ibis Santos Gonzaga Praia

Hotels
•
ibis
7.8 (474 reviews)
Avenida Vicente de Carvalho, 50 Torre II , Santos , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
6.85
Frequent mentions of poor cleanliness and issues in the bathrooms.
Service
8.81
Positive feedback on the attentiveness and professionalism of the staff.
Location
8.85
Consistently praised for its proximity to the beach.
Room Quality
6.81
Some reviews noted small, uncomfortable rooms and maintenance issues.
Amenities
7.84
Mentioned improvements needed, but also some good experiences.
Value for Money
7.3
Some reviews noted a poor value for the quality of facilities.
Food and Beverage
7.85
Generally positive comments about breakfast, but with some suggestions for improvement.
Overall Experience
8.12
Mixed reviews indicating it met basic expectations, but improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Accommodations
Experience comfort in every room with air conditioning, flat-screen TVs, and private bathrooms stocked with free toiletries and a hairdryer.

Convenient Amenities
Benefit from a 24-hour front desk ready to assist you anytime during your stay.

Prime Location
With Flags Square and Gonzaga Beach just steps away, and close proximity to Sao Paulo/Congonhas Airport, ibis Santos Gonzaga is the ideal choice for your Santos getaway.

Book now to enjoy a seamless stay at ibis Santos Gonzaga!

Important information:

Please note that each room can accommodate just one pet with maximum weight of 15 kg. Guests traveling with pets must present valid vaccination documents of the animal upon check in. Please note that pets are not allowed in the restaurant or bar and guests cannot leave pets unaccompanied in the room. Please contact the hotel for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's IDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for R$ 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 474 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 8.12
H
Hugo • solo_traveller • br
1
2026-04-26 • via Nuitee
A
Ana Lucia Martiniano • solo_traveller • br
8
2026-04-24 • via Nuitee
G
Guilherme • couple • br
8
Pros:

Estacionamento incluído. Bom café da manhã. Outros aspectos como mencionados no site.

2026-04-23 • via Nuitee
T
Thais • solo_traveller • br
8
Pros:

Ótima localização, ótimos funcionários, bom banheiro

Cons:

Colchão e cama bem ruins. Barulhento e desconfortável
Mesa do quarto era torta e os pertences escorregaram

2026-04-23 • via Nuitee
M
mauro • solo_traveller • br
4
Boa mas hotel precisa melhorar
Pros:

Localização

Cons:

Fanta de frigobar

2026-04-22 • via Nuitee
L
Luciene • couple • br
5
Cons:

Ar condicionado velho barulhento e a princípio não resfriava o quarto...roupa de cama não estava com cheiro ruim...

2026-04-22 • via Nuitee
V
Vanessa • couple • br
8
Pela localização custo benefício bom
Pros:

Localização e água a vontade

Cons:

Estrutura e acabamento bem simples

2026-04-21 • via Nuitee
E
Elenice • family_with_children • br
6
Pros:

Localização

Cons:

Quarto muito pequeno ,cama não é boa ,barulho nos outros quartos !

2026-04-21 • via Nuitee
C
Claudia • couple • br
1
cheiro de mofo e esgoto no quarto
Cons:

cheiro de mofo e esgoto no quarto

2026-04-21 • via Nuitee
G
gabriel • solo_traveller • br
5
caro para o que entrega
Pros:

localizaçao

Cons:

sabor da agua em lata ruim
travesseiro ruim
limpeza do quarto razoavel
cortina do quarto quebrada

2026-04-20 • via Nuitee
C
Cristiane • solo_traveller • br
8
2026-04-20 • via Nuitee
G
Gustavo • couple • br
9
2026-04-20 • via Nuitee
A
Adriana • couple • br
10
atendeu muito minhas expectativas
Pros:

conforto do quarto, equipe solicita, café da manhã ótimo

Cons:

tudo otimo

2026-04-18 • via Nuitee
C
Claudia • family_with_children • br
10
Experiência muito agradável
Pros:

Ótima Localização, café da manhã muito bom. Equipe educada e solícita.

Cons:

Os cabides do armário não tinham possibilidade de serem usados, faltava a parte de encaixe para as roupas.
Provavelmente teria que ser solicitado para os funcionários. Como fiquei apenas uma noite no hotel ,não achei necessário usar os cabides.

2026-04-18 • via Nuitee
M
Melinda • couple • us
9
Good quality for price
Pros:

I loved that it was so close to the beach and restaurants- walking distance . Also , it had a cafe for breakfast in the morning . I also liked I was able to open the window for fresh air .

Cons:

The hallway smelled stale until the maids cleaned and used a lot of bleach . The bathroom sink had mold under the bowl .

2026-04-18 • via Nuitee
• extended_group • br
4
2026-04-18 • via Nuitee
B
Bruno • extended_group • br
8
2026-04-16 • via Nuitee
L
LUIZ MIGUEL • family_with_children • br
8
Pros:

Proximodade da praia e garagem no local

Cons:

Nada que incomodasse

2026-04-14 • via Nuitee
M
Monica • family_with_children • br
8
2026-04-14 • via Nuitee
A
Americo • solo_traveller • pt
2
2026-04-14 • via Nuitee