ibis Santos Gonzaga Praia

Hotels
•
ibis
7.8 (392 reviews)
Avenida Vicente de Carvalho, 50 Torre II , Santos , br

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
6.85
Frequent mentions of poor cleanliness and issues in the bathrooms.
Service
8.81
Positive feedback on the attentiveness and professionalism of the staff.
Location
8.85
Consistently praised for its proximity to the beach.
Room Quality
6.81
Some reviews noted small, uncomfortable rooms and maintenance issues.
Amenities
7.84
Mentioned improvements needed, but also some good experiences.
Value for Money
7.3
Some reviews noted a poor value for the quality of facilities.
Food and Beverage
7.85
Generally positive comments about breakfast, but with some suggestions for improvement.
Overall Experience
8.12
Mixed reviews indicating it met basic expectations, but improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Accommodations
Experience comfort in every room with air conditioning, flat-screen TVs, and private bathrooms stocked with free toiletries and a hairdryer.

Convenient Amenities
Benefit from a 24-hour front desk ready to assist you anytime during your stay.

Prime Location
With Flags Square and Gonzaga Beach just steps away, and close proximity to Sao Paulo/Congonhas Airport, ibis Santos Gonzaga is the ideal choice for your Santos getaway.

Book now to enjoy a seamless stay at ibis Santos Gonzaga!

Important information:

Please note that each room can accommodate just one pet with maximum weight of 15 kg. Guests traveling with pets must present valid vaccination documents of the animal upon check in. Please note that pets are not allowed in the restaurant or bar and guests cannot leave pets unaccompanied in the room. Please contact the hotel for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's IDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for R$ 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 392 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 8.12
M
Marcos • couple • br
7
2026-03-07 • via Nuitee
S
Soares • extended_group • br
10
2026-03-05 • via Nuitee
E
ERIVELTON • solo_traveller • br
8
Atendeu de forma razoável.
Pros:

Vista do quarto; roupa de cama cheirosa

Cons:

Mal cheiro no banheiro de esgoto; quarto apertado; travesseiro ruim.

2026-03-05 • via Nuitee
A
Ana Beatriz • extended_group • br
10
2026-03-04 • via Nuitee
A
Ana Flávia • couple • br
10
2026-03-04 • via Nuitee
D
Daisy • family_with_children • br
9
Ótima localização
Pros:

Localização ótima.

2026-03-04 • via Nuitee
C
CARLOS • couple • cl
8
2026-03-03 • via Nuitee
J
jose • couple • br
8
Atendeu minha espectativa
Pros:

A localização

Cons:

Inicialmente nos colocou em um quarto para cadeirante, justificando que foi o selecionado pelo Bookink, após eu pedir o cancelamento me passou para um apartamento normal

2026-03-03 • via Nuitee
F
Fabio • couple • br
8
2026-03-02 • via Nuitee
A
Alexandre Augusto • family_with_children • br
8
2026-03-02 • via Nuitee
T
Tatiana • family_with_children • br
6
Custo benefício ok! Mas desconfortável!
Pros:

Localização, café da manhã e funcionários ótimos

Cons:

Apertado, precisa de manutenção, cheiro forte e não era possível abrir a janela

2026-03-02 • via Nuitee
S
Simone • family_with_children • br
8
2026-03-01 • via Nuitee
B
Bárbara • family_with_children • br
9
2026-03-01 • via Nuitee
S
Simone • solo_traveller • br
7
Bom mas poderia ser melhor
Pros:

Gosto da facilidade de acesso . Hotel bem localizado. Boa roupa de cama

Cons:

Os banheiros sempre tem um cheiro de que nao foi bem limpo . Achei um absurdo ar condicionado com temperatura fixa em 23 graus ( que parecem 25 )

2026-02-27 • via Nuitee
P
Paula Renata • solo_traveller • br
8
2026-02-27 • via Nuitee
M
Mayse • couple • br
6
Falta de proatividade dos funcionários
Pros:

Localização

Cons:

Teve um vazamento no quarto ao lado , que inundou o nosso quarto e tivemos que mudar de quarto a noite. Porém ao invés de adiantarem a nossa chave para a mudança de quarto, ficamos quase 30 min na fila a noite, para que fôssemos atendidos nessa mudança .

2026-02-26 • via Nuitee
C
Corretota JL • couple • br
4
deixou a desejar
2026-02-26 • via Nuitee
M
machado • family_with_children • br
8
2026-02-26 • via Nuitee
R
Rene Henrique • couple • br
5
A desejar
Pros:

Somente a localização

Cons:

Hotel só tem aparência, mas apresenta quarto e banheiro pequenos, não tem café da manhã.

2026-02-23 • via Nuitee
J
Jeize Anne • couple • br
3
2026-02-23 • via Nuitee