ibis Santos Gonzaga Praia

Hotels
•
ibis
7.8 (380 reviews)
Avenida Vicente de Carvalho, 50 Torre II , Santos , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
6.85
Frequent mentions of poor cleanliness and issues in the bathrooms.
Service
8.81
Positive feedback on the attentiveness and professionalism of the staff.
Location
8.85
Consistently praised for its proximity to the beach.
Room Quality
6.81
Some reviews noted small, uncomfortable rooms and maintenance issues.
Amenities
7.84
Mentioned improvements needed, but also some good experiences.
Value for Money
7.3
Some reviews noted a poor value for the quality of facilities.
Food and Beverage
7.85
Generally positive comments about breakfast, but with some suggestions for improvement.
Overall Experience
8.12
Mixed reviews indicating it met basic expectations, but improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Accommodations
Experience comfort in every room with air conditioning, flat-screen TVs, and private bathrooms stocked with free toiletries and a hairdryer.

Convenient Amenities
Benefit from a 24-hour front desk ready to assist you anytime during your stay.

Prime Location
With Flags Square and Gonzaga Beach just steps away, and close proximity to Sao Paulo/Congonhas Airport, ibis Santos Gonzaga is the ideal choice for your Santos getaway.

Book now to enjoy a seamless stay at ibis Santos Gonzaga!

Important information:

Please note that each room can accommodate just one pet with maximum weight of 15 kg. Guests traveling with pets must present valid vaccination documents of the animal upon check in. Please note that pets are not allowed in the restaurant or bar and guests cannot leave pets unaccompanied in the room. Please contact the hotel for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's IDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for R$ 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 380 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 8.12
W
whitesell • family_with_children • br
10
2026-02-15 • via Nuitee
F
Flavia • family_with_children • br
5
2026-02-14 • via Nuitee
B
Batistella • family_with_children • br
8
Boa
Pros:

Muito bom o café da manhã.

Cons:

Da Recepção. O atendente estava sozinho e com muitos dados para preencher, isso demorou um bom tempo.

2026-02-11 • via Nuitee
I
Ira Grun • extended_group • br
9
Pros:

Atenção, localização.

Cons:

A limpeza do banheiro deixou a desejar.

2026-01-30 • via Nuitee
R
Rogerio mendes • extended_group • br
10
Pros:

Proximidade com a praia e localização

Cons:

Gostei de tudo

2026-01-27 • via Nuitee
J
julhiano • family_with_children • br
10
2026-01-26 • via Nuitee
L
Luiz Felipe • couple • br
7
Pros:

Good location, in front of the beach, nice places around

Cons:

Small room, no room to store your bags, shower leaks water outside, notable wooden smeel

2026-01-26 • via Nuitee
P
Priscila • family_with_children • br
8
Pros:

Localização

Cons:

Tamanho do quarto e cheiro de mofo

2026-01-26 • via Nuitee
J
julhiano • family_with_children • br
10
2026-01-26 • via Nuitee
E
Ely Campos Da Silva • family_with_children • br
4
Péssimo
Pros:

Localização 100m da praia

Cons:

Apto entrando água chuva em baixo da bancada.
Chuveiro esguichando água fora box.
Box chuveiro azulejo sujo preto sujeira.

2026-01-25 • via Nuitee
A
Alexandre • family_with_children • br
6
Pros:

cama adequada

Cons:

banheiro com cheiro de açougue

2026-01-24 • via Nuitee
C
cassiolato • solo_traveller • br
8
Simples mas bom
Pros:

Cama

Cons:

Banheiro

2026-01-23 • via Nuitee
V
Vendroski • family_with_children • br
7
Cons:

Não incluir café da manhã no valor da hospedagem.

2026-01-21 • via Nuitee
E
Elaine • family_with_children • br
2
Insatisfação na hospedagem
Pros:

Já nos hospedamos no Ibis
E um hotel basico e bom custo benefício
Ibis Gonzaga tem ótima localização...

Cons:

Mas desta vez a estadia deixou muito a desejar
O hotel está sem manutenção básica
De limpeza e funcionamento
O quarto que ficamos 1061, estava com vazamento no banheiro na parte do box, que molhava o banheiro todo, sem contar a limpeza azulejos e piso mofados batente da porta embolorado, não é supervisionada essa limpeza?

2026-01-21 • via Nuitee
A
Antonio Fernando • extended_group • br
3
Pros:

da localização

Cons:

janela quebrada , tv pequena demais e ainda nao funcionava luz queimada

2026-01-21 • via Nuitee
V
Vanessa • couple • br
3
Razoável
Pros:

Localização

Cons:

Desorganização. O quarto não estava bem arrumado

2026-01-20 • via Nuitee
J
Jakeline • family_with_children • br
10
2026-01-19 • via Nuitee
R
RENATO • solo_traveller • br
6
Razoável para minha necessidade, mas podia ser melhor.
Pros:

Café da manhã muito bom e excelente localização.

Cons:

Acomodações. Achei meío decadente os quartos, precisa de atualização.

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • br
8
Pros:

LOCALIZACAO

Cons:

INSTALACOES DE BANHEIRI

2026-01-19 • via Nuitee
I
Isabel • couple • br
5
decepcionante o que vale apenas e a localização
Pros:

cafe da manha desorganizado, caro p o que se apresenta tanto da qualidade como na organização...as 8 da manha ja faltando varias reposiçoes como cafe, iogurte, talheres... tendo que solicitar para a equipe

Cons:

da desorganização, a cama muito mole parecia que ia quebrar a qq moemnto, sem escoação de agua no banheiro formando poças

2026-01-19 • via Nuitee