ibis Santos Gonzaga Praia

Hotels
•
ibis
7.8 (496 reviews)
Avenida Vicente de Carvalho, 50 Torre II , Santos , br

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
6.85
Frequent mentions of poor cleanliness and issues in the bathrooms.
Service
8.81
Positive feedback on the attentiveness and professionalism of the staff.
Location
8.85
Consistently praised for its proximity to the beach.
Room Quality
6.81
Some reviews noted small, uncomfortable rooms and maintenance issues.
Amenities
7.84
Mentioned improvements needed, but also some good experiences.
Value for Money
7.3
Some reviews noted a poor value for the quality of facilities.
Food and Beverage
7.85
Generally positive comments about breakfast, but with some suggestions for improvement.
Overall Experience
8.12
Mixed reviews indicating it met basic expectations, but improvements are needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:14

Property Description

Modern Accommodations
Experience comfort in every room with air conditioning, flat-screen TVs, and private bathrooms stocked with free toiletries and a hairdryer.

Convenient Amenities
Benefit from a 24-hour front desk ready to assist you anytime during your stay.

Prime Location
With Flags Square and Gonzaga Beach just steps away, and close proximity to Sao Paulo/Congonhas Airport, ibis Santos Gonzaga is the ideal choice for your Santos getaway.

Book now to enjoy a seamless stay at ibis Santos Gonzaga!

Important information:

Please note that each room can accommodate just one pet with maximum weight of 15 kg. Guests traveling with pets must present valid vaccination documents of the animal upon check in. Please note that pets are not allowed in the restaurant or bar and guests cannot leave pets unaccompanied in the room. Please contact the hotel for further details.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's IDGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for R$ 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 496 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 8.12
A
André Luiz de • solo_traveller • br
3
Pros:

Localização

Cons:

O quarto sujo, mal arrumado, cheiro de urina, funcionários do atendimento foram péssimos

2026-05-09 • via Nuitee
V
Victor • couple • br
10
Pros:

Localização e Vista

Cons:

N/A

2026-05-09 • via Nuitee
S
Silvana Aparecida de Araújo • extended_group • br
10
2026-05-07 • via Nuitee
K
Kátia Maria • solo_traveller • br
7
Avaliação do local
Pros:

Fica próximo da praia.

Cons:

O quarto pequeno para duas pessoas e na hora que entramos no quarto tinha cheiro de mofo .Além dos preços de produtos como água ser caro: uma lata de água R$12,00.

2026-05-07 • via Nuitee
P
PAULO • couple • br
8
Muito agradável .
Pros:

Café da manhã bom
Localização ótima

Cons:

Banheiro precisa de manutenção e modernização .
Alguns itens velhos e soltos .
Espelho desgastado .

2026-05-07 • via Nuitee
M
Maria Cristina • extended_group • br
8
Cons:

A cama não era confortável.

2026-05-07 • via Nuitee
E
Emerson • couple • br
5
2026-05-05 • via Nuitee
E
Eliane • couple • br
5
2026-05-04 • via Nuitee
R
Rafael • family_with_children • br
8
2026-05-04 • via Nuitee
G
Guilherme • solo_traveller • br
1
Pros:

É um estelionato.
Não existe diária. Vc entra 15:00’e sai 12:00 do outro dia. Será acionado no PRCON.

2026-05-04 • via Nuitee
C
Caio • couple • br
4
Já foi melhor…
Pros:

Localização.

Cons:

Banheiro poderia estar mais limpo e box deixa água vazar para fora.

2026-05-04 • via Nuitee
H
Henrique Leonardo • solo_traveller • br
3
Pros:

Nada.

Cons:

Televisão fora do ar. E quartos precisam de uma reforma além da cama que já está bem desconfortável.

2026-05-04 • via Nuitee
C
Carolina • solo_traveller • br
6
Localização boa, mas nao vale o preço
Pros:

Localização excelente, com bons canais na TV.

Cons:

Primeiro que a limpeza de dentro do box estava MUITO ruim. Há algum tempo nao se vê uma faxina. E segundo que num feriado prolongado os caras passaram das 12hs as 17hs com barulho de furadeira do lado do meu quarto. Acho que seria de bom tom fazer essa reforma durante a semana com demanda menor. O vaso sanitário tbm estava bem manchado, acho que vale uma atenção nessa parte. A cama nao era muito confortável.

2026-05-03 • via Nuitee
L
LORENA • solo_traveller • br
5
Decepção
Cons:

O ibis costuma ser o mesmo em todo mundo. Mas essa unidade é diferente. O quarto precisa de modernização urgente. O banheiro fede a esgoto. Pra completar as 18h começou uma obra no andar acima do hotel. Lamentável

2026-05-02 • via Nuitee
F
Fac • solo_traveller • br
9
Pros:

Perto da praia

2026-04-30 • via Nuitee
C
Carolina • solo_traveller • br
5
Pros:

Localização

Cons:

Cama razoável, MUITO cheiro de mofo na recepção e corredores e iluminação do quarto beem fraca

2026-04-28 • via Nuitee
C
Cledson • solo_traveller • br
10
2026-04-27 • via Nuitee
M
milton • couple • br
3
Não reserve este hotel.
Pros:

Localização

Cons:

Quarto velho, móveis caindo, banheiro não estava limpo, espelho todo manchado além de muito cheiro de mofo no quarto. Único ponto positivo é a localização.

2026-04-27 • via Nuitee
D
Daniel Carlos • solo_traveller • br
8
Pros:

Localizacao

Cons:

Pressao baixa do chuveiro, colchao duro,

2026-04-27 • via Nuitee
L
Luiz Eduardo • solo_traveller • br
8
Avaliação
Pros:

A localização próximo a praia. Funcionários atenciosos.

Cons:

O quarto pequeno e sem cama King site. Aliás o maior problema foi a cama com rangido a cada mexida. Foi nos oferecido novo apto, mas, não batia sol e cheiro de mofo.

2026-04-27 • via Nuitee