ibis Petrolina

Hotels
ibis
8.3 (1406 reviews)
Avenida Tancredo Neves 1049 Centro , Petrolina , br

Free

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Rude staff
Room quality issues

Categories

Cleanliness
8.26
Some reviews noted cleanliness positively, but issues with room maintenance and old bathrooms were mentioned.
Service
8.73
Overall good service reported, though some noted rudeness from staff.
Location
8.77
Location praised for its proximity to shopping and other amenities.
Room Quality
7.72
Mixed feedback on room quality; some rooms felt outdated and had maintenance issues.
Amenities
8.25
Amenities received positive remarks, but some were not up to par with expectations.
Value for Money
8.21
Value for money was generally perceived positively, though some felt the price did not match the overall experience.
Food and Beverage
7.76
Breakfast received mixed reviews; some items were considered low quality.
Overall Experience
8.73
General satisfaction with the hotel experience, with mention of both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:57

Property Description

Modern Comfort
Ibis Petrolina offers modern comfort in every room with air conditioning, flat-screen TVs, and private bathrooms equipped with free toiletries and a hairdryer.

Convenient Amenities
Enjoy the on-site bar, complimentary WiFi, and the convenience of a 24-hour front desk. Additionally, car hire services are available for exploring the area with ease.

Accessible Location
Located just 5 km from Juazeiro and 12 km from Petrolina Airport, Ibis Petrolina provides a convenient base for your stay in the area.

Experience modern comfort, convenient amenities, and an accessible location at Ibis Petrolina. Book now for a memorable stay!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent's ID.

Renovation work will occur until May 2026, in the corridors and rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1406 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
A
Alberto solo_traveller br
10
Pros:

Atendimento e acomodação.

Cons:

Estacionamento

2026-04-17 via Nuitee
C
Carlos couple es
7
Correcto a secas.
Pros:

Personal muy amable

Cons:

Las habitaciones ya necesitan una reforma, sobre todo el baño.

2026-04-16 via Nuitee
D
Domingos solo_traveller br
6
Pros:

Local muito bom. Proximo ao shopping e outros atrativos.
Funcionarios atenciosos.
Bom café da manhã.

Cons:

Hotel necessita urgentes reformas. Limpeza deixa a desejar. Ar condicionado é barulhento e a temperatura nao tem regulagem. É oito ou oitenta.
Solicitamos a mudança para outro apartamento. Foi prontamente atendida mas era igualmente ruim.

2026-04-15 via Nuitee
A
ANGELO solo_traveller br
9
Pros:

Atendimento, limpeza, localização!

Cons:

Colchão!

2026-04-13 via Nuitee
L
Ligia extended_group br
6
Cons:

precisar pegar uma colcha/cobertor na recepção na hora do checkin com o preço da diária que eles cobram. deveria ficar no quarto

2026-04-07 via Nuitee
A
ana carolina solo_traveller br
4
Não volto. Apesar do padrão IBIS ser de qualidade, o de Petrolina foi uma frustração. Tudo muito velho e mal cuidado.
Pros:

Boa localização.

Cons:

Acomodação velha, cheirando mofo. Ar condicionado sem possibilidade de regulagem de temperatura e barulhento.

2026-04-03 via Nuitee
F
FRANCISCO DE ASSIS couple br
3
2026-03-31 via Nuitee
M
Mayara couple br
7
Cons:

Ar condicionado muito barulhento

2026-03-31 via Nuitee
P
Patricia family_with_children br
8
Boa
Pros:

O café da manhã da madrugada é bom, boa localização e bem limpo. Equipe atenciosa, mas inexperientes .

Cons:

Toalhas finas e muito duras no banheiro.

2026-03-30 via Nuitee
G
Gil couple br
9
2026-03-22 via Nuitee
N
NOELMA couple br
8
2026-03-19 via Nuitee
M
Maria couple br
10
Boa
Pros:

A localização do quarto

Cons:

Dos lençóis finos

2026-03-18 via Nuitee
M
MAISA SILVA LOPES couple br
4
Mais ou menos
Pros:

Localização

Cons:

O banheiro vazando água da parte do chuveiro

2026-03-17 via Nuitee
A
Alan solo_traveller br
9
2026-03-16 via Nuitee
J
JOSÉ SILVANO solo_traveller br
10
2026-03-16 via Nuitee
I
Ishigami couple br
8
2026-03-14 via Nuitee
M
MARIA extended_group br
10
2026-03-14 via Nuitee
R
Rafael couple br
7
2026-03-11 via Nuitee
T
Thaila solo_traveller br
10
2026-03-11 via Nuitee
R
Rafael solo_traveller br
7
2026-03-11 via Nuitee