ibis Sao Paulo Paulista

Hotels
•
ibis
8.3 (5792 reviews)
Avenida Paulista 2355 Bela Vista , Sao Paulo , BR
+55 11 3523-3000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness Issues
Check-in Delays
Amenities Missing

Categories

Cleanliness
7.63
Several mentions of room cleanliness concerns, such as dirty windows and issues with the air conditioning.
Service
8.6
General positive sentiment regarding staff friendliness and responsiveness; however, some concerns about check-in efficiency.
Location
9.34
Widely praised location with easy access to shops, restaurants, and transportation.
Room Quality
8.09
Comments on room comfort but noted that some rooms are showing age and need renovation.
Amenities
7.92
Some amenities like kettles and additional power outlets were desired but not provided.
Value for Money
8.58
Considered good value for the location and amenities, with many reviews reflecting on the cost-benefit aspect.
Food and Beverage
8.13
Breakfast received mostly positive feedback, although there were comments about it not being complimentary.
Overall Experience
8.1
Overall positive experiences noted, but specific complaints slightly lowered the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:47

Property Description

Convenient Location in Sao Paulo

Modern Amenities and Comfortable Rooms
The hotel rooms feature double beds and flat-screen TVs with cable channels. Guests can enjoy free WiFi and private bathrooms. Air conditioning and a desk are also included in each room for added convenience.

Business Center and Helpful Staff
Ibis Sao Paulo Paulista provides a business center for guests and a 24-hour front desk with English and Portuguese-speaking staff to assist with any needs. Start your day with a continental breakfast served on-site.

Book your stay at ibis Sao Paulo Paulista for a relaxing and convenient experience in Sao Paulo.

Important information:

When traveling with your pet, please note that there is an additional charge. Please note that a maximum of 2 pets (cat or dog) are allowed. Original proof of rabies vaccination, V5 (cats) and V8/V10 (dogs), must be presented.

Renovation work is done on business hours daily and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.3
Based on 5792 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.34
Room Quality: 8.09
Amenities: 7.92
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.1
A
ANDREIA • solo_traveller • br
10
Pros:

Localização ótima, quarto muito confortável e limpo. Foi excelente.

2026-10-14 • via Nuitee
C
Charlys • family_with_children • br
8
2026-10-13 • via Nuitee
I
Isis • solo_traveller • br
10
Voltaria
Pros:

Localização

Cons:

Recepção

2026-10-13 • via Nuitee
M
Marcio Eduardo • couple • br
10
2026-10-13 • via Nuitee
J
José Dionísio • solo_traveller • br
8
Pros:

Sim

2026-10-13 • via Nuitee
A
Américo • solo_traveller • br
8
2026-10-13 • via Nuitee
L
Lucas Volpatto • solo_traveller • br
9
Pros:

Localização, cafe da manha, acústica, conforto e praticidade

Cons:

Hotel muito movimentado

2026-10-12 • via Nuitee
D
daniela • solo_traveller • br
8
2026-10-12 • via Nuitee
M
Marta • solo_traveller • br
10
Excelente! Gostei muito.
Pros:

Localização ótima. Hall aconchegante. Pizza maravilhosa. Atendimento camareira excelente:me ajudou a solucionar, rapidamente, o problema com o secador. Chuveiro muito bom.

Cons:

Preço da agua no bar muito alto.

2026-10-12 • via Nuitee
J
Julio César • solo_traveller • co
10
Pros:

La ubicación

Cons:

N/A

2026-10-11 • via Nuitee
A
Anderson • couple • br
10
2026-10-11 • via Nuitee
S
Sybiel • solo_traveller • sr
7
2026-10-11 • via Nuitee
J
Juliana • solo_traveller • br
8
Pros:

Localização excelente!
A pizza do hotel muito boa e o atendimento da pizzaria também.

Cons:

Atendimento da recepção impessoal.
No café da manhã, apesar de falarem que os ovos eram de galinhas livres, o gosto não era bom.

2026-10-11 • via Nuitee
D
Dantas • solo_traveller • br
8
2026-10-11 • via Nuitee
L
Luciana • solo_traveller • br
3
Péssima experiência
Pros:

Gostei da localização.

Cons:

O quarto estava empoeirado, informei a recepção e enviaram duas pessoas que se mostraram contrariadas com minha reclamação e, além de não resolverem o problema, afirmavam que não havia pó (fizeram isso sem verificar). Foi uma situação extremamente desagradável. Fiz uma reclamação formal por email enquanto ainda estava lá e não obtive qualquer retorno. No café da manhã, havia alimentos deteriorados e alimentos que anteriormente tinham sido servidos no buffet do almoço, o ovo mexido é um caso especial pq estava ruim, sem gosto e com aspecto de ovo em pó feito sem o devido manejo (apesar de ter uma placa dizendo que eram ovos de galinhas livres). As pessoas que atendiam no restaurante sempre se mostraram sem interesse e contrariadas ao receber um pedido, havia nitidamente um clima pesado no ambiente. Fou uma estadia muito decepcionante.

2026-10-10 • via Nuitee
E
EDNELZA • solo_traveller • br
10
Otimo custo benefício
Pros:

Limpeza

2026-10-10 • via Nuitee
E
EDNELZA • solo_traveller • br
10
2026-10-10 • via Nuitee
E
Emre • couple • tr
10
Merkezi konum ve fiyat/performans hotel. 10/10
Pros:

Sıcakkanlı çalışanlar ve gideceğimiz her yere yakın olması nedeniyle 10 puan. Aynı zamanda fiyat/performans otel.

Cons:

Biraz yenilenebilir ama genel anlamda beğendik.

2026-10-09 • via Nuitee
A
André Luís • solo_traveller • br
8
Ótima localização
Pros:

Quarto pequeno, chuveiro bom , cama razoável.
Limpo .

Cons:

Precisa algumas melhorias nos móveis e rodapés.

2026-10-07 • via Nuitee
L
Lilian • solo_traveller • br
9
2026-10-07 • via Nuitee