ibis Sao Paulo Paulista

Hotels
•
ibis
8.3 (5675 reviews)
Avenida Paulista 2355 Bela Vista , Sao Paulo , br

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness Issues
Check-in Delays
Amenities Missing

Categories

Cleanliness
7.63
Several mentions of room cleanliness concerns, such as dirty windows and issues with the air conditioning.
Service
8.6
General positive sentiment regarding staff friendliness and responsiveness; however, some concerns about check-in efficiency.
Location
9.34
Widely praised location with easy access to shops, restaurants, and transportation.
Room Quality
8.09
Comments on room comfort but noted that some rooms are showing age and need renovation.
Amenities
7.92
Some amenities like kettles and additional power outlets were desired but not provided.
Value for Money
8.58
Considered good value for the location and amenities, with many reviews reflecting on the cost-benefit aspect.
Food and Beverage
8.13
Breakfast received mostly positive feedback, although there were comments about it not being complimentary.
Overall Experience
8.1
Overall positive experiences noted, but specific complaints slightly lowered the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:47

Property Description

Convenient Location in Sao Paulo

Modern Amenities and Comfortable Rooms
The hotel rooms feature double beds and flat-screen TVs with cable channels. Guests can enjoy free WiFi and private bathrooms. Air conditioning and a desk are also included in each room for added convenience.

Business Center and Helpful Staff
Ibis Sao Paulo Paulista provides a business center for guests and a 24-hour front desk with English and Portuguese-speaking staff to assist with any needs. Start your day with a continental breakfast served on-site.

Book your stay at ibis Sao Paulo Paulista for a relaxing and convenient experience in Sao Paulo.

Important information:

When traveling with your pet, please note that there is an additional charge. Please note that a maximum of 2 pets (cat or dog) are allowed. Original proof of rabies vaccination, V5 (cats) and V8/V10 (dogs), must be presented.

Renovation work is done on business hours daily and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 42 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 5675 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.34
Room Quality: 8.09
Amenities: 7.92
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.1
C
Carla • family_with_children • br
8
2026-07-25 • via Nuitee
A
Alexandre Domingos • solo_traveller • br
8
2026-07-25 • via Nuitee
N
NILSON • family_with_children • br
10
2026-07-25 • via Nuitee
C
Carla • family_with_children • br
8
2026-07-25 • via Nuitee
K
Katerin • solo_traveller • ve
8
2026-07-24 • via Nuitee
J
Josiane • solo_traveller • br
9
Um bom hotel
Pros:

O hotel está muito bem localizado, com acesso fácil a tudo. Os funcionários são muito cordiais e atenciosos. O quarto é confortável e silencioso (ficamos em um quarto na parte de trás do hotel, o que certamente influenciou na ausência de barulho), com destaque para o tamanho da cama e o chuveiro. O café da manhã é delicioso, com muita variedade.

Cons:

Nada a pontuar, foi tudo ótimo.

2026-07-24 • via Nuitee
A
Adriana • extended_group • uy
6
Pros:

El personal y desayuno

Cons:

El baño, no tenía jabón de manos y la pileta estaba tapada, no corría bien el agua

2026-07-23 • via Nuitee
V
Vânia Mirtes • solo_traveller • br
10
Pros:

Excelente atendimento e localização.

Cons:

Achei o quarto um pouco frio.

2026-07-23 • via Nuitee
J
JOSE JORGE • couple • br
9
Pros:

Localização.
O recepcionista Carlos é extremamente prestativo.

2026-07-23 • via Nuitee
A
Allan • couple • cr
10
2026-07-22 • via Nuitee
G
Gabriela • family_with_children • br
9
Pros:

Ótima localização

2026-07-21 • via Nuitee
J
Juliano • solo_traveller • br
8
Worth the stay for the location.
Pros:

Bed was comfy and staff helpful. Nothing out of the ordinary happened. They stored my luggage while I was attending a business meeting. Bathroom amenities were good. Towels although a bit tough, but were very good, thick and did the job.

Cons:

Too much noise in the corridor during the night. I am sure I could hear an aluminium stepladder being climbed on.
There could be at least a bottle of water in the minibar and I don't mean a complimentary one, no problem if it were.

2026-07-21 • via Nuitee
C
Cícero • couple • br
2
Mal atendimento na recepção
Pros:

Localização

Cons:

Atendimento pessimo na recepção. Tratamento de indiferença dos atendentes e pouca disposição em resolver demandas mesmo que a muito custo financeiro

2026-07-21 • via Nuitee
I
Izabely • solo_traveller • br
10
2026-07-21 • via Nuitee
I
Isabella • solo_traveller • br
10
2026-07-20 • via Nuitee
M
Mattana • solo_traveller • br
10
Pros:

A localização é sensacional.

Cons:

A limpeza foi ok, poderia ser melhor.

2026-07-20 • via Nuitee
F
Fernando • solo_traveller • pe
8
Muy bien, para estadías cortas, excelente ubicacion.
Pros:

La ubicación, cerca de todo: restaurante, metro, centros comerciales, museos, atracciones, etc

Cons:

El ruido del Frigobar.

2026-07-20 • via Nuitee
T
Tainá • solo_traveller • br
10
Ótima localização, perto de duas linhas de metrô
Pros:

Localização excente! Funcionarios super educados e prestativos. O café da manhã é muito gostoso! Adorei tudo.

Cons:

O colchão poderia ser mais firme, mas nada que atrapalhasse a noite de sono. Só não gostei muito de nao ter tomada do lado da cama kkk

2026-07-20 • via Nuitee
L
Luciana • solo_traveller • uy
8
2026-07-20 • via Nuitee
C
Cibele • family_with_children • br
10
Estadia muito confortável
Pros:

Hotel fantastico, muito bem localizado, funcionários prestativos, limpeza impecável, restaurante do hotel muito bom.
tudo que precisamos tem no hotel. Deu um probleminha na porta do quarto, não estava trancando, e assim que comuniquei a recepção, imediatamente o pessoal da manutenção resolveu o problema super rápido, equipe competente.
Pelo hotel estar na avenida paulista(com muito fluxo de veículos) nos quartos não se ouve barulho !
Indico o hotel para quem quer conforto e localização privilegiada

Cons:

acho que o café da manha madrugador, deveria ter mais opções, tinha somente cappucino, suco e 1 misto quente e foi oferecido maçã, quando comprei o cafe madrugador, disseram que teria bolo, mas nao tinha

2026-07-20 • via Nuitee