OYO Hotel San Martin

Hotels
•
OYO Rooms
4.8 (118 reviews)
Simon Bolivar No. 70 , Veracruz , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Nearby amenities
Some rooms have parking
Some rooms have clean towels
Cons:
Poor cleanliness
Rude staff
Uncomfortable beds
Lack of amenities

Categories

Cleanliness
4
Guests consistently mentioned poor cleanliness and maintenance issues as major concerns.
Service
3.7
Service received overwhelmingly negative feedback, with complaints about rude staff and unhelpful reception.
Location
6.8
Although the location was praised for its proximity to amenities, concerns were raised about the general maintenance of the hotel.
Room Quality
4.7
Guests reported deteriorated rooms with worn-out furniture, uncomfortable beds, and poor ventilation.
Amenities
5.2
Multiple complaints about the lack of proper amenities, such as broken fans, no hot water, and limited room maintenance.
Value for Money
4.5
Guests felt that the quality of the hotel did not match the price paid, with many expressing disappointment in the overall experience.
Food and Beverage
6.5
Mixed reviews on the food and beverage services, with some guests appreciating nearby dining options and others highlighting cleanliness concerns.
Overall Experience
4.3
The majority of guests had a negative overall experience, citing poor room conditions, unhelpful staff, and lack of basic amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 06:14

Property Description

Convenient Location:
Located in Veracruz, Mexico, OYO Hotel San Martin is just a 2-minute walk from the beach, offering guests easy access to sun, sand, and sea.

Comfortable Accommodation:
Each room at the hotel features a TV, en suite bathroom, and the choice of air conditioning or a fan, ensuring a comfortable stay for all guests.

Complimentary Amenities:
Guests can enjoy free WiFi access and parking during their stay, adding convenience and value to their visit.

Book your stay at OYO Hotel San Martin now for a relaxing getaway in Veracruz!

Important information:

The nightly service charge is nonrefundable and will be charged at any time after the booking is createdPayment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

4.8
Based on 118 reviews
Cleanliness: 4
Service: 3.7
Location: 6.8
Room Quality: 4.7
Amenities: 5.2
Value for Money: 4.5
Food and Beverage: 6.5
Overall Experience: 4.3
L
Lucy • family_with_children • mx
4
Pros:

Just the location!

Cons:

The street was closed, before arriving i called reception for directions and parking, no a clear answer, so we did more driving than necessary. Everything is old and dirty. Wi-Fi is not strong. They charged me extra money before arriving, and it wasn't returned.

2025-11-14 • via Nuitee
G
gallegos • family_with_children • mx
8
2025-11-01 • via Nuitee
F
Frida Paola • family_with_children • mx
7
2025-10-30 • via Nuitee
• couple • mx
10
Pros:

Bueno

Cons:

Las comidas

2025-10-28 • via Nuitee
• family_with_children • mx
10
Excelente
Pros:

Todo muy bonito y seguro

2025-10-28 • via Nuitee
J
Judith Adriana • family_with_children • mx
7
Pros:

El personal atento

Cons:

El colchón esta en mal estado muy aguado

2025-10-28 • via Nuitee
L
Lopez • family_with_children • mx
10
Pros:

La construcción es vieja pero cómoda. La aviación es amplia y cerca de la playa volveré sin duda

2025-10-27 • via Nuitee
V
Vasquez Mora • family_with_children • mx
1
Pros:

Nada. Tal ves la ubicación pero de ahi en fuera nada.

Cons:

Hotel viejo, habitaciones sucias y viejas.

2025-10-27 • via Nuitee
R
Romero • family_with_children • mx
2
Cons:

Nada que ver con las fotos de su anuncio

2025-10-27 • via Nuitee
F
Fernando • family_with_children • mx
10
2025-10-18 • via Nuitee
R
Rebeca • family_with_children • mx
7
2025-09-13 • via Nuitee
A
Alan Joseph • family_with_children • mx
4
2025-09-12 • via Nuitee
C
Castro Aguilera • family_with_children • mx
2
Pros:

Nada

Cons:

Las instalaciones están en pésimas condiciones, la señora que atiende es muy grosera

2025-08-20 • via Nuitee
M
Moni • family
2
Pros:

Requiere de reparación y mantenimiento en general.

2025-08-18 • via Nuitee
G
Germán
2
Pesimo servico
Pros:

Twrrible llegar a un lugar con resevacion y que te digan que no exixte la reservacion por q no hay cupo

2025-08-12 • via Nuitee
S
Solano Gutierrez • family_with_children • mx
5
2025-08-10 • via Nuitee
N
Natali
10
Pros:

Un buen precio, muy cómodo, cerca de la playa y súper céntrico; me gusto mucho que es muy limpio, y tienen un exelente servicio

2025-08-04 • via Nuitee
T
Teresa • family_with_children • mx
5
Cons:

Le hace falta mucho mantenimiento

2025-08-02 • via Nuitee
C
cuevas • family_with_children • mx
1
Pros:

Nada, este hotel es la peor habitación en la que me hospedado, nada que ver con las fotos, las puertas hasta safadas

Cons:

Todo

2025-07-30 • via Nuitee
E
ELVIS VALENCIA • family_with_children • mx
10
2025-07-29 • via Nuitee