Embassy Suites By Hilton Minneapolis Downtown Hotel

Hotels
Embassy Suites Hotels
8.8 (605 reviews)
12 Sixth Street South , Minneapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great downtown location
Comfortable room
Cons:
Poor service
Unsatisfactory cleanliness

Categories

Cleanliness
7.36
The cleanliness was unacceptable with rooms not fully arranged and trash not taken out during the stay.
Service
8.33
The reception staff were rude and unhelpful, impacting the service experience negatively.
Location
10
Excellent downtown location, very close to meetings and transportation.
Room Quality
9.87
Very good room quality, well decorated and comfortable.
Amenities
9.82
Amenities like the gym and pool were adequate but towels needed replacement.
Value for Money
8.85
Considering the service issues, the value for money was below expectations.
Food and Beverage
6.31
Breakfast quality was poor with inadequate replenishment of food items.
Overall Experience
9.86
Overall experience was disappointing due to service and cleanliness issues despite good location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Central Location in Minneapolis
Located in the heart of Minneapolis, Embassy Suites By Hilton Minneapolis Downtown Hotel offers a convenient stay for travelers looking to explore the city. With popular attractions like Target Field and U.S. Bank Stadium nearby, guests can experience the best of Minneapolis right at their doorstep.

Comfortable Rooms and Amenities
The hotel provides air-conditioned rooms with modern amenities such as a fitness centre, free WiFi, and a restaurant. Each room features a flat-screen TV, a safety deposit box, and cozy bedding for a relaxing stay. Guests can also enjoy access to the indoor pool and business centre during their visit.

Exceptional Service and Convenience
With a 24-hour front desk, an ATM, and private parking on site, Embassy Suites By Hilton Minneapolis Downtown Hotel ensures a hassle-free experience for all guests. Book now to enjoy a memorable stay in Minneapolis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.8
Based on 605 reviews
Cleanliness: 7.36
Service: 8.33
Location: 10
Room Quality: 9.87
Amenities: 9.82
Value for Money: 8.85
Food and Beverage: 6.31
Overall Experience: 9.86
C
cynicallyd Solo travel
4
Nope
Pros:

Poor customer service. I had a question in regards to a charge and could not get anyone to call me back. A $160 room ended up being more than $400 with no explanation. I won't be returning here or any other hotel operated by Hilton.

2026-05-08 via Tripadvisor
Z
Zachary solo_traveller us
8
Pros:

Cocktail hour and breakfast were awesome

Cons:

Expensive parking

2026-05-08 via Nuitee
L
Lisa extended_group us
1
I didn’t pay that kind of money to have it be that bad of a room
Pros:

I liked the variety for breakfast and that you had made to order omelettes.. the Emerald lounge/bar was nice

Cons:

The room was awful they didn’t clean it good there were stains all over the desk and side tables by the couch, the bed had all stains on the comforter and sheets. The nightstand had something left from a previous guest that was either a used pair of underwear or a bandana, the water pressure in the shower was horrible!! When a person books a hotel way in advance and see that it has a good rating you are going to assume that it is super nice but no I don’t pay that kind of money to have it be shit like that!

2026-05-07 via Nuitee
K
kimberly extended_group us
9
Cons:

High valet fee

2026-05-07 via Nuitee
M
murray7777 Solo travel United States
10
Highly Recommended for MSP!
Pros:

Great choice for MSP airport. Full breakfast options so save room! Beautiful decor, professional staff. The shuttle was on time, no problems.

2026-05-06 via Tripadvisor
J
Jan Michael solo_traveller us
8
Pros:

The bartender Ryan was awesome in the lobby bar

Cons:

No onsite parking

2026-05-06 via Nuitee
G
Giombetti solo_traveller us
9
2026-05-06 via Nuitee
J
Jodie solo_traveller us
6
2026-05-05 via Nuitee
R
Roving47142447598 Couples West Des Moines, Iowa
8
Concert stay
Pros:

Stayed a night here for a concert that was suppose to be at the Filmore but got moved to another venue last min. Hotel is easy to find. Room was good. One of the better beds I slept in at a Hilton property. It was a busy night and took a bit for valet to respond but not there fault. Trip was a success and I had no issues.

2026-04-28 via Tripadvisor
couple us
10
2026-04-27 via Nuitee
J
Jenny solo_traveller us
10
Pros:

Everyone was very nice.

2026-04-27 via Nuitee
J
Journey solo_traveller us
8
Pros:

Room was great. Very nice place

Cons:

Breakfast was cold, doesn't validate parking

2026-04-20 via Nuitee
M
Mallori extended_group us
3
Pros:

Room was nice, clean, and spacious.

Cons:

We requested early check in and were told that we couldn’t do that until the day of when it is first come first serve. We showed up on the day of our check in at 10:30 and were told we would get put on a list for early check in and would get a text when a room was ready. After waiting 3-4 hours, calling every hour, we showed up on up at the hotel and see 6 people checking into rooms, which is really frustrating because we never got a text. They finally give us a room, but I got charged double, which was resolved, (thank god). They also take out a $250 damage fee and are supposed to refund it at the end, however it has been 5 days now and still no refund, and J know for a fact that there was no damage to the room. Staff were also very short and rude. Overall, would not stay here again.

2026-04-16 via Nuitee
N
Nina couple us
8
Great amenities, great staff, but small details need to be paid closer attention to.
Pros:

Breakfast amazing as always, but most food in warmers, not too warm. Ran out of coffee mugs, which I need a real mug. Just my thing. Manager’s reception, fun and friendly, but served only certain drinks, which a CA Embassy just in January, made anything you asked for. Still so nice to have. Horderves, were ok. Room problems were resolved quickly. The hotel listens and responds quickly.

Cons:

Bed was hard. Toilet was super low. Refrigerator was totally uneven. Yes, we just adjusted it ourselves, but shouldn’t need to. Not much blankets on bed. Pillows only two. LOVED having ottomans in the room! Would be nice for wet bar to have a kitchen towel, and dish soap.

2026-04-14 via Nuitee
A
ANDREA couple us
10
2026-04-13 via Nuitee
T
tina extended_group us
6
Pros:

Convenience

Cons:

The access to public parking locations to get in

2026-04-13 via Nuitee
K
kylebE4224NL Business
10
A constant solid stay every time.
Pros:

This is my second time at this location. I enjoy it for the location, and the atmosphere it provides. The rooms are always well maintained for what they cost, and the hotel itself is always quiet and clean. The bar is lovely, and open late enough that you don't need to rush back to the hotel at the end of the day. Front desk is super helpful when I need something, or have a question about the area.

2026-04-02 via Tripadvisor
P
patrickh745 Family Papillion, Nebraska
10
Best "Bang For Buck" in Downtown Minneapolis
Pros:

We always stay at the Downtown Embassy Suites when travel to Minneapolis. We are huge Vikings and Timberwolves fan and attend at least 10 games per year, you cannot beat the location of the Embassy Suites. But location is not everything! The rooms are always clean and large with a private sitting area, the staff is one the friendliest one will ever meet, and nothing beats an Embassy Suites breakfast. Their gym on the -2 floor is huge and the free happy hour every night allows us to get ready for a basketball game or just a night out on the town. I highly, highly recommend this place over all the other hotels because the "Bang for Buck" is unmatched.

2026-04-01 via Tripadvisor
D
David solo_traveller py
5
Regular ya que esperaba que podamos comunicarnos mejor
Pros:

La ubicación y la tranquilidad

Cons:

El personal no hablaba español y no me enviaron la factura al correo a pesar de haberlo solicitado

2026-03-30 via Nuitee
J
James couple us
10
Pros:

Very close to the venue

Cons:

Little pricy but worth it for the amenities

2026-03-29 via Nuitee