Four Points By Sheraton Houston Energy Corridor

Hotels
•
Four Points by Sheraton
8.8 (491 reviews)
18861 Katy Freeway , Katy , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Lack of amenities

Categories

Cleanliness
8.38
Several guests noted issues with cleanliness, including lack of basic amenities and noisy bathroom doors.
Service
9.85
Staff were described as friendly and helpful, contributing positively to the experience despite some negatives.
Location
9.89
Location was consistently praised for convenience and accessibility.
Room Quality
8.84
Rooms were generally acceptable but lacked certain amenities and decor could be updated.
Amenities
8.37
Some amenities were either lacking or subpar, such as the bar being closed and no free breakfast.
Value for Money
8.33
Guest feedback suggested expectations were not met for the hotel price point, particularly regarding services offered.
Food and Beverage
7.88
Food service was limited with reports of the restaurant closing early and poor-quality delivery options.
Overall Experience
8.85
Overall stay was acceptable with notable points in staff performance, but issues present impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Luxurious Accommodations
Experience comfort and style at Four Points By Sheraton Houston Energy Corridor. Each room is equipped with air conditioning and a flat-screen TV with satellite channels for your entertainment.

Convenient Amenities
Enjoy the convenience of free shuttle service during your stay at our property. Whether you're exploring Katy, Pasadena, or heading to the airport, we've got you covered.

Ideal Location
Located just a short distance from Houston and The Woodlands, our hotel is perfectly situated for both leisure and business travelers. Book your stay with us and experience the best of Houston's Energy Corridor.

Important information:

Some of the services and facilities listed above may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 491 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.89
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.85
C
Chiquita • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Andreis • solo_traveller • us
8
2026-06-25 • via Nuitee
J
Jeroen • extended_group • nl
7
zakelijk handig en nuttig
Pros:

lokatie ok, ontbijt mager, bar vroeg dicht

Cons:

ontbijt, bar, restaurant

2026-06-23 • via Nuitee
• solo_traveller • us
10
Pros:

Hotel is well maintained, cleanliness is appreciated everywhere. Staff goes above and beyond.

2026-06-21 • via Nuitee
J
Joi • couple • us
7
But it was nice and I would come back
Pros:

Everyone was nice and it was clean

Cons:

I didn’t get like how breakfast was $15 that was so crazy to me so that was a major issue

2026-06-11 • via Nuitee
T
Tiara • family_with_children • us
5
Stay was good other than fraudulent charge. Next time update yall employees on fees and charges
Pros:

Loved the cleanliness of the room

Cons:

I hate that we were LIED to about the holding fee/ deposit. We were told that it would be $50, we went to check our account and they charged $125 darn dollars. We then went downstairs to confront them about the UNAUTHORIZED charged and was told by the “assistant” manager Jackie which was very nice nasty mentioned something about the World Cup and said it must’ve “slipped” the person who checked us in mind then proceeded to say “well it was authorized because the paper was signed” when we only authorized what was told to us. She basically said “well we charged you, so what, there’s nothing we can do about it it’ll be refunded anyways” We were highly upset about that fraudulent charge of $75 extra and we did NOT like the way they went about the situation/ handled it definitely didn’t like Jackie’s nice nasty attitude. and everything will still be escalated to HR and we will be emailing the CEO !!!!! Other than that, our stay was excellent

2026-06-11 • via Nuitee
I
Irion • couple • us
10
Pros:

Very clean,when you walk in your room you can feel the air in the room clean. Bed was very comfortable and location was good with food on the area

2026-06-10 • via Nuitee
S
Shane • couple • us
5
2026-06-09 • via Nuitee
D
Dawn • couple • us
4
Not great!
Pros:

The location to where we visited

Cons:

It was loud. The floor we were on (4th floor) had some heavy pot smoking going on. The smell of this activity kept me awake. I thought this was a non smoking facility. When we told the front desk there was little concern about this. We only got “well we will spray up there for the smell.”

2026-06-07 • via Nuitee
A
Alnaggar • couple • us
10
I enjoyed the stay
Pros:

Location, staff , smell one of the best hotels

Cons:

Staff are very friendly and very polite

2026-06-05 • via Nuitee
T
Trippy • couple • us
7
2026-06-05 • via Nuitee
K
Kristy • solo_traveller • us
10
2026-06-05 • via Nuitee
J
Jay • solo_traveller • us
8
2026-06-01 • via Nuitee
L
Luis • couple • us
9
2026-05-31 • via Nuitee
A
Anthony • couple • us
10
It’s was great
Pros:

Did not eat

Cons:

Room service

2026-05-30 • via Nuitee
R
Robert • solo_traveller • us
3
Pros:

Near the family I was visiting

Cons:

Rude staff. The room was not cleaned well upon arrival.

2026-05-26 • via Nuitee
Y
Yonghong • couple • us
10
Pros:

Good service in detail

Cons:

None

2026-05-26 • via Nuitee
A
Ashley • family_with_children • us
4
2026-05-23 • via Nuitee
W
walter • couple • us
9
Short but sweet
Pros:

Location quality of room

2026-05-19 • via Nuitee
I
Ibrahima • couple • fr
1
Worse experience ever
Pros:

Worse experience ever

Cons:

Worse experience ever

2026-05-18 • via Nuitee