Comfort Hotel Pacific Cleveland

Hotels
•
Comfort
6.5 (827 reviews)
128 Middle Street , Cleveland , au
+61 7 3286 2088

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated facilities
Noise disturbances

Categories

Cleanliness
5
Multiple reviews mention issues with dirtiness and maintenance, including mold and unclean rooms.
Service
8.5
Positive comments about staff friendliness and willingness to assist.
Location
9.5
Very frequently noted as a strong point in reviews, close to attractions.
Room Quality
5
Comments highlighted dated facilities and maintenance issues.
Amenities
5
Amenities received criticism for being of low quality and not functional.
Value for Money
5
Guests expressed feeling that prices are high relative to room quality and amenities.
Food and Beverage
7
Lack of mention about food and beverage quality; however, some positive comments noted.
Overall Experience
7
Overall mixed feelings due to bright spots in location and service contrasted with significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:49

Property Description

Modern Accommodation with Convenient Amenities

Featuring modern rooms with free WiFi and an outdoor pool, Comfort Hotel Pacific Cleveland offers a comfortable stay in Moreton Bay, Cleveland. Each air-conditioned room includes a flat-screen TV, refrigerator, and tea/coffee making facilities. Guests can unwind in rooms with private bathrooms and complimentary toiletries.

On-Site Bar and Additional Facilities

Guests can enjoy the convenience of an on-site bar and free private parking. The hotel also provides an onsite laundry, and during reception hours, access to a toaster and microwave in the foyer area.

Explore Nearby Attractions

Conveniently located 25 km from Brisbane city, guests can easily visit Margate and Redcliffe, both within 37 km from the property. Brisbane Airport is also just 22 km away.

Book your stay at Comfort Hotel Pacific Cleveland for a relaxing and convenient experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

6.5
Based on 827 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 7
Overall Experience: 7
V
Vinson • couple • au
10
2026-08-20 • via Nuitee
C
Christopher • solo_traveller • au
10
Pros:

Nope

Cons:

Leaving

2026-08-18 • via Nuitee
R
Ricky • solo_traveller • au
10
Cons:

No complimentary biscuits

2026-08-15 • via Nuitee
F
Fiona • couple • au
7
2026-08-15 • via Nuitee
A
Antony • solo_traveller • kh
7
2026-08-12 • via Nuitee
K
Kay • solo_traveller • au
8
2026-08-11 • via Nuitee
S
sherree • family_with_children • au
10
2026-08-11 • via Nuitee
V
Verlie • extended_group • au
5
The villa served out needs and it was great to have two bathrooms.
Pros:

We booked the 3 bedroom villa but there was no parking near the villa, had to walk out on the street to the carpark next door. The villa was very old and tired although it was clean and had new carpet. The front door lock seemed a bit unreliable. The supermarket, bakery and restaurants at the marine were a short walk which was great.

Cons:

The villa was very tired. The pillows were very flat. There was not spare blanket and my travelling companion was cold through the night.

2026-08-11 • via Nuitee
S
Sharon • couple • nz
6
Could have been better....
Pros:

Beautiful foyer, promised many things!
Receptionist was lovely and very friendly!

Cons:

Advertised a restaurant. There is no restaurant.
Very uncomfortable (hard) bed.
Whilst the bathroom was very clean, the rest of the furniture needed a good dust!

2026-08-06 • via Nuitee
T
Tina • solo_traveller • au
8
2026-08-03 • via Nuitee
G
Greg • couple • au
9
Great night stay. Have stayed before and it has a good feel .
Pros:

The location was great. Very roomy

Cons:

Not to much

2026-08-03 • via Nuitee
G
Gribsy • solo_traveller • au
5
Pros:

The location was good and close to pretty much everything...

Cons:

The hallways and our room were very outdated, chipsmoff most corners in our room and needed repainting. Bathroom was OK however the exhaust fan didn't work, leaking tap in shower.

2026-07-20 • via Nuitee
C
Carmen Finch • extended_group • au
6
Convenient for our stay
Pros:

Friendly staff.

Cons:

I stayed in Room 10. The mattresses were really old and uncomfortable. Some friends in other rooms had newer mattresses but I lucked out.

2026-07-19 • via Nuitee
E
Eleni • family_with_children • au
6
2026-07-19 • via Nuitee
A
Adrienne • family_with_children • au
6
Good
Pros:

The size of the room

Cons:

I think for the amount of money charged, the bathrooms need an upgrade, having to step that high into the bathtub is not great for older patrons, also the shower head kept slipping sideways, cutlery would be good and also a toaster, we have stayed here quite a few times, otherwise all good

2026-07-19 • via Nuitee
S
Sandra • couple • au
8
2026-07-18 • via Nuitee
G
Greg • couple • au
8
Had a great stay. Close to shops and eateries and very comfortable.
Pros:

It was a comfortable room with all the amenities you need. We had stayed there previously.

Cons:

Noisey Fridge

2026-07-17 • via Nuitee
W
Waiora • family_with_children • au
4
Lacks cleanliness
Pros:

The pool even though it needed to be cleaned.

Cons:

The cleanliness and how outdated everything is.

2026-07-15 • via Nuitee
B
Brent • solo_traveller • au
8
2026-07-14 • via Nuitee
G
Gabriella • couple • au
7
Get what u pay for
Pros:

It was close to lots of shops

Cons:

The shower flooded there was no ventilation in the bathroom there were holes in the door covered up by stickers

2026-07-13 • via Nuitee