Comfort Hotel Pacific Cleveland

Hotels
•
Comfort
6.5 (761 reviews)
128 Middle Street , Cleveland , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated facilities
Noise disturbances

Categories

Cleanliness
5
Multiple reviews mention issues with dirtiness and maintenance, including mold and unclean rooms.
Service
8.5
Positive comments about staff friendliness and willingness to assist.
Location
9.5
Very frequently noted as a strong point in reviews, close to attractions.
Room Quality
5
Comments highlighted dated facilities and maintenance issues.
Amenities
5
Amenities received criticism for being of low quality and not functional.
Value for Money
5
Guests expressed feeling that prices are high relative to room quality and amenities.
Food and Beverage
7
Lack of mention about food and beverage quality; however, some positive comments noted.
Overall Experience
7
Overall mixed feelings due to bright spots in location and service contrasted with significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:49

Property Description

Modern Accommodation with Convenient Amenities

Featuring modern rooms with free WiFi and an outdoor pool, Comfort Hotel Pacific Cleveland offers a comfortable stay in Moreton Bay, Cleveland. Each air-conditioned room includes a flat-screen TV, refrigerator, and tea/coffee making facilities. Guests can unwind in rooms with private bathrooms and complimentary toiletries.

On-Site Bar and Additional Facilities

Guests can enjoy the convenience of an on-site bar and free private parking. The hotel also provides an onsite laundry, and during reception hours, access to a toaster and microwave in the foyer area.

Explore Nearby Attractions

Conveniently located 25 km from Brisbane city, guests can easily visit Margate and Redcliffe, both within 37 km from the property. Brisbane Airport is also just 22 km away.

Book your stay at Comfort Hotel Pacific Cleveland for a relaxing and convenient experience.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 761 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 7
Overall Experience: 7
I
Inoke • family_with_children • au
10
Pros:

Friendly staff and very clean room 👍

Cons:

Nil

2026-03-12 • via Nuitee
R
Raymond • family_with_children • nz
8
2026-03-12 • via Nuitee
A
Alanna • couple • au
1
Cons:

No house keeping

2026-03-03 • via Nuitee
S
Shannon • couple • au
8
2026-03-02 • via Nuitee
M
Michael • extended_group • au
8
Pros:

Perfect position, excellent and friendly staff upon arrival. Gave me a larger room at no extra cost to fit the additional team mate who was travelling with us.

Cons:

For a room that fits at least 3 people, if not more, the bathroom only just copes. The lounge and bar area could be open longer. Couldn't make any use of those facilities during our stay (only 2 days but still..)

2026-02-25 • via Nuitee
T
Tammy • family_with_children • au
3
Pros:

Location

Cons:

Dirty, doors slamming until 3am and could not sleep. Door doesn’t have a proper lock on the inside

2026-02-08 • via Nuitee
B
Best of the Bee Gees • family_with_children • au
1
WORST IN AUSTRALIA
Pros:

Location

Cons:

The room stunk, carpet was wet, dead cockroaches around floors and live ones came out of Air con when turned on. The Villa is in disrepair not maintained well at all. Definitely the worst place we've stayed in by a long way.

2026-01-29 • via Nuitee
B
Best of the Bee Gees • family_with_children • au
1
WORST PLACE WE'VE STAYED IN
Pros:

Location

Cons:

Carpet was wet and stunk. Given a floor fan, that they just happened to have on hand, to dry floor while we were out. Hired a villa too. Cockroaches everywhere including in the Air Con. Never stay there again.

2026-01-29 • via Nuitee
Y
yusuf • family_with_children • au
10
2026-01-25 • via Nuitee
R
Rachel • family_with_children • au
1
Pros:

The air con

Cons:

The fact that the door didn't lock and I paid over 200$ for safety and I left 6 hrs later

2026-01-23 • via Nuitee
F
Florely • solo_traveller • ph
5
2026-01-21 • via Nuitee
M
Matthew • solo_traveller • au
3
Pros:

room was clean and location was close to everything

Cons:

Large bed in room was very hard had to sleep on single bed in room. shower head needs replacing

2026-01-21 • via Nuitee
P
Patricia • couple • au
10
2026-01-21 • via Nuitee
F
Farvna • solo_traveller • au
7
2026-01-20 • via Nuitee
D
david • couple • au
8
2026-01-20 • via Nuitee
R
Rachel • family_with_children • au
10
100% will return
Pros:

The Staff! Darleena was wonderful, rooms were clean and serviced with new towels daily.

2026-01-20 • via Nuitee
S
Sharon • extended_group • au
7
Although looked very unappealing was surprisingly clean and comfortable in the actual room
Pros:

Central to everything we wanted to do

Cons:

Looks are deceiving looks shabby and cluttered as you drive down back

2026-01-19 • via Nuitee
M
Markham • family_with_children • au
9
Comfortable, safe, great location and affordable, staff were friendly and helpful.
Pros:

The location was great 😃

2026-01-19 • via Nuitee
O
obrien • solo_traveller • au
10
Pros:

Friendly staff nice warm welcoming
On arrival and departure

Cons:

Rooms where good size and clean

2026-01-19 • via Nuitee
E
Elaine • solo_traveller • au
7
Pros:

Basic,but no complaints while I said at your Motel, would stay there again.

Cons:

I really didnt spend much time at the Motel as I was visiting very close friends who I had not seen for a very long time and spent most days and evenings with them and only used my room for sleeping and Ensuite.

2026-01-19 • via Nuitee