Homewood Suites by Hilton Tyler

Hotels
Homewood Suites by Hilton
8.8 (278 reviews)
3104 Golden Road , Tyler , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Clean and spacious rooms
Cons:
Dirty rooms
Outdated amenities
Limited breakfast choices

Categories

Cleanliness
6.96
Several mentions of dirty rooms and issues with cleanliness.
Service
10
Highlighted as welcoming and helpful, with positive comments about staff.
Location
9.93
Frequent praise for the location being convenient and central.
Room Quality
7.97
Mixed reviews; complaints about broken items and room setup.
Amenities
8.42
Improvements noted, but some amenities were out of order.
Value for Money
9.45
General sentiment indicating it meets expectations for the price.
Food and Beverage
7.91
Breakfast criticized; some found it basic but acceptable.
Overall Experience
9.76
Despite some issues, the overall feel conveyed positivity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Luxurious Amenities: Enjoy a stay at Homewood Suites by Hilton Tyler with a seasonal outdoor pool, fitness center, hot tub, and terrace for ultimate relaxation.

Comfortable Rooms: Experience comfort in every detail with air conditioning, a kitchenette, and a flat-screen TV in each room, along with free toiletries and cozy bed linens.

Convenient Services: Benefit from a 24-hour front desk, business center, free WiFi, and laundry service during your stay. Plus, access business facilities for all your work needs.

Book now for an unforgettable stay at Homewood Suites by Hilton Tyler, where luxury meets convenience.

Important information:

Please note that Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 278 reviews
Cleanliness: 6.96
Service: 10
Location: 9.93
Room Quality: 7.97
Amenities: 8.42
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.76
S
Sharon solo_traveller us
10
2026-07-20 via Nuitee
R
Robin couple us
9
The stay was kist complete for what I needed and that was to have somewhere to sleep for the night
Pros:

When checking out I enjoyed talking to Mrs. Christine Robinson and I appreciated how the check out process was with her

Cons:

The check in process was not as pleasant as the checkout process

2026-07-18 via Nuitee
D
destinationamor Couples Winder, Georgia
8
Comfortable and clean
Pros:

We stayed here one night. The hotel was nice. The beds were comfortable and the room was clean. We slept through breakfast so I can’t speak on the breakfast. My only pet peeve is that my Hilton Diamond status was not acknowledge. Also, according to the MyWay benefits, Homewood Suites are supposed to give 2 bottles of water and 1 featured snack. I’m noticing that some Homewood Suites adhere and some do not. We only received the 2 bottles of water and nothing else. Also, what’s the point of requesting a digital key if the front desk doesn’t activate it which results in you having to go to the desk and get physical keys?
My advise would be to train staff to recognize Hilton Honor members and adhere to the welcome drinks and snacks per Hilton’s My Way benefits.

Other than that, I would stay again. Those things I mentioned aren’t deal breakers just suggestions for improvement.

2026-07-16 via Tripadvisor
2
275clintd Business
10
Amazing hotel
Pros:

Great renovated hotel that provides amazing service. Hotel is VERY clean, staff is beyond friendly and makes you feel like family. Highly recommended and cant wait for another visit soon.

2026-06-30 via Tripadvisor
G
Gerardo couple us
9
Bien
Cons:

El agua no uvo caliente tuvimos q bañar con agua fria

2026-06-29 via Nuitee
A
Arlette couple us
10
2026-06-17 via Nuitee
D
Donna couple us
5
Cons:

the breakfast was not very good

2026-06-11 via Nuitee
S
Sherri couple us
8
The staff was super helpful, courteous and knowledgeable.
Pros:

The room was spacious and the bed was comfortable.

Cons:

Parking was a bit challenging. It was hard to tell which exit should be used to get to one’s car. The bathroom shower was in need of some repairs.

2026-06-08 via Nuitee
J
Johnny couple us
10
2026-06-07 via Nuitee
B
BYKKSU Couples Carthage, Missouri
6
Friendly Front Desk Team Member in the AM ~ Evening ….Not So Much….
Pros:

The property was a bit tired and the shower wand holder was broken. Water everywhere.

Odd layout of the room
and strange lighting….a bit hard to see. Can’t pinpoint the issue but strange ~ type of lights used perhaps.

We did report the issue with the shower but this was a disaster waiting to happen for people with mobility issues. Seems like it would behove the property engineer to do a regular check of the rooms;especially the rooms for guests with mobility issues.

The young man on the evening shift gave us the impression that he really did not care about us as guests checking in.

The woman at the front desk in AM was welcoming, attentive and effervescent. She is a gem. Refreshing.

Breakfast was fine.

2026-06-02 via Tripadvisor
S
Scott couple us
10
The property was close to venue that we needed to be at the property was very clean. The staff was very accommodating br
Pros:

The property was close to the venue that we needed to be at, the entire area was clean. The staff was very accommodating and nice. The rooms were comfortable and well kept to let off a little steam. They had a basketball court and even basketball if you could check out. Christine at the desk was super nice very professional very personable and super accommodating. She deserves five stars and a huge raise she is amazing. I would stay there again just because of her wonderful smile, demeanor, and professionalism.

Cons:

The property was perfect. There are no dislikes.

2026-05-03 via Nuitee
D
D couple us
9
2026-04-21 via Nuitee
W
Watts solo_traveller us
10
2026-04-13 via Nuitee
L
Lillian couple us
10
2026-03-30 via Nuitee
M
Minnie couple us
10
2026-03-23 via Nuitee
H
Haugen family_with_children no
10
2026-03-22 via Nuitee
J
Jasmine couple us
10
Pros:

Hotel overall was great starting with the quick check in, the room was very clean and looked just like the pictures, breakfast was good.

2026-03-16 via Nuitee
B
Bernadine solo_traveller us
10
Everything was clean- food was great- atmosphere made you feel at home.
Pros:

The wonderful lady at the front- she definitely is the best at making you feel right at home.

I was blessed to me her.

2026-03-15 via Nuitee
M
Montrise solo_traveller us
10
Pros:

The hotel very clean. I stayed in the King Studio room. Very spacious! The staff was polite. I enjoyed ☺️ staying @ Homewood. I will definitely stay again.

Cons:

Nothing lol 😆

2026-03-05 via Nuitee
M
Montrise couple us
10
2026-03-05 via Nuitee