Homewood Suites by Hilton Tyler

Hotels
•
Homewood Suites by Hilton
8.8 (264 reviews)
3104 Golden Road , Tyler , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Clean and spacious rooms
Cons:
Dirty rooms
Outdated amenities
Limited breakfast choices

Categories

Cleanliness
6.96
Several mentions of dirty rooms and issues with cleanliness.
Service
10
Highlighted as welcoming and helpful, with positive comments about staff.
Location
9.93
Frequent praise for the location being convenient and central.
Room Quality
7.97
Mixed reviews; complaints about broken items and room setup.
Amenities
8.42
Improvements noted, but some amenities were out of order.
Value for Money
9.45
General sentiment indicating it meets expectations for the price.
Food and Beverage
7.91
Breakfast criticized; some found it basic but acceptable.
Overall Experience
9.76
Despite some issues, the overall feel conveyed positivity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Luxurious Amenities: Enjoy a stay at Homewood Suites by Hilton Tyler with a seasonal outdoor pool, fitness center, hot tub, and terrace for ultimate relaxation.

Comfortable Rooms: Experience comfort in every detail with air conditioning, a kitchenette, and a flat-screen TV in each room, along with free toiletries and cozy bed linens.

Convenient Services: Benefit from a 24-hour front desk, business center, free WiFi, and laundry service during your stay. Plus, access business facilities for all your work needs.

Book now for an unforgettable stay at Homewood Suites by Hilton Tyler, where luxury meets convenience.

Important information:

Please note that Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jan 5, 2026 until Thu, Apr 30, 2026
Hot tub/jacuzzi is closed from 2026-04-30 until 2026-01-05

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 264 reviews
Cleanliness: 6.96
Service: 10
Location: 9.93
Room Quality: 7.97
Amenities: 8.42
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.76
W
Watts • solo_traveller • us
10
2026-04-13 • via Nuitee
L
Lillian • couple • us
10
2026-03-30 • via Nuitee
M
Minnie • couple • us
10
2026-03-23 • via Nuitee
H
Haugen • family_with_children • no
10
2026-03-22 • via Nuitee
J
Jasmine • couple • us
10
Pros:

Hotel overall was great starting with the quick check in, the room was very clean and looked just like the pictures, breakfast was good.

2026-03-16 • via Nuitee
B
Bernadine • solo_traveller • us
10
Everything was clean- food was great- atmosphere made you feel at home.
Pros:

The wonderful lady at the front- she definitely is the best at making you feel right at home.

I was blessed to me her.

2026-03-15 • via Nuitee
M
Montrise • solo_traveller • us
10
Pros:

The hotel very clean. I stayed in the King Studio room. Very spacious! The staff was polite. I enjoyed ☺️ staying @ Homewood. I will definitely stay again.

Cons:

Nothing lol 😆

2026-03-05 • via Nuitee
M
Montrise • couple • us
10
2026-03-05 • via Nuitee
D
Douglas • couple • us
8
Our stay was fine.
Pros:

Front desk clerk was very nice.

Cons:

Was disappointed that there was no decaf coffee at breakfast.

2026-03-02 • via Nuitee
C
Cornelius • extended_group • za
9
2026-02-26 • via Nuitee
C
Casandra • family_with_children • us
10
2026-01-19 • via Nuitee
T
Tim • couple • us
5
Great staff
Pros:

Great staff

Cons:

Remolding is taking place during our stay

2026-01-19 • via Nuitee
W
WAI • solo_traveller • us
5
Pros:

Coffee. Location. Bathroom

Cons:

Dirty carpets. Lack of operable windows. Insufficient kitchen accessories. No housekeeping come for 3 days.

2026-01-19 • via Nuitee
G
gwendolyn • family_with_children • us
4
The staff was nice and breakfast was good but the cleanliness not good and no pool .
Pros:

location

Cons:

the outside need grass cut the pool was not available goal was shattered basket ball all the carpets were filthy and the room remote was missing the back and had green or blue tape and a light in the room was broken and taped . then on checkout i mentioned the problems and i was told that they were remodeling . The hotel should have that posted and not have guest stay there .

2026-01-19 • via Nuitee
S
Sharmone • couple • us
10
2026-01-15 • via Nuitee
W
Waver • family_with_children • us
6
The stay was “okay.”
Pros:

Location
Clean
Comfortable
Friendly Staff at Desk

Cons:

No ventilation in the bathroom that I am aware of
Bathtub had a slow drain.
Unpleasant interaction with staff person in hallway when requested additional towels and washcloths on Saturday morning.

2026-01-15 • via Nuitee
R
Rick • solo_traveller • us
10
2025-12-15 • via Nuitee
S
Sandy • couple • us
10
Pros:

Everything

Cons:

No comment.

2025-12-14 • via Nuitee
D
Dianne • couple • us
9
Excellent
Pros:

Location and room setup

2025-12-10 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

Clean and streamlined.

2025-12-09 • via Nuitee