Mövenpick Hotel City Star Jeddah

Hotels
Accor
8.6 (122 reviews)
Madinah Road, Jeddah, 21512 , Jeddah , SA

Facilities

Full-service spa
Fitness facilities
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Friendly Staff
Variety of Food Options
Cons:
Limited Nearby Shopping
None mentioned specifically

Categories

Cleanliness
8.49
The hotel is noted as clean and well-maintained based on multiple reviews.
Service
8.96
The staff are frequently mentioned as friendly, helpful, and attentive throughout the reviews.
Location
8.5
Conveniently located near the airport, but lacks nearby shops.
Room Quality
8.45
Rooms are described as comfortable and quiet; standard for hotel quality.
Amenities
8.48
Standard amenities for this hotel tier are provided, including dining options.
Value for Money
8.44
The overall experience suggests good value for the quality provided.
Food and Beverage
8.99
The breakfast variety and quality received high praise from multiple guests.
Overall Experience
8.46
Guests have voiced overall satisfaction with their visit, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:54

Property Description

Experience the epitome of luxury and comfort at Mövenpick Hotel City Star Jeddah, where every moment is crafted for your enjoyment.

Spa and Wellness Retreat
Indulge in rejuvenating spa services and unwind with calming massages. For fitness enthusiasts, our health club is fully equipped, along with an outdoor pool and hot tub for ultimate relaxation.

Dining Delights
Savor exquisite flavors at Al Deira restaurant, featuring a blend of local and international cuisine. With two charming cafés, a bar/lounge, and 24-hour room service, your culinary cravings are thoroughly catered to.

Meeting and Event Spaces
Perfect for business and social gatherings, our hotel offers 6458 square feet of versatile meeting space, including a conference center with nine meeting rooms, ensuring your event is seamless and successful.

Elevate your stay—book your escape to luxury today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Pool access available from 6:00 AM to 5:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served or permitted at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Globe

  • Food & Beverage

    No alcohol served onsite

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

8.6
Based on 122 reviews
Cleanliness: 8.49
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.46
6
698lubnat Family
10
All of the staffs were helpful and friendly
Pros:

Every staffs were nice and helpful, their services are top notch. I also love their breakfast as they have variety menus. One of the staff that caught my attention is Angel, she literally gives her best at delivering services to us as their customers. Would recommend Movenpick City Star Jeddah to everyone around!

2025-12-30 via Tripadvisor
Y
yas2014 Family Dhahran, Eastern Province
10
I came for an engagement reception
Pros:

My thanks to the employees for their excellent service and amability.The employees at reception and Angel, Iris and their co workers at the breakfast were especially good.

2025-12-27 via Tripadvisor
6
602prernay Business
10
Amazing Service
Pros:

I had a fantastic time. The service was awesome. There was all kinds of food for all kinds of people and irish was very sweet and nice and made my journey even more memorable.

2025-12-24 via Tripadvisor
K
Khushi143 Business
10
Overall amazing experience
Pros:

Great hospitality provided by Ms. Irish. Food is also amazing. All the staff is very helpful, very well groomed, maintained hygiene

2025-12-22 via Tripadvisor
4
432celalk Business
10
Breakfast experience
Pros:

We had breakfast and everything was nice. Food is clean, and offers wide range of choice. Special thanks to lady Irish who served us during the breakfast.

2025-12-22 via Tripadvisor
A
alexzU6431XE Family
10
A good restaurant with excellent staff
Pros:

I really enjoyed the restaurant in this hotel. Excellent food here. Yaseen and Quasid are the best staff. We did encounter some issues in dining package. But they always try their best to communicate and help us solve all problems. I just want to express my sincere thanks to Yaseen.

2025-12-05 via Tripadvisor
M
M723TUsaraha Friends getaway
10
Beautiful Stay.
Pros:

I stayed 2 nights here, it’s always comfy, clean & quiet. Located close to the airport.

The breakfast was versatile and yummy. I would like to thank Ms. Hayat, she is a breath of fresh air, welcoming us with a smile and great attitude; And Mr. Mujahid was so attentive to our table, he even made sure that our food was served fresh right from the oven

Totally recommend it!

2025-11-29 via Tripadvisor
E
Excursion14348344496 Business
10
Amazing breakfast service. Thank you so much for an amazing experience.
Pros:

I had a smooth breakfast service experience. The menu offered a good variety of options, the dishes were served at the right temperature, and the team maintained excellent service by being timely, organized, and courteous.

2025-11-29 via Tripadvisor
R
rahulkX9944PH Business
10
Best breakfast
Pros:

Amazing staff spacially Hayat is helpful and friendly. Good breakfast which gives full Arabian vibes . Very clean place

2025-11-29 via Tripadvisor
4
48rehabh Business 6th of October City, Giza Governorate
10
Hospitality and professional
Pros:

Breakfast at the hotel was an excellent start to the day. The buffet offered a wide variety of fresh options, from perfectly baked pastries and flavorful eggs to healthy fruits and yogurt. The coffee was rich, and service was attentive without being intrusive. Everything was well-organized, clean, and nicely presented, creating a relaxing morning atmosphere. Overall, it was a satisfying and enjoyable breakfast experience.

2025-11-29 via Tripadvisor
9
9abdualaziza Family
10
Food is great
Pros:

Breakfast buffet was amazing and the location of the hotel was really good it’s nearby everything and also the room service was on the time

2025-11-28 via Tripadvisor
G
Global60584816825 Business Dunfermline, Fife, Scotland
10
A wonderful experience at an exceptional hotel.
Pros:

This hotel is outstanding. It is absolutely beautiful and clean with many added free of charge extras. The staff were very attentive and extremely helpful and being a solo traveller looked after me so well. The restaurant was outstanding. Lots of quality choices at breakfast and lunch buffet is also amazing and great value for money. I would highly recommend this hotel.

2025-11-19 via Tripadvisor
M
Mohamed
10
Pros:

Good

2025-10-12 via Nuitee
P
Passenger24879692951 Business Mumbai, Maharashtra
8
Nice property with helpful and welcoming staff.
Pros:

Good stay with a nice decent breakfast with different options for all including some Indian and vegan food as well. Staff is very responsive as well. The property is made in a good locality but there are no shops nearby. Even the ATM is in the hotel next door.

2025-10-05 via Tripadvisor
M
meemis2025 Friends getaway
10
Excellent stay! Warm and professional reception, very helpful bellboy, and top-notch cleanliness throughout the hotel.
Pros:

My stay at the hotel was wonderful. The reception staff were welcoming and professional, the bellboy was very helpful and attentive, and the cleanliness of the rooms and facilities was exceptional

2025-09-24 via Tripadvisor
M
mohammedkR1281QV Family
10
Front office
Pros:

Thanks to amazing stay special for team front office they was so friendly and kindly and helpful the rooms are very clean

2025-09-14 via Tripadvisor
9
972hadeeli Couples
10
‏Exceptional Stay at Mövenpick City Star – Impeccable Cleanliness, Outstanding Service, and True Comfort
Pros:

I had a wonderful stay at Mövenpick City Star. The hotel is spotless, with exceptional cleanliness, and the staff provide truly outstanding service. Highly recommended for comfort and quality.and special thanks to the reception staff .

2025-09-09 via Tripadvisor
D
Discover19246542090 Couples
10
Great stay! Thanks to Dana at reception for her warm welcome and to Ibrahim from housekeeping for the spotless room
Pros:

My stay at Mövenpick City Star was outstanding, thanks to the wonderful staff. Dana at the reception was extremely welcoming, helpful, and always smiling—she made the check-in process smooth and pleasant. Ibrahim from housekeeping also deserves special recognition for his attention to detail and dedication. The room was spotless every day, and his professionalism added real comfort to my stay. Together, they reflect the hotel’s high standards of service and true hospitality.

2025-09-08 via Tripadvisor
R
roaaf827 Family
10
Excellent stay at Mövenpick City Star! Special thanks to Rawaa from Guest Service for her warm and professional support.
Pros:

I had a truly wonderful experience at Mövenpick City Star. The hotel is elegant, clean, and offers excellent facilities that make every stay comfortable and memorable. A special thanks goes to Rawaa from the Guest Service team—she is incredibly professional, kind, and attentive. She speaks to guests with such warmth and patience over the phone, making sure every request is handled smoothly. Her dedication and hospitality truly reflect the high standards of the hotel, and she made my stay even more enjoyable.

2025-09-08 via Tripadvisor
F
F2555KAhanak Friends getaway
10
Amazing stay
Pros:

Was a wonderful stay thank you for front office team and for good service and thanks for everything everyone one was good

2025-09-08 via Tripadvisor