Hôtel Saint Jacques - Centre Ville

Hotels
•
Independent
6 (1 reviews)
Proche du Consulat d'Italie CentreVille, Pointe-Noire , Pointe-Noire , CG
242-05-5537274

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Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Breakfast available (surcharge)
See all facilities

Review Highlights

Cons:
Poor customer service
Lack of communication

Categories

Cleanliness
3.89
No specific mentions, but general customer service issues might reflect on overall hotel condition.
Service
5.86
Customer service was reported as lacking, with no responses to communication attempts.
Location
5.9
No specific sentiment noted; generally central location expected from such hotels.
Room Quality
6.85
Not mentioned, assumed standard quality for this hotel tier.
Amenities
6.88
Not mentioned, assumed standard quality for this hotel tier.
Value for Money
6.84
Not mentioned, assumed standard quality for this hotel tier.
Food and Beverage
6.89
Not mentioned, assumed standard quality for this hotel tier.
Overall Experience
4.86
Mixed feelings due to service issues, final experience rating affected by lack of support.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:54

Property Description

Recreation and Relaxation
Indulge in the outdoor pool, terrace, and garden for a rejuvenating experience.

Dining and Drinking
Savor a meal at the restaurant, grab snacks at the cafe, or enjoy a drink at the bar/lounge.

Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, room service, and daily housekeeping.

In the heart of Pointe-Noire, Hôtel Saint Jacques - Centre Ville offers a perfect blend of relaxation and convenience. Book now to experience the best of both worlds.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 03:00 PM
Airport code: NTO

Property Policies

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Maximum number of pets per room 1

  • Pets

    Service animals are allowed

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 3.89
Service: 5.86
Location: 5.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 4.86
C
Cécilia
2
Pros:

J’étais bloquée à l’aéroport, j’ai tenté de joindre l’hôtel à plusieurs reprises (téléphone) afin de trouver un moyen de m’y rendre, je n’ai jamais eu de réponse. J’ai donc envoyé un message via la messagerie puisque personne ne m’a répondu, j’attends encore une réponse... Service client inexistant semble-t-il.

2025-12-02 • via Nuitee