Fairfield Inn & Suites Cambridge

Was told at check in "the room we booked online is dirty and not available due to staffing issues". I was not offered a refund or a different room. I was just told in order to stay the night I needed to book and pay for a whole new room. I lost $130 in total because of their staffing issues and ended up having to go to a whole new hotel instead.

Clean, affordable, and smooth service. After being on the road for a long drive, i was able to conveniently book here on the same day and get some much needed rest.

I was traveling for a business trip and booked the hotel because of the great ratings and I stay in A LOT of hotels for business. The hotel itself was clean. The bed was the most uncomfortable bed I have ever slept in. I would have been able to deal with it, however apparantly the rest of the entire hotel was rented by another party. They were loud and obnoxoius through the evening and past 2AM. I like Marriot hotels because they enforce a quiet time between 10pm-7am. This staff did not enforce it at all. There were so many of them that they made their own fire pit in the yard of the common area, split wood, were setting off fire works, smoking weed and cigarettes. Our room was room 319 which was right above the common area and all the smoke from the fire, cigarettes, and weed was going right through our air conditioning unit right into our room. The noise was so obnoxious and I got no sleep while I was there for 3 days. This happened EVERY NIGHT WE WERE THERE. When the counter lady asked how my stay was, I mentioned my concerns and all I got was.... "yeah sorry about that." I paid for my room too and that quiet time should have been enforced whether there was 1 person or 100 people breaking the rule. I have never had such a horrible experience at a hotel in my entire 41 years of existance and shame on you Fairfield for not following through on your comfort guarantee!

Good stay

Always a pleasure

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Staff is amazing. Rooms always cleaning

Nice hotel, clean, good service.

The staff was very friendly and helpful. The room was spotless and the bed extra comfortable. Will definitely stay here again. Thank you

Clean Room Staff

Reception from Kayla for our 5 night stay was really good and friendly as we asked for a quiet room on the top floor. The whole facilty was very clean and well maintained, as was the room and bathroom.
Being a Titanium member and having stayed for near 80 nights already ( plus Diamond with Hilton and Ambassador with IGH) most stays nearer the smaller towns we visit, we found the food choices at breakfast was very limited, even compared to other Fairfields. Robust coffee was watery on a couple of mornings.
We walked past several reception staff over the five days only Shawna and Kayla actually acknowledges our presence.

It was also tricky to turn out of Dozer Road onto 209 on sunny mornings, sun in your eye, so watch out.

was a nice stay.

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Great place to stay. Very clean. Breakfast was really good. I would definitely stay again.

We have stayed at every hotel in the local Cambridge, Ohio area over the last 5 years for monthly events, and this Fairfield Inn is by far the nicest, cleanest, and up to date hotel in the area.

Staff friendly very accommodating. Clean room and eating area. Will be back for future stays

Very great staff

The staff (Karla) at check-in was extremely helpful and friendly. A very good experience for this tired traveler!

Newer hotel just off the highway (we did not hear it). Nice little pool that was clean. Back patio had a view of the hill side. Close to Seneca Lake and the new splash pad/water park (20min).

Property was clean - way over-priced! Free breakfast was so so and very cheap bendable plastic-ware. I couldn't even spread cream cheese on a bagel. Vinyl seats in the booths was all worn off so bare fabric showed through. We also stayed at a Drury Plaza inn that was $50-$75 cheaper and much, much better.