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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at DoubleTree by Hilton Madrid-Prado with air-conditioned rooms, modern amenities, and exceptional service. Some rooms even feature a charming patio for a unique stay.
Convenient Facilities
Enjoy the convenience of a fitness centre, free WiFi, and a delicious on-site restaurant. Whether you need room service or assistance from the 24-hour front desk, our hotel has everything to make your stay seamless.
Prime Location
Located near iconic attractions like El Retiro Park and Reina Sofia Museum, our hotel is the perfect starting point for exploring Madrid. With easy access to Atocha Train Station and the airport, your travel plans are stress-free.
Book your stay at DoubleTree by Hilton Madrid-Prado now for an unforgettable experience in the heart of the vibrant city.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
El servicio es excelente. Se nota que el personal está a gusto en el trabajo y eso crea una buena atmósfera.
Top Lage, sehr zentral alles fußläufig zu erreichen, sehr hilfsbereites und freundliches Personal. Gemütliche Zimmer.
Teilweise etwas hellhörig
Konum ,çalışanlar ve odaların genişliği
Beğenmediğim bir özelliği yok
modern und sauber
es war alles perfekt
Great location and close to parking
Mutfaklarındaki arıza sebebiyle kahvaltı çok çok yetersizdi. Yumurta bile yoktu.
Todo
service personnel
Tiny bed, not on the softsise
Tiny room for a high price. Two feet between the foot of the bed and the wall, and I didn't book their smallest room. The view: an air shaft. No closet space. Also, a Lilliputian basement gym.
We loved everything. The hotel is in an excellent location, and the rooms are comfortable, tidy, and spotless, with a charming Spanish style and every possible convenience.
The staff is outstanding—warm, friendly, and always willing to help.
We would definitely stay here again and highly recommend this hotel to anyone visiting Madrid.
Room 302 was an upgraded room. King bed -veery comfortable and great pillows. Faced the front of the hotel. Windows opened. During the day, with the windows open it was noisy. At night, with windows the windows, very quiet. This is more of a residential area. Prado Museum is about a five minute walk. The stop for the hop on/off bus is also about 5 min walk. San Miguel market around 20 min walk.
Mini bar, complementary water, hairdryer, and flat iron. Staff amazing.
Breakfast buffet good. Cappuccino and eggs can be ordered.
Would definitely stay here again.
La ubicación perfecta para poder caminar hacia varios lugares de interés sin estar en medio de todo.
El desayuno podría ser mejor y tener más variedad.
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