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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Daily housekeeping
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at DoubleTree by Hilton Madrid-Prado with air-conditioned rooms, modern amenities, and exceptional service. Some rooms even feature a charming patio for a unique stay.
Convenient Facilities
Enjoy the convenience of a fitness centre, free WiFi, and a delicious on-site restaurant. Whether you need room service or assistance from the 24-hour front desk, our hotel has everything to make your stay seamless.
Prime Location
Located near iconic attractions like El Retiro Park and Reina Sofia Museum, our hotel is the perfect starting point for exploring Madrid. With easy access to Atocha Train Station and the airport, your travel plans are stress-free.
Book your stay at DoubleTree by Hilton Madrid-Prado now for an unforgettable experience in the heart of the vibrant city.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Todo
service personnel
Tiny bed, not on the softsise
Tiny room for a high price. Two feet between the foot of the bed and the wall, and I didn't book their smallest room. The view: an air shaft. No closet space. Also, a Lilliputian basement gym.
We loved everything. The hotel is in an excellent location, and the rooms are comfortable, tidy, and spotless, with a charming Spanish style and every possible convenience.
The staff is outstanding—warm, friendly, and always willing to help.
We would definitely stay here again and highly recommend this hotel to anyone visiting Madrid.
Room 302 was an upgraded room. King bed -veery comfortable and great pillows. Faced the front of the hotel. Windows opened. During the day, with the windows open it was noisy. At night, with windows the windows, very quiet. This is more of a residential area. Prado Museum is about a five minute walk. The stop for the hop on/off bus is also about 5 min walk. San Miguel market around 20 min walk.
Mini bar, complementary water, hairdryer, and flat iron. Staff amazing.
Breakfast buffet good. Cappuccino and eggs can be ordered.
Would definitely stay here again.
La ubicación perfecta para poder caminar hacia varios lugares de interés sin estar en medio de todo.
El desayuno podría ser mejor y tener más variedad.
Excellent hotel at great location. Pricey as all hotels are in Madrid, but relatively affordable.
Good but small room, with no view (internal shaft), which also meant it was quiet.
A missing coffee machine was arranged quickly.
A localização é muito boa O restaurante japones da acomodação é excelente, Comida incrivel , o chef extremamente competente e acolhedor;
Já estive hospedado algumas vezes nesta acomodação, Sempre em quartos da mesma categoria, Desta vez, fui encaminhado à um quarto extremamente pequeno, com a desculpa de que fiz o checkin tarde e de que o hotel estava lotado. A flor que estava no quarto, no caso um anturio, estava completamente seca, demonstrando falha na manutenção., no dia seguinte consegui um novo quarto, mas mesmo assim, nao era o mesmo que tinha estado nas outras vezes,
Great boutique hotel perfectly situated in central Madrid. Very friendly and helpful staff. Daniel and his team made our stay memorable along with Carlos at breakfast each morning. Very nice and comfortable room with high ceilings and a very comfortable bed. The hotel and the staff made us want to return.
Very convenient location with clean well appointed room
Enjoyed drink in small bar at end of day
Very helpful with dinner reservations
Top notch hotel with comfort of Hilton but why local character. Service staff is friendly and attentive. They always have a smile and hola ready when you walk into the hotel - no matter how many times. I’ve stayed here over 20 times. The quality is there, the breakfast solid and has its own Michelin starred chef in their Japanese fusion restaurant. It’s centrally located.
My only complain is the rooms are sometimes humid and smell slightly of humidity. That could easily be fixed.
Goede ligging; rustig. Goed ontbijt. Vriendelijk personeel. Mooie grote kamers
Iets te zachte kussens
Ubicación
Habitación incómoda
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