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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at DoubleTree by Hilton Madrid-Prado with air-conditioned rooms, modern amenities, and exceptional service. Some rooms even feature a charming patio for a unique stay.
Convenient Facilities
Enjoy the convenience of a fitness centre, free WiFi, and a delicious on-site restaurant. Whether you need room service or assistance from the 24-hour front desk, our hotel has everything to make your stay seamless.
Prime Location
Located near iconic attractions like El Retiro Park and Reina Sofia Museum, our hotel is the perfect starting point for exploring Madrid. With easy access to Atocha Train Station and the airport, your travel plans are stress-free.
Book your stay at DoubleTree by Hilton Madrid-Prado now for an unforgettable experience in the heart of the vibrant city.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Excellent emplacement,près des musées.
Personnel aimable et compétent.
Buffet copieux pour le petit déjeuner.
Her şeyini çok beğendik. Hilton her zaman hilton. Kalite aynı 🩷
The hotel location was great - near everything. Also, the breakfast was exceptional.
The hot water kept changing temperature on its own - from hot to cold.
Location of the hotel is a nice walk from all the tourist attractions. Facilities were good, not the biggest room but spacious enough. Room provided an umbrella which came in handy.
We went to the hotel's restaurant (Japanese restaurant) and the chefs preparing our food were all coughing and we unfortunately already ordered nigiri which they were in charge of making... We also explicitly said we wanted tap water once we sat down but they placed an open bottle of mineral water on our table and made us pay for it.
Very good location, breakfast, room.
There was no hot water in the shower.
Clean and comfortable room . Very quiet.
Nothing
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