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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Heated pool
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Modern Accommodations with Free WiFi and Breakfast
Located in Kapolei on the west side of Oahu, Hampton Inn & Suites Oahu/Kapolei offers contemporary rooms with complimentary WiFi and daily breakfast. Each room features a flat-screen TV, air-conditioning, refrigerator, microwave, and coffee machine for ultimate comfort and convenience.
On-Site Amenities for Your Enjoyment
Guests at Hampton Inn & Suites Oahu Kapolei can take advantage of the on-site fitness center, swimming pool, and business center. With a 24-hour front desk and free self-parking, your stay is hassle-free and relaxing.
Convenient Location near Shopping and Attractions
Adjacent to Ka Makana Ali'i, guests have easy access to over 150 shops, restaurants, and entertainment options. Explore nearby attractions such as Ko Olina Beach, Pearl Harbor, and the University of Hawaii West Oahu. Plus, Honolulu Airport is just 30.5 km away for added convenience.
Book your stay at Hampton Inn & Suites Oahu/Kapolei now for a perfect blend of comfort, convenience, and entertainment!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Friendly professional staff
Friendly staff, cleanliness, availability, great breakfast, on-site laundry, great spacious room.
Refrigerator wasn't always as cold which made us discard some fresh poke (low temperature)
I am beyond disappointed with my experience at Hampton Inn & Suites Oahu/Kapolei. After a long and exhausting travel day, I was turned away because of their pet policy, despite trying to explain my situation respectfully and professionally.
What made this experience far worse was the way staff handled the interaction. I suffer from PTSD, and instead of treating me with compassion or dignity, I was subjected to intrusive personal questioning that felt completely inappropriate and humiliating. Rather than focusing on customer service or trying to help find a solution, the experience quickly became cold, dismissive, and uncomfortable.
Hospitality is supposed to mean treating people with basic respect, especially when someone is clearly stressed, displaced, and trying to navigate a difficult situation. Instead, I felt judged, interrogated, and completely unsupported.
I understand hotels can have policies, but policies do not excuse poor treatment of human beings. There is a respectful way to communicate with guests, and unfortunately this hotel failed badly in that regard.
For anyone traveling with pets, service-related needs, or hidden disabilities, I would strongly recommend thinking twice before booking here. Hawaii is built on the spirit of aloha, but sadly I experienced none of it at this property.
Breakfast and location were pretty good. My husband loves that he can make his own waffles 🧇.
The hotel is around of Mall and a supermarket.
We request housekeeping every day and was pretty good.
The best was that the parking and Breakfast was free , this is a plus .
From the begging we have problems with the room .
It was a very bad odor which I wasn't sure where is coming from, I thought might be the floor.
The next day they wash and dry the carpet, but soon as i increased the ac a little bit, the smell was back .
Taking with Teeana , we concluded that it the ac , so in the fourth day she sent someone to clean the ac . Yay 🎊 🎈 🎉 problem solved .
They offered us another room, but we didn't want to move .
Thank you Teeana for the excellent customer service, also Dee and Jesiree .
I called Teeana , my hero . 😘😘😘
Value and location were amazing
Rooms on smaller side but value made up for this
FREE INCLUDED BREAKFAST ISN'T JUST A CONTINENTAL BREAKFAST. THERE ARE EGGS AND SAUSAGE, POTATOES, WAFFLES, AND MORE.
THE HOTEL WAS UNDER RENOVATIONS, BUT I COMPLETELY UNDERSTAND THAT THEY ARE TRYING TO MAINTAIN A CERTAIN LEVEL OF DECOR.
Right at the mall for shopping
Everyone we interacted with was wonderful and friendly.
Gnats. Why are they everywhere in the hotel. When we were outside there were far fewer gnats.
First, the check in was smooth and the employees on duty displayed much Aloha. I love the location the most of course the free parking can’t beat that. My grandkids loved the pool, I did as well especially the shaded areas. The breakfast was awesome, especially the waffles kids loved it. The dining and lobby area setting is lovely. The all day offer of coffee, hot tea and hot coco was the highlight.
The strong odor when we were at the pool.
Room was good and clean.
Location of hotel was great.
Included breakfast wasn't the greatest.
The convenient location to the mall with restaurants & shopping options. The free parking with yummy Continental breakfast
Nothing, it was great 👍🏽
Kinda had everything you need sorta…
I really don’t care for those room air conditioners…sorry
Locatia excelenta, curat, parcare gratuita, mic dejun inclus in pret
Mic dejun nu foarte variat.
Great location near shops, restaurants etc. Good that it had a laundry. Great housekeeping.
The breakfast was very ordinary. The hot part was disappointing, as was the use of plastic plates and utensils. No kettle in the room was also disappointing.
We were visiting family here and found the hotel to be spotlessly clean and the room very spacious. Breakfast seating was inadequate during our stay because of the its sold out status, but other than that we found the staff friendly and very helpful. The hotel is right next to a very nice mall with lots of food options in the area as well as retail therapy. Would definitely stay here again.
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