Hyatt Regency Xi'an

Hotels
•
Hyatt Regency
9.3 (75 reviews)
988 Qujiangchi East Road , Xi'an , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
High quality facilities
Cons:
Food quality concerns
Cool temperatures in public areas

Categories

Cleanliness
8.7
Some negative feedback about the cool temperature of public areas.
Service
10
Very friendly and attentive service noted in multiple reviews.
Location
9.7
Good location mentioned positively in reviews.
Room Quality
9.7
Rooms are beautifully styled and large.
Amenities
9.7
High quality facility mentioned, with good service.
Value for Money
8.7
Considered slightly overpriced based on the food experience.
Food and Beverage
8.2
Mixed feelings about the food quality.
Overall Experience
9.7
General satisfaction with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:15

Property Description

Luxurious Accommodations

Hyatt Regency Xi'an offers 298 energizing guestrooms and suites designed to reflect the prosperity of the Tang Dynasty. Each room features oak floors, marble surfaces, a large walk-in closet, and a spacious work area with an ergonomic chair. Guests can also enjoy a complimentary minibar during their stay.

Top-Notch Facilities

The hotel boasts a well-equipped fitness center, a heated indoor pool with swimming lanes and day beds, and a dedicated juice bar. Guests can also relax in the hot spring bath, steam room, and sauna. With over 4,000 square meters of event space, the hotel is perfect for hosting various functions and events.

Culinary Delights

Indulge in a range of authentic culinary experiences at Hyatt Regency Xi'an. The Lounge offers dishes from the Silk Road, Market Café serves delicacies from East to West, and Hu Pan specializes in northern, local Xi'an, and Cantonese cuisine.

Book your stay at Hyatt Regency Xi'an and experience luxury, comfort, and exceptional service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for CNY 460 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 75 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.7
K
Kelvin • family_with_children • au
10
2026-01-03 • via Nuitee
W
Wenjian • couple • kr
7
对设施不满意
Pros:

非常宽敞，很有度假村的氛围

Cons:

桑拿太破旧了！！！水池的灯上都是锈，桑拿房平时是关着的，只有有人用的时候才打开，这就导致会热的很慢

2025-12-30 • via Nuitee
R
Rizal • solo_traveller • sg
9
2025-12-23 • via Nuitee
K
Kaitlin • couple • au
7
Pros:

Facilities

Cons:

The food was not so good especially with how expensive it was the toasted sandwich came out with soggy bread for example

2025-12-02 • via Nuitee
H
Hansjürg • couple • ch
8
Der Inhalt entspricht nicht ganz der Verpackung
Pros:

Gute Lage, sehr freundliches Personal

Cons:

Klimaanlage in den öffentlichen Räumen war dermassen kalt eingestellt, dass man ohne Jacke frieren musste, was auch dazu führte, dass das überteuerte Abendessen-Büffet, welches wir initial versuchten, nur lauwarme Nudeln mit ein bisschen Hühnchen anbot, wenn einen nicht nach (wahrscheinlich ebenfalls kalten) Meeresfrüchten war. Da Xi’an gut 1000 km vom Meer entfernt ist, schien uns diese Auswahl auch ein wenig speziell…

2025-10-28 • via Nuitee
A
Alraeesi82 • extended_group • ae
10
Pros:

الفندق يستاهل مليون نجمه... نظيف جدا جدا جدا والموظفين في قمة الاحترام..... ♥️

2025-10-20 • via Nuitee
J
Jiang • family_with_children • ca
10
Pros:

wonderful service.

2025-10-19 • via Nuitee
G
Goran • couple • hr
10
2025-10-10 • via Nuitee
F
Frankie
8
Pros:

central air conditioning in autum is a tad bit stuffy - needed a fan for better ventilation. breakfast did not live up to expectation.

2025-10-03 • via Nuitee
M
Michelle • couple • tw
8
安靜 舒適, 環境優美,豐富; 再於西安旅遊時, 仍舊選擇凱悅.
Pros:

早餐多元, 豐富; 住宿地點非常棒

2025-09-09 • via Nuitee
W
Wagner • couple • br
10
Excelente!!!
Pros:

Amplo e moderno
Vista linda para o parque

2025-07-18 • via Nuitee
B
Bradley
10
Pros:

Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.

2025-06-17 • via Nuitee
Q
Qiong • family
10
Pros:

High quality facility and good service.

2025-06-15 • via Nuitee
K
Khary
10
Pros:

Must stay hotel

2025-06-13 • via Nuitee
S
Salem • review category business travellers • sa
8
Very good
2025-05-20 • via Nuitee
F
Falah • young couple • ae
10
Exceptional
2025-05-20 • via Nuitee
F
Falah • young couple • ae
10
Exceptional
Pros:

Very nice and elegant ... staff very helpful and accomodating ... cozy vibes and a great location

2025-05-20 • via Nuitee
K
Karine • family with young children • fr
7
Good
Pros:

Hotel is nice, clean & looks quite modern but a bit outdated. But nevertheless it's a franchise, majority of stuff doesn't speak English at all, including a room service & in room dining.

2025-04-05 • via Nuitee
C
Claire • young couple • hk
10
Exceptional
2025-02-01 • via Nuitee
J
Jeetesh
10
Pros:

Amazing looking property.. and the staff are amazing.

2025-01-10 • via Nuitee