DoubleTree by Hilton Melaka

Hotels
•
Doubletree by Hilton
8.6 (2572 reviews)
Hattan City, Jalan Melaka Raya 23 , Melaka , my

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast experience
Friendly and accommodating staff
Cons:
Long breakfast queues
Some cleanliness issues noted

Categories

Cleanliness
8.28
General sentiment expressed regarding the cleanliness of rooms in most reviews; some concerns about cleanliness were noted.
Service
8.85
Service received high praise for friendliness and attentiveness across multiple reviews.
Location
8.59
Location was generally convenient for tourist attractions; minor concerns about distance from town were noted.
Room Quality
8.54
Rooms were described as comfortable, spacious, and well maintained in several reviews.
Amenities
8.47
Amenities were generally regarded positively, with some reviews noting the gym and facilities; some inconsistencies noted.
Value for Money
8.33
Overall value was viewed as positive, though one review expressed it was not worth the price due to service issues.
Food and Beverage
9.08
Breakfast and dining options were highlighted as excellent, especially the variety and quality of the food.
Overall Experience
8.65
Overall guests enjoyed their stays, with many indicating they would return and had memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Convenient Location and Nearby Attractions
DoubleTree by Hilton Melaka is strategically positioned next to Elements Mall, offering easy access to various shopping and dining options. Guests can explore nearby attractions like the Proclamation of Independence Memorial, Pulau Melaka, and Jonker Street Night Market.

Comfortable Rooms with City Views
The air-conditioned rooms at DoubleTree by Hilton Melaka provide stunning views of the city or the Malacca Strait. Equipped with modern amenities including a 48-inch LED TV and a spacious work desk, the rooms ensure a comfortable stay for guests.

Dining Options and Culinary Delights
Indulge in a culinary journey at DoubleTree by Hilton Melaka with Makan Kitchen’s diverse live cooking stations featuring Malay, Chinese, and Indian cuisine. For Italian food enthusiasts, Tosca Trattoria offers a delectable selection of dishes while Axis Lounge serves up light refreshments and premium coffee.

To experience a lavish stay surrounded by top-notch facilities and culinary delights, book DoubleTree by Hilton Melaka now.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night will be applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

The name on the credit card used for the booking must correspond to the guest staying at the property. A third-party payment will not be accepted.

The restaurant is closed from 08/09/2025 to 12/09/2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 2572 reviews
Cleanliness: 8.28
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.33
Food and Beverage: 9.08
Overall Experience: 8.65
Y
Yazdankhah • couple • my
8
ok
Pros:

comfortable

Cons:

there was bad smell in room

2026-03-06 • via Nuitee
S
Sharon • couple • my
8
2026-03-05 • via Nuitee
A
Alex • couple • my
10
Pros:

Attentiveness and friendly staffs, good room size nice quiet location away from the bustling city.

Cons:

The default pillows are too soft, but it’s remedied by a good choice of supplement pillows that can be ordered to the room. Kudos

2026-03-01 • via Nuitee
W
Wye Wye • extended_group • my
10
2026-02-28 • via Nuitee
K
Kim • extended_group • kr
10
말라카 숙소로 적극추천합미다
Pros:

직원들의 접대가 좋았고 피드백이 엄청 빨라서 편했습니다. 웰컴음료도 좋았고 룸 컨디션도 좋았습니다. 무료주차도 지원되어 주거하기에 모자람이없었습니다

Cons:

없어요

2026-02-28 • via Nuitee
N
nazrin262 • couple • bn
9
Probably the most comfortable bed in Melaka
Pros:

The bed was so comfortable and soft we look forward to coming back to sleep every day! The room was spacious, albeit a bit too cold despite increasing the temperature (so we found ourselves switching off the A/C every now and then). Parking was free as well, but you need to validate your card at the reception.

The breakfast spread was amazingly diverse and we went back for the roti canai so many times!

Cons:

While there was nothing wrong with the parking lot (which is shared with the Elements Mall), walking from there to the hotel lift did feel a bit dodgy.

There was also a minor stain on one of the pillows, but we simply requested for a new one.

2026-02-27 • via Nuitee
S
Sharifah Liyana • couple • my
10
2026-02-27 • via Nuitee
E
Evy Tan • family_with_children • my
9
Overall, we had a pleasant and comfortable stay
Pros:

• Room: Upgraded at a reasonable charge
• Bed: Size and mattress were perfect
• Breakfast: Excellent variety, especially the porridge
• Staff: Very friendly and helpful
• Facilities: EV charging points available and very convenient

Cons:

We stayed in rooms 2113 and 2114. The carpet along the common area from the lift to the rooms had an unpleasant odour.

2026-02-24 • via Nuitee
C
Chuak • extended_group • my
9
Great statv
Pros:

Very friendly staff. Breakfast spread was great. Room is clean. Pillow is comfortable

Cons:

N/A

2026-02-24 • via Nuitee
M
Marina • solo_traveller • sg
8
Lovely hotel tucked at the side of city but very near main areas . Staff friendly and helpful .
Pros:

Large room, friendly staff

Cons:

Attention to detail to get to next level , staff friendly and helpful but must be more knowledgeable .

2026-02-22 • via Nuitee
A
Adeline • couple • fr
9
Très bien
Pros:

Tout

Cons:

Petit B mol pour le spa. Faut l’allumer à l’avance.

2026-02-14 • via Nuitee
A
Amelia Ritahani • couple • my
10
Execellent
Pros:

The room

Cons:

Nothing

2026-02-14 • via Nuitee
A
Abdul Mazlan • couple • my
7
2026-02-13 • via Nuitee
M
Muhammad Uzair • couple • sg
9
Pros:

Parking was easy. Staff was nice

Cons:

Only partially seaview. But it's still ok. And the exterior requires painting n cleaning

2026-02-12 • via Nuitee
S
Schani • solo_traveller • my
8
2026-02-11 • via Nuitee
S
Siti Noraini • extended_group • my
9
Nevertheless, it was a comfortable and enjoyable stay
Pros:

Spacious room. Rain shower. Didn’t get the time to use the bathtub though

Cons:

The food used to be good but the other day, breakfast buffet wasn’t fresh

2026-02-11 • via Nuitee
J
Joannemms • couple • my
6
2026-02-10 • via Nuitee
C
Chandrakala • family_with_children • my
9
2026-01-30 • via Nuitee
K
Khee Hwee • extended_group • sg
3
Inflexible checkin. Not full occupancy but does not accommodate early checkin. Blackout at least 2 times in the middle o
Pros:

NA

Cons:

Nothing basically around the hotel

2026-01-30 • via Nuitee
A
Ashley • solo_traveller • my
7
2026-01-30 • via Nuitee