DoubleTree by Hilton Melaka

Hotels
•
Doubletree by Hilton
8.6 (2599 reviews)
Hattan City, Jalan Melaka Raya 23 , Melaka , my

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast experience
Friendly and accommodating staff
Cons:
Long breakfast queues
Some cleanliness issues noted

Categories

Cleanliness
8.28
General sentiment expressed regarding the cleanliness of rooms in most reviews; some concerns about cleanliness were noted.
Service
8.85
Service received high praise for friendliness and attentiveness across multiple reviews.
Location
8.59
Location was generally convenient for tourist attractions; minor concerns about distance from town were noted.
Room Quality
8.54
Rooms were described as comfortable, spacious, and well maintained in several reviews.
Amenities
8.47
Amenities were generally regarded positively, with some reviews noting the gym and facilities; some inconsistencies noted.
Value for Money
8.33
Overall value was viewed as positive, though one review expressed it was not worth the price due to service issues.
Food and Beverage
9.08
Breakfast and dining options were highlighted as excellent, especially the variety and quality of the food.
Overall Experience
8.65
Overall guests enjoyed their stays, with many indicating they would return and had memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Convenient Location and Nearby Attractions
DoubleTree by Hilton Melaka is strategically positioned next to Elements Mall, offering easy access to various shopping and dining options. Guests can explore nearby attractions like the Proclamation of Independence Memorial, Pulau Melaka, and Jonker Street Night Market.

Comfortable Rooms with City Views
The air-conditioned rooms at DoubleTree by Hilton Melaka provide stunning views of the city or the Malacca Strait. Equipped with modern amenities including a 48-inch LED TV and a spacious work desk, the rooms ensure a comfortable stay for guests.

Dining Options and Culinary Delights
Indulge in a culinary journey at DoubleTree by Hilton Melaka with Makan Kitchen’s diverse live cooking stations featuring Malay, Chinese, and Indian cuisine. For Italian food enthusiasts, Tosca Trattoria offers a delectable selection of dishes while Axis Lounge serves up light refreshments and premium coffee.

To experience a lavish stay surrounded by top-notch facilities and culinary delights, book DoubleTree by Hilton Melaka now.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night will be applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

The name on the credit card used for the booking must correspond to the guest staying at the property. A third-party payment will not be accepted.

The restaurant is closed from 08/09/2025 to 12/09/2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 2599 reviews
Cleanliness: 8.28
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.33
Food and Beverage: 9.08
Overall Experience: 8.65
H
Hee Foon • couple • my
8
I need a receipt for my stay and Booking Dotcom didn’t send me one.
Pros:

Good location and friendly staff

2026-03-28 • via Nuitee
R
ROHAYATI • couple • my
8
The stay fullfill my purpose of just relaxing, but it would be superb is all day food is available
Pros:

Facilities in the hotel itself is good n the food too

Cons:

No dinner available and its a bit troublesome to find eatery nearby

2026-03-28 • via Nuitee
S
Salmi • extended_group • my
10
2026-03-26 • via Nuitee
A
Ahmad Zaker • couple • my
10
I like it!!
Pros:

Everything

Cons:

Nothing

2026-03-26 • via Nuitee
N
Nor Sham • extended_group • my
10
Best Hari Raya vacation with my family in 2026
Pros:

The facilities

Cons:

All like

2026-03-24 • via Nuitee
A
AB • couple • my
10
2026-03-23 • via Nuitee
S
Shahrizal Nawawi • couple • my
8
Raya 2026 @Double Tree Hilton Malacca
Pros:

The bed is so comfortable.

Cons:

The toilet door has a squicky sound if you try to open and close slowly.

2026-03-23 • via Nuitee
A
Azmi • couple • my
10
2026-03-23 • via Nuitee
T
teo • couple • sg
3
Pros:

Clean and spacious with good view.

Cons:

The direction of the toilet door. Maybe should consider sliding door.

2026-03-21 • via Nuitee
S
Sam • family_with_children • my
7
2026-03-19 • via Nuitee
C
Chia Hau • extended_group • my
6
Overall, the stay was still quite satisfactory.
Pros:

Friendly staffs. Room is spacious and the bathroom is also quite large. Air cond is working well, hot water bath is available 👍🏻

Cons:

Floor tiles between the connecting room area can be a bit slippery and there was a slightly damp smell when entering the room.

2026-03-17 • via Nuitee
C
Chen • extended_group • sg
9
Overall, it was a decent experience, but I'll probably consider other hotels the next time I visit.
Pros:

The staff were quite enthusiastic. When I entered and exited, they took the initiative to remind me that the parking fee was waived.

Cons:

The Ala carte menu has limited food options, and the waiting time is way too long. We were seated and ordered our food around 2:20 pm, but it took nearly an hour for the food to arrive. It feels like the hotel is seriously understaffed.

2026-03-16 • via Nuitee
S
sriv • family_with_children • my
9
Pros:

Most excellant breakfast !

Cons:

Waiting for dinning room service almost a hour for 1 coffee

2026-03-15 • via Nuitee
K
Kazuhisa • extended_group • jp
7
1泊ならいいかな
Pros:

街の中心からは少し離れている。朝食はおいしかった。チェックインの時に温かいクッキーを貰える。

Cons:

設備が古い。窓を開けると目の前に大きなマンションが聳え立っていて、無ければ眺めが良いと思うが、海もほとんど見えなかった。チェックインの時に時間がかかった。

2026-03-14 • via Nuitee
B
Banu • couple • my
7
2026-03-11 • via Nuitee
T
Ting Huat • couple • my
3
Pros:

Location & high floor

Cons:

Room temperature fixed at 25°c
Drinking bottle cap show exp260220

2026-03-11 • via Nuitee
N
Noor Ezza Varhana • couple • sg
9
But nevertheless, a nice stay!
Pros:

The room and the toilet

Cons:

The breakfast egg smelled like it was spoiled 🥲

2026-03-08 • via Nuitee
J
Jeremy • family_with_children • sg
10
Very pleasant
Pros:

Room, breakfast, and facilities excellent

Cons:

Location

2026-03-08 • via Nuitee
Y
Yazdankhah • couple • my
8
ok
Pros:

comfortable

Cons:

there was bad smell in room

2026-03-06 • via Nuitee
S
Sharon • couple • my
8
2026-03-05 • via Nuitee