DoubleTree by Hilton Melaka

Hotels
Doubletree by Hilton
8.6 (2757 reviews)
Hattan City, Jalan Melaka Raya 23 , Melaka , my

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast experience
Friendly and accommodating staff
Cons:
Long breakfast queues
Some cleanliness issues noted

Categories

Cleanliness
8.28
General sentiment expressed regarding the cleanliness of rooms in most reviews; some concerns about cleanliness were noted.
Service
8.85
Service received high praise for friendliness and attentiveness across multiple reviews.
Location
8.59
Location was generally convenient for tourist attractions; minor concerns about distance from town were noted.
Room Quality
8.54
Rooms were described as comfortable, spacious, and well maintained in several reviews.
Amenities
8.47
Amenities were generally regarded positively, with some reviews noting the gym and facilities; some inconsistencies noted.
Value for Money
8.33
Overall value was viewed as positive, though one review expressed it was not worth the price due to service issues.
Food and Beverage
9.08
Breakfast and dining options were highlighted as excellent, especially the variety and quality of the food.
Overall Experience
8.65
Overall guests enjoyed their stays, with many indicating they would return and had memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Convenient Location and Nearby Attractions
DoubleTree by Hilton Melaka is strategically positioned next to Elements Mall, offering easy access to various shopping and dining options. Guests can explore nearby attractions like the Proclamation of Independence Memorial, Pulau Melaka, and Jonker Street Night Market.

Comfortable Rooms with City Views
The air-conditioned rooms at DoubleTree by Hilton Melaka provide stunning views of the city or the Malacca Strait. Equipped with modern amenities including a 48-inch LED TV and a spacious work desk, the rooms ensure a comfortable stay for guests.

Dining Options and Culinary Delights
Indulge in a culinary journey at DoubleTree by Hilton Melaka with Makan Kitchen’s diverse live cooking stations featuring Malay, Chinese, and Indian cuisine. For Italian food enthusiasts, Tosca Trattoria offers a delectable selection of dishes while Axis Lounge serves up light refreshments and premium coffee.

To experience a lavish stay surrounded by top-notch facilities and culinary delights, book DoubleTree by Hilton Melaka now.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night will be applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

The name on the credit card used for the booking must correspond to the guest staying at the property. A third-party payment will not be accepted.

The restaurant is closed from 08/09/2025 to 12/09/2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2757 reviews
Cleanliness: 8.28
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.33
Food and Beverage: 9.08
Overall Experience: 8.65
P
Passport65004284621 Couples
10
Great!
Pros:

Good location, good atmosphere, great view

2026-07-03 via Tripadvisor
W
Wong solo_traveller my
10
2026-07-03 via Nuitee
M
maszenanm2026 Couples
10
Restful stay at double tree Hilton Melaka
Pros:

Raziq teh tarik was superb, we had a good restful stay double tree hilton.

2026-07-02 via Tripadvisor
A
Aswadi Business Petaling Jaya, Petaling District, Selangor
10
Great Service, Comfortable Rooms, and Good Food
Pros:

Had a pleasant stay at DoubleTree by Hilton Melaka. The room was spacious, clean, and comfortable, while the staff were friendly and welcoming throughout the stay.

The breakfast buffet offered a good variety of local and international dishes, with fresh and tasty food. Overall, it was a relaxing stay with good service and enjoyable dining. A great choice for both business and leisure trips in Melaka.

Special "Tea Tarik" prepared by Raziq and truly make the stay memorable

2026-07-02 via Tripadvisor
K
ktW1497RV Family
10
Best hotel to stay
Pros:

I got an upgrade to a large suite with a bedroom, a dining and a sitting areas. The place was very clean and quiet.

I ordered some food through the in room service and the food was delivered within a very short time and the food was surprisingly good. The service was indeed excellent.

Bteakfast was indeed a wow! The kinds of food includes Japanese, Malaysian, Indian, Chinese and western food. The quality and variety of the food was indeed excellent. This breakfast deserved a A++.

2026-07-02 via Tripadvisor
A
ain family_with_children my
10
great staycation
Pros:

the room

Cons:

the parking

2026-07-01 via Nuitee
A
Abdullah family_with_children my
8
Pros:

room, breakfast, bed - all superb

2026-06-29 via Nuitee
S
Siti Zubaidah extended_group my
8
Highly recommended!
Pros:

We had a totally satisfying stay at DoubleTree Melaka! Everything was absolutely perfect from the warm hospitality to the excellent service.

Cons:

The only slight downside is the limited valet parking space

2026-06-29 via Nuitee
W
WilfredTravel Family Singapore
10
Choice hotel in Melaka
Pros:

Great location, one of the top few hotels in melaka for sure, near to the life of the town. Have EV chargers for those who need to drive EV there

2026-06-28 via Tripadvisor
S
Shai Choo extended_group my
8
2026-06-28 via Nuitee
Z
Zulianah Bte couple sg
10
A comfortable stay.
Pros:

Away from the hustle and bustle of Malacca city but still near to all the attractions.

Cons:

Nothing.

2026-06-28 via Nuitee
T
Trek21414313695 Family
10
Home away from home (with great food)
Pros:

Great location, EV charging, comfortable room + amazing morning breakfast.

2026-06-27 via Tripadvisor
N
Nur Hidayah family_with_children sg
8
Pros:

The room size

Cons:

Service is very slow

2026-06-27 via Nuitee
9
970sidneys Family
10
Must try Tea
Pros:

Radiq was amazing making tea for us..must try when you get to breakfast.

2026-06-26 via Tripadvisor
C
chowy852 Family
10
Warm hospitality
Pros:

The teh tarik by Raziq was superb! TY!

2026-06-26 via Tripadvisor
M
MENG KHEAN family_with_children my
8
Overall experience is good , breakfasts variety can be better
Pros:

Is clean and tidy

Cons:

Is the parking . Sometimes when peak is hard to find parking which no reserve parking for guest

2026-06-26 via Nuitee
M
Madhumita extended_group sg
9
2026-06-26 via Nuitee
H
haj extended_group my
8
I need payment resit from booking Done because hotel not provide..
Pros:

Ok

Cons:

Ok

2026-06-26 via Nuitee
5
565iqbalh Business
10
9/10
Pros:

Didn't expect Shutdown Electrical for service

2026-06-25 via Tripadvisor
N
Norsyahira couple my
10
2026-06-25 via Nuitee