DoubleTree by Hilton Melaka

Hotels
•
Doubletree by Hilton
8.6 (2670 reviews)
Hattan City, Jalan Melaka Raya 23 , Melaka , my

listing image 1
Show all photos
Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent breakfast experience
Friendly and accommodating staff
Cons:
Long breakfast queues
Some cleanliness issues noted

Categories

Cleanliness
8.28
General sentiment expressed regarding the cleanliness of rooms in most reviews; some concerns about cleanliness were noted.
Service
8.85
Service received high praise for friendliness and attentiveness across multiple reviews.
Location
8.59
Location was generally convenient for tourist attractions; minor concerns about distance from town were noted.
Room Quality
8.54
Rooms were described as comfortable, spacious, and well maintained in several reviews.
Amenities
8.47
Amenities were generally regarded positively, with some reviews noting the gym and facilities; some inconsistencies noted.
Value for Money
8.33
Overall value was viewed as positive, though one review expressed it was not worth the price due to service issues.
Food and Beverage
9.08
Breakfast and dining options were highlighted as excellent, especially the variety and quality of the food.
Overall Experience
8.65
Overall guests enjoyed their stays, with many indicating they would return and had memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Convenient Location and Nearby Attractions
DoubleTree by Hilton Melaka is strategically positioned next to Elements Mall, offering easy access to various shopping and dining options. Guests can explore nearby attractions like the Proclamation of Independence Memorial, Pulau Melaka, and Jonker Street Night Market.

Comfortable Rooms with City Views
The air-conditioned rooms at DoubleTree by Hilton Melaka provide stunning views of the city or the Malacca Strait. Equipped with modern amenities including a 48-inch LED TV and a spacious work desk, the rooms ensure a comfortable stay for guests.

Dining Options and Culinary Delights
Indulge in a culinary journey at DoubleTree by Hilton Melaka with Makan Kitchen’s diverse live cooking stations featuring Malay, Chinese, and Indian cuisine. For Italian food enthusiasts, Tosca Trattoria offers a delectable selection of dishes while Axis Lounge serves up light refreshments and premium coffee.

To experience a lavish stay surrounded by top-notch facilities and culinary delights, book DoubleTree by Hilton Melaka now.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night will be applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

The name on the credit card used for the booking must correspond to the guest staying at the property. A third-party payment will not be accepted.

The restaurant is closed from 08/09/2025 to 12/09/2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2670 reviews
Cleanliness: 8.28
Service: 8.85
Location: 8.59
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.33
Food and Beverage: 9.08
Overall Experience: 8.65
Y
Yin Ngan • solo_traveller • my
9
2026-05-22 • via Nuitee
A
Ahmad Faierizzan • couple • my
10
One day business trip attending seminar at the hotel
Pros:

Convinience

Cons:

None

2026-05-21 • via Nuitee
L
Lau • couple • my
9
2026-05-20 • via Nuitee
I
IDA ROYANIE • couple • my
9
Overall, I had a very pleasant stay and would rate it 9/10, with only a minor issue of a slightly musty smell in the
Pros:

Overall, it was a very pleasant experience and I truly enjoyed the comfort and service provided.

Cons:

The only minor issue was that the hallway had a slightly dusty/musty smell, which could be improved. Other than that, everything met my expectations very well.

2026-05-18 • via Nuitee
Z
Zeenat • family_with_children • sg
10
Pros:

Breakfast was a spread. Restaurant Manager Mr Fazzwan was friendly and resourceful. Gave us to guidance as to which places to visit around Malacca. Appreciate it much!

Cons:

nil.

2026-05-18 • via Nuitee
J
Jolini • family_with_children • my
10
Excellent top notch stay!
Pros:

Staff were welcoming. Breakfast spread was great variety. Kids pool was decent. A fantastic kids club which is better than most 5 stars I’ve been too. Room was large and comfortable. Their Italian restaurant served excellent food! Dinner at their restaurant was equally as good. The half board package was worth spending!

Cons:

None

2026-05-17 • via Nuitee
P
Peter • couple • sg
9
Quite far from the historic centre, but well-run with a very comfy and well-appointed room.
2026-05-17 • via Nuitee
A
Aishah • couple • my
10
All good
Pros:

All

Cons:

Nothing

2026-05-16 • via Nuitee
J
Jeffery • couple • my
8
2026-05-16 • via Nuitee
F
FRANCIS • solo_traveller • my
10
2026-05-15 • via Nuitee
G
Gordon • couple • gb
9
2026-05-14 • via Nuitee
A
Aleksei • couple • ru
7
2026-05-11 • via Nuitee
N
Norlela • couple • my
9
Had a wonderful stay with great service, delicious breakfast, and a perfect location.
Pros:

I truly enjoyed my stay at the hotel. The breakfast spread was excellent, with a wide variety of choices, and the hotel staff were very attentive and helpful. The location is also very convenient and close to everything. I will definitely stay here again in the future.

2026-05-11 • via Nuitee
N
Norlela • solo_traveller • my
9
Had a wonderful stay with great service, delicious breakfast, and a perfect location. Will definitely come back again!
Pros:

I truly enjoyed my stay at the hotel. The breakfast spread was excellent, with a wide variety of choices, and the hotel staff were very attentive and helpful. The location is also very convenient and close to everything. I will definitely stay here again in the future.

2026-05-11 • via Nuitee
I
Ida Suzanna • couple • my
1
2026-05-11 • via Nuitee
D
Dr Khairunnisaa • family_with_children • my
8
2026-05-09 • via Nuitee
B
Belén • extended_group • es
7
2026-05-06 • via Nuitee
P
Puvaneswary • solo_traveller • my
10
I had a comfortable stay.
Pros:

It was my first stay in this hotel. And I was very happy with the layout of the room, the comfy nature and its cleanliness. Overall I would definitely stay in Double Tree Again.

2026-05-06 • via Nuitee
S
Shalily • solo_traveller • my
9
2026-05-05 • via Nuitee
A
Azri • couple • my
10
2026-05-05 • via Nuitee