Palette Legian Beach

Hotels
Zest Hotel
8.1 (837 reviews)
Jalan Werkudara No. 525 , Legian , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rundown rooms

Categories

Cleanliness
7.06
There were multiple mentions of dirty rooms and poor cleanliness standards, including mould and stains.
Service
9.03
Many reviews praised staff for being friendly, helpful, and courteous.
Location
9.07
The location was frequently highlighted as excellent, being close to various attractions.
Room Quality
7.02
Rooms were described as rundown by some guests, with issues regarding furniture and cleanliness.
Amenities
8.05
While some amenities were appreciated, there were complaints about the quality of pool lounges and absence of certain items.
Value for Money
8.51
Multiple comments indicate a good value for the price, especially after discounts.
Food and Beverage
7.56
Food quality received mixed reviews, especially breakfast options, but there were positive mentions too.
Overall Experience
8.53
General sentiment was positive, with several guests expressing enjoyment but noting room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:48

Property Description

Luxurious Accommodation
Zest Legian by Swiss-Belhotel International offers air-conditioned rooms with flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for added comfort.

Fantastic Facilities
Guests can enjoy a refreshing swim in the large swimming pool or unwind at the on-site restaurant and bar. The 24-hour front desk is ready to assist with luggage storage, laundry services, and more.

Convenient Location
Located just 400 meters from Double Six Beach, with Legian Beach and the Legian Art Market also nearby, Zest Legian is the perfect choice for travelers looking to explore the vibrant surroundings.

Book now for an unforgettable stay at Zest Legian by Swiss-Belhotel International!

Important information:

Airport transfer is available for additional fee. Please contact the hotel directly to arrange it.

The swimming pool will be closed due to a wedding event on 18 February 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 837 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
Y
Yelyzaveta family_with_children ae
9
2026-02-11 via Nuitee
J
Jason couple au
9
Clean, comfortable and value for money
Pros:

Loved the location and value for money. It was clean.

Cons:

Only thing was the pool was closed for renovations for the 2 nights I stayed. The pool was great on previous trip.

2026-02-11 via Nuitee
K
KAY couple au
1
Terrible stay, never again
Pros:

Close to beach and other good venues, lift for easy access to rooms

Cons:

Cold breakfast, wrong breakfast given, charged for splash of milk in coffee, room had ants in bathroom, given different room to the one booked, no cleaning products, no soap, no slippers as stated, room faced the wrong direction, woken at 2am by someone swimming in the rooftop pool on multiple occasions....
Very different from our first stay here July 2025 while it was still the Zest. The manager was emailed and I've not had a response. Will never stay here again!

2026-01-31 via Nuitee
G
Greg solo_traveller au
5
Cons:

This place is looking old, and run down

2026-01-31 via Nuitee
R
Rizkiah couple de
8
Ich würde wiederkommen
Pros:

Die Lage.

Cons:

Viele merkwürdige Personen in der Umgebung.

2026-01-30 via Nuitee
M
Michaela family_with_children cz
10
2026-01-28 via Nuitee
S
Susan extended_group au
5
Ok for one night
Pros:

Location

Cons:

Broken umbrellas at pool. Staff limited English. Front desk did not know how to book us a taxi to airport

2026-01-24 via Nuitee
N
Nick couple au
8
Pros:

La ubicación y la atención

2026-01-23 via Nuitee
S
Susan extended_group id
10
2026-01-23 via Nuitee
V
Von Kalckstein couple au
10
Pros:

The price was absolutely amazing for this hotel — very budget-friendly for what you get. The location is excellent, close to everything, yet comfortable to stay. The pool area is great and very relaxing. Overall, it’s an outstanding value for money and a perfect balance between price and quality.

2026-01-23 via Nuitee
A
Annabelle solo_traveller au
7
Have been staying here since the hotel was built, in desperate need of renovations/repairs as nothing has been done
Pros:

Location
Comfortable bed & pillow
Clean sheets

Cons:

Pool needed a good clean, algae growing on steps making it slippery/dangerous to enter & exit
Asked the person at the rooftop bar for a towel, she was sitting on her phone had to get her attention. Waited 15 mins while she went downstairs to get a towel, not sure why they don’t have stock ready for guests to use
Nail are sticking out of the decking upstairs, needs to be redone
Uncomfortable pool chairs with no padding/cushion

2026-01-20 via Nuitee
C
Carmel solo_traveller au
9
2026-01-14 via Nuitee
R
Raquel solo_traveller es
4
Ruidoso
Pros:

La música exterior

Cons:

La música del exterior

2026-01-14 via Nuitee
L
Louni solo_traveller fr
1
Pros:

Rien. Chambre insalubre, de la moisissure plein la douche et de la poussière partout dans la chambre / des tâches sur les draps et les serviettes.

Cons:

Rien. Ils m'ont donné un papier signé de leur part en m'assurant que je serai remboursé mais je n'ai a ce jour reçu aucun remboursement de leur part. A FUIR !!!

2026-01-13 via Nuitee
T
Tanya family_with_children au
2
Pros:

The location was great 👍

Cons:

This place has new owners and whilst the new ownership its is only recent, they need to do some work. Whilst the staff were friendly, many had limited english and could not address any issues. Towels and sheets need to be replaced they were grey, as does the pool deck and chairs. The pool deck was dangerous with pieces of wood splintered and missing.. Our room (318) has a loud noise 24/7, which we found out later to be a water pump..

2026-01-11 via Nuitee
K
Kieran family_with_children au
3
2026-01-10 via Nuitee
T
Tony solo_traveller au
6
staff are good but sometimes difficult to communicate with as i dont speak indonesian.
Pros:

pool area is great and always clean and tidy.

Cons:

the menus are printed in to small a print are almost unreadable, even with glsasses i cant read it so went elsewhere for breakfast.

2026-01-09 via Nuitee
F
fsday couple au
7
Great Budget accomadation with excellent staff and Breakfast
Pros:

The Staff were very helpful, also the breakfast provided was amazing.

Cons:

The Towls are a bit old need replacing , the pool Chairs also need replacing

2026-01-09 via Nuitee
J
John solo_traveller au
8
I found it comfortable but a bit worn
Pros:

Close to everything

Cons:

Little bit old

2026-01-03 via Nuitee
Štefan solo_traveller sk
8
2026-01-01 via Nuitee