Palette Legian Beach

Hotels
Zest Hotel
8.1 (837 reviews)
Jalan Werkudara No. 525 , Legian , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rundown rooms

Categories

Cleanliness
7.06
There were multiple mentions of dirty rooms and poor cleanliness standards, including mould and stains.
Service
9.03
Many reviews praised staff for being friendly, helpful, and courteous.
Location
9.07
The location was frequently highlighted as excellent, being close to various attractions.
Room Quality
7.02
Rooms were described as rundown by some guests, with issues regarding furniture and cleanliness.
Amenities
8.05
While some amenities were appreciated, there were complaints about the quality of pool lounges and absence of certain items.
Value for Money
8.51
Multiple comments indicate a good value for the price, especially after discounts.
Food and Beverage
7.56
Food quality received mixed reviews, especially breakfast options, but there were positive mentions too.
Overall Experience
8.53
General sentiment was positive, with several guests expressing enjoyment but noting room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:48

Property Description

Luxurious Accommodation
Zest Legian by Swiss-Belhotel International offers air-conditioned rooms with flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for added comfort.

Fantastic Facilities
Guests can enjoy a refreshing swim in the large swimming pool or unwind at the on-site restaurant and bar. The 24-hour front desk is ready to assist with luggage storage, laundry services, and more.

Convenient Location
Located just 400 meters from Double Six Beach, with Legian Beach and the Legian Art Market also nearby, Zest Legian is the perfect choice for travelers looking to explore the vibrant surroundings.

Book now for an unforgettable stay at Zest Legian by Swiss-Belhotel International!

Important information:

Airport transfer is available for additional fee. Please contact the hotel directly to arrange it.

The swimming pool will be closed due to a wedding event on 18 February 2024.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 837 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
S
Shayla couple gb
8
2026-04-03 via Nuitee
W
William couple au
1
Horrible stay couldn’t recommend
Pros:

Location

Cons:

Lift wasn’t working, pool was closed with no notice. Aircon didn’t work

2026-04-02 via Nuitee
P
Pamela couple au
7
Not the same
Pros:

Breakfast was great good choices .

Cons:

We have been staying here ever since this place was built. were always given a kettle and two mugs on request so that we could make a cuppa in our room. we were told they didn’t have any kettles. We know the hotel had changed hands but sometimes it pays to take care of your regular guests we come at least twice a year to stay. Smoking and vaping behind the bar was very unacceptable to my husband and myself. Why have no smoking signs up then put ash trays on the tables . The kitchen staff and waiters were great

2026-04-02 via Nuitee
A
Alexandra family_with_children nl
8
2026-03-29 via Nuitee
J
Jacqueline solo_traveller au
7
Clean, friendly, no fuss budget property.
Pros:

Very easy to get around. Staff were lovely. Quiet after 11pm after show across the road finished.

Cons:

Bedding needs an upgrade & aircon had some problems a few days in. Smelt like cooking fumes coming into the room.

2026-03-22 via Nuitee
A
alexandra extended_group nl
8
2026-03-22 via Nuitee
T
Tony couple au
4
very average compared to previous owners when it was zest hotel
Pros:

couldnt get service at pool for drinks or food, ordered them over the phone, waited an hour but nothing, when going downstairs to ask about them, the staff had no idea.

Cons:

poor service

2026-03-22 via Nuitee
G
gary couple au
9
Great shortstay place as we fly from Australia and stay overnight to drive to Muncar next morning.
Pros:

The location is good,the staff are friendly and helpful

2026-03-20 via Nuitee
G
Gregory couple au
7
2026-03-18 via Nuitee
R
Russell solo_traveller us
7
Value made my trip workable.
Pros:

Pool

Cons:

Street noise Dirty beach

2026-03-17 via Nuitee
T
Tony couple au
7
Pros:

pool and location are what i desire however the air con could do with being a bit better.

Cons:

the air conditioning needs some attention

2026-03-16 via Nuitee
S
Stephen couple au
7
Great location and value for money
Pros:

Location, roof top pool and good value for money

Cons:

No coffee making items in the room.

2026-03-15 via Nuitee
S
Suzanne family_with_children au
8
Pros:

Comfy bed and clean! Stayed here many times as it is good value for money.

2026-03-14 via Nuitee
B
Bruno Javier couple au
10
Increible
Pros:

Queda a 30 min del aeropuerto y es un lujo. Pileta, ducha en la pileta. Desayuno. Cerca del arropuerto. Camas grandes.

Cons:

Nada. Fue perfecto

2026-03-12 via Nuitee
L
Laurence couple fr
8
2026-03-12 via Nuitee
T
Tony extended_group au
3
it was ok except the air conditiong didnt work
Cons:

air conditioning didnt work and when told staff they really had no idea how to deal with the situation

2026-03-11 via Nuitee
P
Philip couple id
8
2026-03-11 via Nuitee
A
Andrea couple ar
7
Pros:

Pileta
Habitación falta pintura en paredes y canilla baño rota

Cons:

Desayuno muy poco organizado

2026-03-07 via Nuitee
A
Annamalay couple id
5
Pros:

The breakfast at the restaurant was great

Cons:

The reviews on Booking.com and photos were misleading. We booked 2 nights here in a panic after our flight out was canceled. Unfortunately this hotel is in need of a lot of care and attention. Damp walls and peeling paint. Bad smells. There also doesn't seem to be many people working there. Stained sheets. Broken fixtures. We had to ask for another room because the air con started to leak on the floor and the shower was broken. The new owners should do better... It's not fair on staff or guests to keep the place in such poor condition.

2026-03-07 via Nuitee
C
clive couple au
8
Pros:

The friendliness of the staff, the room with balcony, the pool, the Biggy Jaen breakfast (I called it the Billy Jean, think it might catch on!).

2026-03-06 via Nuitee