Palette Legian Beach

Hotels
Zest Hotel
8.1 (905 reviews)
Jalan Werkudara No. 525 , Legian , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rundown rooms

Categories

Cleanliness
7.06
There were multiple mentions of dirty rooms and poor cleanliness standards, including mould and stains.
Service
9.03
Many reviews praised staff for being friendly, helpful, and courteous.
Location
9.07
The location was frequently highlighted as excellent, being close to various attractions.
Room Quality
7.02
Rooms were described as rundown by some guests, with issues regarding furniture and cleanliness.
Amenities
8.05
While some amenities were appreciated, there were complaints about the quality of pool lounges and absence of certain items.
Value for Money
8.51
Multiple comments indicate a good value for the price, especially after discounts.
Food and Beverage
7.56
Food quality received mixed reviews, especially breakfast options, but there were positive mentions too.
Overall Experience
8.53
General sentiment was positive, with several guests expressing enjoyment but noting room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:48

Property Description

Luxurious Accommodation
Zest Legian by Swiss-Belhotel International offers air-conditioned rooms with flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for added comfort.

Fantastic Facilities
Guests can enjoy a refreshing swim in the large swimming pool or unwind at the on-site restaurant and bar. The 24-hour front desk is ready to assist with luggage storage, laundry services, and more.

Convenient Location
Located just 400 meters from Double Six Beach, with Legian Beach and the Legian Art Market also nearby, Zest Legian is the perfect choice for travelers looking to explore the vibrant surroundings.

Book now for an unforgettable stay at Zest Legian by Swiss-Belhotel International!

Important information:

Airport transfer is available for additional fee. Please contact the hotel directly to arrange it.

The swimming pool will be closed due to a wedding event on 18 February 2024.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 905 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.53
K
Kevin couple au
1
Very disappointed , hotel needs major improvements . Will not recommend or stay there ever again. Will read reviews to f
Pros:

scales in the lobby to weigh your bag for carry on to travel home to Australia . That was it .

Cons:

Had balcony room air conditioning flat out was hardly working very uncomfortable room extremely hot all rooms air-conditioning are very old need replacing , down sized room just to get little bit coolness from aircond that worked , large bed mattress balcony room were 2 beds joined together and sunk into which made it even hotter, pillows were hard and very thick and dirty , pool area is very old and dirty went nearby hotel to use other pool facilities , staff not understood English using mainly kids to run the hotel. , security was sleeping most times don’t rely on him for anything , breakfast was a shambles plain basic rice with egg and coffee taste bad

2026-06-28 via Nuitee
C
Cheree family_with_children au
6
Comfortable bed and adequate stay for the single night we needed.
Pros:

Could check in late at night and breakfast included the next day.

Cons:

We checked in with our friends separately, we ended up getting 3 individual rooms we needed 2 and our friends needed 1. We were giving 2 rooms on different floors and told they couldn’t get two rooms together but our friends room was literally across the hall on one of the floors so why didn’t we get the 2 rooms on the same floor and our friends got the other floor.

Also was very noisy in the morning with hundreds of kids in the hallway.

2026-06-27 via Nuitee
J
Jason couple au
7
Use to be my go to place, standards have slipped
Pros:

I loved the location and the staff were great

Cons:

Pool shut down again for maintenance, seems to be a regular thing the 2 times I visited this year.
Also the quality of room clean has slipped a lot since the zest days. Towels seems hard and dirty, bedding old and stained .

2026-06-27 via Nuitee
P
Philip couple id
10
2026-06-25 via Nuitee
T
Tamura couple jp
8
Pros:

夜中に着く便のために1泊だけ利用。
料金が安いので割り切って予約したけれど、想像よりも部屋はきれいでよかった。
夜も騒音など聞こえずに静かに過ごせた。

2026-06-22 via Nuitee
P
Philip couple id
10
2026-06-22 via Nuitee
B
Breanna couple au
6
2026-06-21 via Nuitee
J
John solo_traveller au
8
Excellent budget hotel close to beach and restaurants
Pros:

Central to beach and restaurants.
Rooftop pool and rooms are comfortable and great value

Cons:

N/A

2026-06-20 via Nuitee
M
Michael Piceti solo_traveller br
6
Cons:

The room had a very strange smell, like a musty filter.

2026-06-17 via Nuitee
B
Bianca couple au
5
The location is great, but if you’re looking for a fresh, clean-feeling hotel, this isn’t the place.
Pros:

Location was great!

Cons:

The hotel could benefit from a thorough deep clean. The walls, doors, bathrooms and bed linen all appeared to need more attention to cleanliness.

2026-06-13 via Nuitee
P
Paula solo_traveller au
6
Palette
Pros:

Location rooftop pool

Cons:

It was a bit old and needs some upgrades

2026-06-11 via Nuitee
J
jilly4444 solo_traveller au
7
PALETTE HOTEL IN LEGIAN
Pros:

Big, comfy bed. Cable TV and hot shower. Rooftop swimming pool was very good. It is value for money and in a good position.

Cons:

Front desk looked a bit shabby. Flowers or statues would have been good or maybe a Bali painting. Breakfast needs more variety of tropical fruit and hot tea, not just coffee. Plates had chips in them and cutlery was hard to find. Couches need reupholstering. It is looking a bit unloved and needs a renovation. Towels could be newer without holes.

2026-06-11 via Nuitee
A
Angela couple au
1
Absolutely disgraceful
Pros:

Nothing, booked for 3 nights, left after the first night

Cons:

Did not get 2 Queen Balcony rooms as booked and paid for. White bed linen was grey, black grease on my pillow. Noise from water heater kept my sister awake all night

2026-06-10 via Nuitee
J
John couple au
8
Good experience
Pros:

Convenient and well priced

Cons:

N/a

2026-06-06 via Nuitee
M
McKinnon solo_traveller au
8
Needs work done to the hotel looking tired.
Pros:

Location was great and the staff very helpfull,the loverly girls at breakfast we very helpful

Cons:

As i had stayed here when it was zest,I feel it needs ro be freshened up with paint.
I really feel the steel rail up stairs near the pool REALLY need to be fixed before some one leans on them and falls off the roof and dies.
The decking around the pool needs to be addressed as well.

2026-06-05 via Nuitee
W
Wayne solo_traveller au
8
2026-06-02 via Nuitee
L
Lisa couple au
8
2026-06-01 via Nuitee
M
McKinnon solo_traveller au
10
Pros:

The location and the staff

Cons:

The pillows were too hard

2026-05-26 via Nuitee
L
Linda solo_traveller au
4
Pros:

Sheets and towels were a light brown dirty colour,mould and soap scum in bathroom disgusting and noise from the bar across the road was very loud

2026-05-24 via Nuitee
C
Cheryl solo_traveller au
7
Very comfortable and a great location
Pros:

Location

Cons:

Nothing

2026-05-21 via Nuitee