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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Shallow end
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Steam room
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Five-Star Accommodation
Located in Nairobi, The Concord Hotel & Suites offers a lavish experience with an indoor heated swimming pool, spa, and fitness centre. Each air-conditioned room features modern amenities like a flat-screen TV and a minibar for your comfort.
Culinary Delights and 24-Hour Room Service
Indulge in a variety of dining options on-site and take advantage of 24-hour room service for a truly convenient stay. Tea and coffee facilities in each room ensure you can relax with a hot beverage anytime.
Convenient Location and Business Services
Situated near Nairobi National Museum and Westgate Shopping Mall, the hotel also offers a business centre and free private parking. For added convenience, Kenyatta International Conference Centre is just a short distance away.
Book your luxurious stay at The Concord Hotel & Suites for an unforgettable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 4 years old to 12 years old stay for US$35 per person per night when using an available extra bed.
People 13 years old and over stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
It’s located in middle of town, which is really convenient.
We stayed there a couple of times before the property is looking tired. Now we are torn bedsheets in the bathroom needs to be refreshed as the hotel in general.
Нет такого
Клопы покусали всю ночь, пришлось ехать в поликлинику. Менеджер даже не предложил лекарства или помощь свою. Только агрессивно реагировал, обвиняя нас
Ничего
Клопы в отеле
Нет такого
Менеджер совсем не компетентный мужчина, не умеет разговаривать с людьми. Я ему сказали что ночью клопы покусали, вместо того чтобы решить проблему начал обвинять нас что мы это сами что-то не то съели и потом оставшиеся дни кошмаром
Ничего
Ужасный отель с клопами
Ничего
Клопы везде не заселяйтесь
Good staff and location clean
The breakfast is okay but they have to make it more intercontinental because my observation is for some region, I know the can do better and make it the best so far.
TV channels did not have the feels for other region and hence they are in African soil should understand to make it a level play ground for all
I’m love the place, and staff is very helpful. Have a good experience here due to my work trip. They also have Chinese restaurants which is easy for a late dinner. Love it from Cambodia.
My guest was relaxed and got upgraded to the executive room
Check in took long but in return they upgraded the room
We had a really great stay at Concord Suites and a big part of that was thanks to Marion. She kindly upgraded our room and went out of her way to help with all the smaller requests throughout our stay, which made a huge difference.
The room itself was spacious, comfortable and excellent value for money. Everything felt smooth and well looked after from start to finish.
Marion’s customer service was genuinely exceptional; warm, attentive and always willing to help. She made us feel really welcomed and taken care of. Would definitely stay here again.
The Concord Hotel is well located and extremely suitable for business travel. The suite was quiet, comfortable and well appointed.
Special mention must be made of the professional and efficient welcome and service of Rosaline at Reception. Her customer service was outstanding, and a credit to the Concord Hotel.
Location and the view
No Parking, I paid 50dhs extra for the parking.
Nice hotel
Nice place
The staff are very friendly and helpful
Nothing
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