Mikaella Hotel

Hotels
Independent
8.2 (94 reviews)
9 Canal Zona Centro, San Miguel de Allende, GTO, 37700 , San Miguel de Allende , MX

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Airport transportation - pickup (surcharge)
Upper floors accessible by stairs only
Accessible airport shuttle
No accessible airport shuttle

Review Highlights

Pros:
Great location
Friendly staff
Good price
Cons:
Noisy due to construction
Small room size
Confusion with check-in process

Categories

Cleanliness
7.09
Multiple comments about construction and maintenance issues affecting cleanliness.
Service
9.06
Staff were mentioned as helpful and friendly.
Location
9.1
The location was highlighted as perfect.
Room Quality
7.55
Rooms were described as small with construction affecting the experience.
Amenities
8.08
Some amenities were appreciated, but overall experience affected by noise.
Value for Money
8.54
Good price for the accommodation.
Food and Beverage
8.09
Coffee charge in the room noted, but not much else mentioned.
Overall Experience
8.06
Overall positive feedback, but significant issues with construction noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 15:04

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a hair salon during your stay at Mikaella Hotel. A 24-hour front desk and safe deposit box are also available.
Delicious Dining: Start your day with a delicious continental breakfast available daily for a fee from 9:00 AM to noon.
Central Location: Centrally located in San Miguel de Allende, our hotel is just a minute's drive from Church of San Miguel Arcángel and within proximity to various attractions and landmarks.

Book your stay at Mikaella Hotel now to experience comfort and convenience in the heart of San Miguel de Allende.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 94 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
C
Cristy partner
6
Pros:

Estaba en construcción, la habitación tenía muchos detalles. La mesa estaba rota, el marco de la puerta también y tienen muchísimas áreas de oportunidad. Lo único bueno es la ubicación

2025-10-07 via Nuitee
M
Mansoor family
6
Pros:

Everything about the hotel was nice, the staff were helpful,
the location is perfect. However we had a difficult time figuring out where to check-in. A clear instruction email should be sent out in English to clarify the location for check-in. The hotel is advertised as Mikaella, but the sign is different. We asked people but no one knew.

Do not book this hotel if you like to sleep in. It is impossible to sleep after 6:00 a..m. There is construction going with very loud banging and drilling. The workers come in early, they have to keep knocking to be let in. During the day it is very loud, so there is no way one can relax.

Remember that you'll be charged for the coffee that is in the room.

2025-08-19 via Nuitee
P
PATRICIA partner
10
Pros:

excelente

2025-08-12 via Nuitee
F
Fernando Daniel partner
8
Pros:

Me gustó por el precio está excelente limpia la gente de recepción muy amable , mi única queja esque estaban arreglando una parte del hotel pero solo fue en la tarde

2025-08-06 via Nuitee
J
JULIO GONZALEZ partner
8
Pros:

Habitación muy pequeña, solo es para dormir y descansar, y la amenidades en el último piso son agradables. Pero es muy difícil desposarse dentro de la habitación

2025-08-05 via Nuitee
C
Carlos friends
10
Pros:

Para lo que necesitamos estuvo perfecto, seguro regresaré.

2025-07-14 via Nuitee
M
Miguel friends
10
Pros:

Todo muy bien! Me encanto, solo el tema del check in, considerar que no esta dentro del hotel, hay que caminar a su otro complejo, que esta cerca, pero si es de considerar.

2025-07-14 via Nuitee
A
Abigail friends
10
Pros:

Gran lugar para hospedarte, muy céntrico y las habitaciones están muy bien.

2025-07-09 via Nuitee
I
Irma
2
Pros:

Es un pésimo alojamiento,no hay personal q te reciba en recepción,cuando les marcas te dicen q no hay reserva a tu nombre y te cuelgan,al insistir se presenta una mujer con muy mal genio y te dice q el Chequin es a las tres,lo se,le muestro el correo q me envió el hotel donde dice q puedo dejar mi equipaje y regresar y argumenta q no sabe por q sus compañeros me lo enviaron,despues de este altercado acepta recibir mi equipaje,estuve solo una noche,le pedí un taxi para el siguiente día y no lo reservo,el chico q fue a revisar la habitación para ser entregada me subió a cualquier taxi q paso.No se hospeden aquí es el peor hotel en el q he estado,hay otros muy buenos q cheque ese día,casa blanca muy céntrico y el carmina hotel a un costado de la catedral.

2025-07-07 via Nuitee
M
Mark
10
Pros:

I wish the window opened. There’s no exhaust fan in the bathroom so showers would steam the place up. The only option is to keep your hotel room door open for fresh air.

2025-07-06 via Nuitee
R
Rodrigo
2
El peor hotel/la peor experiencia.
Pros:

Terrible experiencia, de verdad ahórrense el problema, no tienen personal que atienda, ni en recepción, ni de limpieza, ni seguridad; vaya no hay nadie. Está muy ruidoso, muy peligroso (puerta abierta a su suerte), no hacen el aseo, no hay con quien comunicar nada, no contestan el teléfono tampoco si necesitas algo, tampoco los correos o los mensajes. Se metieron varias personas borrachas al lobby desde la calle e hicieron su fiesta, nadie que les diga nada o los saque y no nos dejaron dormir. Todo terrible, no entiendo como les dan la licencia de funcionamiento o el visto bueno de protección civil o porque hoteles.com se quema anunciándolos en su plataforma.

2025-07-04 via Nuitee
V
Veronica partner
10
Pros:

Great service , perfect location , quiet, clean and safe .

2025-06-28 via Nuitee
M
Maria de la luz
10
Pros:

La cama es muy cómoda, la habitación es confortable, está céntrica y el personal es agradable.

2025-06-27 via Nuitee
P
patricia
10
Pros:

Todo bien

2025-06-09 via Nuitee
P
patricia family_with_children
10
Pros:

Todo muy bien

2025-06-09 via Nuitee
R
Rick
8
Pros:

Great location, steps away from the main square. Service was outstanding and hotel staff were super friendly. Room was very comfortable and the air-conditioning was terrific. I would most definitely stay again.

2025-05-30 via Nuitee
M
Mariana family
10
Pros:

Me gusto todo menos que cobraran por una mancha de dulce que se quedó en una sábana, y aclaro que fue error de la persona a la
Cual le reserve la habitación y la hicieron de show! Pero todo lo demás excelente

2025-05-23 via Nuitee
E
elizabeth
4
Pros:

They couldn't find my reservation, noisy, and it felt un safe.

2025-05-02 via Nuitee
J
Jeff
8
Family wedding trip
Pros:

This hotel is very centrally located in the heart of all the ‘action’ of San Miguel. For that reason alone, I would recommend the stay here. If you are looking for a 5 star hotel at a budget price- this would not be your hotel. It is a budget hotel that is undergoing some much needed updating, but it was clean and everyone was very friendly. It is in a very busy part of town, so it was loud and the construction began fairly early so there was not much ‘sleeping in’ with the noise. All things considered, I would stay here again, hopefully after the updating is completed for another stay.

2025-04-28 via Nuitee
V
Verified traveler
6
Pros:

El estado general del hotel es regular. Los baños en las habitaciones son muy pequeños e incómodos, y el aislamiento acústico es deficiente, ya que se escucha todo tanto de otras habitaciones como del exterior.

2025-04-14 via Nuitee