Pearl & Pebbles Eastbourne

Hotels
6.6 (1569 reviews)
12 Lascelles Terrace , Eastbourne , gb

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Dirty
Poor service
Amenities not as advertised

Categories

Cleanliness
5.1
Multiple reviews indicate that the hotel was dirty, poorly maintained, and not cleaned at all.
Service
6.1
Reviews highlighted poor service with unresponsive staff and long wait times.
Location
9.1
Good location mentioned in several reviews, contributing positively.
Room Quality
6.1
Rooms described as dirty, poorly maintained, with discrepancies from online images.
Amenities
5.1
Limited amenities reported, including broken lift and lack of food facilities.
Value for Money
8.1
Some guests perceived it as cheap but unworthy due to many issues.
Food and Beverage
6.1
No food facilities noted in reviews.
Overall Experience
7.1
General dissatisfaction noted; guests express they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:11

Property Description

Prime Location near Beach
Located just 200 metres from Eastbourne Beach, Pearl & Pebbles Eastbourne offers a convenient and picturesque stay by the sea.

Comfortable Rooms with Modern Amenities
The hotel provides 3-star accommodation with rooms equipped with a flat-screen TV, free WiFi, and private bathrooms stocked with complimentary toiletries. Guests can relax in comfort with quality bed linen and towels provided.

Nearby Attractions and Easy Access
With popular attractions like Eastbourne Pier and Glyndebourne Opera House within reach, as well as easy access to Brighton Marina and London Gatwick Airport, Pearl & Pebbles Eastbourne ensures a memorable and hassle-free stay.

Book your stay at Pearl & Pebbles Eastbourne now for a delightful seaside getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 1569 reviews
Cleanliness: 5.1
Service: 6.1
Location: 9.1
Room Quality: 6.1
Amenities: 5.1
Value for Money: 8.1
Food and Beverage: 6.1
Overall Experience: 7.1
D
david couple gb
7
Room was clean and comfortable and good value for money
Pros:

Good location

Cons:

Could have been cleaner in general areas, entrance and windows and glass. Carpets need a good clean

2026-07-15 via Nuitee
D
David couple gb
6
Good value needs communal areas cleaning
Pros:

Location good

Cons:

Public areas need cleaning, glass and carpets and entrance steps

2026-07-15 via Nuitee
R
Roswyn couple gb
7
Close to town centre and also to seafront, for walking. Found parking nearby on Hardwick road.
Pros:

Good price, friendly staff, free parking after 6pm Saturday until 8am Monday.

Cons:

No wifi

2026-07-13 via Nuitee
L
Luke solo_traveller gb
10
simple easy process just want I needed
2026-07-13 via Nuitee
G
Graham solo_traveller gb
7
Pros:

Comfortable bed

Cons:

No hot water

2026-07-13 via Nuitee
F
frederic solo_traveller fr
1
je ne conseille pas
Pros:

l'emplacement

Cons:

le personnel pas très agréable, la chambre très sale, pas de climatisation. et des chambres très chaudes

2026-07-12 via Nuitee
A
Ashleigh couple gb
5
2026-07-12 via Nuitee
D
Dean solo_traveller gb
8
Pros:

The deluxe room that I was upgraded to. It was clean, comfortable and secure. The receptionist was very helpful and friendly just like last year. They had an ice cold fridge in reception that I could store drinks in, perfect for the heatwave.

Cons:

The hotel wi-fi was down the whole week I stayed here. The receptionist did report it to his manager but it wasn't fixed during my 5 nights stay. My original standard room had a badly stained carpet and smelt very stale. But the receptionist upgraded me to a lovely deluxe room free of charge.

2026-07-12 via Nuitee
D
Daniel solo_traveller gb
1
Never received my refund that was requested
2026-07-10 via Nuitee
R
Renate solo_traveller gb
7
2026-07-10 via Nuitee
N
Nick solo_traveller gb
3
2026-07-09 via Nuitee
Z
Zagarese solo_traveller gb
3
2026-07-09 via Nuitee
G
gemma couple gb
1
Do not book !!!!
Pros:

Not what is on the pictures Atall , very dirty stains in bed dirty and flys all in bathroom did not stay !!!!

Cons:

Not what is on the pictures Atall , very dirty stains in bed dirty and flys all in bathroom did not stay !!!!

2026-07-06 via Nuitee
L
Lesley solo_traveller gb
3
Didn't have high expectations as this was a 'bargain' hotel but it was not up to even basic standard
Pros:

No breakfast available in the hotel The only positive things in this ill-managed hotel were a quiet, cool, room and a comfy bed.

Cons:

No service at reception for much of the day, shoddy appearance of communal areas and no toilet paper in my room or in any of the 3 toilets on the ground floor. |Forced to go to another establishment to use their facilities!!!

2026-07-05 via Nuitee
K
Kayla couple gb
7
2026-07-05 via Nuitee
D
Debbie couple gb
5
2026-05-23 via Nuitee
N
Natalie solo_traveller gb
3
Insulted, offended, absolutely shocking.
Pros:

The room was better than expected after seeing the reception and the state of the other areas. It had obviously been refurbished.

Cons:

No food available after seeing it advertised as serving food, we were then told by reception we didn’t see that because it WAS being renovated but they ran out of money! The lift was out of order and was told to just use my legs to walk up the stairs, even though I am disabled! Was told we are not allowed to eat in our room so would need to eat the dirty reception area. This hotel is clearly being used as emergency accommodation by the council with drug users living here long term so the reception team may have a hard time, still no excuse to speak to paying customers unaware of this - like we have been forced to stay and should be grateful for a roof over our heads.

2026-05-17 via Nuitee
J
Jennifer family_with_children gb
3
Extremely disappointed and wouldnt stay again
Pros:

It was close to the seafront and restaurants

Cons:

we were told we had to swap rooms as first key card couldnt be read. No hot water. Milk was off and curdled. No wifi. Lift not working. No plug for bath. Filthy under the bed and bed sheets were dirty. Told to move to a 3rd room if we wanted to wash with 3 children.

2026-05-11 via Nuitee
S
Svetlana solo_traveller gb
7
Pros:

The kettle in my room was not working, thay come in the 5 days to bring more toilet pepper , they made the bad ones but never changed the tailes.

2025-11-18 via Nuitee
D
Dave couple gb
7
Pros:

Easy booking.

Cons:

Messy stairs outside, lift. Broken had to wait for towels.

2025-11-17 via Nuitee