Pearl & Pebbles Eastbourne

Hotels
6.6 (1551 reviews)
12 Lascelles Terrace , Eastbourne , gb

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Dirty
Poor service
Amenities not as advertised

Categories

Cleanliness
5.1
Multiple reviews indicate that the hotel was dirty, poorly maintained, and not cleaned at all.
Service
6.1
Reviews highlighted poor service with unresponsive staff and long wait times.
Location
9.1
Good location mentioned in several reviews, contributing positively.
Room Quality
6.1
Rooms described as dirty, poorly maintained, with discrepancies from online images.
Amenities
5.1
Limited amenities reported, including broken lift and lack of food facilities.
Value for Money
8.1
Some guests perceived it as cheap but unworthy due to many issues.
Food and Beverage
6.1
No food facilities noted in reviews.
Overall Experience
7.1
General dissatisfaction noted; guests express they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:11

Property Description

Prime Location near Beach
Located just 200 metres from Eastbourne Beach, Pearl & Pebbles Eastbourne offers a convenient and picturesque stay by the sea.

Comfortable Rooms with Modern Amenities
The hotel provides 3-star accommodation with rooms equipped with a flat-screen TV, free WiFi, and private bathrooms stocked with complimentary toiletries. Guests can relax in comfort with quality bed linen and towels provided.

Nearby Attractions and Easy Access
With popular attractions like Eastbourne Pier and Glyndebourne Opera House within reach, as well as easy access to Brighton Marina and London Gatwick Airport, Pearl & Pebbles Eastbourne ensures a memorable and hassle-free stay.

Book your stay at Pearl & Pebbles Eastbourne now for a delightful seaside getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 1551 reviews
Cleanliness: 5.1
Service: 6.1
Location: 9.1
Room Quality: 6.1
Amenities: 5.1
Value for Money: 8.1
Food and Beverage: 6.1
Overall Experience: 7.1
S
Svetlana solo_traveller gb
7
Pros:

The kettle in my room was not working, thay come in the 5 days to bring more toilet pepper , they made the bad ones but never changed the tailes.

2025-11-18 via Nuitee
D
Dave couple gb
7
Pros:

Easy booking.

Cons:

Messy stairs outside, lift. Broken had to wait for towels.

2025-11-17 via Nuitee
M
Marion Burrows solo_traveller gb
5
Pros:

Good location. Comfortable bed. Facilities.

Cons:

No food facilities. No customer lounge area. Lift faulty going down from floor 2.

2025-11-13 via Nuitee
D
Devon couple gb
1
Absolutely vile hotel.
Pros:

Leaving.

Cons:

The receptionist is constantly unmanned. When you phone them they answer the phone half asleep at 11am. He phones you at 5pm to tell you he won't let you check in if you're later than 10pm after you tell him you'll be there within the hour. They cloned my card and I've been dealing with action fraud and the bank since because they make you pay the security deposit with card instead of cash as it says on the website. No hot water in the room. No kettle but they provide you with dirty glasses and teabags, but have a price list for tea and coffee in the reception. Wouldn't keep my pet fleas in this hotel.

2025-11-12 via Nuitee
E
El Mehdi extended_group gb
3
Cons:

I get charge extra money

2025-11-12 via Nuitee
J
Joe solo_traveller gb
6
2025-11-09 via Nuitee
A
Alayna couple gb
8
2025-11-07 via Nuitee
couple gb
2
Very poor and disgusting not cleaned at all
Pros:

Bathroom

Cons:

Most of everything

2025-11-02 via Nuitee
G
Ginge couple gb
2
Website room pictures not accurate.
Pros:

Location was good

Cons:

Room look nothing like on website. Very disappointed with aspects as you can see in pictures, some area's poorly cleaned or damaged.

2025-10-29 via Nuitee
A
Anthony family_with_children gb
6
2025-10-27 via Nuitee
D
Dean extended_group gb
1
Avoid
Pros:

The bed was comfortable..

Cons:

This place is not fit for purpose! Dirty, run down, broken windows, more like a halfway house & nothing like a hotel!
The pictures online are absolutely not representative of what the place is actually like.
No wonder it was so cheap & thank goodness we had only booked 1 night!
1 member of our party saw her room & promptly left & went & checked in elsewhere!
Absolutely dreadful.

2025-10-27 via Nuitee
C
Cathy couple gb
1
Awful
Pros:

Nothing

Cons:

The lift didn’t work, the interior needs serious work - there are damaged and dirty walls, dirty carpets, I’ll fitting curtains (shower curtain used instead of proper curtain), our room hadn’t been cleaned….there were crisps on the floor, the bathroom was badly grouted, etc etc

2025-10-26 via Nuitee
M
Michael solo_traveller gb
5
Cheap
Pros:

It was cheap

Cons:

No bar, no breakfast facilities no social area

2025-10-26 via Nuitee
G
George couple gb
4
Cheap stay but wouldn’t want to return. Rather pay more to feel a bit safer
Pros:

Location

Cons:

Dirty, uncomfortable feeling with the demographic of people that were there (trying my best to not stereotype) a lot of drug users

2025-10-25 via Nuitee
B
Batkin couple gb
1
Dump
Pros:

Bed was confable

Cons:

The hole hotel was dirty , staff were rude and un friendly, the shower wasn't working and the water wasn't hot at all . We paid for a better room and the room was very tidy, very dirty . The hotel was nothing like the photos . Sains on the bedsheets.

2025-10-23 via Nuitee
couple gb
10
Pros:

Clean, friendly staff, deluxe room was great

2025-10-16 via Nuitee
K
Karen couple gb
2
Pros:

What an absolute disaster, we stated for our engagement party, on the Saturday night out key card would not work so had to book somewhere else, no staff on duty, called and called on reply, never ever staying there again

Cons:

There was nothing we liked . We were asked did we want deluxe room, I would had to see the basic room, no staff anywhere apart from checking in, I would like a full refund

2025-10-15 via Nuitee
G
Gemma couple gb
7
Relaxing
Pros:

Lovely rooms

Cons:

Lack of internet in my room

2025-10-13 via Nuitee
W
William solo_traveller gb
5
You get what you pay for…
Pros:

To be fair I booked this room because it was cheap.
In that way it matched my expectations.
Good shower.
It was a good location for the seafront, I suppose. But so is every hotel in Eastbourne!

Cons:

They took a deposit of £25/ night at checkin. That is the only time that has ever happened to me in Eastbourne, and is one reason not to go back. I heard other guests who were unhappy about this. They said it was because they had a lot of guests ‘from other countries’!
At first I thought a leg was missing from my wardrobe (so I reported it to ‘protect my deposit’, along with everything else). It turned out the floor was sunken in the middle!
No wjfi.
The reception stank of deodorant.
Loads of other things, but to be fair you get what you pay for.

2025-10-13 via Nuitee
J
Jith extended_group gb
10
Good stay and nice service and great location
Pros:

Location and stay

Cons:

Nothing

2025-10-10 via Nuitee