Outpost Inn

Hotels
9.1 (272 reviews)
790 North 4th Street , Highlands , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cozy
Friendly Staff
Great Location
Unique Decor
Cons:
Temperature Control Issues
Leaking Shower
Noise from Neighbors

Categories

Cleanliness
8.49
The rooms were reported as spotless, but concerns were raised about the shower leaking.
Service
9.96
Staff was noted to be very kind and attentive, contributing positively to the overall experience.
Location
9.5
The location is very close to the town center, providing peace and quiet.
Room Quality
8.45
Rooms are cozy and well-decorated, although some had issues like noise and temperature control.
Amenities
8.48
Amenities like record players and wine bars were appreciated, but there were some concerns regarding the heating.
Value for Money
8.44
Good value considering the location and unique amenities.
Food and Beverage
9.49
Great coffee bar and wine options were highlighted.
Overall Experience
9.96
Overall the experience exceeded expectations and was very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:06

Property Description

Luxurious Amenities
Outpost Inn in Highlands boasts a range of luxurious amenities for guests to enjoy, including a bar for relaxing evenings. The hotel also offers free WiFi and complimentary private parking, ensuring a stress-free stay for all visitors.

Comfortable Accommodation
Each guest room at Outpost Inn is thoughtfully designed with comfort in mind. From a coffee machine for that morning pick-me-up to a private bathroom with free toiletries, every detail is covered. Guests can unwind in front of the flat-screen TV, stay cool with air conditioning, and some rooms even feature a terrace for picturesque views.

Outdoor Adventures
For nature enthusiasts, Outpost Inn is the perfect choice. Situated in Highlands, guests can partake in various outdoor activities like hiking, immersing themselves in the beauty of the surroundings. The hotel's proximity to Asheville Regional Airport also makes it a convenient destination for travelers.

Ready to experience luxury and comfort at Outpost Inn? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 272 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.96
A
Ashley couple us
8
It was relaxing and budget friendly.
Pros:

I loved the location and on the last night staff helped Asher start a fire outside our room. I loved the location of our room, which faced the back of the property. We had privacy, a big porches that faced the fire pit and the gravel parking lot.

Cons:

Our shower leaked all over the bathroom floor and was a mess. The ceiling fan only had one speed and my son needed it on even tho it was 20 degrees outside. We thought we’d have a record player according to the description of the room and pics. The bed was okay, but could have been more comfortable. I needed a down pillow and they had none.

2026-04-16 via Nuitee
M
Maria couple us
10
2026-04-09 via Nuitee
M
Melody couple in
10
Excellent in every way.
Pros:

It was wonderful the staff was excellent. Will be staying there again.

2026-04-02 via Nuitee
W
Wyndon couple us
7
Needs improvement but delivers on some levels.
Pros:

The Inn is the definition of "shabby rustic chic". Rooms are comfortable and clean. Bed very comfortable and the fireplace a welcome touch on the chilly pre-season nights we were there. Lounge area was "funky hippie" with a"kumbaya" vibe for the most part. Young women who staffed the desk were lovely and accommodating. One even made our little fire in the outside chiminea fire tower near our room. They provided a mini "some mores" kit which was a nice touch. Adjacent and within walking distance from town.

Cons:

ONE person really ruined the vibe. We were sipping some left over wine (around 3:30-4PM)from our room that we brought from the night before's dinner. We had taken our books to this space for 2 days prior with our wine from our room prior to when they were allowed to serve at 5PM. The young staffers didn't object and actually provided us with glasses, but a new staffer (middle aged woman) on our last day of stay came over to us in the lounge/cafe and told us she needed to charge us a "corkage" charge if we continued to sip our own wine. We told her, we assumed not a problem, as we had done so before and were guests of the inn..she was unrelenting and said "buy wine and there is no corkage". Really? Is this a table at Jean Georges in NYC? Did she understand corkage, typically when the waiter uncorks your wine and serves? Ridiculous. We left our comfortable seats in the lounge and went back to our room. Upsetting and frankly she should be instructed on how to host...particularly in "off season" when a few folks were even there and their rates are overpriced at $350 plus per nite. Charming just goes so far. Frankly, the property needs some serious TLC and is showing wear. It gives meaning to the "shabby" in some instances to "Shabby Rustic Chic". The "cute" typewriters in the rooms have dried out ribbons and no paper and the record players screech out whatever they can from the warped, scratched old records provided. Why bother with these appointments if they are intended as props. Make them work...that has charm. The quilt on our couch was ripped and frayed. There were no hangers in the room (which were speedily provided by the young staffer), and the soap dispenser in the bathroom was clogged and nearly empty. Improvements are needed to make this a great experience with those prices or at any price.

2026-03-26 via Nuitee
C
christopher family_with_children us
10
2026-01-29 via Nuitee
S
Susan solo_traveller us
9
2026-01-24 via Nuitee
S
Sonya couple us
10
We came for my birthday. It was so perfect !
Pros:

I loved everything ! It was perfect ! Cozy and clean

2026-01-21 via Nuitee
J
Jeffrey couple us
10
2026-01-21 via Nuitee
E
Eileen couple us
9
Overall I loved the vibe of the whole place. The few things that weren't great, are easily fixable.
Pros:

The entire place was absolutely beautiful. The decor was cozy & upscale-cabin/woodland. The staff was very very kind & attentive. The parking was great. Entry was easy. I truly loved it so much despite the few mishaps in the second part of my review!! Personally I would recommend it again & stay there again, myself.

Cons:

The room was very cold upon arrival- the heater wasn't working as well as it should have been, but I had asked for a space heater which they provided & that solved the issue. The worst of it was that the shower leaked all over the bathroom floor. It was soaked. We used our dirty clothes to try to absorb it & stand on, but that wasn't enough. It was also a beautiful tile that was ice cold. Not pleasant to walk on when it's wet when you need to use the restroom in the middle of the night!
The bed was a dense mattress- I didn't mind it at all, but my partner hated it & said his back hurt when he awoke.
Beds & pillows are very personal & you'll never please everyone with them! But the shower should absolutely be fixed for many reasons.

2026-01-20 via Nuitee
A
Andrew solo_traveller us
10
Pros:

The Outpost is the perfect combination of comfort, luxury, and rustic charm. I enjoy staying there every time.

2026-01-19 via Nuitee
D
Deanna couple us
7
2026-01-19 via Nuitee
A
Allan Gregory solo_traveller us
9
2026-01-19 via Nuitee
M
Matt couple us
10
2026-01-19 via Nuitee
J
Johanna couple us
7
Details
Pros:

Themed so purposefully and cute! Mountain laurel blooming on every terrace of the property with cafe lights, cozy campfires, s’mores kit, deer head above the bed, beautiful bathroom tile, fabulous coffee and wine.

Cons:

We just need a few little things like a real trash can with a plastic liner and a more comfortable chair to sit in. And there was so much rustling our last night there has to have been a mouse. The side tables at the bed were adorable but they had sloped tops and our drink slipped off and my earrings kept falling on the floor. So well thought out decor-wise it’s the little things that made it for us but the little things that we didn’t like also.

2026-01-15 via Nuitee
J
Jackie couple us
9
2026-01-05 via Nuitee
T
Teresa couple us
10
2025-12-23 via Nuitee
V
Virginia extended_group us
10
Pros:

Loved the heated bathroom floor and the guest check in area.

2025-12-18 via Nuitee
L
Laura couple ro
10
A Cozy Mountain Retreat That Exceeded Our Expectations
Pros:

Our experience exceeded all expectations. The location is absolutely wonderful — very close to the town center, yet far enough to truly enjoy the peace and quiet of the mountains and the forest.

The room was spotless, smelled amazing, and felt extremely cozy and welcoming. The reception and lobby area were like something out of a storybook, with the warmth of a wood-burning stove. We especially loved enjoying a great cup of coffee in the morning or a glass of wine in the evening before bed — the perfect setting for a peaceful and restful night.

We will definitely return and highly recommend this place to anyone looking for comfort, atmosphere, and a truly relaxing stay.

Cons:

Nothing — everything was perfect.👌

2025-12-14 via Nuitee
P
Price couple us
8
We had a very nice stay
Pros:

The coffee bar

Cons:

I got ate up by something on my legs

2025-12-06 via Nuitee
C
Caroline couple us
10
Phenomenal!
Pros:

Rooms are like little cabins. Some have records and record players. The furniture and decor is so cool 😎, warm and very comfortable. We loved the little wine bar and coffee bar in front. The music was laid back (Al Green) and many people were just dropping by for a coffee or glass of wine by the fire.

Cons:

If you turn the inside door lock a certain way, your room will NOT lock from the outside and your room will be open. It’s a keypad entry. Bathroom barely had privacy .Didn’t like the location in room 107, but it was a nice room!!

2025-12-06 via Nuitee