Résidence Saint-Jacques Brazzaville

L'hôtel est bien situé près du centre ville
Le personnel est très sympathique et serviable
Il faut s'organiser à cause de coupures d'électricité et d'eau
Le wifi est tres bon

Invest more money to make it better

A great place to stay in Brazzaville

The best place to be.

I like the calm environment and the proximity to centre ville

The property was cleaned and the staff were very friendly. I rate them 5 stars.

The hotel is rather modest but run by supremely dedicated staff. There are frequent power cuts but this is the norm in parts of Africa and the hotel staff were always quick to start their generator to alleviate the nuisance. Their breakfast is hugely overpriced at 8500 CFA which is a lot even by Congo-Brazzaville's standards. The area is safe to walk around even after dark as is the rest of central Brazzaville and reaching the centre on foot takes about 10 minutes. All in all, a good experience.

I didn't like that the owner/manager was unfriendly. She's never once said hello to me, my friends, and family. She did not even bother to offer condolences to us, as I we were burying my mom. Her staff were the total opposite; they were friendly and professional the entire time of my stay.

There was always electricity and water, AC even when there was none in town - it was quiet - staff responded well to asks

We had to ask for toilet paper or had to buy our own sometimes - better towers will be great as well

NO ELECTRICITY , NO PHONE, NO INTERNET CONNECTION , NO WI-FI

Just like a youth hostel with a private bath but no hot water

価格は手頃、清潔で部屋は広く居心地はよい。ロビーでビールや水も飲めます。治安のいい立地です。一方、日本人が入れるのうなレストランは10分くらいは歩かないと出現しません。また、滞在時間を数時間延長するだけでも1泊分とるとのことで変わったホテルです。フロントは英語話せますが接客は横柄、威張ってます。

Was a quick 10 minute walk to town and Brazzaville is small and easily walked except for embassies. The room was big and clean, fridge included. I had a balcony that overlooked banana trees which was really nice.Far away not to hear the generator if it was on. I found the reception staff friendly and helpful - i had no issues with them. wifi was able to stream.
No hot water in the shower except for one day - after the technician came , then it was gone again . Good price for Brazzaville. Mostly African businessmen staying there but friendly

Personal freundlich und hilfreich. Morgens nur Kaffee, kein Frühstück

personnel de l hôtel très gentil et disponible, même tard le soir, maintenant route goudronnée avec de nombreux taxis qui passent donc très facile d aller en ville

Excellent séjour dans un cadre agréable. Rapport cout et qualité adéquat. Personnel disponible et professionnel. Satisfaction quasi totale

Overall: Our experience was quite bad, mostly on account of the manager's insistence that we pay double the rate that had been promised, in spite of it being clearly spelled out on the booking confirmation. On account of this, we cut our stay short and found alternate lodging. Had the terms of our reservation been respected, I would have given a rating of 2 or 3 out of 5, but as it is I cannot recommend this place.

Location: Fairly good, and even though the hotel is not on a main street, taxis can be called or found circulating a block away; it's also an easy (10-minute) walk to restaurants and bars in town; not every taxi driver knows the place, but there is a sign on the main road (Avenue de l'Amitie, a left turn about 50 yards north of the intersection with Rue du Colonel Brisset and Rue Behangle) that points the way.

Room: The bed was firm but comfortable, and there was a good amount of space as well as a nice view of some neighbor's bananas off our balcony; there was no chair for the desk and no furniture for sitting on the balcony; the bathroom had a western-style toilet with a broken seat, and the shower head was precariously attached to the wall; there was no hot water and water pressure was consistently poor; the room had air conditioning, the only downside being a rather bright light on the unit when turned on; with the curtains drawn the room blocked a decent amount of sunlight but surely not blackout; room was nicely quiet during the night.

Hotel: There was a bar with what looked like a basic collection of liquor on the shelf, but we didn't have occasion to drink there; the hotel had no bottled water on hand; a breakfast was available but we did not partake as we didn't arrange it in advance; there was a pleasant outdoor seating area outdoors; despite information provided online, the hotel did not accept credit cards.

Staff: The service rating I provided in this review solely reflects the management (see above); aside from that, check-in was relatively efficient; upon checking out, the guy at the front desk recognized that the manager's stance was unprofessional but was bound to try to enforce that stance so I don't fault him.

Value: Overpriced for what you get; there are cheaper, better options in Brazza; 80 Euros, or 52,400 Francs, per night was certainly more than the room was worth.

This hotel turned out to be in a lovely location, just a 10 or so minute walk from the city's center. We booked our rooms, three 'standard' rooms, for 35,000 CFA per night, paying a deposit of one night's stay through Paypal on their website.
The rooms were basic but clean. Hot running water but little water pressure, clean rooms, but no room cleaning service (so our tile floors got sandy), tiny ants in the bathroom but no mosquitos, good location but a long potholed dirt road to walk down to get there, easy online booking but a considerable kerfuffle as we were checking out over what the room prices were. Their website said they took credit cards, but the card machine was (conveniently?) broken. We had fortunately brought enough cash. The wifi was free, and the hotel called taxis for us to the front door. There were mini-fridges in the rooms, and televisions. We had three rooms for the six of us, and between the three rooms we had one working fridge and one working TV.