O'Gallery Premier Hotel & Spa

Hotels
10 (446 reviews)
122 Hang Bong , Hanoi , vn

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
No gym available

Categories

Cleanliness
10
Guests frequently mentioned the hotel being extremely clean.
Service
10
Staff were noted to go above and beyond in their hospitality and care for guests.
Location
10
The hotel is beautifully located in the heart of Hanoi Old Town, making it easy to explore.
Room Quality
10
Rooms were described as spacious and beautifully appointed.
Amenities
10
No gym available, but overall pleasant amenities were mentioned.
Value for Money
10
A great overall value based on guests' feedback and experiences.
Food and Beverage
10
Dining experiences were reported as top notch with personalized attention.
Overall Experience
10
Guests expressed a strong desire to return, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:07

Property Description

Luxurious Accommodation & Spa Center

Located in Hanoi's Old Quarter, O'Gallery Premier Hotel & Spa offers elegant rooms with modern amenities. Each room features a flat-screen TV, safety deposit box, minibar, and more. Some rooms even have a terrace or balcony for a stunning view. After a day of exploring, pamper yourself with a relaxing massage or unwind in the sauna at the on-site spa.

Exceptional Guest Services

The hotel offers a range of services to ensure a comfortable stay. The bilingual staff can assist with currency exchange, tour bookings, and luggage storage. Enjoy a welcome drink upon arrival and stay connected with complimentary WiFi throughout the property.

Convenient Location & Comfort

Situated in the Hoan Kiem district, guests can easily explore nearby attractions and markets. With en suite bathrooms featuring luxurious amenities like towels, slippers, and a hairdryer, O'Gallery Premier Hotel & Spa is the perfect choice for your stay in Hanoi.

Book now for an unforgettable experience at O'Gallery Premier Hotel & Spa.

Important information:

Please note that guests staying in all rooms except Deluxe Double or Twin Room - Spa Included and Deluxe Double or Twin Room - 01 Lunch or 01 Dinner Included enjoy the following benefits:

- Welcome drink upon arrival at the lobby
- 10% discount on food and beverages at Thang Long Deli Restaurant
- 10% discount on all services at O’Spa (This promotion do not apply to the room with spa package included)
- Free early check-in from 12.00 hrs onwards and late check-out until 14.00 hrs (This is subject to availability and guests are required to inform the property in advance)

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 1,800,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 700,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 446 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
De La Rosa couple us
10
The staff. The staff. Excellence in customer experience
Pros:

The star of the show is the staff. Each and everyone were friendly, accommodating and goes out of their way to help.

The properties location is excellent. It’s in the old corner and very close to all the major attractions that the old quarter can offer. The property is located in a less busy street. The bed is wonderfully comfortable and the hotel has all the amenities.

Cons:

Not the fault of the property but be prepared for sporadic construction. That’s just Hanoi.

2026-03-12 via Nuitee
G
Gabi Kubik couple br
9
Pros:

quarto super espaçoso, e localização ótima. Os funcionários foram super simpáticos e solícitos.

2026-03-11 via Nuitee
D
Dheeraj solo_traveller de
6
2026-03-05 via Nuitee
S
Seda couple de
10
2026-03-01 via Nuitee
E
Emma couple au
8
2026-02-27 via Nuitee
M
Marta solo_traveller bg
10
Wonderful, definitely recommend and will visit again if in Hanoi.
Pros:

I loved everything about my stay at O’Gallery hotel in Hanoi. Rosie got in touch with me before I arrived, arranged an early check-in with massage and breakfast and when I arrived she and the staff made me feel so welcome. Rosie gave me tips where to go as it was during Tet - all very well thought of.

Cons:

Cozy and very central hotel in Old Quarter but despite the hustle and bustle of the area the room was quiet, clean and spacious and I managed to relax.

2026-02-24 via Nuitee
I
Indaka extended_group lk
10
It was a very pleasant happy experience
Pros:

Breakfast was very good
Location was excellent

2026-02-09 via Nuitee
M
marina solo_traveller gb
8
All was fine.
Pros:

I hear you are going to make a roof terrace. Breakfast on the roof would be wonderful

2026-01-29 via Nuitee
T
Teressa family_with_children us
10
Pros:

Extremely clean and comfortable, and the staff went above and beyond! I couldn’t recommend it more.

2026-01-20 via Nuitee
H
Harvey couple gb
10
Wonderful stay at O Gallery Premier Hotel
Pros:

Location, very comfortable large beds and the staff were amazing

2026-01-20 via Nuitee
J
Jothika family_with_children in
10
Excellent and very comfortable
Pros:

O'Gallery Premier, one of the best hotels I've stayed in. It's in the Old Quarter. So everything is close by. Rooms are very good and clean. The staff are extra attentive, very kind, always ready to help with anything. A special shout out to Anna in the Dining area, Mai in the reception, Leena, Louisa all soooooo pretty, so helpful, so cheerful. I wish the entire team the very best.

2026-01-17 via Nuitee
J
Jothika family_with_children in
10
Excellent and very comfortable
Pros:

O'Gallery Premier, one of the best hotels I've stayed in. It's in the Old Quarter. So everything is close by. Rooms are very good and clean. The staff are extra attentive, very kind, always ready to help with anything. A special shout out to Anna in the Dining area, Mai in the reception, Leena, Louisa all soooooo pretty, so helpful, so cheerful. I wish the entire team the very best.

2026-01-17 via Nuitee
S
shimona family_with_children il
8
Pros:

הצוות כולו ובעיקר אחראית חדר אוכל, שהביאה לנו כל יום במיוחד יוגורט ללא סוכר. המקלחת מצוינת גדולה ונעימה.

Cons:

החדר ללא חלונות שניתן לפתוח . מיקום בעיר העתיקה ברח' צפוף וקצת רחוק מהאגם ומהמרכז

2026-01-15 via Nuitee
E
Edmund couple nl
9
Mooie ruime comfortabele kamer met goede locatie in old town en uitstekende service.
Pros:

Service en locatie

2026-01-14 via Nuitee
J
Juan couple es
10
Espectacular
Pros:

El personal , en especial Rosie Li

Cons:

Todo muy bien

2026-01-06 via Nuitee
J
Johan family_with_children se
9
Pros:

Very nice hotel. I have fond memories living here for 2 nights. Staff are so happy and kind.

2026-01-04 via Nuitee
R
Ramón family_with_children es
7
Pros:

El tamaño de la habitación y el desayuno.

Cons:

No es guest friendly.

2026-01-03 via Nuitee
A
A Mile couple hu
10
It was a wonderful place to stay!!!
Pros:

We loved this hotel! The staff are wonderful, helpful, polite, attentive everything you could want. I would love to visit it again. The roome was great, the bed very comfortable, just perfect! Really! It was a terrific choice. We stayed in total 5 nights here and highly recommend this hotel!!!

2026-01-02 via Nuitee
J
Jeet family_with_children in
10
Beautiful hotel that’s very conveniently located.
Pros:

Anna, Tom, Nina and Daisy/Rosie and the rest of the hotel staff were amazing hosts. They helped us with everything we could have needed, including restaurant and cafe recommendations. The hotel is very conveniently located and all tour operators pick you up right outside the hotel. The hotel will also book tours for you at very reasonable rates. We would definitely recommend this hotel.

2026-01-02 via Nuitee
3
369greena Family
10
Stay here if you want excellent service and a good location.
Pros:

Service is top notch! Excellent staff who are very knowledgeable and helpful. The front desk staff are ready to provide directions, recommendations and help with whatever you need. We were greeted with hot tea and candied ginger upon arrival. A welcome snack after long flight.

Anne who manages the breakfast service remembers your preferences and is very attentive. Breakfast was quite good with vietnamese and western dishes. Something to eat for everyone. We especially enjoyed the pho and bun coun dishes. The vietnamese coffee is a special treat is prepared very well here. Do not miss out on it!

Room with a small balcony was very comfortable and relaxing. Room service is very good as well. Ordered the Cha ca Hanoi fish dish and it was delicious. Better than other restaurants that we went to in the city. They have an excellent chef.

If you are staying in Hanoi old quarter, I would highly recommend staying here for location, a high level of service, and comfort.

2025-12-31 via Tripadvisor