YU! Smarthotels

Hotels
8.4 (870 reviews)
Vicente Rocafuerte # 250 y Manuel de J. Calle , Guayaquil , ec

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
8.36
Several reviews noted cleanliness issues, including unwashed sheets and unsanitary bathrooms.
Service
9.83
General sentiment around service was positive with mentions of good staff attentiveness.
Location
8.87
Location was praised for being near attractions, though some concerns about safety were raised.
Room Quality
7.32
Room quality was criticized for size and condition of linens; described as cramped and lacking amenities.
Amenities
7.85
Lack of amenities like TV and breakfast options received negative feedback.
Value for Money
8.31
Value was described negatively due to room size and service perceived as lacking for the price.
Food and Beverage
7.36
Food options were considered poor, with breakfast described as inadequate and lacking variety.
Overall Experience
9.33
Despite issues, many guests enjoyed their stay overall and highlighted good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Central Location
Located in the heart of Guayaquil, just 200 meters from Malecon 2000, YU! Smarthotels offers a convenient base to explore the city.

Modern Amenities
Enjoy the comfort of a TV in every room and stay connected with free WiFi available throughout the property. The private bathrooms add an extra touch of convenience to your stay.

24-Hour Service
Rest assured with our 24-hour front desk ready to assist you anytime during your stay. Whether you need local recommendations or any other assistance, our dedicated staff is here to help.

Book your stay at YU! Smarthotels now for a memorable experience in Guayaquil!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 870 reviews
Cleanliness: 8.36
Service: 9.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 9.33
S
Sergio Enrique solo_traveller es
10
2026-04-23 via Nuitee
L
luis family_with_children ec
7
Pros:

Minimalista

Cons:

El aseo, sucio los frascos de jabon y shampoo, los blancos un poco sucios, la cortina de baño gastada

2026-04-22 via Nuitee
J
John Peter solo_traveller ec
7
2026-04-22 via Nuitee
F
Figueroa Gonzalez solo_traveller ec
9
Me encanta
Pros:

Su personal muy amables

Cons:

Por el momento nada

2026-04-22 via Nuitee
M
Mora solo_traveller ec
10
Pros:

Muy cómodo, todo muy bien.

2026-04-20 via Nuitee
F
Fernando solo_traveller ec
6
Renovación de aire acondicionado
Pros:

La ubicación y la cama

Cons:

El aire acondicionado no enfriaba bien.. Al parecer ya le toca renovar

2026-04-17 via Nuitee
J
Julio.MW couple de
7
A super-compact room in a very convenient location
Pros:

The room was, as the photos had shown, very compact—basically just the bed and nothing else—but it was quite clean and comfortable.

Cons:

I didn't quite understand the photos, but I thought each room had a terrace like the one in the picture; but it turned out there was only that one terrace for all the rooms.

Although the garage is right next to the hotel, there is no link between the two, so you have to wait for someone to open the separate entry for you and go over the street sidewalk with your luggage.

I think it was an isolated incident, but on the day I left, I found scratches and dents on the rental car I had left in the car park that I hadn’t seen before. I asked to see the security camera footage and it was clear that another guest had manoeuvred badly, causing the damage. Up to that point, I had no complaints about the hotel – in fact, everything was fine, and they even have cameras. However, I was bothered by the fact that the young man who had been assisting me at the front desk that check-out morning — the same one who had shown me the video — appeared in the video himself. He witnessed the guest's poor manoeuvre but didn't mention it to me on the night when it was made! It was as if he had hoped I wouldn't notice and that it would go unnoticed.

2026-04-16 via Nuitee
F
Franco Bertocchi couple it
9
Buena ubicacion y relacion precio calidad
Pros:

La Ubicacion a una cuadra del Malecon
El precio de la habitacion
El personal presto a ayudar

Cons:

No olvidarse de llenar los contenedores de javon y shampoo

2026-04-13 via Nuitee
A
Alvarez Garcia family_with_children ec
10
2026-04-12 via Nuitee
E
Elizabeth Alejandro family_with_children ec
1
Cons:

Mi billetera se quedó y antes de devolvermela, me hicieron consumos de mi tarjeta de crédito. Nadie se hizo responsable.

2026-04-08 via Nuitee
A
Andres couple ec
7
Pros:

Buena relacion costo benefico, buena ubicacion cerca al malecon.

Cons:

Algunas habitaciones ya necesitan mantenimiento de pintura, AC no operan correctamente, mejorar limpieza en genral

2026-04-07 via Nuitee
C
Chandy family_with_children ph
10
Muy buena experiencia en este alojamiento
Pros:

No me fui a Ecuador pero mi novio es ecuatoriano y hice una reserva para él y mi futura suegra ecuatoriana. La ubicación fue una ventaja por qué elegimos este alojamiento: porque estaba cerca del hospital, 10 minutos de caminata. El aire acondicionado funcionaba muy bien y por eso dormían muy bien. La verdad fue una buena experiencia estar allá según ellos. Personal muy amable y atención al cliente excelente. Muchas gracias Yu!

Cons:

Nada en particular.

2026-04-07 via Nuitee
G
Gloria Otalvaro family_with_children co
2
2026-04-06 via Nuitee
D
Diana couple ec
6
2026-04-04 via Nuitee
D
DAYANA solo_traveller ec
10
EXCELENTE
Pros:

Me encanto la atención del personal!

Cons:

Todo me agrado

2026-04-01 via Nuitee
G
Galo Ismael family_with_children ec
8
Cons:

No tienen puerta de acceso entre el parqueadero y el hotel, es incómodo y una dona complicada para llegar de noche y bajar maletas con lo peligroso que es

2026-03-31 via Nuitee
A
Angela couple co
8
2026-03-29 via Nuitee
M
Marlon Bonoso solo_traveller ec
10
2026-03-28 via Nuitee
C
Contreras couple ec
9
2026-03-26 via Nuitee
N
Nixon couple us
10
Volvería
Pros:

Buena ubicación para un buen descanso !!

2026-03-23 via Nuitee