Hotel La Zubia

Hotels
Independent
8.6 (19 reviews)
Calle Murcia, 23, La Zubia, Granada, 18140 , La Zubia , ES

Pets allowed

Facilities

Nature reserve
Health or beauty spa nearby
Express check-out
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Cons:
Rude staff
Unsafe key management
Lack of professionalism
Repeat safety issues

Categories

Cleanliness
4
Guests had multiple concerns regarding the safety and cleanliness of the establishment.
Service
2
Staff behavior was reported as rude and unprofessional, with significant issues in handling guest concerns.
Location
5
No specific comments mentioned about the location.
Room Quality
4
Key management issues raised discomfort among guests, affecting the overall room quality perception.
Amenities
4
Concerns about security and access control impacted the perception of amenities provided.
Value for Money
3
Guests felt that the safety and service issues did not justify the price paid for the stay.
Food and Beverage
5
No specific comments mentioned about the food and beverage services.
Overall Experience
3.3
Negative interactions with staff and safety concerns significantly impacted guests' overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 04:16

Property Description

Spectacular Views and Outstanding Amenities

Take in the views from a terrace and a garden, and enjoy complimentary wireless internet access. The hotel offers concierge services, babysitting, and ski storage, with a complimentary ski shuttle for easy slope access.

Delicious Dining and Relaxing Accommodations

Savor a meal at the restaurant or enjoy room service, with a bar/lounge for your favorite drinks. Stay in one of the 12 guestrooms with Smart TVs, pillowtop beds, and private patios. Luxurious amenities include down comforters, Egyptian cotton sheets, and modern bathrooms.

Convenient Location and Superior Services

The hotel features a business center, express check-in, and check-out, with a roundtrip airport shuttle available. Located near popular attractions and the airport, Hotel La Zubia offers a perfect blend of comfort and convenience.

Book now and experience a memorable stay at Hotel La Zubia!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 33

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.6
Based on 19 reviews
Cleanliness: 4
Service: 2
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3.3
E
Emily
2
Rude staff/unsafe establishments never again !
Pros:

When I arrived I was stood outside for 20 minutes until I was finally contacted with instructions to get in the hotel! I got in and was told to get my own keys from a key box that was open to all with many sets in there! Our keys were not there so I then got told to check a draw in the desk that had many more sets of keys again open for all to access! This was very unsafe an uneasy as anyone could access any room realistically!
The manager/owner who has been what’s app messaging was extremely rude and abrupt on the phone and didn’t seem to care when I told them of this !
The same thing happened with keys a year and a half ago with a previous stay I will never return!

2025-05-09 via Nuitee
E
eli
8
מלון בלה זוביה
Pros:

.מבנה מסוגנן. נקי מאוד. קרוב לאזור טיולים בסיירה נבאדה

2024-11-19 via Nuitee
J
Jose partner
2
Pros:

We arrived at the hotel in the evening, there were no lights on inside or out. We did not have internet so had not received the message on how to get in the building.It cost me a very long phone call to Jorge in Santander. There was no receptionist nor a security man. There was no central heating. No spare blanket. Granada is very cold especially when there is snow on the mountain. We should have been warned that this was not a conventional hotel.

2024-11-13 via Nuitee
J
Jeremy family
2
Pros:

Far from everything. Limited shops around. Communication with the staff was bad. Hot water went out late at night. Check in was hard. Better instructions are needed. Communication was all done via WhatsApp. Place is clean but the lack of staff killed it.

2024-11-01 via Nuitee
K
Kimberly
8
Pros:

The property is well maintained. There’s a bar and restaurant inside the gated hotel. The food is good. The room is comfortable and has AC. My only issue with the property is hearing the noise from the restaurant and bar area during lunch and dinner hours and I could hear the room beside me when they were talking and other guests who were out in the hallway if I didn't have the TV or AC on and the window doors closed.

2024-09-27 via Nuitee
M
Martin
8
Overall very good.
Pros:

Beautiful villa, with nice rooms. Bathrooms are not the most modern standard but are ok. The rooms are little noisy since all rooms have light doors. You definitely hear other guests talking and walking by. For a short stay absolutely recommended!

2024-05-18 via Nuitee
R
Raúl family_with_children
10
Pros:

Nos gustó mucho, el personal muy atento, las instalaciones muy limpias y comfortables. Un pequeño hotel pero nada que envidiar a uno grande.

2024-04-14 via Nuitee
M
Maria Dolores partner
10
Pros:

No

2024-02-18 via Nuitee
J
Javier partner
10
Pros:

Hotel muy agradable en el Barrio de La Zubia.
Las habitaciones muy bonitas, cómodas y limpias.
El personal a cargo muy amable y nos dieron indicaciones muy adecuadas para hospedarnos.

2023-06-06 via Nuitee
R
RUBEN DA family
10
Pros:

Limpio y ordenado. Buena localización al lado de todo.

2023-02-26 via Nuitee
R
Rachel
10
Pleasant stay in La Zubia
Pros:

Comfortable beds, good sized bath room (with bath and shower).
Friendly hotel staff. WhatsApp communications were good. We were given clear instructions for our late check in. Self-service breakfast laid out in breakfast room with tea and coffee making facilities.
Bus stop just outside the front door for buses into Granada.

2022-10-29 via Nuitee
M
Miguel Ángel
10
Una maravilla de hotel
Pros:

El hotel una maravilla y los dueños encantadores recomendable 100%

2022-02-14 via Nuitee
A
AMELIA
10
Pros:

Nos atendieron súper bien, lo recomendamos fuimos con dos niños pequeños y la atención fue exquisita volveremos seguro.

2021-11-08 via Nuitee
T
Toni
10
Sitio tranquilo y agradable
Pros:

Nos sorprendió gratamente el sitio y lo bien cuidado que estaba, tanto el hotel como sus espacios exteriores. La habitación era espaciosa y con un baño completo muy grande. Un trato cercano de los dueños y siempre dispuestos a ayudar.

2021-10-25 via Nuitee
A
Allan Emilio family
8
Pros:

Nice small Hotel, in a lovely small town outside of Granada. We have received a wonderful hospitality from the Staff of the Hotel.

2021-09-14 via Nuitee
V
Verified traveler partner
10
Pros:

Hotel acogedor, cerca de Granada. Transporte cercano. Personal agradable

2020-01-13 via Nuitee
L
LAURA
6
Bonito hotel, limpieza mejorable
Pros:

La atención muy buena, hotel muy bonito, pero el estado del baño y su limpieza dejaba que desear

2019-12-08 via Nuitee
E
elena
8
Pros:

Un recinto muy bonito en un pueblo interesante cerca de la ciudad. El hotel por dentro está muy bonito decorado, muy acogedor.

2019-10-20 via Nuitee
A
Angel
8
Hotel rural con encanto
Pros:

Es un hotel rural, cerca de Granada centro, dispone de todo lo imprescindible, muy limpio y con restaurante en el mismo hotel.

2016-09-19 via Nuitee