Palm Grass Hotel

Hotels
Independent
8.4 (71 reviews)
68 Junquera Street, Cebu City, Central Visayas, 6000 , Cebu , PH

Facilities

Meeting rooms
Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Convenience

Categories

Cleanliness
6.51
Not specifically mentioned, assumed average due to lack of negative feedback.
Service
7.98
Standard quality for this hotel tier.
Location
8.02
Standard quality for this hotel tier.
Room Quality
7.97
Standard quality for this hotel tier.
Amenities
8
Standard quality for this hotel tier.
Value for Money
7.96
Standard quality for this hotel tier.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
7.98
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:34

Property Description

Recreation and Relaxation
Enjoy the hotel's fitness center and rooftop terrace or unwind at the bar/lounge and poolside bar.

Dining Experience
Indulge in international cuisine at Cafe Lumaya, with room service available. Don't miss the daily full breakfasts and refreshing drinks at the bars.

Convenient Amenities
Benefit from complimentary wireless internet, tour assistance, and a banquet hall. The hotel also offers dry cleaning, a 24-hour front desk, and free valet parking.

Immerse yourself in the heart of Cebu and book your stay at Palm Grass Hotel, steps away from Colon Street and minutes from key attractions.

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 71 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.98
J
Joel
10
Pros:

Convinience

2025-06-29 via Nuitee
L
lemonblonde Couples gb
8
Reasonable good
Pros:

Very nice place to rest your head however confusing about complementary drinks
Asked at reception and terrace bar which drinks are complementary told twice the all on menu
First night no soft drinks available or spirits
Third night all available
But 😞
I was presented with a bill when questioned was told only juices and soft drinks are complementary
Bill 550 pesos for what was a triple size,on ice that was separate,was happy to pay anyways 😀

2025-03-18 via Tripadvisor
N
Navigate61785750983 Couples
10
A Perfect Blend of History and Comfort in the Heart of Cebu
Pros:

Staying at Palm Grass The Cebu Heritage Hotel felt like stepping into a different era, but with all the modern comforts you could ask for. The ambiance is sophisticated yet cozy, and the staff goes above and beyond to ensure a perfect stay. I especially loved the guided history tour of the hotel, which deepened my appreciation for its rich heritage. Highly recommended for history buffs and luxury travelers alike!

2025-03-17 via Tripadvisor
O
OnAir48356019291 Friends getaway
10
A Perfect Place to chill and unwind
Pros:

My experience at Palm Grass The Cebu Heritage Hotel was very nice. The hotel is in a good location, and the staff are friendly and caring. I am with my friends. We had a lot of fun and enjoyed the lively vibe. I recommend this hotel for its great service, kind staff, and enjoyable events.

2025-03-17 via Tripadvisor
M
mendrezc Friends getaway
10
Wonderful stay and great food and service
Pros:

The room was clean and had a great city view, and the food in their restaurant was delicious, especially the sisig it’s one of the best seller, and the service was excellent friendly, attentive, and quick, making the dining experience even more enjoyable.

2025-03-13 via Tripadvisor
M
mariejoyp2025 Solo travel
10
My experience in palm grass hotel
Pros:

Dining at Hotel Palm Grass is an experience that complements the overall charm of the hotel. Their restaurant offers a delightful mix of local and international cuisine, showcasing authentic Cebuano flavors with a modern twist. One of my favourite food in palm grass hotel is their best seller which is the Humba ni maxilom and Sea food pasta. Aside from that the ambiance is cozy and inviting, making it a great place to unwind and enjoy a delicious meal. The service is exceptional, with friendly and attentive staff ensuring you have everything you need. Whether you’re enjoying a hearty breakfast or a relaxing dinner, the restaurant provides a comfortable setting for a memorable dining experience.

My overnight stay at Hotel Palm Grass was a delightful and enriching experience. The moment I walked in, I was greeted with warmth by the staff, who made check-in smooth and effortless. The hotel’s blend of heritage and modern design gave the space a unique and inviting atmosphere. My room was spacious, clean, and well-appointed, with thoughtful details that made me feel right at home. The bed was incredibly comfortable, ensuring I had a restful night’s sleep.

2025-03-13 via Tripadvisor
H
haniegraceb Family
10
Great Experience
Pros:

My experience in this hotel is very memorable, the accomodation is very nice, the food is very delicious and I like the ambiance of the hotel very historical. I recommend you to visit this hotel..............................................

2025-03-12 via Tripadvisor
R
raefrancineu Family
10
Great Heritage Hotel with Cozy Rooms
Pros:

Palm Grass offers a very charming blend of history and comfort with welcoming ambiance, friendly staff, and a great location in the heart of the city as one of the guest of palm grass i have a great experience inside the hotel hope to visit again.🫶

2025-03-12 via Tripadvisor
N
nicoletF9593PO Friends getaway
10
Relaxing Place
Pros:

There rooms is very comfortable and affordable price. And also their staff is very friendly and approachable. In bar is nice view and relaxing place. I recommend this hotel. Also their food is very delicious and their drinks very affordable prices.

2025-03-12 via Tripadvisor
T
Tour67859609421 Friends getaway
10
We had a wonderful experience in their bar
Pros:

We had a birthday celebration of one of my friends in hardin dagami and it was all worth it coz they had free karaoke and their food is very delicious and satisfying. We avail their tower drinks and the taste was just right. Their staff was very accommodating.

2025-03-11 via Tripadvisor
A
arcamom Friends getaway
10
Fun experience
Pros:

I would like to share my experience in this hotel aside from its accommodation that is very clean and cozy which give us a relaxing stay I also like to share about the event they always held above 7th floor which they call Hardin Dagami, It was fun having drinks and food with a nice view also a fun host that keep us entertain

2025-03-11 via Tripadvisor
P
Patrick
10
Enjoyable hotel stay
Pros:

I chose this hotel for its location. It is within walking distance of the places where I wanted to visit.

There is a bit of wear and tear in the hotel but it is clean, the staff are friendly and helpful. Also I found the food in the restaurant to be great and reasonably priced.

I had a very early checkout and the kitchen staff prepared me some food to go as I would miss the breakfast service.

I would definitely stay here again if I am in Cebu City.

2025-02-23 via Nuitee
M
Michelle
8
Pros:

Aircon is slow cold and window is broken

2025-02-17 via Nuitee
O
Orazio Ezio
8
Pros:

The property is located near the santo nino Church lots of shops very friendly staff and service good and clean rooms. Thanks to Zoe well done!

2025-01-25 via Nuitee
J
Jarrett partner
10
Pros:

Friendly staff, amazing breakfast, and right in the downtown

2025-01-21 via Nuitee
A
Alan
2
Horrible experience
Pros:

The room was horrible. Toilets did not flush, shower was clogged, bed was old and uncomfortable, the room was dark, very small window. No outside food is allowed in the hotel, this means no Grab orders or takeout allowed in your room. I would recommend staying somewhere else. The pictures on Hotels.com are not accurate at all.

2025-01-17 via Nuitee
J
Joel
10
Pros:

Excellent

2025-01-15 via Nuitee
B
Brian partner
8
Pros:

.

2025-01-08 via Nuitee
T
Terrence
10
Pros:

View and location

2024-12-21 via Nuitee
O
Owen friends
8
Pros:

Excellent location if you want to be close to site-seeing and night life.

2024-11-30 via Nuitee