The County Hotel

Hotels
7.5 (1897 reviews)
Salutation Square , Haverfordwest , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Good breakfast
Cons:
Uncomfortable mattress
Small bathroom
Noise from other guests
Draughty room

Categories

Cleanliness
6.83
Cleanliness received mixed reviews; multiple comments about thin pillows and draughty rooms.
Service
8.3
Staff are frequently described as friendly and accommodating.
Location
8.34
Location received positive remarks, particularly its proximity to the town center.
Room Quality
6.29
Room quality varies, with comments about uncomfortable beds and small bathrooms.
Amenities
7.32
Certain amenities were appreciated, though there were complaints about basic features.
Value for Money
7.78
Guests noted good value in relation to the price, but some amenities were lacking.
Food and Beverage
7.83
Breakfast was well-received, praised for value and quality.
Overall Experience
7.3
Overall experience was rated positively, with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Convenient Location

Located in Haverfordwest, The County Hotel is strategically positioned within close proximity to popular attractions such as Oakwood Theme Park and Folly Farm, making it an ideal choice for travelers seeking entertainment and leisure activities.

Diverse Dining Options

Indulge in a culinary journey at The County Hotel's restaurant offering a diverse menu featuring British, Indian, and Italian cuisine. With options for vegetarian, vegan, and gluten-free diets, there is something to satisfy every palate.

Comfortable Accommodations

Experience comfort and convenience in the well-equipped rooms at The County Hotel, each furnished with a desk for work or leisure. Enjoy the added perks of room service, free WiFi, and the option for private parking to enhance your stay.

Book your stay at The County Hotel now for a delightful and memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 1897 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.3
S
Susanne solo_traveller de
6
2026-05-23 via Nuitee
A
Andrew solo_traveller gb
6
Good bedroom poorly lit bar and breakfast room
Pros:

Nice bedroom comfortable bed and great shower

Cons:

The bar and especially the breakfast room was dark and poorly lit

2026-05-22 via Nuitee
P
Paul solo_traveller gb
6
Pros:

You get what you pay for. Yes it’s basic and a bit dated and a noisy location, but it does the job and is cheap. I’d stay here again if passing through.

Cons:

Noisy location. Nothing they can do about it, but I hadn’t appreciated the fact from other reviews so I think it’s worth stating here.

2026-05-22 via Nuitee
J
John solo_traveller au
8
A smaller hotel with bar right in the centre of town
Pros:

It’s a smaller hotel with a bar right in the centre of town, well run, and in good condition. They serve a good breakfast at a reasonable price and there is £1 overnight parking at the council car park across the road.

Cons:

It is right on the main road, although overnight traffic is minimal. My bathroom was very compact and would be tricky for a larger person to manage.

2026-05-22 via Nuitee
D
David solo_traveller gb
8
Cons:

The hotel is in need of a facelift

2026-05-21 via Nuitee
M
Muhammed couple gb
10
2026-05-21 via Nuitee
H
Hirst solo_traveller gb
8
Pros:

Location

Cons:

Breakfast was at best OK

2026-05-21 via Nuitee
S
Sachiko couple jp
7
古いホテルでした
Pros:

スコマー島へいくためのタクシーを依頼したが、船が欠航となってしまい、タクシーのキャンセル連絡もしていただきました。どうもありがとうございました。
スーパーが徒歩圏内にいくつかあり、飲料水などはすぐ近くのアイスランドで購入できた。美味しいレストランが近くにあった。

Cons:

窓が壊れており、きちんと閉まらず、隙間風が入ってきて寒かった。それなのに初日の夜、暖房が消えてしまい寒かった。2日目は暖房はついていたが、初日が寒かったので、掛け布団の追加をフロントに依頼したが、あとで持っていくと言われ、一向に来ないのでフロントに行くと無いと言われた。

2026-05-21 via Nuitee
D
Darren solo_traveller gb
1
Unclean, very thin walls - got less than 2 hours sleep
Pros:

Staff were friendly

Cons:

Constant noise throughout the whole night, as the walls are paper thin. I slept less than 2 hours in total and then had to drive 6 hours. Could hear upstairs extremely loudly and next door had their tv on all night which was positioned on the same wall as the bed, so it was very loud. Even with noise cancelling headphones I couldn’t shut off the noise.

Bathroom had black mould in the shower - awful smell in the room too. Felt generally very unclean, dust build ups in places etc. I paid for breakfast, took one look and decided against it. If this is the state of the hotel in terms of hygiene and cleanliness standards, I certainly didn’t trust their kitchen to be held any higher. So I left the breakfast, and it didn’t look in the least bit appetising.

The staff were friendly though. But I massively wished I’d never stayed here!

2026-05-20 via Nuitee
L
Lesley solo_traveller gb
8
Great hotel for anyone on a budget
Pros:

Easy to get to by road, great location. My bed was super comfy and I had a great couple of nights sleep, very quiet within the hotel
Friendly staff..especially the lady that was working Monday night. Didn't catch her name but she was lovely !!

Cons:

Nothing really...the room was quite warm but I could adjust the radiator and open the windows. Traffic noise started about 6am but expected staying in a town centre so not a problem

2026-05-20 via Nuitee
K
Kayla couple gb
10
2026-05-20 via Nuitee
M
Michelle couple gb
8
Walking distance to the town center
Pros:

Location

2026-05-20 via Nuitee
S
Simon solo_traveller gb
6
Pros:

bed was very comfortable. Very close to train station and town centre.

Cons:

The room needs a good painting mouldy bathtoom and bedroom ceiling looks like it's had a leak sometime ago a very dated hotel.
You have to have the window closed as I had a front of hotel room over the maid road so very noisy.
Unusual not to have a socket by the bed had to charge my phone up seat from the bed near the kettle socket..

2026-05-18 via Nuitee
L
Lisa Heyes solo_traveller gb
3
Shocking
Pros:

Nice clean tidy bathroom.

Cons:

1st room - Looked like an annex of the corridor. Supposed to be a twin room, but the beds were toe to toe. Unable to see TV in bed. Damp ceiling. 1 bottle of water and 1 packet of biscuits bearing in mind, two people staying and 1 hand towel. So we changed rooms, (as I'm asthmatic and with the damp ceiling, didn't want to stay in that room) looked online to see if we could get an upgrade, when approached staff, tried to charge us £100 instead of £85 (online price) for a superior double room. We were given an upgrade for free. However, the double bed, was like concrete, could feel springs digging in. Not comfortable whatsoever. We were only here for 1 night, so just made do. The bedsheet wasn't completely over the mattress and had dirty marks on it. Rolled back the sheets, the memory topper, (an inch of foam sheet) had seen better days. Again 1 bottle of water, 1 biscuit and 1 hand towel. About a 3 inch hole in the ceiling, curtain wouldn't overlap, as plastic hooks were missing. All in all not a 3 star hotel. Wouldn't stay again.

2026-05-17 via Nuitee
I
Ion solo_traveller gb
5
It was ok
Pros:

Location

Cons:

Getting in the car park

2026-05-16 via Nuitee
Z
Zena solo_traveller gb
2
Do not stay here !
Pros:

Location

Cons:

Bed absolutely a disgrace, impossible to sleep

2026-05-16 via Nuitee
J
Jennifer couple gb
7
Clean and comfortable, good breakfast, friendly and welcoming staff and close to amenities.
Pros:

The staff were very welcoming and friendly, the bed was comfortable and clean, the breakfast was good and the hotel was in a very convenient place to get to the town and also to get to other places we needed to visit. The hotel itself was also a very quiet hotel.

Cons:

The road noise outside the hotel was quite loud even with the window closed. The toilet and the sink seem to need an unblocking as the water in the sink was taking a while to go down and the toilet needed a few flushes to get anything down.
The room we stayed in just seemed to need a bit of an upgrade but it was clean and comfortable and that’s all we needed!

2026-05-15 via Nuitee
D
Deborah family_with_children au
5
Good experience
Pros:

Close to shops and cafes. Quiet at night.

Cons:

Exterior a bit shabby.

2026-05-15 via Nuitee
S
Stuart solo_traveller gb
8
Pros:

Lovation

Cons:

Problums with room door
Hole in wall
Water leak from shower

2026-05-14 via Nuitee
P
Patricia couple gb
9
Pros:

Handy for walking into town, good breakfast, friendly staff, nice old building

Cons:

Paying extra for parking the car was annoying

2026-05-12 via Nuitee