The County Hotel

Hotels
7.5 (1797 reviews)
Salutation Square , Haverfordwest , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Good breakfast
Cons:
Uncomfortable mattress
Small bathroom
Noise from other guests
Draughty room

Categories

Cleanliness
6.83
Cleanliness received mixed reviews; multiple comments about thin pillows and draughty rooms.
Service
8.3
Staff are frequently described as friendly and accommodating.
Location
8.34
Location received positive remarks, particularly its proximity to the town center.
Room Quality
6.29
Room quality varies, with comments about uncomfortable beds and small bathrooms.
Amenities
7.32
Certain amenities were appreciated, though there were complaints about basic features.
Value for Money
7.78
Guests noted good value in relation to the price, but some amenities were lacking.
Food and Beverage
7.83
Breakfast was well-received, praised for value and quality.
Overall Experience
7.3
Overall experience was rated positively, with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Convenient Location

Located in Haverfordwest, The County Hotel is strategically positioned within close proximity to popular attractions such as Oakwood Theme Park and Folly Farm, making it an ideal choice for travelers seeking entertainment and leisure activities.

Diverse Dining Options

Indulge in a culinary journey at The County Hotel's restaurant offering a diverse menu featuring British, Indian, and Italian cuisine. With options for vegetarian, vegan, and gluten-free diets, there is something to satisfy every palate.

Comfortable Accommodations

Experience comfort and convenience in the well-equipped rooms at The County Hotel, each furnished with a desk for work or leisure. Enjoy the added perks of room service, free WiFi, and the option for private parking to enhance your stay.

Book your stay at The County Hotel now for a delightful and memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 1797 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.3
J
John • solo_traveller • gb
9
Comfortable friendliness
Pros:

At breakfast staff made sure you were coping

Cons:

Nothing

2026-03-28 • via Nuitee
E
Ed • solo_traveller • gb
10
2026-03-28 • via Nuitee
N
Neil • solo_traveller • gb
3
Would not visit again.
Cons:

The hotel is on a major dual carriageway and is noisy. The room was really cramped and had an uncomfortable bed and very tired decor. There was no food available at night and at breakfast there was only instant coffee and limited, low quality food.

2026-03-27 • via Nuitee
R
Rebecca • couple • gb
10
2026-03-25 • via Nuitee
P
Paul • solo_traveller • gb
8
A pleasant and convenient place to stay.
Pros:

A very friendly place, well positioned close to town centre.

Cons:

The building and decor is looking tired.

2026-03-23 • via Nuitee
T
Tara • solo_traveller • de
8
Nice hotel close to the train station and the centre of town
Pros:

Nice place, cozy, welcoming and close to the train station

2026-03-23 • via Nuitee
A
Alouise • family_with_children • gb
8
Enjoyable and in a good town centre location
Pros:

Very nice breakfast. Lots of choice and very cheerful staff

Cons:

Happy with what was on offer and the dining room

2026-03-21 • via Nuitee
D
Dawn • couple • gb
3
I had to drive home next day 6 hours with no sleep.
Pros:

Breakfast

Cons:

The room was tiny and the walls are paper thin, the person in the room next door had their tv that loud all night and their talking I had no sleep, then in the morning, you could hear them sat on the toilet.

2026-03-20 • via Nuitee
J
Jahrel • solo_traveller • gb
7
2026-03-20 • via Nuitee
A
Anthony • couple • gb
5
Very disappointing arrived the room was freezing cold no heating on,window wide open ,a very small shower,I am disabled
Pros:

It was near shops and restaurant

Cons:

It was cold,breakfast kept warm too long and got cold very quickly.

2026-03-19 • via Nuitee
J
John • solo_traveller • gb
10
2026-03-18 • via Nuitee
L
Lara • couple • de
1
Cons:

Die Unterkunft liegt über einem Pub. Deswegen stinkt es in Flur nach Alkohol. Geworben wird in der Anzeige mit kostenlosen Parkplätzen, die dann aber vor Ort doch 6 Pfund gekostet haben. Die Matratzen der Betten sind durchgelegen und nicht auf dem Niveau eines Hotels. Des Weiteren konnte man unser Fenster nicht richtig schließen und in dem Zimmer gab es keine Grundwärme. Als dann abends noch Handwerker direkt vor unserem Zimmer angefangen haben zu arbeiten, war das die Höhe. Auf Nachfrage an der Rezeption ein anderes Zimmer zu bekommen wurde uns gesagt, dass kein anderes frei sei. Entgegengekommen wurde uns also auch nicht.

2026-03-18 • via Nuitee
D
Deborah • couple • gb
9
Easy central dog friendly stay
Pros:

Nicely decorated double bedroom on the top floor - liked the colour scheme and the tartan carpet. Powerful shower, but the shower room heeds new flooring and some fresh paint. Little extras like bottled water, packs of biscuits, iron and ironing board and hairdryer...wasn't expecting those. It's dog friendly, and proved very easy for our rather edgy collie. Plenty of facilities close by, and we were able to park for a fee. Staff were friendly and helpful. There's an attractive bar area.

Cons:

Bathroom could do with new flooring, but had good quality fittings on the whole, and free toiletries.

2026-03-15 • via Nuitee
K
Katherine • couple • gb
5
Not an uncomfortable stay but wouldn’t stay in Haverfordwest.
Pros:

It’s central for visiting Pembrokeshire in all directions.

Cons:

The ‘cosy’ room is tiny. Unfortunately, the bar doesn’t attract much custom.

2026-03-14 • via Nuitee
D
Donna • couple • gb
4
2026-03-14 • via Nuitee
S
Sally-Ann • solo_traveller • gb
3
Basic short stage.
Pros:

That you had a car park.
It was a reasonable price, however if I knew how basic it would be I would not have booked it.
Convenient location.

Cons:

Breakfast wasn't served until 7.30 despite asking if this could be made earlier during booking. The receptionist said no on arrival. No evening meals or snacks served.
The stairs up to the room were narrow and uneven making it extra difficult to carry luggage up to the room. The room was very basic with the paint and walls crumbling. The curtains did not cover the window letting the draft, noise and shining street lights into the room. The bed mattress lacked comfort and needed updating.
The radiator in the bathroom had a layer of dust bult up on each rung.

2026-03-13 • via Nuitee
M
Mark • solo_traveller • gb
10
Excellent value.
Pros:

Excellent location and although my room was at the back there was no traffic noise at all. It’s close to the railway station (walk the north side round the roundabout) and bus station (currently will need to walk into the town centre behind the hotel to get to it).
Room was comfortable, warm and quiet.
The bathroom was small but had all you need. Ultra-small sink though if you are thinking of washing any clothes!
Breakfast was self service but had all you need.
Excellent value for money: cheap, clean, comfortable, friendly.

Cons:

Room was very small: would have preferred bigger but it still felt very good value.

2026-03-12 • via Nuitee
R
Rickie • family_with_children • gb
8
2026-03-10 • via Nuitee
K
Kelsey • couple • gb
8
Great price in a great location
Pros:

Friendly staff, easy check-in, excellent location and amazing price. The room was clean and tidy and met all our needs. Central location and just a few minutes walk from the train station.

Cons:

The room doesn't block out noise very well and the tv had a connectivity issue with the wifi so unable to watch streaming services (Netflix etc.)

2026-03-09 • via Nuitee
A
Araminta • couple • gb
9
2026-03-09 • via Nuitee