The County Hotel

Hotels
7.5 (1860 reviews)
Salutation Square , Haverfordwest , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Good breakfast
Cons:
Uncomfortable mattress
Small bathroom
Noise from other guests
Draughty room

Categories

Cleanliness
6.83
Cleanliness received mixed reviews; multiple comments about thin pillows and draughty rooms.
Service
8.3
Staff are frequently described as friendly and accommodating.
Location
8.34
Location received positive remarks, particularly its proximity to the town center.
Room Quality
6.29
Room quality varies, with comments about uncomfortable beds and small bathrooms.
Amenities
7.32
Certain amenities were appreciated, though there were complaints about basic features.
Value for Money
7.78
Guests noted good value in relation to the price, but some amenities were lacking.
Food and Beverage
7.83
Breakfast was well-received, praised for value and quality.
Overall Experience
7.3
Overall experience was rated positively, with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Convenient Location

Located in Haverfordwest, The County Hotel is strategically positioned within close proximity to popular attractions such as Oakwood Theme Park and Folly Farm, making it an ideal choice for travelers seeking entertainment and leisure activities.

Diverse Dining Options

Indulge in a culinary journey at The County Hotel's restaurant offering a diverse menu featuring British, Indian, and Italian cuisine. With options for vegetarian, vegan, and gluten-free diets, there is something to satisfy every palate.

Comfortable Accommodations

Experience comfort and convenience in the well-equipped rooms at The County Hotel, each furnished with a desk for work or leisure. Enjoy the added perks of room service, free WiFi, and the option for private parking to enhance your stay.

Book your stay at The County Hotel now for a delightful and memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 1860 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.3
I
Ilana • couple • gb
10
Great stay and would definitely recommend to a friend!
Pros:

Very clean and comfortable room, great value for money.

2026-04-11 • via Nuitee
D
Deborah • couple • gb
7
2026-04-11 • via Nuitee
L
Lisa Zeilstra • solo_traveller • nz
8
2026-04-10 • via Nuitee
T
Tim • solo_traveller • gb
10
Good value
Pros:

Convenient location

Cons:

There was nothing I didn’t like. For the price I paid it was very good value. It’s not the Ritz, but it is very good value for money and the staff were very friendly.

2026-04-09 • via Nuitee
J
Judith • extended_group • us
9
Nice and quiet, convenient location.
Pros:

Conveniently located for easy access. Car park is a little tight if vans are also there. The staff are very friendly!

Cons:

Shower is on the small side, but will do.

2026-04-09 • via Nuitee
H
Huw • family_with_children • gb
7
2026-04-09 • via Nuitee
M
Michelle • couple • gb
1
Builders accommodation.
Cons:

Hotel Location,extra parking fee , small room, no space to park car even after paying.

2026-04-09 • via Nuitee
B
Barry • solo_traveller • gb
2
I didn’t expect to be asked for an additional sum to pay for parking at the hotel, after booking and
Pros:

Matress was comfortable, pillows were cheap rubbish. Lots of bodged work.

Cons:

Bodged works / repairs, incomplete repairs Dangerous metal strips in the ensuite floor acting as restaints for the ensuite door.
Ensuite so small it's almost impossible to sit on the toilet. Paintwork peeling of the cieling over the shower. Shower door difficult to open and close fully. Damp coming through the cieling in the corner of the bedroom from the room above. I will enclose photographs seperately.

2026-04-08 • via Nuitee
C
Cj • family_with_children • gb
1
Never again
Pros:

The little kettle that kept us going during our stay

Cons:

No space to move around
The ceiling looked like it was going to come down in the corner.
The toilet door didnt even fully close leaving a gap so no privacy, no toilet brush to clean it.
The ceiling above the shower had the paint peeling and hanging down, to the point i didnt even use the shower.
By the toilet it looked like someone had just put up fresh plaster boards for the time being to hide what ever is behind it.
The heating was on the whole time and the window was wide open still couldnt catch a breath.
Bed was hard so i ended up sleeping on top of it with my own fleece blanket.
Think i slept a total of about 8 hours in the 2 days i was there.
Could hear every every step the tenants made above. The creeks were louder than the tv.
The tv its self was sometimes a mission as the remote wouldnt work and the tv stopped responding. i had to get up and switch it on and off at the mains a few time.
A random chair under the table by the kettle that blocks the way to get to the toilet, had to move that.
£6 per night for parking is crazy mad, you would think it would come in with the price you pay for the room.

Its a massive shame as the staff were really friendly and nice, it just sets a bad image on them and makes you feel bad for them. Im not one to do bad reviews as it makes me feel bad but this was one that needed to be done. Hopefully it helps to improve on these things.

P.s. For an idea, get smaller room keys keyrings as there so big.

2026-04-08 • via Nuitee
P
Pant • family_with_children • gb
7
Good for one night stay near Broad Haven Beach
Pros:

Staff was very friendly..They did warm up our home bought food in their microwave which helped a lot..Rooms were clean..

Cons:

No Lift as it's an old converted building. Family room had shower inside the room which was bit awkward.

2026-04-07 • via Nuitee
J
Julius • couple • gb
9
2026-04-04 • via Nuitee
N
Natalie • family_with_children • gb
8
Pros:

Location

Cons:

Sofa bed needs updating

2026-04-03 • via Nuitee
M
Muhammed • couple • gb
9
2026-04-03 • via Nuitee
C
Craig • solo_traveller • gb
9
Decent place for decent money
Pros:

Clean, tidy and had everything needed for a night's rest before work next morning.

2026-04-03 • via Nuitee
A
Andrew • couple • gb
5
Pros:

Location in town was good. Parking on site.

Cons:

Paying for parking, that's a bit tight. Toilet was a very tight fit next to the shower unit. Room needs a good lick of paint, net curtains very dirty.

2026-04-03 • via Nuitee
J
Jones • solo_traveller • gb
10
Pros:

Where it situation

2026-04-02 • via Nuitee
S
Simon • solo_traveller • gb
7
A comfortable stay would use it again
Pros:

Room was clean and tidy

Cons:

A few little things need to be addressed. The shower door in my bathroom needs to be fixed

2026-03-30 • via Nuitee
M
Mcbride • solo_traveller • gb
5
The worst Hotel in Haverfordwest, but mostly cheap.
Pros:

The Woman doing the booking in was pleasant enough compared to the gobby mare I encountered last time I stayed there, and there were no INTRUSIONS into My room while im in the shower like last time, maids were polite and helpful while I was leaving in the morning.

Cons:

Black mould in the shower, very pokey room.

2026-03-30 • via Nuitee
H
Harding • solo_traveller • gb
10
Pros:

I liked the value. The bed was comfortable and clean. The shower was better than that at home. the rooms do need updating, but it's a difficult time. Tea and coffee facilities, great TV.. Stayed here while visiting my mum at Withybush Hospital. Will stay again.

2026-03-29 • via Nuitee
E
Ed • solo_traveller • gb
10
2026-03-28 • via Nuitee