Casona de los Sapos Hotel Boutique

Hotels
9.4 (218 reviews)
7 Oriente 406, Centro Historico , Puebla , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent cleanliness
Slow breakfast service
Limited amenities

Categories

Cleanliness
9.04
Some reviews mentioned issues with cleanliness and maintenance, affecting the overall perception.
Service
10
Generally positive sentiment about the staff's friendliness and attentiveness.
Location
10
Frequent praise for the hotel's excellent location.
Room Quality
9.54
Guests noted comfortable and spacious rooms, with only minor concerns.
Amenities
9.04
Mixed reviews regarding amenities like Wi-Fi and breakfast service.
Value for Money
9.04
Some guests felt the value did not meet expectations due to pricing.
Food and Beverage
8.54
While many enjoyed the food, others had complaints about breakfast quality and variety.
Overall Experience
10
Overall positive experiences highlighted, but some dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:07

Property Description

Luxurious Accommodations
Casona de los Sapos Hotel Boutique offers elegantly designed rooms with modern amenities, including air conditioning, flat-screen TVs, and comfortable seating areas. Some rooms even feature a private balcony or patio for a relaxing outdoor experience. Guests are pampered with plush bath robes, slippers, and complimentary toiletries, ensuring a luxurious stay.

Convenient Services
With a 24-hour front desk and car hire services, guests can enjoy a seamless and hassle-free experience at the hotel. The attentive staff is always ready to assist with any needs or inquiries, making sure your stay is comfortable and stress-free.

Scenic Views and Dining
Situated in the town centre of Puebla, the hotel boasts a sun terrace with stunning city views. Guests can savor delicious meals at the on-site restaurant, offering a delightful culinary experience amidst a picturesque setting.

Experience luxury, convenience, and breathtaking views at Casona de los Sapos Hotel Boutique. Book your stay now!

Important information:

Breakfast is included for adults only.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    Children from 1 year old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 218 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.04
Value for Money: 9.04
Food and Beverage: 8.54
Overall Experience: 10
L
Laura family_with_children us
9
2026-01-25 via Nuitee
P
Perla extended_group mx
8
ENARM 2025
Pros:

La ubicación es accesible, la casona me gustó mucho pero tiene algunos puntos en su contra

Cons:

El servicio del restaurante lento, el olor de las habitaciones y del hotel es desagradable, las almohadas son muy incómodas, la iluminación es muy tenue y se torna deprimente

2026-01-19 via Nuitee
K
Katia Jaqueline couple mx
10
Pros:

Me encantó la atención y el lugar, sin lugar a dudas se me hizo un gran hotel para relajarme y disfrutar

Cons:

No tengo ninguna mala experiencia

2026-01-05 via Nuitee
S
Schrunk extended_group us
10
2025-12-29 via Nuitee
K
Kristel couple cr
10
2025-12-26 via Nuitee
D
daniel family_with_children mx
9
Pros:

La ubicación, las instalaciones, instalaciones y restaurante, todo excelente.

Cons:

El día que llegamos que fue Jueves, el agua de la alberca estaba muy fría y en las mañanas el restaurante estaba muy lleno y había poco personal y tardaron en traer los alimentos,pero la atención fue buena

2025-12-25 via Nuitee
M
Mary Ann family_with_children mx
9
2025-12-08 via Nuitee
J
Joel R couple us
10
The staff was very accommodating an everything
Pros:

Best location in town!

Cons:

Well decorated with parking garage

2025-12-05 via Nuitee
M
Martha Guadalupe family_with_children mx
10
Pros:

Excelente trato, comida muy rica, muy limpio y excelente ubicacion, muy amable todo el personal :)

2025-12-04 via Nuitee
J
Jocelyn FSG couple mx
10
2025-12-02 via Nuitee
D
Diego couple ec
9
Vale la pena
Pros:

Excelente la ubicación y la habitaciones muy cómodas

Cons:

El servicio del desayuno súper lento y el desayuno más malo que bueno

2025-11-28 via Nuitee
D
Diego extended_group ec
9
2025-11-27 via Nuitee
O
Olivier extended_group ca
9
Well located and fancy stay in Puebla
Pros:

almost everything

Cons:

the a/c was not working properly, but wasn’t super necessary because the good weather, probably need to be prepared for different weather…

2025-11-21 via Nuitee
ÖMER KERİM family_with_children tr
10
Pros:

Merkezde olması ve oda

2025-11-02 via Nuitee
M
Mariana couple mx
10
Muuuy lindo hotel!!!
Pros:

Muy lindo hotel!!! Súper bien ubicado!!! Excelente atención!!

Cons:

Los desayunos no son muy buenos

2025-10-27 via Nuitee
B
Blanca extended_group us
10
I will stay at this hotel any time I visit Puebla. Very good experience.
Pros:

We had many breakfast options, and it was delicious. Staff was friendly and the room was clean and comfortable.

2025-10-03 via Nuitee
A
Alex
10
Pros:

La habitación estaba impecable, no hubo ningún inconveniente al entrar o salir y la cama está totalmente cómoda!!

2025-09-30 via Nuitee
P
Paco Covarrubias family_with_children mx
10
Pros:

El restaurante es una joya.....las instalaciones de primera.....el personal siempre amable y atento.

Cons:

Al ser un cliente regular de este hotel.... cada vez me fijo más en los detalles.... esta habitación apesar de ser más grande. Y hasta cierto punto más lujosa.... el piso rechinaba muchísimo.... pero lo repito son detalles que notas cuando ya eres un cliente regular y que va 2 o 3 veces al año.

2025-09-30 via Nuitee
A
Aida family_with_children my
9
Beautiful Hotel
Pros:

Would recommend this hotel to anyone coming to Puebla, especially if they are coming on the weekend. The hotel is next to all the weekend bazaars. The hotel provides parking space, which is very convenient too.

Cons:

Nothing.

2025-09-15 via Nuitee
G
Georgios family_with_children cy
5
2025-09-12 via Nuitee