Aston Inn Mataram

Hotels
•
Aston
8.4 (810 reviews)
Panca Usaha No 01 Mataram , Mataram , ID
+62 370 7505000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great/central location
Good breakfast buffet
Comfortable beds
Clean rooms and attentive housekeeping
Pool and safe parking
Cons:
Occasional noise from other guests/weddings and traffic
Broken AC / temperature issues in at least one stay
Dry pastries / some breakfast items not up to standard
Occasional plumbing leaks (sink)
Late-night pool gatherings causing disturbance

Categories

Cleanliness
8.9
Generally positive: multiple guests note clean rooms and a housekeeper who left rooms spotless; no major cleanliness complaints reported.
Service
9.2
Very strong: numerous mentions of friendly, polite and helpful staff, professional housekeepers and attentive front-desk/service teams.
Location
9
Excellent: repeatedly described as centrally located, easy taxi access, near shopping and local food options; some traffic noise noted due to busy road.
Room Quality
7.2
Mixed: beds and room size praised and described as comfortable, but several issues reported (broken AC/temperature problems, occasional plumbing leakage, noise from other guests/weddings).
Amenities
8.5
Good: on-site pool, safe parking and convenient nearby shops; pool adds value though late-night pool gatherings were a nuisance for some guests.
Value for Money
8.6
Positive: multiple guests comment that the hotel is good value for the price, with included breakfast and comfortable beds contributing to perceived value.
Food and Beverage
8.6
Generally favorable: breakfast frequently praised as great or tasty buffet, though occasional feedback mentions dry pastries and breakfast being 'okay' rather than exceptional.
Overall Experience
7.2
Generally positive but tempered by issues: many guests describe an amazing or memorable stay thanks to staff, location and breakfast, while others experienced disturbances (noise, AC, plumbing) that lowered their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Amenities
ASTON Inn Mataram offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a garden, providing guests with the perfect setting to relax and unwind during their stay.

Delightful Dining Options
Guests can indulge in delicious Indonesian cuisine at the hotel's restaurant or enjoy a refreshing drink at the on-site bar, ensuring a delightful culinary experience without having to leave the property.

Convenient Services
With a 24-hour front desk, airport transfers, shared lounge, and free WiFi, ASTON Inn Mataram ensures that guests' needs are met promptly and efficiently, promising a hassle-free and comfortable stay.

Experience luxury, convenience, and exceptional service at ASTON Inn Mataram. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.4
Based on 810 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 7.2
Amenities: 8.5
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 7.2
M
Max • family_with_children • nl
7
Good place to stay for one night
Pros:

Good bed and good breakfast

Cons:

The AC was broken, it was set on 23C but when we woke up in the morning it was 17C in the room and freezing cold 🥶 besides that it was a good room with a nice bed and a nice swimming pool

2026-10-25 • via Nuitee
E
EDYTA • solo_traveller • pl
10
2026-10-21 • via Nuitee
G
Garry • couple • au
8
2026-10-13 • via Nuitee
C
Carla • couple • au
10
2026-10-12 • via Nuitee
G
Gerlach • solo_traveller • de
10
2026-09-18 • via Nuitee
J
Jeffrey Luck • solo_traveller • au
10
You need to stay here if you're coming to Mataram. Amazing Breakfast, clean rooms, great location, friendly staff
Pros:

Friendly stuff.. super professional and clean rooms...great location in the middle.

Cons:

Nothing not to like

2026-09-16 • via Nuitee
J
Jeffrey Luck • couple • au
10
Delicious Breakfast, Friendly stuff, great location, clean room
Pros:

Everything is perfect

Cons:

Nothing

2026-09-16 • via Nuitee
S
sandi • solo_traveller • id
9
2026-09-07 • via Nuitee
B
Benjamin • solo_traveller • us
10
My stay at Aston inn hotel
Pros:

Friendly staff and comfortable room

Cons:

Nothing really to complained about

2026-09-02 • via Nuitee
A
Adelina • couple • my
8
Good location value for money accommodation with good quality breakfast
Pros:

The staffs at front desk and restaurant were very polite and helpful. Breakfast menu was excellent except the pastry which we found them very dry and not up to standards

Cons:

The rooms are reasonably spacious

2026-08-25 • via Nuitee
S
Schouten • couple • id
10
Pros:

Everything

Cons:

Liked everything

2026-08-23 • via Nuitee
R
Riccardo • solo_traveller • it
9
Pros:

Business hotel di ottimo livello per lombok

2026-08-21 • via Nuitee
E
EvdF • solo_traveller • au
9
2026-08-05 • via Nuitee
M
mohammed • solo_traveller • nl
7
Pros:

Personeel

2026-08-05 • via Nuitee
S
Sally • couple • au
6
Great location and staff
2026-08-02 • via Nuitee
B
Bilal • family_with_children • nl
9
2026-08-02 • via Nuitee
E
Erik • couple • at
10
2026-07-12 • via Nuitee
S
Sally • family_with_children • au
10
Excellent location and staff
Pros:

Breakfast is great. Easy taxi ride to the shopping centre.

2026-07-05 • via Nuitee
F
Fliss • solo_traveller • id
10
Pros:

All of it, that's why I stay there often and safe parking for my motorcycle or my car, location unbeatable.....

Cons:

Nothing

2026-06-29 • via Nuitee
J
Jennifer • solo_traveller • fr
10
2026-06-24 • via Nuitee