Aston Inn Mataram

Hotels
•
Aston
8.8 (844 reviews)
Panca Usaha No 01 Mataram , Mataram , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Good amenities
Cons:
Food quality issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
8.4
Some reviews mention cleanliness issues, particularly with food and room service.
Service
9.2
Consistently highlighted as excellent and friendly across several reviews.
Location
9.2
Described as perfect and conveniently located, especially for attending local events.
Room Quality
8.7
Several reviews noted comfortable and spacious rooms, though some aspects were considered basic.
Amenities
9
Facilities like the rooftop pool were well received; however, some areas appeared tired.
Value for Money
8.7
Generally considered good value but noted that cleanliness and breakfast could be better.
Food and Beverage
8.2
Mixed reviews on the quality of food, with several disappointments mentioned.
Overall Experience
9
Most reviews reflected a strong satisfaction with the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:08

Property Description

Luxurious Amenities
ASTON Inn Mataram offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a garden, providing guests with the perfect setting to relax and unwind during their stay.

Delightful Dining Options
Guests can indulge in delicious Indonesian cuisine at the hotel's restaurant or enjoy a refreshing drink at the on-site bar, ensuring a delightful culinary experience without having to leave the property.

Convenient Services
With a 24-hour front desk, airport transfers, shared lounge, and free WiFi, ASTON Inn Mataram ensures that guests' needs are met promptly and efficiently, promising a hassle-free and comfortable stay.

Experience luxury, convenience, and exceptional service at ASTON Inn Mataram. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 844 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
F
Fliss • solo_traveller • id
10
Pros:

All of it, that's why I stay there often and safe parking for my motorcycle or my car, location unbeatable.....

Cons:

Nothing

2026-06-29 • via Nuitee
J
Jennifer • solo_traveller • fr
10
2026-06-24 • via Nuitee
M
Malte • solo_traveller • dk
10
2026-06-22 • via Nuitee
D
Djilani • couple • nl
9
2026-06-21 • via Nuitee
P
Paola • solo_traveller • it
8
2026-06-20 • via Nuitee
S
Stijn • couple • nl
10
2026-06-18 • via Nuitee
T
Tisya Andhini • family_with_children • id
8
2026-06-16 • via Nuitee
G
Guy • couple • be
8
Pros:

Très bon hôtel principalement destiné à une clientèle asiatique.

2026-06-13 • via Nuitee
L
Lisa • couple • fr
10
Pros:

Tout le personnel était très gentil et poli, et lorsque j’ai eu un problème, ils m’ont directement aidé.

2026-06-10 • via Nuitee
W
Win_C • couple • nl
9
Great stay.
Pros:

Great Location. Amazing staff. Tasty breakfast buffet and a nice pool to swim in. Also the location offers multiple local food options and 7/11 type stores nearby. Just be careful that you might get some traffic noise from time to time as it is located on a busy road.

Cons:

The room could have a slightly better noise cancellation as some french tourists who chose to be loud and disrespectful of others late at night and kept talking and shouting late and were easily heard through the balcony doors despite being closed. The staff should strictly stop people from late night gatherings at the pool after 10:00PM as most of the rooms are pool facing.

2026-06-09 • via Nuitee
C
clintw696 • Solo travel
10
Amazing Aston
Pros:

Fantastic experience and stay at the Aston in Lombok, food delicious and staff were Amazing!
Lanang the housekeeper was professional & friendly, plus Amazing at his job and left the room spotless whilst training other junior staff 🙏🏼

2026-06-08 • via Tripadvisor
C
Chisanga • solo_traveller • id
9
My stay at Aston Inn Hotel will always be etched in my heart as part of my Indonesian trip.
Pros:

The hotel staff were friendly and helpful.

2026-06-06 • via Nuitee
N
Nina • couple • nl
6
2026-06-02 • via Nuitee
M
Muhammad • couple • pk
9
2026-06-01 • via Nuitee
L
Livia • solo_traveller • be
8
For the price, it’s a good hotel!
Pros:

- The location is very central
- The bed is huge! I loved it personally and the bed and pillows were also very comfortable
- The staff is very friendly as well. From the moment we arrived, we received a warm welcome from them :)
- Breakfast was okay, nothing too special. It’s nice it was included in our price and booking, but I wouldn’t necessarily pay extra for it

Cons:

- I noticed when I used the sink, there was water running down from the pipes
- Maybe our timing was unfortunate, but we stayed at the hotel when there was a wedding reception and friends and families were staying in the hotel the day before. From very early in the morning, you could hear a lot of noise coming from the hallway from the people talking very loud or going to each others rooms. This disturbed our sleep a lot.

2026-05-31 • via Nuitee
C
Charlotte • couple • gb
10
2026-05-28 • via Nuitee
M
Marion • couple • at
10
Super Hotel zu gutem Preis in bester Lage
Pros:

Super Lage
Sauberkeit
Das gesamte Personal ist unglaublich nett! (Vielen Dank an die Restaurantmitarbeiter, Rezeption und Room Cleaning)

Mit dem Taxi 10 Minuten zur Mall
Grab Desk für Essenlieferungen direkt bei der Rezeption

Cons:

Es gibt leider nur 2 Aufzüge
1 davon steht immer auf Stop - und mit dem anderen fahren natürlich alle Gäste vom 1 bis zum 7. Stock
Das führt zu Wartezeiten

2026-05-28 • via Nuitee
S
Sally • solo_traveller • au
10
Excellent location
Pros:

Great breakfast and excellent location.

2026-05-20 • via Nuitee
A
Aldy • solo_traveller • id
6
Pros:

The breakfast was great. Staff was very friendly. Its close to the city centre. We really appreciated the free drinking water, that you cpuld fill up the privided jug and glasses with.

Cons:

When we got to our room, there were strands of hair on the ground. The rest of the room seemed very clean, though. After we reported it, they deep cleaned it. Since its not well isolated, it feels like sleeping next to the street. eventhough we stayed on the sixth floor. It was difficult to sleep simce there was also construction work going on in the moddle of the night

2026-05-18 • via Nuitee
A
Aali • couple • sa
6
Not ok
Pros:

Facilities

Cons:

Noisy , Disturbances from outside, rituals, and daytime psalms

2026-05-16 • via Nuitee