BEST WESTERN Plus Menomonie Inn & Suites

Hotels
•
Best Western Plus
7.7 (181 reviews)
320 Oak Avenue , Menomonie , US
+1 715-235-5664

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast variety
Friendly/amazing staff
Convenient location near college/stores/restaurants
Comfortable rooms reported by some guests
Good coffee/latte machine and breakfast items (waffles, baked goods)
Air conditioning worked well
Quiet and comfortable atmosphere
Cons:
Cleanliness issues (dirty pool/hot tub, toilet stains, found underwear)
Pool and hot tub temperature/cleanliness problems
On-site store poorly stocked / limited food availability
Slow or inattentive front desk at times
Room maintenance problems (tub not draining, water temperature fluctuations)
Unexpectedly placed in handicap-configured room / low bed
No USB ports in rooms
Perceived poor value / too expensive
Exposed/wet sheetrock in pool-area bathroom (maintenance issue)

Categories

Cleanliness
5.5
Multiple reviews report cleanliness problems: pool and hot tub described as dirty or unclean, toilet with urine stains, found someone else's underwear in a bathroom, and wet/exposed sheetrock in pool-area bathroom — clear housekeeping and maintenance issues.
Service
8.5
Service sentiment is mixed but generally positive: several guests called staff 'amazing' while others reported slow/unattentive desk service and long waits at check-in.
Location
9
Location is repeatedly noted as convenient—close to a college, stores and restaurants—clearly a strong point.
Room Quality
7.5
Room quality is mixed: some guests found rooms comfortable and clean, but others reported being placed in an accessibility-configured room unexpectedly, a low/odd bed, tub drainage problems and unstable water temperature.
Amenities
7.5
Amenities are inconsistent: breakfast and coffee/latte machine are praised, but pool and hot tub issues (cold/dirty), a poorly stocked on-site store and missing USB ports were noted.
Value for Money
6.5
Value is a concern for some guests: reviewers described the hotel as 'way too expensive' and 'price was high' relative to the experience.
Food and Beverage
9
Food and beverage receives strong positive feedback: multiple guests praised the breakfast variety, waffles, baked goods and the coffee/latte machine.
Overall Experience
8.1
Overall experience is mixed-positive: many guests appreciated the breakfast, helpful staff and location, but cleanliness and some maintenance/amenity issues (pool/hot tub, room problems) negatively impacted several stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Located just off Interstate 94 in Menomonie, Wisconsin, Country Inn and Suites Menomonie offers easy access for travelers. Explore nearby Lake Menomin and Wakanda Park, or visit the University of Wisconsin - Stout Campus just a short drive away.

Comfortable Accommodations
Each room at our hotel features free Wi-Fi, cable TVs, a refrigerator, and tea/coffee-making facilities. Enjoy the convenience of a private bathroom with a hairdryer included in every room for a comfortable stay.

Relaxing Amenities
Unwind in our heated indoor pool or hot tub, or stay active in the on-site fitness center during your stay at Country Inn and Suites Menomonie. Start your day right with a complimentary continental breakfast served each morning.

Book your stay now at Country Inn and Suites Menomonie for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests must be 21 years of age or older to book a room at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAU

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 181 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8.1
H
Hailey • family_with_children • us
6
Pros:

Staff was amazing

Cons:

Pool was freezing and dirty and hot tub was cold

2026-07-21 • via Nuitee
M
Machotka • solo_traveller • us
8
2026-07-20 • via Nuitee
R
Richard • couple • us
8
Comfortable stay, but we ended up in the handicap room, which was strange.
Pros:

The breakfast was good and convenient. The air conditioning worked well.

Cons:

We didn't know we were staying in the room equipped for accessibility for handicapped people. The bed was low and a little strange. I didn't feel as private either.

2026-07-20 • via Nuitee
J
Jacquelyn • couple • us
7
Pros:

I wasn’t c

Cons:

I wasn’t comfortable with the hot tub—mild warm; pool didn’t look really clean. Since I am a swimmer, I appreciate hotels with a nice pool and hot tub. The staff wasn’t attentive to people at the desk and I waited a long time to check-in and 2 other times.
The ”store” had very little food ad 1 totally empty refrigerator/freezer—the staff said there were frozen dinners in the kitchen when I asked if there were frozen meals/any food for sale and I was able to purchase 2 frozen TV dinners.
The room was clean and comfortable; price was high…

2026-07-20 • via Nuitee
A
Arun • solo_traveller • in
1
2026-07-19 • via Nuitee
K
Kim • family_with_children • us
7
Adequate facilities but way too expensive
Pros:

Breakfast was adequate and was easy to utilize

2026-07-17 • via Nuitee
R
Randy and Char • extended_group • us
7
2026-06-29 • via Nuitee
S
Sarah • family_with_children • us
5
While the breakfast was great, we would not stay here again.
Pros:

The breakfast options were very nice. There was a good variety, and everyone in my family found something they liked, which was great.

Cons:

In a room booked for two adults and two kids, there were still only towels for two people. The tub did not drain properly and quickly filled up with water during a shower. The water temperature also randomly dropped all the time. The toilet still had pee stains on it from a previous guest. And when we went to leave on checkout day, we found a pair of underwear in the bathroom, under the sink, that did not belong to any of us. Obviously this bathroom was not cleaned very well. My husband was also disturbed to see that the bathroom in the pool area had exposed Sheetrock in it, and it was very wet and ready to grow mold.

2026-06-15 • via Nuitee
S
Susan • solo_traveller • us
9
2026-06-01 • via Nuitee
B
Bechle • solo_traveller • us
10
Pros:

Convince location to college, stores, restaurants, everything.

Cons:

Could use some updating and minor repairs.

2026-05-29 • via Nuitee
D
Darren • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-05-28 • via Nuitee
M
maureen • couple • us
10
pleasant and comfortable
Pros:

good breakfast. great that it starts early

Cons:

all was good

2026-05-11 • via Nuitee
B
Bill • solo_traveller • us
9
Comfortable and quiet
Pros:

Overall good. Do not like the pre made "rubber" omelette. Good selction of baked goods. Love the coffee/latte machine. Great waffles.

Eggs and Sausage were good

Cons:

No USB ports in the room

2026-05-11 • via Nuitee
• extended_group • us
8
2026-04-08 • via Nuitee
C
Christina • solo_traveller • us
10
2026-03-26 • via Nuitee
C
chad • family_with_children • us
4
Had know choice but to stay
Cons:

Toilet was dirty and full of hair

2026-03-24 • via Nuitee
H
H6321RJpierrem • Family
2
Bad experience about the best western hotel in Menomonie Wisconsin
Pros:

Terrible experience customer service was terrible and they will literally take your money/deposit and will file a claim that you destroyed the room and some of the people barely speak any English they were rude since I checked into the hotel never again

2026-03-09 • via Tripadvisor
J
Jessica • solo_traveller • us
7
2026-01-19 • via Nuitee
J
Jay • couple • us
10
2026-01-19 • via Nuitee
V
Vicki • couple • us
10
Great
2026-01-19 • via Nuitee