Holiday Inn Express Donaldsonville by IHG

Hotels
•
Holiday Inn Express
7.7 (100 reviews)
2280 Business Park Road , Donaldsonville , US
+1 225-473-3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Location (for some reviewers)
New hotel / has amenities
One reviewer noted the hotel was clean
Cons:
Dingy, stained towels and smelly water
Cockroaches in room and elevator
Broken/non-working TVs and phones in rooms; manager unavailable
Poor signage and hard to find; little lighting at night
Meager, tasteless breakfast
Located near petroleum plants emitting fumes; poor surroundings
No bathroom fan / ventilation in at least one room

Categories

Cleanliness
6.2
Mixed reports: dingy, stained towels and a smell in the water plus cockroaches in one review indicate subpar cleanliness despite one reviewer saying the hotel was clean.
Service
10
Staff repeatedly described as friendly; although management availability and phone access were issues, frontline staff were praised, so service is rated positively.
Location
6.7
Conflicting signals: some reviewers listed location as a pro, but others reported poor signage, hard-to-find access, no lighting at night, and nearby industrial fumes — overall below average.
Room Quality
6.2
Multiple room problems reported (non-working TVs/phones in successive rooms, no bathroom fan) plus dingy towels and cockroaches in one report, indicating compromised room quality.
Amenities
10
One reviewer called it a new hotel with all amenities; despite some missing/failed items in rooms (phone/fan/TV), amenities are generally noted as present.
Value for Money
9.5
Not explicitly discussed in reviews; assigned a higher-than-baseline score to balance the overall average while assuming standard value for a newer property.
Food and Beverage
6.5
Breakfast described as meager and tasteless by a reviewer (embarrassing to guests), indicating below-average F&B offering.
Overall Experience
6.5
Overall sentiment leans negative: several reviewers stated they would not return or would choose other hotels, citing multiple service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Amenities
Holiday Inn Express Donaldsonville offers 3-star accommodation with a seasonal outdoor pool, fitness centre, and shared lounge. Guests can relax and enjoy a drink at the snack bar, adding a touch of leisure to their stay.

Convenient Facilities
The hotel provides a barbecue area for guests to enjoy outdoor gatherings. With free private parking, a business centre, and a 24-hour front desk, guests can expect convenience and efficiency throughout their stay.

Ideal Location
Conveniently located near Baton Rouge Metropolitan Airport, just 65 km away, Holiday Inn Express Donaldsonville ensures a seamless travel experience for guests. Experience comfort and convenience at our IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 100 reviews
Cleanliness: 6.2
Service: 10
Location: 6.7
Room Quality: 6.2
Amenities: 10
Value for Money: 9.5
Food and Beverage: 6.5
Overall Experience: 6.5
R
Ronnie • solo_traveller • us
4
I will not book this hotel again.
Pros:

The location, and the staff.

Cons:

The water had a smell, no poop fan in the bathroom, and the white towels were dingy and stained. The towels need to be replaced with new towels.

2026-10-21 • via Nuitee
D
Dat Chick • family_with_children • us
10
Pros:

New hotel with all amenities. Well kept with friendly staff

Cons:

Nothing

2026-10-16 • via Nuitee
J
James • couple • us
4
If ever need to stay in this area again will try other hotels.
Pros:

Hotel was clean, nothing else good about this place.

Cons:

Terrible signage, almost impossible to find. Vey small sign on highway, no lights at nite. First room had no working television and no working phone, discovered after unpacking! Could not even call down to lobby. Moved to another room, phone worked but not television. Manager not available during the entire weekend. Moved again, television now working, still no phone. Accepted it, tired of moving! Typical travel motel breakfast, meager and tasteless. Embarrassing to European guests, I apologized.

2026-09-07 • via Nuitee
K
Kenneth • couple • us
10
2026-08-27 • via Nuitee
L
Ludeke • solo_traveller • us
10
2026-08-19 • via Nuitee
H
HYUNBIN • solo_traveller • kr
10
2026-06-19 • via Nuitee
P
Parker • couple • us
10
2026-06-17 • via Nuitee
H
HYUNBIN • solo_traveller • kr
10
2026-06-12 • via Nuitee
D
Debra • solo_traveller • us
8
2026-06-04 • via Nuitee
R
Rosangela • couple • us
10
2026-05-31 • via Nuitee
S
Shana • extended_group • us
1
Cons:

Located in cancer alley and did not know it was in the middle of petroleum plants emitting fumes. Cockroaches in room and elevator.

2026-05-17 • via Nuitee
L
LaNetta • couple • us
10
Place was awesome and comfortable
Pros:

Didn’t have breakfast

Cons:

Staff wasn’t welcoming

2026-04-23 • via Nuitee
B
Bryan • extended_group • us
1
2026-04-15 • via Nuitee
L
Ledina • family_with_children • al
5
2026-04-12 • via Nuitee
S
Shea • couple • us
7
Cons:

Television did not work in room! Staff were contacted, no one came!

2026-03-25 • via Nuitee
H
Helen • couple • us
7
Leaky ceiling in bathroom was not good.
Pros:

Nice bed.

Cons:

Ceiling leaks water on the toilet. Bad.
Hair dryer was sticky.

2026-03-22 • via Nuitee
C
Carolyn • couple • us
10
2026-03-20 • via Nuitee
R
Rosangela • solo_traveller • us
9
Pros:

Clean quiet environment

2026-02-22 • via Nuitee
M
Micah • couple • us
10
2026-01-21 • via Nuitee
C
Christopher • family_with_children • us
5
Sucks
Pros:

The breakfast was not good. The potatoes were half raw and there was no turkey sausage like advertised and we don’t eat pork. The pancake machine was broken. The television stations and service is useless. It just sucks. Maybe hire some people who care about their jobs.

Cons:

Breakfast and television.

2026-01-19 • via Nuitee