Holiday Inn Express & Suites Greenwood Mall by IHG

Hotels
Holiday Inn Express
8.8 (379 reviews)
300 North Creek Blvd , Greenwood , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast options
Cons:
Location issues
Some amenities not functioning

Categories

Cleanliness
8.59
Generally positive mentions of clean facilities, though there were some concerns regarding room pricing and breakfast.
Service
9.56
Multiple reviews praised friendly, helpful, and attentive staff.
Location
8.1
Some reviews mentioned difficulty finding the location, though it was generally convenient.
Room Quality
8.55
Overall clean but some furnishings or amenities didn't meet expectations.
Amenities
8.58
Amenities were decent, but specific items like the pancake machine were noted as not working.
Value for Money
9.04
Generally considered good value, with some complaints about room pricing.
Food and Beverage
8.59
Breakfast was mentioned positively but suggested for healthier options.
Overall Experience
9.36
Many guests expressed they would return, indicating a positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:48

Property Description

Convenient Location & Modern Amenities
Located in Greenwood, Holiday Inn Express & Suites Greenwood Mall offers a seasonal outdoor pool, free WiFi, and a shared lounge. With Lake Greenwood State Recreation Area just 28 km away, our hotel provides a perfect blend of convenience and comfort.

Comfortable Rooms with Scenic Views
Each room at our hotel is equipped with a desk, flat-screen TV, and a private bathroom. Some units offer refreshing pool views, adding an extra touch of relaxation to your stay. Enjoy a cup of coffee from the in-room coffee machine while taking in the picturesque surroundings.

Relaxing Sun Terrace & Exceptional Service
Unwind on our sun terrace or take a refreshing dip in the pool. Our 24-hour front desk, business center, and luggage storage ensure a hassle-free stay. Book your stay at Holiday Inn Express & Suites Greenwood Mall for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 379 reviews
Cleanliness: 8.59
Service: 9.56
Location: 8.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.36
A
Amy couple us
7
Nice property and staff but we paid too much for all the little things that were wrong
Pros:

Location was great and staff had great customer service.

Cons:

Several little things…beds were too high for elderly, missing tv remote, no shower rug, light out in the bathroom, cigarettes and lighter left in the drawers

2026-04-16 via Nuitee
E
Emily couple us
10
Great place for a popover
Pros:

The room and lobby were clean and comfy, breakfast was great, and the lady who checked us in was an absolute delight.

2026-04-05 via Nuitee
C
Crystal family_with_children us
9
2026-04-02 via Nuitee
B
Brandy couple us
10
2026-04-02 via Nuitee
J
Jessica family_with_children us
10
Pros:

Everyone was so nice and it was so clean

Cons:

Can't really say I didnt like anything. It was great

2026-03-29 via Nuitee
A
Aja solo_traveller us
8
2026-03-28 via Nuitee
F
Frankie couple us
7
2026-03-16 via Nuitee
H
heather couple us
9
Very disappointed we only had housekeeping 1 day out of a 5 day stay.
Pros:

Good variety. Coffee is amazingly good.

Cons:

closed to early.... didn't have oatmeal

2026-03-08 via Nuitee
L
Linda couple us
10
Pros:

Close to the mall.

2026-03-07 via Nuitee
D
Dawson couple us
6
Pros:

Sure, bathroom not clean, other people hair everywhere

2026-03-06 via Nuitee
L
Lisa couple us
10
2026-03-05 via Nuitee
K
Kristine family_with_children us
10
2026-02-23 via Nuitee
T
Tyson couple us
9
Overall great
Pros:

Very clean

Cons:

The non smoking

2026-02-22 via Nuitee
S
Scottie family_with_children us
9
Irmo to Greenwood
Pros:

Very clean and quiet. I loved the breakfast nooks.

Cons:

The kitchen server was not very friendly. It felt like we were bothering him, like he did not want to be at work. He WAS NOT rude but indifferent. No on site safety or security officer. Good breakfast but what about adding grits and bacon, turkey. The hotel price was higher than some other local hotels.

2026-02-13 via Nuitee
Y
YEVESS couple us
9
Great service no complaints
Pros:

Great

2026-02-13 via Nuitee
S
Shylan couple us
10
2026-02-11 via Nuitee
M
Matt solo_traveller us
9
2026-02-09 via Nuitee
A
Aisha extended_group us
10
Exceptional
Pros:

The location was perfect for the event I was attending. Staff was friendly and accommodating!

Cons:

Very clean from the parking lot to the lobby to the elevator to the room. Walking in the room I was hit with a pleasant smell of cleanliness. It was great!!

2026-02-09 via Nuitee
H
HarleyLovers family_with_children us
10
2026-01-22 via Nuitee
B
Bernard solo_traveller us
10
I enjoyed my stay.
Pros:

Breakfast

Cons:

N/A

2026-01-20 via Nuitee