Crown Hotel

Hotels
8.7 (1351 reviews)
90 High Street , Southwold , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Some rooms too cold
Bar service delays
High food prices

Categories

Cleanliness
8.7
Overall clean with minor issues in some areas like bathroom cleanliness.
Service
9.2
Staff consistently described as friendly, helpful, and attentive.
Location
9.2
Great location mentioned multiple times, ideal for exploring.
Room Quality
8.2
Mixed reviews with some rooms being uncomfortable and issues with cold temperatures.
Amenities
8.7
Amenities well regarded, though some aspects like bar service need improvement.
Value for Money
8.2
Generally good but mentioned high prices for certain meals.
Food and Beverage
8.7
Food was praised, particularly breakfast, but some specific dishes noted as overpriced.
Overall Experience
8.7
Overall stay was positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:13

Property Description

Central Location on Southwold’s High Street
The Crown Hotel, located in Suffolk, is a charming retreat just a 4-minute walk from the seaside. Surrounded by shops and pubs, it offers a comfortable stay in the heart of the town.

Elegant Rooms with Modern Amenities
Each room at the Crown Hotel features a flat-screen TV, iPod docking station, seating area, and desk. The perfect blend of modern comforts and traditional charm awaits you in every corner.

Award-Winning Dining Experience
Indulge in a culinary delight at the hotel's restaurant, known for its carefully crafted dishes made from fresh, local ingredients. Pair your meal with a selection from the extensive wine list for a truly unforgettable dining experience.

Ready to experience the charm of Southwold at the Crown Hotel? Book your stay now and immerse yourself in comfort and luxury.

Important information:

Please note that each room can only accommodate 2 adults. Children's beds are available at an additional charge on request only.

3 rooms or more are subject to our group terms and conditions and must be booked directly with the hotel.

The Crown Hotel does not have a elevator and all of its bedrooms are located on the 1st and 2nd floors and are accessible via stairs only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1351 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.7
S
Susan • extended_group • gb
8
We had a lovely time having a central base for shopping and beach.
Pros:

Great location being on the Main Street but not to far from the beach

Cons:

We had a vegetarian in our party and the chose was very poor .

2026-06-20 • via Nuitee
E
Elaine • couple • gb
9
Nothing to much trouble
Pros:

Breakfast lovely

Cons:

Service excellent

2026-06-20 • via Nuitee
A
Alison Jayne • solo_traveller • gb
8
2026-06-19 • via Nuitee
K
Keith • couple • gb
8
Lovely traditional town centre hotel
Pros:

Excellent central location with parking

Cons:

Nothing

2026-06-18 • via Nuitee
S
Sheila • couple • gb
7
Nice staff central conveient hotel. Rooms could do with a bit updating
Pros:

Location was good. Breakfast was lovely

Cons:

The stairs.no fridge. No wardrobe. Dirty carpet

2026-06-17 • via Nuitee
J
Julie • couple • gb
10
2026-06-17 • via Nuitee
P
Philip • couple • gb
8
2026-06-16 • via Nuitee
A
Anne • couple • gb
9
Pros:

Fantastic

2026-06-16 • via Nuitee
F
Francis • extended_group • gb
8
Very pleasant stay.
Pros:

Food was excellent and the service was friendly and professional.

Cons:

The weather!

2026-06-12 • via Nuitee
J
John • couple • gb
10
2026-06-11 • via Nuitee
S
Sara • couple • gb
10
Really lovely stay would recommend
Pros:

Really lovely room with nice touches such as local beer and a great selection of tea and coffee. Lovely bathroom too which felt really luxurious

Cons:

Nothing- there are so small, steep steps to be aware of it you have trouble with that sort of thing!

2026-06-11 • via Nuitee
A
Alan • couple • gb
9
2026-06-10 • via Nuitee
V
Valerie • couple • gb
9
Pros:

Everything was fine

Cons:

The food was good but portions very large would have liked the option of a smaller plate

2026-06-10 • via Nuitee
T
Tony • couple • gb
7
2026-06-10 • via Nuitee
J
Jenny • solo_traveller • gb
9
Lovely as always
Pros:

Always welcoming, well appointed rooms, great location, good breakfast

Cons:

The pillows were a bit lumpy

2026-06-10 • via Nuitee
S
Sarah • couple • gb
10
A lovely heritage location, ideal for exploring the delights of Southwold
Pros:

A beautiful room and very comfortable bed in characterful surroundings. The food in the restaurant was fresh, simple and perfectly cooked, A great central location for exploring Southwold - everything is in walking distance of the hotel.

Cons:

The treads on the stairs are very narrow, so need to take care walking up and down!

2026-06-10 • via Nuitee
S
Susan • couple • gb
9
Pros:

Great location in the centre of Southwold and has private parking. Food was excellent at dinner and breakfast.

2026-06-09 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Staff very good. Room comfortable

Cons:

All OK

2026-06-05 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

The hotel was in a good position and breakfast was lovely.

Cons:

We did not sleep well! Our room needed dark curtains. It was light before 4am and this made it difficult to sleep. (Eye masks were provided but unpleasant to use.) We could hear people moving around upstairs and in the corridor during the night.

2026-06-04 • via Nuitee
L
Lisa • couple • gb
8
Lovely hotel, great location, not ideal for anyone with limited mobility.
Pros:

Central location, car parking, great staff

Cons:

3 flights of stairs for my 79yr old Mum to the room wasn’t ideal.
The side bath panel was rotten and didn’t look very nice which should be an easy fix.

2026-06-03 • via Nuitee