The Swan Hotel

Hotels
9.1 (1467 reviews)
Market Place , Southwold , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Staff occasionally inconsistent
Some cleanliness issues

Categories

Cleanliness
8.4
The bathroom looked tired and was not that clean in one instance.
Service
9.4
Staff generally good, though there were occasional lapses in service.
Location
9.4
Excellent location close to the sea and local pubs.
Room Quality
8.9
Rooms were comfortable but some had issues like excessive heat or a cold bathroom floor.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.9
Slightly over-priced but generally good value for the experience.
Food and Beverage
9.4
Breakfasts were excellent and the food in the restaurant was highly praised.
Overall Experience
9.5
General sentiment was very positive with most customers expressing enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Luxurious Accommodation
The Swan Hotel in Southwold offers elegant 4-star accommodation with a blend of historic charm and modern amenities. From Nespresso machines to four-poster beds, each room is designed for comfort and style.

Culinary Delights
Indulge in a culinary journey at The Still Room and The Tap Room, where you can savor delicious dishes and locally brewed Adnams’ beers. Experience a taste of tradition and innovation in every bite.

Explore and Experience
Located just steps away from Southwold's high street and the beach, The Swan Hotel is the perfect base for discovering the town and its surroundings. Let our butler service and knowledgeable staff enhance your stay with tailored recommendations and guided tours.

Ready to immerse yourself in luxury and history? Book your stay at The Swan Hotel for an unforgettable experience.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The Garden Rooms are separate from the main building and are at the rear of the hotel. These rooms are our only dog-friendly rooms. They have a small garden area with an outdoor terrace and seating and views of Southwold Lighthouse.
Dogs are charged at £15 per dog per night, the hotel itself is not dog friendly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 1467 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.5
L
L Boon couple gb
8
2026-03-26 via Nuitee
C
Cash couple gb
9
Wonderful staff and a great place to be
Pros:

A wonderful hotel as always

Cons:

The bed in our room was v lumpy and not great for bad backs! Everything else was as lovely as always though.

2026-03-23 via Nuitee
J
Jemini couple gb
9
2026-03-23 via Nuitee
A
Amy-leigh couple gb
10
2026-03-22 via Nuitee
W
Woolston solo_traveller gb
10
A wonderful break away.
Pros:

It’s just perfect. The choice of seating areas was perfect for us as a couple to relax rather than having to leave the property.

Cons:

Nothing

2026-03-22 via Nuitee
M
michael solo_traveller gb
7
A pleasant stay but not sure that the price was reflected in the quality of the room.
Pros:

Parking, reception, breakfast.

Cons:

The room was too warm overnight, even with the rads turned to zero. There was noise from above eg snoring and running water.

2026-03-21 via Nuitee
D
Dennis couple gb
10
A beautiful place, seemingly unspoilt by the ravages of population, with an antique charm and nicen.
Pros:

Location, the town , feeling safe, people, staff, just a complete superb place.

Cons:

Personally, main meals in the Hotel felt too upmarket, would have eaten in if more middle of the road dishes were available.

2026-03-20 via Nuitee
J
Jane couple gb
10
A wonderful coastal escape
Pros:

Being staying here for many years and always top knotch

Cons:

Nothing

2026-03-20 via Nuitee
C
C couple gb
10
Very enjoyable few days and hope to go again
Pros:

Really quirky room with modern four poster and walk in shower, comfortable bed. Coffee machine, lots of lovely towels, robes and slippers and even shoe rack hidden away in wardrobe. Staff were all really nice. Nothing seemed too much trouble for them. Ate dinner in the restaurant once and there was a good atmosphere, good service and dessert was extremely delicious..

Cons:

Can't think of anything

2026-03-19 via Nuitee
D
Darrell couple gb
10
2026-03-19 via Nuitee
C
Christine couple gb
10
2026-03-16 via Nuitee
A
Andrea extended_group gb
10
Really enjoyed our stay
Pros:

Rooms were so comfortable and spacious,
Breakfast options were excellent and food was well presented
Great service and friendly helpful staff

2026-03-16 via Nuitee
K
Karen couple gb
10
2026-03-16 via Nuitee
M
michael couple gb
10
2026-03-14 via Nuitee
G
Graeme couple gb
9
Pros:

Great location in heart of the town

2026-03-14 via Nuitee
B
Brian couple gb
9
Nearly perfect
Pros:

Room breakfast

Cons:

A flat mattress instead of a big lump in middle

2026-03-14 via Nuitee
N
Nicola couple gb
10
Best place to stay in Southwold
Pros:

Beautiful, full of character, excellent location

Cons:

Nothing

2026-03-13 via Nuitee
S
Stephanie couple gb
10
Brilliant
Pros:

Lovely hotel, great room, the restaurant and tap room were great. Best hotel I’ve stayed in the Uk

Cons:

Can’t think of anything

2026-03-12 via Nuitee
C
Carla couple gb
10
2026-03-10 via Nuitee
I
Isobel couple gb
7
Pros:

Position

Cons:

Our bathroom was very small

2026-03-10 via Nuitee