The Swan Hotel

Hotels
9.1 (1615 reviews)
Market Place , Southwold , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Staff occasionally inconsistent
Some cleanliness issues

Categories

Cleanliness
8.4
The bathroom looked tired and was not that clean in one instance.
Service
9.4
Staff generally good, though there were occasional lapses in service.
Location
9.4
Excellent location close to the sea and local pubs.
Room Quality
8.9
Rooms were comfortable but some had issues like excessive heat or a cold bathroom floor.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.9
Slightly over-priced but generally good value for the experience.
Food and Beverage
9.4
Breakfasts were excellent and the food in the restaurant was highly praised.
Overall Experience
9.5
General sentiment was very positive with most customers expressing enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Luxurious Accommodation
The Swan Hotel in Southwold offers elegant 4-star accommodation with a blend of historic charm and modern amenities. From Nespresso machines to four-poster beds, each room is designed for comfort and style.

Culinary Delights
Indulge in a culinary journey at The Still Room and The Tap Room, where you can savor delicious dishes and locally brewed Adnams’ beers. Experience a taste of tradition and innovation in every bite.

Explore and Experience
Located just steps away from Southwold's high street and the beach, The Swan Hotel is the perfect base for discovering the town and its surroundings. Let our butler service and knowledgeable staff enhance your stay with tailored recommendations and guided tours.

Ready to immerse yourself in luxury and history? Book your stay at The Swan Hotel for an unforgettable experience.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The Garden Rooms are separate from the main building and are at the rear of the hotel. These rooms are our only dog-friendly rooms. They have a small garden area with an outdoor terrace and seating and views of Southwold Lighthouse.
Dogs are charged at £15 per dog per night, the hotel itself is not dog friendly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 1615 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.5
A
Anne couple gb
8
We stayed for two nights and very much enjoyed our stay.
Pros:

The location was perfect and great to have car parking at the hotel. Hotel staff were very helpful and friendly.

2026-06-20 via Nuitee
S
Sara extended_group gb
8
2026-06-19 via Nuitee
T
Teresa solo_traveller gb
10
Superb location with free parking. Luxury hotel.
Pros:

The room was very spacious and very comfortable. All the staff were friendly. Having free carparking on site was added bonus. Food was excellent.

Cons:

Not a great view from our bedroom windows.

2026-06-19 via Nuitee
W
Wendy solo_traveller gb
8
Pros:

The location and friendly staff and great breakfast. Also rooms very clean

Cons:

Room was warm overnight had to have a desk fan running most of night to jeep room cool. Don't think it was quite worth the money.

2026-06-18 via Nuitee
T
Thomas couple gb
9
Relaxing location
Pros:

Everything

Cons:

Nothing

2026-06-18 via Nuitee
J
Janet couple gb
10
2026-06-18 via Nuitee
R
Ross couple gb
10
2026-06-17 via Nuitee
T
Tracey couple gb
8
2026-06-15 via Nuitee
A
Allan couple gb
10
It was our wedding anniversary & first visit to southwold. Couldnt have chosen better hotel.
Pros:

Staff were all fantastic. Breakfast selection & choice were very good. Did not have Evening meal.
Bar area was friendly & spotlessly clean

Cons:

Nothing to dislike.

2026-06-15 via Nuitee
H
Helen couple gb
10
Special stay - would love to come again
Pros:

Lovely hotel with stylish comfortable room and delicious breakfast

Cons:

Nothing

2026-06-13 via Nuitee
S
Simon couple gb
9
All in all, excellent 👍
Pros:

Everything apart from below

Cons:

That was one hot room! Fans provided but needs aircon really

2026-06-13 via Nuitee
K
Katherine Ireson couple gb
10
2026-06-12 via Nuitee
A
Antony solo_traveller gb
10
Pros:

The room was very comfortable with friendly staff throughout the hotel. The location was excellent to explore the area.

Cons:

Nil

2026-06-11 via Nuitee
N
Nigel couple gb
6
Present stay not up to what we expected for the price.
Pros:

Good location

Cons:

Continental breakfast selection not very good

2026-06-11 via Nuitee
D
David couple gb
10
Your response to my informing you of our double celebration was so very welcome. as was our arrival.
Pros:

Exellent service at breakfast - - good selection of fruit/cereals and splendid mains.
Eggs benedict me all-time favourite !!

Cons:

Nothing ! Thanks for the weather !

2026-06-11 via Nuitee
A
Angela solo_traveller gb
8
Lovely hotel with great food
Pros:

Location, friendly staff and nice lounge and restaurant. Thank you the gin. Breakfast fantastic

Cons:

Our room was noisy and window open because the room was warm.
I thought the reception and corridors were a little tatty and skirting not very clean

2026-06-09 via Nuitee
S
Susan couple gb
7
Ok for premium price some aspects
Pros:

Location

Cons:

Price

2026-06-08 via Nuitee
P
Phillips solo_traveller gb
10
Perfect place to stay, staff were wonderful, couldn’t ask for more
Pros:

Absolutely beautiful, and perfect location

Cons:

Nothing to say here

2026-06-08 via Nuitee
J
Julie extended_group gb
10
The whole experience was excellent.
Pros:

Everything was great, the rooms were good, the food was excellent in the restaurant for both breakfast and dinner, the staff all spoke and were friendly, could not have wished for a better time.

Cons:

Nothing could be improved upon, unfortunately the weather was horrible but that was one of those things.

2026-06-08 via Nuitee
S
Sue couple gb
10
Exceptional location, staff and service.
Pros:

Liked the fact that nothing was too much trouble- right across the board- will definitely be back

Cons:

Felt the menu in the tap room was maybe a little limited ( alas couldn't have a table after 7pm in the restaurant) but really enjoyed what we did have.

2026-06-08 via Nuitee