Hotel Los Hidalgos

Hotels
•
Independent
6.8 (12 reviews)
Campo de Revolgo s/n, Santillana del Mar, 39330 , Santillana del Mar , ES
34-942-818101

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Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Fireplace in lobby
Television in common areas
Free breakfast
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Review Highlights

Pros:
Very clean
Friendly staff
Great location
Charming property
Good value
Cons:
Parking difficulties
No air conditioning
Thin walls
Busy with school children
Basic breakfast options

Categories

Cleanliness
8.5
Reviews often highlight the cleanliness of the hotel as a positive aspect, with multiple guests commending the clean rooms.
Service
8.2
Guests generally reported a high level of satisfaction with the service provided by the hotel staff, though there were occasional comments about crowds and wait times.
Location
8.3
The hotel's location is consistently praised for its proximity to landmarks, parks, and transport, despite some remarks about parking difficulties.
Room Quality
7.6
Many guests were pleased with the room's aesthetics and comfort, but there were some concerns regarding lack of air conditioning and soundproofing.
Amenities
7.8
The variety at breakfast and the well-maintained playground were mentioned as satisfactory amenities, with a few negative comments on the lack of facilities such as a spa.
Value for Money
7.9
Guests perceive the hotel as good value for the price, particularly noting the charm and character of the property, despite a minor complaint about breakfast.
Food and Beverage
7
Mixed feedback with some guests unhappy with the breakfast selection, while others appreciated the effort to provide a quiet dining experience.
Overall Experience
8.1
Overall, guests were pleased with their stays, mentioning the charm of the hotel and the positive experiences they had, with intentions to recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 02:06

Property Description

Terrace and Garden Views
Enjoy the scenic views from the terrace and garden at Hotel Los Hidalgos.

Dining and Refreshments
Savor a delightful meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Amenities
Benefit from complimentary breakfast, free parking, and services like dry cleaning and tour assistance.

For a delightful stay in Santillana del Mar, book your room at Hotel Los Hidalgos today.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

6.8
Based on 12 reviews
Cleanliness: 8.5
Service: 8.2
Location: 8.3
Room Quality: 7.6
Amenities: 7.8
Value for Money: 7.9
Food and Beverage: 7
Overall Experience: 8.1
N
Natalia
4
Disappointed.
Pros:

We were disappointed with our choice. I do not recommend this hotel for the following reasons:
1. Staff does not speak English. They also did not show-up when we checked-out, so a housemaid had to accept our payment (it was a challenge for her).
2. Room and bathroom is badly equipped and smelled, and is really very cold. In the morning it was +12C in the room. They did not give us heaters, so we had to sleep with 2 levels of clothes.
3. Breakfast is very bad - bread and margarine, small glass of juice and coffee. That's all. Bad quality of all, except juice.
4. Our room was much worse, than rooms on photos. If I see our room earlier - I would not stay there.

2018-10-15 • via Nuitee
V
Verified traveler
8
Muy buen hotel para visitar Santillana del Mar
Pros:

Muy buen hotel y muy bien ubicado. Con posibilidad de aparcar sin costo adicional que es valioso para Santillana del Mar. Muy próximo al centro antiguo y la zona turística, para poder ir caminando. El desayuno con bastante variedad y el personal muy servicial. Es un hotel con cierta antiguedad, reformado seguramente hace algunos años, pero donde todo funciona bien. Para la zona muy buena relación calidad/precio.

2018-08-20 • via Nuitee
V
Verified traveler
2
Nefasto
Pros:

No repetiremos mas en este hotel, el hotel se encuentra al lado de un parque, nuestra habitacion se encontraba enfrente de un parque que por la noche suelen frecuentar jovenes fumando y precisamente no tabaco,tuvimos que dormir con la ventana cerrada del olor que subia a nuestra habitacion porque justo debajo de la ventana hay unos bancos donde se sientan a fumar,no tiene ningun tipo de insonoracion se escucha todo de las habitaciones y de la calle, la cama muy incomoda muy antiguo todo,el desayuno muy flojo nada de lo que destacar, hay mejores hoteles por el precio que tiene en santillana

2018-08-20 • via Nuitee
P
Pepe
8
Pros:

Muy acogedor, buena situación y un trato excelente. Lo recomiendo

2018-06-08 • via Nuitee
V
Verified traveler
8
Pros:

Calidad-precio correcto.zona preciosa

2018-05-25 • via Nuitee
M
Michael
8
Santillana Del Mar
Pros:

Great called city merits a one night stay . We were their 2.
Make reservations to restaurants if on the weekend .

2018-05-11 • via Nuitee
V
Verified traveler
8
Buena ubicación, a menos de 5 minutos del centro
Pros:

Calidad precio muy buenos, con desayuno incluido la verdad que si volvemos repetiremos,el personal del hotel muy simpático.

2017-10-16 • via Nuitee
M
Maria B
8
Cozy
Pros:

We enjoy this hotel friendly staff great location to visit the old town. Good for the money

2017-09-16 • via Nuitee
J
JAMES
6
A pleasant trip
Pros:

An old hotel, staff were very welcoming. No air conditioning or fans in the room. Bathroom was very tiny with the smallest bath I've ever seen. Area is beautiful, well worth a visit.

2017-09-08 • via Nuitee
J
jose jorge
4
Pros:

Lo mejor: Aparcamiento gratis y atención del personal.
Lo peor: requiere renovación urgente, mobiliario y limpieza deficientes.

2017-08-27 • via Nuitee
V
Verified traveler
10
Pros:

People of the hotel were very kind with us during our stay

2017-08-21 • via Nuitee
V
Verified traveler
8
Muy buen trato
Pros:

El trato por parte del personal ha sido maravilloso, dispuestos a atender todas nuestras dudas

2017-05-02 • via Nuitee