Hotel Costanera Concepcion

Hotels
8.7 (2120 reviews)
Cochrane Poniente 75 , Concepción , CL
+56 41 274 8110

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Noise from nearby construction
Bathroom issues

Categories

Cleanliness
7.8
Several reviews indicate issues with cleanliness, particularly concerning the bathrooms and overall room freshness.
Service
9.3
Most reviews emphasize the attentive and friendly service from the staff.
Location
8.8
The location is frequently mentioned positively, being near various attractions.
Room Quality
8.3
Room quality received mixed feedback, with comfort praised but also some concerns about cleanliness.
Amenities
8.8
Amenities received some criticism but generally reported as acceptable for the hotel tier.
Value for Money
8.8
Guests found the value for money to be good, particularly with respect to breakfast and location.
Food and Beverage
8.8
Most reviews praise the breakfast and dining experience.
Overall Experience
9
Overall, most guests had a satisfying experience, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:40

Property Description

Modern Rooms with Amenities
Experience modern décor rooms equipped with all essential amenities such as a flat-screen cable TV, minibar, and air-conditioning at Mercure Concepción. Relax in the comfortable seating area available in select units, ensuring a convenient stay for all guests.

Convenient Facilities
Take advantage of the fitness center to stay active during your visit. Additionally, benefit from the business center for any work needs, and enjoy the convenience of laundry services provided at a surcharge.

24-Hour Front Desk Service
Rest assured with our round-the-clock front desk service, offering luggage storage and a safety deposit box for your convenience. Your comfort and security are our top priorities at Mercure Concepción.

Book now for a delightful stay at Mercure Concepción and enjoy the best of accommodation with free Wi-Fi in Concepción.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Location

Guest Reviews

8.7
Based on 2120 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9
L
luz alejandra • couple • cl
10
Confort
Pros:

La ubicación el desayuno los baños

Cons:

Todo ok

2026-10-30 • via Nuitee
N
Nicolás • solo_traveller • cl
9
Pros:

buen precio calidad

Cons:

Poca luz de la habitación

2026-10-29 • via Nuitee
C
Carla • couple • cl
8
Buena ubicación y buen desayuno
Pros:

Muy buena ubicación y buen desayuno

Cons:

Hay trabajos en la
Vía. Lo que provocaba mucho ruido desde temprano y durante toda la tarde, quizá deberían advertir eso antes de hacer la reserva

2026-10-29 • via Nuitee
L
Lopez De Abechuco • couple • cl
6
2026-10-28 • via Nuitee
H
Harold • family_with_children • cl
10
Pros:

Comida

2026-10-28 • via Nuitee
A
Andreha • family_with_children • cl
10
Pros:

X8

Cons:

X

2026-10-27 • via Nuitee
M
María • extended_group • cl
8
Hotel correcto para actividades laborales.
Pros:

Ubicación y estacionamiento

Cons:

Se nota el cambio de una gran cadena hotelera a una local, muy alto los precios del restaurant

2026-10-27 • via Nuitee
N
Natalia • solo_traveller • cl
9
2026-10-27 • via Nuitee
N
Nicolas • solo_traveller • cl
9
Great location, comfortable rooms and excellent gym access, but the breakfast could be better
Pros:

The hotel is well located, the rooms are comfortable, and the partnership with the gym just around the corner is a great bonus.

Cons:

Breakfast

2026-10-26 • via Nuitee
R
Reyes • couple • cl
9
Excelente alternativa para alojarse en Concepción
Pros:

Habitaciones con mobiliario moderno, bien cuidado, limpio. La habitación que nos toco en el piso 16 tenia una vista muy linda.
El personal del hotel muy amable.

Cons:

Mejorar la variedad de alimentos del desayuno, es rico pero falta variedad.

2026-10-26 • via Nuitee
P
Patricio • solo_traveller • cl
6
Cons:

el desayuno

2026-10-26 • via Nuitee
M
Marisa • family_with_children • cl
10
Pros:

Instalaciones

2026-10-25 • via Nuitee
M
Martin Filp • family_with_children • cl
9
2026-10-25 • via Nuitee
M
Mildred • family_with_children • cl
10
Pros:

Muy buen buffet de desayuno y almuerzo

2026-10-25 • via Nuitee
J
Jeremías • couple • cl
10
2026-10-24 • via Nuitee
A
Antonieta • extended_group • cl
9
2026-10-23 • via Nuitee
O
Oscar • couple • cl
6
Buen hotel "pero" es dog friendly
Pros:

El restaurant, almuerzo

Cons:

Que sea dog friendly. Tuve que soportar los ladridos de una mascota. Sería conveniente que dejaran un piso exclusivo para quienes van con mascotas. Otro problema fue el accionamiento de una alarma por un defecto, debieran reponer el teléfono en la habitación, ya que el sistema de comunicación "vía whatsapp" no es instantáneo en su respuesta.

2026-10-22 • via Nuitee
L
Laura Chaves • family_with_children • br
9
Pros:

Atendimento muito bom, apartamento limpo e restaurante muito bom.

Cons:

Embora tenha cama grande, tive que solicitar cama extra, paga a parte, pois meu filho tem 11 anos e não dormimos tão confortável os três numa mesma cama.

2026-10-21 • via Nuitee
C
Cristian • couple • cl
10
Excelente
Pros:

Las habitaciones y el servicio

Cons:

Todo me gustó

2026-10-21 • via Nuitee
S
Soledad Andrea • family_with_children • cl
10
Pros:

Personal muy atento y amable. Instalaciones cómodas.

2026-10-19 • via Nuitee