WoodSpring Suites Baltimore White Marsh - Nottingham

Hotels
•
WoodSpring
5.3 (578 reviews)
4985 Mercantile Rd. , White Marsh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location was good
Quiet environment
Friendly staff in some cases
Cons:
Dirty rooms
Rude staff
Bugs in the room
Uncomfortable beds
Poor amenities

Categories

Cleanliness
3.26
Multiple reviews mentioned dirty rooms, bugs, and unclean bathrooms.
Service
7.23
Mixed experiences with service; some staff were rude while others were helpful.
Location
8.27
Location generally considered good; proximity noted in various reviews.
Room Quality
3.72
Poor room quality mentioned repeatedly; complaints about outdated facilities.
Amenities
4.75
Limited amenities noted; cleanliness affected use, such as having bugs and bad plumbing.
Value for Money
4.71
Many felt the price was not reflective of the service and room quality.
Food and Beverage
5.76
Not mentioned in reviews; assigned average value.
Overall Experience
4.73
Overall experiences were negative with only few positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Located in White Marsh, our hotel is within close proximity to Towson University, Clifton Park, and various other attractions.

Fitness Center and Free WiFi: Stay active during your stay with access to our fitness center, and stay connected with complimentary high-speed WiFi throughout the property.

Free Private Parking and Room Service: Enjoy the convenience of free private parking for guests with vehicles. Indulge in our room service options for a comfortable and relaxing stay.

Ready to experience a modern stay with convenient amenities? Book your stay at WoodSpring Suites Baltimore White Marsh - Nottingham now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.3
Based on 578 reviews
Cleanliness: 3.26
Service: 7.23
Location: 8.27
Room Quality: 3.72
Amenities: 4.75
Value for Money: 4.71
Food and Beverage: 5.76
Overall Experience: 4.73
D
Danielle • solo_traveller • us
10
2026-04-11 • via Nuitee
D
Diara • family_with_children • us
9
2026-04-11 • via Nuitee
C
Chicas • couple • us
6
2026-04-10 • via Nuitee
O
Olatunde • family_with_children • us
10
2026-04-09 • via Nuitee
S
Smith • solo_traveller • us
10
2026-04-04 • via Nuitee
W
wood • family_with_children • us
8
Pros:

Location, amenities

2026-04-04 • via Nuitee
S
Saquandra • solo_traveller • us
5
Wouldn’t stay here again .
Pros:

The view and quietness

Cons:

The wait time at the front desk as well as there being no hot water in the first room I checked into . Then to be transferred to a room on the third floor which elevators didn’t work and the bathroom door didn’t close.

2026-04-03 • via Nuitee
J
Jada • extended_group • us
7
My stay there was comfortable.
Pros:

The staff was very helpful to me. I didn't fully read that they focus on the extended stay. So, they didn't have have none of the amenities I had wanted. Management did understand my mixup, and they helped accommodate me as best they can

Cons:

That they didn't have an ice maker.

2026-04-02 • via Nuitee
D
David • couple • us
1
Na
Pros:

Na

Cons:

Na

2026-04-01 • via Nuitee
J
Jamie • couple • us
1
Pictures online are misleading to what it actually looks like
Pros:

The lady at the desk was very nice and friendly.

Cons:

Room dirty. Stains on walls, bedding, rust all over fridge, toilet was clogged and overflowing to top. Walked in looked at room and walked right back out.

2026-03-30 • via Nuitee
A
Amira • family_with_children • us
5
2026-03-28 • via Nuitee
P
Phontavia • solo_traveller • us
10
2026-03-28 • via Nuitee
K
Kimberly • couple • us
8
I would highly recommend this location for a short or longer visit because you have access to grocery stores, restaurant
Pros:

The property is in a great location and the staff is amazing.

Cons:

The property is clean, rooms are a nice size and the staff is always friendly.

2026-03-24 • via Nuitee
C
Chicas • couple • us
8
2026-03-22 • via Nuitee
Q
Queenette • couple • us
1
Decided not to stay was able to see my room before I signed the agreement and the room was terrible
Pros:

The rooms were filthy. There were crumbs, Hair and stains in the bedrooms under the sheets. The appliances in the room looked really old floors were rusty bathroom was rusty

Cons:

The location, the front staff was very kind

2026-03-19 • via Nuitee
T
Theodis • solo_traveller • us
1
2026-03-17 • via Nuitee
N
nita • solo_traveller • us
1
Cons:

Customer service

2026-03-16 • via Nuitee
H
Heather • solo_traveller • us
1
Horrible my son jus got fine a transplant we had to sta here for a night found the poop in the room the next morning tha
Pros:

Nothing

Cons:

Found dog poop in our room the next morning under the bed, mice trays under sink

2026-03-16 • via Nuitee
C
Campbell • family_with_children • us
1
2026-03-14 • via Nuitee
G
Goode • solo_traveller • us
8
2026-03-12 • via Nuitee