WoodSpring Suites Baltimore White Marsh - Nottingham

Hotels
•
WoodSpring
5.3 (562 reviews)
4985 Mercantile Rd. , White Marsh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location was good
Quiet environment
Friendly staff in some cases
Cons:
Dirty rooms
Rude staff
Bugs in the room
Uncomfortable beds
Poor amenities

Categories

Cleanliness
3.26
Multiple reviews mentioned dirty rooms, bugs, and unclean bathrooms.
Service
7.23
Mixed experiences with service; some staff were rude while others were helpful.
Location
8.27
Location generally considered good; proximity noted in various reviews.
Room Quality
3.72
Poor room quality mentioned repeatedly; complaints about outdated facilities.
Amenities
4.75
Limited amenities noted; cleanliness affected use, such as having bugs and bad plumbing.
Value for Money
4.71
Many felt the price was not reflective of the service and room quality.
Food and Beverage
5.76
Not mentioned in reviews; assigned average value.
Overall Experience
4.73
Overall experiences were negative with only few positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Located in White Marsh, our hotel is within close proximity to Towson University, Clifton Park, and various other attractions.

Fitness Center and Free WiFi: Stay active during your stay with access to our fitness center, and stay connected with complimentary high-speed WiFi throughout the property.

Free Private Parking and Room Service: Enjoy the convenience of free private parking for guests with vehicles. Indulge in our room service options for a comfortable and relaxing stay.

Ready to experience a modern stay with convenient amenities? Book your stay at WoodSpring Suites Baltimore White Marsh - Nottingham now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.3
Based on 562 reviews
Cleanliness: 3.26
Service: 7.23
Location: 8.27
Room Quality: 3.72
Amenities: 4.75
Value for Money: 4.71
Food and Beverage: 5.76
Overall Experience: 4.73
T
Taylor • family_with_children • us
9
2026-01-30 • via Nuitee
L
Locklear • couple • us
10
2026-01-25 • via Nuitee
D
DeAndre • couple • us
8
2026-01-24 • via Nuitee
B
Bryan • couple • us
3
2026-01-21 • via Nuitee
T
Terrell • solo_traveller • us
7
It was overall ok
Pros:

It was clean and the location

Cons:

No hot water. Night staff was fine but the morning front desk clerk was a little dismissive

2026-01-20 • via Nuitee
K
Khadizatul • couple • us
2
2026-01-20 • via Nuitee
M
Memunatu • couple • us
6
it was okay wish it was a bit cleaner
Pros:

had a fridge and microwave, the place was quiet and sort of clean for the most part, staff were also very nice!

Cons:

bathroom was dirty, the lights in the bathroom didn’t work, the sink didn’t have a stopper, the air conditioning had a nasty smell, the sheets looked dirty and like they weren’t changed, no extra toilet paper

2026-01-20 • via Nuitee
R
Robert • solo_traveller • us
8
2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
8
2026-01-19 • via Nuitee
T
Tavian • couple • us
1
Bad a dirty sock was on the floor
Cons:

The TV didnt work,dirty sock was on the floor bathroom wasn't clean

2026-01-19 • via Nuitee
P
Patrick • couple • us
1
Miserable
Pros:

Bed was unmade, no towels, only two sad pillow, tv did not work. $200 pet fee for ONE night.

2026-01-19 • via Nuitee
C
Carlos • family_with_children • us
10
2026-01-19 • via Nuitee
T
Tayla • solo_traveller • us
3
Pros:

The staff was really nice. I have to say they were pleasant and helpful.

Cons:

Smells like cigarettes and weed all the time. You get what you pay for, it’s a cheap very run down establishment. You check in, you give them a $100 deposit and your license. Upon arrival, they will hold her license and card at the front desk so you can check the room to see if you like it, because they’re non refundable place. My room has a hole in the bathroom door upon arrival, which I told the front desk about. The place is very beat up, dirty. The bed in the room is a trundle bed. You get 2 dirty thin blankets. I highly suggest bringing your own blankets and cleaning supplies.

2026-01-17 • via Nuitee
J
James • solo_traveller • us
1
Worst customer service I have ever experienced
Pros:

Nothing at all

Cons:

I was accused of using drugs and flagged but was not charged a smoking fee Also The front desk person who refused to give me his name and refused to contact a manager accused me of being drug addict and flagged my name for drugs

2026-01-16 • via Nuitee
J
Janeen • couple • us
2
Horrible
Pros:

Breakfast was great

Cons:

When we checked in the room had roaches and ants. The beds had plastic on them ,also the pillows were horrible.

2026-01-15 • via Nuitee
M
Martinez • family_with_children • us
10
2026-01-10 • via Nuitee
D
Diamond • couple • us
4
2026-01-04 • via Nuitee
J
Johnson • solo_traveller • us
1
Pros:

The location was ok.

Cons:

The bed was extremely uncomfortable. The water pressure in the shower was not good and we might have seen a roach. The comforter was extremely thin for December. The towels were very hard and the bed pillows were very small. I understand the reasonable price but for an extended stay suite, it was surprisingly basic. My husband and I didn't even stay the full 2 days. We paid but could not stay. Christmas Eve staycation.. yikes

2025-12-27 • via Nuitee
D
David • family_with_children • us
8
2025-12-14 • via Nuitee
R
Rotimi • couple • us
10
2025-12-10 • via Nuitee