WoodSpring Suites Baltimore White Marsh - Nottingham

Hotels
WoodSpring
5.3 (665 reviews)
4985 Mercantile Rd. , White Marsh , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Location was good
Quiet environment
Friendly staff in some cases
Cons:
Dirty rooms
Rude staff
Bugs in the room
Uncomfortable beds
Poor amenities

Categories

Cleanliness
3.26
Multiple reviews mentioned dirty rooms, bugs, and unclean bathrooms.
Service
7.23
Mixed experiences with service; some staff were rude while others were helpful.
Location
8.27
Location generally considered good; proximity noted in various reviews.
Room Quality
3.72
Poor room quality mentioned repeatedly; complaints about outdated facilities.
Amenities
4.75
Limited amenities noted; cleanliness affected use, such as having bugs and bad plumbing.
Value for Money
4.71
Many felt the price was not reflective of the service and room quality.
Food and Beverage
5.76
Not mentioned in reviews; assigned average value.
Overall Experience
4.73
Overall experiences were negative with only few positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Located in White Marsh, our hotel is within close proximity to Towson University, Clifton Park, and various other attractions.

Fitness Center and Free WiFi: Stay active during your stay with access to our fitness center, and stay connected with complimentary high-speed WiFi throughout the property.

Free Private Parking and Room Service: Enjoy the convenience of free private parking for guests with vehicles. Indulge in our room service options for a comfortable and relaxing stay.

Ready to experience a modern stay with convenient amenities? Book your stay at WoodSpring Suites Baltimore White Marsh - Nottingham now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.3
Based on 665 reviews
Cleanliness: 3.26
Service: 7.23
Location: 8.27
Room Quality: 3.72
Amenities: 4.75
Value for Money: 4.71
Food and Beverage: 5.76
Overall Experience: 4.73
D
Danielle solo_traveller us
10
2026-08-27 via Nuitee
D
Derrick couple us
7
2026-08-23 via Nuitee
K
Keith W. couple us
1
Will never stay or recommend .very unhappy. Staff were great.
Pros:

Great staff

Cons:

Dirty smells looks old doors were all busted up..feels unsafe guest hangs out at back door looks sketchy. Guest on the above rooms were very noisy seems like a child were constantly running back and forth late at night. Guest hangs out outside back door, very sketchy. Unfortunately I was unable to leave due to other hotels being booked up.

2026-08-17 via Nuitee
D
Drain(Kon) solo_traveller us
10
2026-08-14 via Nuitee
B
Brendan solo_traveller us
10
2026-08-14 via Nuitee
B
Brendsn solo_traveller us
5
2026-08-14 via Nuitee
N
Nelsy solo_traveller us
3
I appreciate that I had a roof over my head, so thank you for that, but I wouldn’t recommend.
Pros:

It was easy to navigate and I appreciate many quick food options around in the area.

Cons:

Staff was almost NEVER at the front desk, making me wait for long periods and overall just seemed over it. Room was also not thoroughly cleaned, just surface level. I genuinely think there was a feces stain on the floor, and weird syrup spots on the sofa. The ac also seemed dirty because it made me sick whenever I was in the room.

2026-08-13 via Nuitee
K
Keayanna solo_traveller us
3
Cons:

dirty and smelly. stains and gunk on the floor. bed had hair all over it.

2026-08-12 via Nuitee
L
Lakeisha couple us
1
2026-08-11 via Nuitee
A
Andrew solo_traveller us
6
2026-08-08 via Nuitee
D
Danielle solo_traveller us
9
2026-08-06 via Nuitee
P
Priscilla solo_traveller us
8
It’s a nice place but I just had a problem with my tv but I was really had to get someone upstairs to help me with it ,I
Pros:

Yes it was not bad.

Cons:

The location was really good for me

2026-08-05 via Nuitee
D
desmin couple us
6
2026-08-05 via Nuitee
D
DeWit solo_traveller us
2
2026-08-04 via Nuitee
S
Stacy solo_traveller us
5
Pros:

Convenience

Cons:

Room needed repairs. I told them the bathroom sink drain was leaking and they never fixed it.

2026-08-02 via Nuitee
B
Bill D family_with_children us
2
Cons:

There were very large brown stains on the mattress the elevator was broken

2026-07-23 via Nuitee
T
Tony couple us
10
2026-07-22 via Nuitee
T
Tanisha family_with_children us
5
Pros:

The staff were friendly

Cons:

It was a roach in our bathroom

2026-07-21 via Nuitee
T
TRACY solo_traveller us
5
2026-07-21 via Nuitee
O
Olatunde solo_traveller us
6
2026-07-18 via Nuitee