Facilities

Free beach cabanas
Boat tours nearby
Nature reserve
Proposal/romance packages available
Free WiFi
Swimming pool
Terrace
Garden
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Cons:
Dirty conditions
Bad service

Categories

Cleanliness
2.76
The hotel is described as dirty with a bad smell.
Service
7.23
Poor reception service was mentioned.
Location
9.27
Standard quality for this hotel tier.
Room Quality
8.22
Standard quality for this hotel tier.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
9.26
Standard quality for this hotel tier.
Overall Experience
7.23
Overall dissatisfaction based on the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Beachfront Dining
Luxurious Amenities
Convenient Location

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 21 reviews
Cleanliness: 2.76
Service: 7.23
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 7.23
J
Jose partner
2
Pros:

No se queden en este hotel, la propiedad no merece la calificación que tiene, con suerte llega a un 2 de 10.

Sucio, feo, huele mal, pésimo servicio de recepción, etc.

2025-09-22 via Nuitee
O
Otto
4
Pros:

There was not WiFi not credit card services , not much mosquitoes

2024-12-29 via Nuitee
A
Ana
6
Pros:

My grand daugther had a paranormal activity in that room where they stayed . Not pleasant experience .

2024-03-11 via Nuitee
L
Leona partner
2
Pros:

When we booked this hotel, I read the reviews and most said it was a very nice place and friendly staff. We had to take a 2 hour ride, which was as expected. But when we got there it was very run down and the room was so tiny and very old. But we decided to give it a try. The pool was awful, not cleaned for a very long time. Weeds everywhere. The toilet did not work and could not find staff. Because of the shared ride, we had no place to go. One of the worst places I've ever gone to.

2024-03-05 via Nuitee
B
Brendan partner
10
Pros:

An absolute highlight of our trip, I could not recommend Marabella eco lodge more. The staff were helpful and friendly, the food was incredible, and the beach was right at the door step. We loved meeting Marta Elena, the cat, and Ginger, the dog, apparently there was another cat we weren’t lucky enough to meet.
Only a short walk down the beach brings you to Cecon, a nature reserve where you can see iguanas, turtles, and crocodiles where they are looked after by some amazing volunteers before being released back to the wild!
A little further down the beach and you reach a shopping strip where we had cheap and delicious food.
The black sands were everything I hoped to see, a little rough for me to go past my knees but that was fine as the pool was perfect to have a splash. There was nothing I could fault. I’m already dreaming of our return one day.

2023-08-26 via Nuitee
M
Marlen
8
Pros:

good

2023-08-02 via Nuitee
P
Paula friends
8
Pros:

Beautiful properties. Too many rules and extra charges for basic needs

2023-03-07 via Nuitee
G
Gary
10
Relaxing Stay, Amazing Staff and Manager
Pros:

The staff and manager at Marbella are so friendly and helpful. There was never a request that was denied. The room is small, but comfortable with the air conditioning working perfectly. The view of the ocean and sound of the waves outside the window are amazing. The beach is very clean and although public it only had hotel guests in the area in front of the hotel during our stay. The hotel is aging so do not expect everything to be shiny new, but everything is in working order and could not be more relaxing. The food is very good. It is more expensive than typical for restaurants in the area, but it must be staffed and is serving a small hotel population so is understandable. Overall a wonderful place for a short holiday. We will return here when we visit Monterrico again.

2023-02-16 via Nuitee
S
Steffan
10
Pros:

Great place! Managers were very helpful in getting transportation to and from the airport in Guatemala City. Definitely recommend going here and want to vacation here again. Thanks

2022-09-11 via Nuitee
R
Rick friends
10
Pros:

Beautiful beachfront property

2022-05-07 via Nuitee
A
Abdel family
10
Pros:

If what you are looking for is a place where right from the moment you put a foot in the door you are treated like family, Marbella Eco Lodge is your place.
This place is managed by a couple; he, Cecilio, designed and built the place (con la ayuda de los albañiles chapines que le trajeron más canas a Cecilio) and she, Cecilia, who runs this place (with some help of Cecilio :) with her heart; again, like if we, guests, were her family. Cecilia's love for cooking and perfection goes beyond anything I have seen. Cecilia no relaja sus standares ni para las papas fritas. Do not dare to leave this place without trying Cecilia's antipasto or the combination of tortilla española (which takes an hour to cook) with a side of antipasto. I found that the entire place is designed with this family feeling in sight. There are so many details, the sitting area on top of the bar (where Cecilio retires some evenings to work on his paintings, the fruit trees planted for self-sustainability, Cecilio's turtles (ask him), Cecilio's novels and poetry. But... what will make us come back to this place and stay for as long as vacations allow, is Cecilio's and Cecilia's humanity; no doubts, well, that and the best Internet in Guatemala (for real). I miss those late nights discussing literature, family or world politics with Cecilio (En, Sp, Ge) and Cecilia (En, Es).
Also, big thanks to the staff, handpicked with the help of Marisol, Cecilia's right hand, and to Ginger and Gato for their company

2022-04-10 via Nuitee
J
John family
10
Pros:

Close to beach. Great food.

GPS takes you to another hotel.

2022-01-31 via Nuitee
O
Oscar partner
10
Pros:

Great place super friendly

2022-01-25 via Nuitee
H
Hector
10
Pros:

The owners were amazing and always willing to serve us in any possible way.
The closeness to the Pacific Ocean and the sound of the waves crashing at the beach created a wonderful and unforgettable experience for us. ❤️

2021-09-27 via Nuitee
V
Verified traveler
4
Pros:

Oceanfront location was the best part of our stay. Wi-Fi was okay. No hot water in shower. Nice family restaurant.

2021-08-29 via Nuitee
V
Verified traveler partner
10
Pros:

Everything was excellent. The owners and staff couldn’t have been more friendly and helpful. They arranged a driver both from/to the Guatemala City Airport, which was nice because it is quite far. Everything was clean and the food onsite was excellent. We had a fabulous and relaxing time. We look forward to going back again in the near future.

2021-06-01 via Nuitee
V
Verified traveler friends
8
Pros:

I found the owner of the hotel unique. He was very accommodating, friendly and good spirit. Nice simple food in the restaurant. I did not have higher expectations about the nature of the property.

2021-03-17 via Nuitee
V
Verified traveler friends
10
Pros:

Beautiful cozy hotel close to Monterrico City center but also far enough to have a quiet, relaxing stay.

You have to get the cocolimon drink! The tables set up on the beach are great for friends traveling and enjoying evening chats. They'll bring food and drink to you as well.

2021-02-18 via Nuitee
S
Silvia
2
Pros:

I never stay it was a very duri place it don’t suppose to be on Hotels.com

2020-01-19 via Nuitee
D
Donna
10
Very nice hotel, right on the beach!
Pros:

The hotel owner, Cecilio, is a very charming and interesting man, full of knowledge!
Alot of fun! The staff also very sweet.
Within walking distance of town.
The beach was lovely, and we also enjoyed the pool alot!
We definitely recommend this hotel!

2018-02-05 via Nuitee