Downtown Santana Hotel

Hotels
7.5 (5367 reviews)
Rua Santana, 131 , Rio de Janeiro , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Luggage storage
Express check-in/check-out
Private check-in/check-out
Allergy-free room
Outdoor furniture
Coffee Shop on site
Fruits
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Small room size
Inconsistent breakfast availability

Categories

Cleanliness
6.71
Some reviews mentioned cleanliness issues, indicating that it could improve.
Service
7.68
Positive comments about staff friendliness and helpfulness.
Location
8.22
Several reviews highlighted the excellent location of the hotel.
Room Quality
6.67
Some guests found rooms to be small or needed better maintenance.
Amenities
7.7
Amenities like the coffee and public space were appreciated.
Value for Money
8.16
Many reviews noted that the hotel offers good value for the price.
Food and Beverage
7.71
Breakfast received generally positive remarks, though some noted it should be replenished more frequently.
Overall Experience
7.18
Overall experience is satisfactory, with guests mentioning they'd return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:51

Property Description

Convenient Location

Located in the heart of Rio de Janeiro, Downtown Santana Hotel offers easy access to major attractions such as Marquês de Sapucaí Sambadrome and Maracanã Stadium. The hotel's proximity to Santos Dumont Airport makes it a perfect choice for travelers.

Comfortable Accommodation

Each air-conditioned room at Downtown Santana features modern amenities including a flat-screen TV and a private bathroom. The provided linen and towels ensure a comfortable stay for all guests.

Exceptional Services

With a 24-hour front desk and a daily breakfast buffet, guests at Downtown Santana Hotel are well taken care of. The free WiFi and private parking add convenience to your stay.

Book now to experience a delightful stay at Downtown Santana Hotel in Rio de Janeiro!

Important information:

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that all guests, including children, need to provide a valid ID at check-in.

All requests for early check-in or late check-out are subject to availability and approval by the property and must be requested before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 5367 reviews
Cleanliness: 6.71
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 7.18
R
Richard solo_traveller br
7
2026-05-09 via Nuitee
A
Andrey lizandro couple br
7
Ok
Pros:

Nada

Cons:

Atendimento na recepção muito ruim

2026-05-09 via Nuitee
V
Vinícius Guimarães solo_traveller br
8
Pros:

O café da manhã é muito bom!

2026-05-09 via Nuitee
J
Jorginho solo_traveller br
9
Pros:

Estacionamento

2026-05-09 via Nuitee
J
Josette solo_traveller br
8
2026-05-09 via Nuitee
S
Simone solo_traveller br
8
Pros:

Localização, perto de tudo. Não é um hotel chique mas gostei bastante.. Atendeu as minhas necessidades prontamente.

Cons:

Os quartos são bem pequenos.

2026-05-09 via Nuitee
P
Pereira solo_traveller br
4
2026-05-08 via Nuitee
A
André Luiz couple br
7
Adequada às minhas necessidades
Pros:

O café da manhã foi extremamente bem servido, com riqueza de opções. A localização e o custo-benefício são excelentes. A presença de um Uber do próprio hotel é uma excelente opção.

Cons:

A cama do quarto é extremamente pequena. A TV só mostra canais abertos. O WiFi não funcionou. A falta de um espaço por onde podemos carregar as malas de rodinhas.

2026-05-08 via Nuitee
J
James couple br
10
2026-05-08 via Nuitee
M
Marcelo solo_traveller br
1
Pros:

Nada

Cons:

De tudo

2026-05-07 via Nuitee
A
Araújo solo_traveller br
10
2026-05-07 via Nuitee
A
Andrey lizandro couple br
10
Ok
Pros:

Café da manhã e a limpeza

Cons:

Recepção despreparada e grossa

2026-05-07 via Nuitee
S
Silva couple br
10
2026-05-07 via Nuitee
R
Rafaela solo_traveller br
10
Ótimo!
Pros:

Primeiro, preciso ressaltar a gentileza, prestatividade e atenciosidade desde a reserva. Precisei estacionar bem antes do check in e fui prontamente atendida. As recepcionistas são muito simpáticas, sempre com um sorriso no rosto.
O quarto de casal é bem pequeno, mas confortável. Travesseiros gostosos, roupa de cama estava limpinha, ar gelando bem, smart tv. O Box bem espaçoso e o chuveiro com uma pressão maravilhosa. Achei silencioso o quarto a noite, dormi bem. Outra ponto a ser ressaltado é a gentileza em deixar um bebedouro e café a vontade no corredor, além de micro-ondas.
O café da manhã é ótimo e com horário bem flexível, de 6 às 10! Tudo que comi estava muito gostoso. Muita variedade e tudo muito bem feito. Enfim, absolutamente NADA a reclamar da estadia. Só elogios e com certeza me hospedarei novamente.

Cons:

Sem reclamação.

2026-05-07 via Nuitee
I
Ivan solo_traveller br
3
2026-05-07 via Nuitee
L
Lazarini Barros extended_group br
8
2026-05-06 via Nuitee
M
Marcio solo_traveller br
10
2026-05-06 via Nuitee
E
Estefany solo_traveller br
10
Pros:

O atendimento e o conforto

Cons:

Nada

2026-05-06 via Nuitee
R
Raquel do Nascimento Dias couple br
7
Cons:

Tive um problema no meu celular, precisei do uso da internet e nada , passei o dia esperando a funcionária arrumar, pq disse pra eu aguardar tô aguardando até agora e era uma emergência… portanto qd colocam acomodação com WI-Fi é mentira .. pq não funciona propaganda enganosa 😡😡

2026-05-06 via Nuitee
D
Darcy Muniz solo_traveller br
7
2026-05-06 via Nuitee