Downtown Santana Hotel

Hotels
7.5 (5086 reviews)
Rua Santana, 131 , Rio de Janeiro , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Luggage storage
Express check-in/check-out
Private check-in/check-out
Allergy-free room
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Small room size
Inconsistent breakfast availability

Categories

Cleanliness
6.71
Some reviews mentioned cleanliness issues, indicating that it could improve.
Service
7.68
Positive comments about staff friendliness and helpfulness.
Location
8.22
Several reviews highlighted the excellent location of the hotel.
Room Quality
6.67
Some guests found rooms to be small or needed better maintenance.
Amenities
7.7
Amenities like the coffee and public space were appreciated.
Value for Money
8.16
Many reviews noted that the hotel offers good value for the price.
Food and Beverage
7.71
Breakfast received generally positive remarks, though some noted it should be replenished more frequently.
Overall Experience
7.18
Overall experience is satisfactory, with guests mentioning they'd return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:51

Property Description

Convenient Location

Located in the heart of Rio de Janeiro, Downtown Santana Hotel offers easy access to major attractions such as Marquês de Sapucaí Sambadrome and Maracanã Stadium. The hotel's proximity to Santos Dumont Airport makes it a perfect choice for travelers.

Comfortable Accommodation

Each air-conditioned room at Downtown Santana features modern amenities including a flat-screen TV and a private bathroom. The provided linen and towels ensure a comfortable stay for all guests.

Exceptional Services

With a 24-hour front desk and a daily breakfast buffet, guests at Downtown Santana Hotel are well taken care of. The free WiFi and private parking add convenience to your stay.

Book now to experience a delightful stay at Downtown Santana Hotel in Rio de Janeiro!

Important information:

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that all guests, including children, need to provide a valid ID at check-in.

All requests for early check-in or late check-out are subject to availability and approval by the property and must be requested before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 5086 reviews
Cleanliness: 6.71
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 7.18
R
Rodrigo • family_with_children • br
10
2026-03-21 • via Nuitee
D
de Souza • family_with_children • br
7
Pros:

Amo estar no Downtown Santana Hotel. Sempre fico lá.

2026-03-21 • via Nuitee
D
Douglas de • family_with_children • br
10
2026-03-21 • via Nuitee
R
Rudinei Borges • family_with_children • br
5
Local complicado
Pros:

Quarto disponibiliza frigobar e o banheiro tem um bom espaço.

Cons:

Quarto extremamente pequeno. Ar-condicionado barulhento e muito antigo. Muito barulho nos corredores. Rua suja e perigosa. Muita escada para subir com as malas sem ajuda de nenhum funcionário.

2026-03-21 • via Nuitee
M
Maykon • family_with_children • br
8
2026-03-21 • via Nuitee
F
Francisco Oliveira • family_with_children • br
8
Funcionários são o diferencial
Pros:

Localização, café da manhã farto e presteza dos funcionários

Cons:

O primeiro quarto para ter uma cama de casal era minúsculo e a cama era uma gangorra. Após fui para um bem melhor

2026-03-21 • via Nuitee
G
Gerson Ribeiro • couple • br
5
Razoável
Pros:

Café da manhã excelente

Cons:

Acomodação razoável

2026-03-19 • via Nuitee
C
Claudia • couple • uy
7
2026-03-17 • via Nuitee
C
Cristiane • family_with_children • br
9
2026-03-17 • via Nuitee
E
Evelyn • family_with_children • br
10
Pros:

tudo

Cons:

tudo

2026-03-17 • via Nuitee
C
Cristiano • solo_traveller • br
8
2026-03-16 • via Nuitee
A
Andrin • solo_traveller • ch
8
2026-03-16 • via Nuitee
S
Sarah Janne • couple • br
10
Adoramos o hotel, voltaremos com certeza! Equipe maravilhosa, funcionários atenciosos e educados, o café da manhã é espe
Pros:

Adoramos o hotel, voltaremos com certeza! Equipe maravilhosa, funcionários atenciosos e educados, o café da manhã é espetacular, o café foi melhor do que eu esperava, tem várias opções salgadas e doces, frutas a vontade, ovos, pães, bolos, o quarto organizado, serviço de quarto muito bom, durante a hospedagem tudo que eu pedi (cobertores, detergente, sabonetes) foi atendido, tem: bebedouro, microondas, café pronto tudo funcionando 24h. Quero deixar um abraço especial para a D. Jacira e equipe da cozinha , e todos os outros são maravilhosos. Estou gestante e fizeram de tudo para termos uma excelente estadia.

Cons:

É um hotel simples, não tem luxo, mas tudo bem organizado e limpo.

2026-03-16 • via Nuitee
L
Luana Agnes • solo_traveller • br
3
Pros:

Nada, mas pelo menos tem café

Cons:

Funcionários barulhentos o dia todo na frente da porta dos quartos. Gritando, derrubando coisas. Rua perigosa e quarto sujo com mofo na parede e cheiro de cigarro

2026-03-16 • via Nuitee
L
Lucas • family_with_children • br
10
2026-03-16 • via Nuitee
K
Karkaju Pataxó • family_with_children • br
9
Pros:

Atendimento e o café da manhã

2026-03-16 • via Nuitee
A
Aline • couple • br
2
Péssima
Pros:

Do refeitório. Do pudim, do café e da tia da cozinha.
.

Cons:

Quarto com muito mofo. Funcionários pelos corredores rindo e conversando altíssimo, o tempo todo. As 7h da manhã alguém tocou a campainha e saiu. Não tinha lixeira no quarto, não tinha colcha ou edredom, só lençol. Chuveiro parece um cano e a água não esquenta muito. Portas com sinal de arrombamento, cama pequeninissima. Só tinha água no corredor perto da cozinha, não dá pra comprar e não tem no frigobar. Vassouras e pás pelos corredores. Só tinha tomada no banheiro. Experiência muito ruim

2026-03-16 • via Nuitee
A
Alex • family_with_children • br
8
Pros:

O café da manhã estava ótimo.

Cons:

Espaço do quarto pequeno.

2026-03-16 • via Nuitee
C
Cristiano • solo_traveller • br
8
2026-03-16 • via Nuitee
E
Ednalva • couple • br
6
Proveitoso.
Pros:

Localização.

Cons:

A recepcionista não estava com muito boa vontade em atender, um pouco deselegante e faltou empatia.

2026-03-15 • via Nuitee