Home2 Suites by Hilton Charlotte Airport

Hotels
Home2 Suites by Hilton
8.5 (1063 reviews)
4240 Scott Futrell Drive , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good service
Cons:
Breakfast quality
Noise issues
WiFi problems

Categories

Cleanliness
8.21
While many reviews praised the cleanliness, some mentioned areas needing more attention.
Service
9.18
Service was consistently highlighted as friendly and helpful throughout multiple reviews.
Location
9.22
The location was frequently mentioned as excellent and convenient, especially for airport access.
Room Quality
8.17
Most reviews indicated satisfaction, but some noted issues like noise and room conditions.
Amenities
8.7
Amenities like the shuttle service and breakfast were praised, although some improvements were requested.
Value for Money
8.66
Generally seen as a good value considering the services provided, though some found pricing a bit high.
Food and Beverage
7.21
A few reviews highlighted a poor breakfast experience, impacting the overall perception of food quality.
Overall Experience
8.68
The overall sentiment was positive, with many expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Discover the perfect blend of comfort and convenience at Home2 Suites by Hilton Charlotte Airport, just moments from the vibrant attractions of Charlotte.

Modern Accommodations
Experience spacious suites equipped with a desk, TV, and complimentary toiletries, ensuring your stay is not only relaxing but also productive.

Excellent Amenities
Dive into our inviting outdoor swimming pool, work up a sweat in our fitness center, or unwind on our sun terrace, making every aspect of your visit enjoyable.

Convenient Location
Located a mere 1 km from Charlotte Douglas International Airport, and close to the city's iconic sites like Bank of America Stadium, your adventure begins right outside our doors.

Book your stay today and enjoy a seamless blend of comfort, convenience, and quality at Home2 Suites by Hilton Charlotte Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1063 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.68
W
Wendy couple us
9
Pros:

Cleanliness and comfort of the room along with the size.

2026-04-10 via Nuitee
M
Mary solo_traveller us
10
Great hotel
Pros:

Great location, reliable airport shuttle and clean facility.

2026-04-07 via Nuitee
H
Heza solo_traveller us
8
Pros:

Location to airport

Cons:

Water Pressure was low

2026-04-06 via Nuitee
D
Derek solo_traveller us
7
2026-04-04 via Nuitee
R
Robert couple us
10
2026-04-04 via Nuitee
F
Frederic solo_traveller us
7
2026-04-02 via Nuitee
V
Vicki Lee couple us
7
2026-03-31 via Nuitee
T
Tennille couple us
10
2026-03-31 via Nuitee
D
Dina extended_group rs
10
2026-03-29 via Nuitee
J
Jennie couple us
9
Great!
Pros:

I liked the safety features and the accessibility of the ice maker.

Cons:

I went to breakfast really late, and wished they had refreshed the food more recently.

2026-03-28 via Nuitee
C
Cinthya solo_traveller cr
10
2026-03-25 via Nuitee
S
Stuart extended_group gb
10
Clean, comfortable & convenient to airport
Pros:

Very comfortable & clean room. Good location, parking & welcoming staff

Cons:

Having to register with 3rd party for car park. Cumbersome process

2026-03-21 via Nuitee
J
jozef solo_traveller sk
8
2026-03-21 via Nuitee
G
Genevieve solo_traveller us
8
2026-03-19 via Nuitee
M
Mathew solo_traveller us
8
Very comfortable room with excellent amenities for self catering
Pros:

Nice room with apartment amenities, refrigerator, microwave, plates, silverware, glassware. Very spacious and comfortable.

Cons:

Sort of out in a food / dining out desert.
The Pay to park, nickel and dime act. :(
$11 / day, really?

2026-03-17 via Nuitee
C
Chastity couple us
10
2026-03-17 via Nuitee
A
April family_with_children us
10
2026-03-16 via Nuitee
H
Harold couple us
5
Will not stay here again due to very noisy and shuttle service.
Pros:

The bed was very comfortable

Cons:

The hotel is 5 mins away but the shuttle did not come for 15 mins. I called second time and the girl said 10 mins. Finally after waiting on the cold we found another ride. When I told staff they did not act concerned or apologize. Horrible customer service service.

2026-03-14 via Nuitee
L
Leopold couple bm
9
2026-03-08 via Nuitee
A
April couple us
10
2026-03-08 via Nuitee