Holiday Premium Resort

We are a young hearted married couple mid fifties. Stayed for 5 nights all inclusive sea view room.

So will split this into good and bad for transparency
Good- hotel was clean, our room was made up every day, smelt fresh. Staff work very hard and friendly. Entertainment staff seem fab with kids lots if dancing and games till 8pm. Taxis are literally outside security gates

Bad- a sports group of maybe 30 children aged 11-13moved in on 2nd day and hotel dynamic changed-dining room became a high school lunchhall with food and table mats being thrown,yelling and howling ti each other sauce pots filled and thrown out by pool, game grabber machine was tipped in side to take prizes, staff did nothing and their coaches were oblivious and drinking in bar. Many residents complained including us but behaviour cintinued for rest if our stay
Buffet food was incorrectly labelled, as a coeliac its important, apparently watermelon has wheat in it! Food was hot and fresh but repetitive. Our room was 425 which was about the foyer so the evening entertainment felt like it was in our room till 11pm.

Would I recommend? No
Would i return? No

The hotel is amazing and it has reall clean rooms. A bit disappointed on the food. We stayed for five days and it was pretty much the same menu. Out of all the staff, Faith was the loveliest. Really friendly, polite and helpful all the time.

The Village Hotel is very nice, very relaxed and safe, stayed here with my 6 year old son who couldn't of had a better time. The pool area is fantastic as is the commercial street with the arcade which isn't too expensive at 1e a game. We went all inclusive which I would recommend as the food at the pool snack bar is fine and then you are spoiled for choice in the restaurant at meal times

The burger and Italian restaurant didn't open until our last night as the season is only starting. The beach front water park area opened the last day of March and is fantastic for kids, if you are all inclusive it's free entry and free drinks

The only thing I would say is that the staff are very slow when serving you, weither it be the shop or the bars, they almost go out of their way to ensure a que builds up, which can be very frustrating

The rooms are fantastic, very spacious with a large fridge and large balcony

We have booked already for next year

We had a great time here! Hotel is nice and rooms are spotless. Cleaned daily with fresh towels. Strange thing was no coffee or water topped up after day 1? This is odd in an all inclusive and never had this before. If you like coffee in the room you have no chance.

Rooms are nice and spacious and balcony was same as well as very safe as walled rather than railings which is good with toddlers.

The food was fine, I wouldn’t say excellent but there was always something. Gluten free options were good although have to ask for cereal, bread and muffins at breakfast.
Drinks and snacks were fine during day. Backed potatoes were hard one day and I did let the girl know they needed cooked more which seemed taken on, it would be a waste otherwise as nobody would eat them rock solid.

Entertainment at night was poor, a singer every night which lacked atmosphere as in a foyer of the hotel. It was cold and a strange place when they have an inside theatre for this time of year. Kids disco was decent when entertainers came and the guy with the head tie was the best, lively and remembered kids names which was nice.

Pool was good if a little cold but kids didn’t mind. Didn’t know the water park would be closed as wasn’t told this when booking.

If you walk 10 minutes left there is a little beach which was nice. 10 minutes the other way you are in Fuengirola which is lovely. Anyone who says you can’t walk anywhere is lazy 🤣🤣 you certainly can. We also took Uber a few times and it was cheap and reliable. Hotel security is very good and secure.

Reception are nice and helpful as was the staff at the Tui desk. We didn’t have any issues when we were there.

Would go back again but think they could do with a few things improving to make it a really positive experience! We have stayed in 4 star before which was slightly better even out of season. Felt a litttle like they were Skeleton staff

Hotel lovely rooms are clean spacious. Pool area great life guards were brilliant helped me out as I cut my foot open. Well the food lovely plenty to choose from had chicken wings and spare ribs burgers pizza Chinese Sunday lunch plenty of salad cheese dessert not sure why people were complaining. Lager cruzompo and Bailey were lovely

Stayed at Holiday World Village in Benalmádena recently and overall had a mixed experience.

High points:
The room was really nice and big with lovely views, which we were happy with. The bar staff were also lovely and always friendly, which made a difference to the stay.

Low points:
The hotel itself feels quite dated and could do with some updating. Check-in took over 40 minutes and our room still wasn’t ready when we got there, which wasn’t a great start. The food was good on the first night, but after that it wasn’t great and became a bit disappointing.

We also had issues with the air conditioning — it wasn’t working, and even after complaining on the first night and again to the holiday rep, we were only given a fan on the second last night of the holiday, which wasn’t ideal. We were also only given a bin for the room on the last day, which was strange.

The animation team were very lacklustre and there wasn’t much going on. There is only one main pool area, which was always full, so if you didn’t get a sunbed early, there was nowhere to really sit in the sun or use the pool.

Finally, the entertainment was pretty terrible. I understand it’s not peak season yet, but the hotel was still busy and there really wasn’t much to keep people entertained.

Overall, some positives with the room and staff, but quite a few negatives that affected the experience.

V good bar the noise from latin competition until 6am

We arrived on sunday and stayed until the sunday after. food was mediocre, small amount of options unless you love fish. very understaffed for the amount of guests. air conditioning only put out hot air. i asked if you can put it on cold as room was way to hot, they replied ‘this time of year we only do hot air’. The entertainment was boring and the same every day. and we was kept up on our last night because of how loud the music was and screaming kids. on our last night we asked about if there was any food that we could have before our flight. our pickup was at 7:20 and breakfast was at 7:30. even a pastry or cereal would do. when we asked they said ‘that is the set time’ and was not sympathetic at all.
Pool was freezing cold and didn’t even want to go in. also had loads of seagulls in the pool and seagull poo

we also found some plastic within our food at dinner. (photo below)

Hotel situated between Fuengirola and Benalmadena closer to Benalmadena. Buses were cheap and Uber taxis cheap. Old town behind seafront of Fuengirola is lovely some great bras and restaurants. On arrival at hotel checked in by reception who were always helpful and polite from the minute we checked in to when we left . The hotel was very clean room cleaned daily and staff in the hotel were always cleaning. I was disappointed the gym was closed and the steam room and sauna were also closed. Used the indoor pool we were given vouchers for towels which we handed back on checkout so we didn’t have to pay. There were a large group of footballers arrive whilst we were there but in fairness they kept themselves to themselves and were there for team bonding . Some of the brits were loud and rowdy at night when they’d be drinking all day and some unruly teenagers racing around the place rowdy . The restaurant was busy but plenty of good variety, a small selection of Tapas, soup every night. Hot food chicken and chicken dishes , vegetable lasagne one night dauphinoise potatoes plenty of vegetables. Full salad bar every day, plenty of cold meats and cheeses. Fresh Tuna steaks and mussels and prawns etc . Asian night on Saturday with different rices, noodles, spring rolls curries etc . If you just wanted pizza chips chicken nuggets they were available. Full breakfasts with a variety of eggs cooked freshly, cereals yoghurts full range of continental with fresh fruit melon pineapple apples pears etc. choice of ice creams cakes and fruit or cheese jellies yoghurts etc . Speciality restaurants weren’t open. All staff were friendly and felt sorry for restaurant and bar staff as very busy and they never stopped could have done with more staff. Good choice of all inclusive drinks available. Could have done with a lounge area that was quiet or just for adults as kids running around which we didn’t mind but could be off putting for some people. Snack available in the bar area from 10-4 daily if you didn’t want lunch or breakfast. Rep information was pretty standard and she seemed to want to sell the market trip over and over . Bus to Fuengirola was 1 euro 40 we went to Mijas peublo by Uber for £6.85 . Could have done with knowing health and safety info as very small fire plans on doors of hotel. Fire alarm went off twice which was a false alarm but no one seemed to know what to do and you could not hear it everywhere . Could do with a Tannoy system if alarms are not everywhere as by the time you got to reception or dial 9 its dangerous if a real situation. Felt sorry for reception as they kept apologising for false alarm but do feel it dangerous especially if older or with young children who cannot move quickly . Paid for a taxi to the airport which we never do as pick up time was late when I asked the rep to check the time she said yes it’s tight but you’ll have to check in and rush to passport control
Straight away no time for anything else as we didn’t want to rush we paid for a taxi as did a lot of people on our flight did feel TUI should have arranged the transfer earlier as the airport was very busy glad we went earlier so we didn’t have to rush. Rooms were large and lovely big balcony bathroom had walk in shower and a bath with a shower and two sinks. Kitchen with microwave and fridge kettle and a coffee machine but only two pods left on first day and a carton of water. I don’t drink tea so had to purchase pods as I didn’t want to keep going downing the morning before breakfast it’s nice to have a coffee when you get up. Had to purchase bottles of water as again only refillable downstairs felt they could either have water on each corridor or bottles in the room as all inclusive lots of hotels have refillable water on each landing . We enjoyed our stay the weather was lovely but needed a fleece in the evenings. Went to Marbella and Puerto Banus trip good value for money and nice guy . Visited Fuengirola a few times Panda bar in the old town lovely for cocktails . Ate a few times in Timeless on the seafront which is lovely a family run restaurant with just a husband and wife. Benalmadena Marina lovely lots of nice places to eat there and Cocos sports bar if you want to watch some sport food was nice and huge portions friendly staff. We went in lots of little bars but can’t remember names of them but found people in local areas very friendly . We had a lovely holiday but I wouldn’t want to stay in high season as too noisy . Benalmadena Castle worth a visit £6 by taxi 3 euros each to go in not very big but worth a visit .

We were here last week and were a little disappointed. Only the main car and restaurant were open due to it being out of season. The weather wasn't great but that can't be helped. Quite remote, needed a taxi or bus to get anywhere. The spa downstairs with the indoor pool needed some tlc and the sauna was closed which was disappointing as it was cold and rainy would have been nice to relax in there. The food was pretty poor although we always found something it was only ever like warm.
The staff are all lovely, very cheerful and always happy to help. The drinks are good and it's all very clean.
Would imagine in summer getting a sun lounger by the pool or table in the restaurant will be difficult.
Still it was a break from the norm and overall we enjoyed it.

Food poor hotel really dated. Rooms poor.

We were here for a week
It’s the 5th day in and I am thinking about going home

about 10pm the fire alarm goes off that’s fine got the passports and took the kids out of bed for a false alarm that’s fine thing happen
To then get back to the room and not even 5 minutes later same thing happened
I am sorry but if they had a problem when everyone was at the front desk they could have said

I would like to highlight that the bar and arcade you do not hear the fire alarm so just keep that in mind
In my eye that is so dangerous that there was children playing and they couldn’t hear if there was a fire

The second time it happened I heard the man at the front desk give nothing but check to a lady who has a young baby and was annoyed as were a load of people , from my point of view she had a right to be annoyed and was not specking to him in a way of disrespect

It is far away from both city however you can get the bus 120 for cheap however it is very busy but that’s not the hotel fault

We did highlight an issue with the room and still haven’t has anyone look at it

There is no over / cooking facilities in the room

The pool is frezzing cold

It is off season and I understand that why not everything is open
However the gym wasn’t opened and I don’t think that’s a seasonal issue
The spa is a bit over priced in my eyes for what is and you need to pay €3.50 for a swim cap that you need to wear in the indoor pool

As a fussy eater and having 4 children with us it’s alway going to be a hit or a miss with all inclusive so I am not only passing blame to the hotel however for the fussy people there was chips, pizza and pasta that’s really it
On the Wednesday 11th of march
A large group of about 40 people came in that’s fine however the hotel couldn’t keep up with the demand and the food area is so busy
Then on the Thursday 12th of march (this is the day am writing this )
A group of what look to be a sport team about 30-50 grown men come along and same story
Then was told by the staff members in the food area it is “going to be really really busy in till Sunday ”
Not a good start to the evening

Lovely hotel just a bit far out and no shops nearby you need to get bus or taxi as this is like in benalmadena border. We came last week and weather was cold and wet but this would be perfect in better weather. Only bad thing was the dinners through the week weren't good, like it was a different chef on weekends and food was lovely on fri, sat and sun. Good variety but for fussy plain people there wasn't much to eat through week except chips, pizza etc. The kids club was great kids loved it but we only found this on day 6 lol. But hotel was really clean and staff lovely. Would come back but in season when it's warm.

Awful place, room 26 above bar and never got any peace. Food always cold .obviously march but a lot closed no restraunts open to book,Irish bar friday and Saturday for 2 hours only.no heating to cold in complex to sit any where no patio heaters nothing. Can't say what it's like in summer but stay away when booking early season.

Just returned from the Holiday World Village after a 7 night stay.
Mixed feelings about this hotel to be honest.
All the staff were very helpful and courteous.
The hotel is in no mans land between Fuingerola and Benalmadena, the bus is useful for cheap trips around if a green card is purchased.
7.5 kms to Benalmadena marina
5.9 kms to Fuingerola bus station
The food was just ok, very repetitive and bland. Sometimes warm ... sometimes not.
AI drinks were very good with a wide choice available, some bar queues at busier times but not excessive.
The room was ok, quite a few issues reported but only some fixed. The large shower head was not fixed properly so moving around on the pipe work. Reported day 1 but still the same on day 7.
Nice to have a lot of space in the room with a fridge etc included.
Also a good quality tv is fitted in the room allowing YouTube/Netflix/ Tv to be viewed.
The entertainment was mediocre but might be ok to some people. This was kept in a smaller area.
However on 2 evenings the 'entertainment'was in the hotel internal area. This acts as a megaphone as the hotel has no floors in the centre.
If you want shouty singers,bingo at volume 10 and kids entertainment from 21.00 this is the place for you.
I assume the entertainment will be outside in the summer.
No in room safe as they were 'being upgraded'.
Gym in the hotel not working.
Cmon guys, its the start of the season.
Area is lovely and we shall return.....just not to this hotel.

After reading a lot of negative reviews I was really worried about coming to this hotel, but honestly it really isn’t that bad.

We travelled in a large family of 10, everything from 6months to 88years. Very fortunately the ones in our group that needed to be in the quiet part of the hotel did stay in the quiet part! I strongly recommend booking this as a preference. If you are on the side with the shops etc. it’s very loud very late and the rooms really aren’t soundproof at all.

The pool is great - yes there is a queue of people for sunbeds area opening up. If you care enough to go in this queue you get a good sunbed with shade every time. I cared so I queued and it was really no bother. Also, there are plenty of sunbeds in the water park next door so there is always somewhere to park yourself for the day.

The water park isn’t great from an accessibility perspective, and those in our group that where elderly could do the walk over the stairs and bridge. There really should be an accessible option to access.

The food was in general good and I was happily surprised given the reviews. However, there was a very strange 3 days over a weekend (fri-sun) where the quality of the food plummeted and it was inedible. We did wonder if the head chef had taken some time off because it was completely different and dreadful.

The crèche was fantastic for our son, we didn’t want to leave him so we did the stay & play which was lovely and the staff were all brilliant with him.

I wouldn’t come back here, purely because of the lack of consistency with the food but it was a nice week and there are a lot of positives.

Stayed here only because grandson's US soccer team had to stay at this resort for week-long kids' football camp. Vast, dated complex with minimal staffing in late November. Spacious but old, ill-equipped rooms. Mediocre buffet food. Isolated location, with a highway between hotel complex and beach. Definitely need a rental car to go anywhere eg restaurants outside. There's a huge pool and play areas for kids, but the place is pretty dire for adults. Full board was overall poor value. Don't recommend at all if you want a taste of southern Spain, rather than a "resort experience" in a tourist bubble.

Travelled as a family of 4, 2 adults and two 12 year old girls for a long weekend taking advantage of a school INSET day.

Whilst we made the best of it, it was a little lacking on things to do when the weather wasn’t so good and was quite far out of Benalmádena.

We still enjoyed, no complaints re the food, staff or our room. Just not a lot to do in the rain.

No queuing for sunbeds lol 😂

Would return, just not in November!

Me and my friends (8ppl) stayed in the hotel for 5 nights. We literally got back home last night and we already missing it.This is a huge hotel with lots going on. Rooms like apartments. Separate kitchen, bathroom with two sinks,bathtub and shower cabin ,so basically two ppl can have shower the same time if they want ,living space and good size bedroom. Lots of room space. Sea view or mountain, panoramic lifts. Food was good. Different things every day. Staff in the restaurant were helpful and smiling despite working hard every day. Behind the bar staff was also polite ,smiling and always happy to offer you nice drink or cocktail. The girl Faith who was behind the bar is absolutely the winner .Her spirit,welcoming,and hospitality is absolutely spot on.She is a little gem.Keep doing it girl you doing great.We are so glad we met you..
We were end of season pretty much ,a week before the hotel closes and lots of the entertainment areas were closed. Activities were poor. But in total we spend a wonderful time there. We will be recommending this place to our friends.

We stayed here for 5 nights in November, out of season so we know it wouldn't have much open during the off season. The hotel itself is fine, its showing signs of a budget hotel and could really use some TLC in places.

The Room:

The room was okay. The beds are big enough and we was given a nice room with a sea view, can not knock the view at all, we must have been given a self catering room as it was huge, it had a kitchen, huge bathroom, huge balcony, lounge area and bedroom, the room is very outdated and could do with an upgrade, the mattress are NOT the best, didn't sleep very well they are very lumpy and uncomfortable. Room was cleaned everyday and to a good standard.

The food:

This was disappointing for us, when we go all inclusive we know what to expect, repetitive food, the food was luke warm we never once ate something that was hot, not enough vegetable choice only once during our 5 night stay that we had carrots, more choice of vegetables would have been nice.

Entertainment:

Entertainment was average, we didn't stay for it most evenings as it was just "Okay" singers not for us, they had the entertainment in middle of the hotel where all the rooms are, very annoying if you want an early night because it goes onto about midnight, there is a stage outside so I am guessing it is outside during the summer.

Staff:

The staff are great, especially in the restaurant, plates are cleared quickly and they are very polite as for the cleaners.

Some of the bar staff a rude, not a hello, thanks.. but only the odd few.

Cant comment on the pool as we never used it!

Would I stay here again?

Probably not, food was a massive let down for us. The hotel itself is fine if you have children but I would not recommend it if you are a couple, its quite away from everything so youll need to get a taxi or the bus.