Hotel San José Plaza Coatepec

Hotels
9.5 (24 reviews)
Calle 2a. Zamora 65, Coatepec , Coatepec , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Efficient service
Comfortable rooms
Well-served breakfast
Cons:
Parking challenges
Varied opinions on pricing

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel during their stay.
Service
8
Service was efficient and friendly, with quick check-in and check-out processes.
Location
8.5
The hotel has excellent accessibility by car and on foot, with guests praising its convenience. It is also located close to key attractions.
Room Quality
7.8
Rooms were comfortable and well-serviced, although some guests noted minor inconveniences like parking.
Amenities
7.5
The amenities provided were satisfactory, with guests appreciating the breakfast service.
Value for Money
7.2
Opinions on the price varied, with some guests feeling it was a bit high for the overall services provided.
Food and Beverage
8
The basic breakfast was well-served and received positive feedback from guests.
Overall Experience
8
The majority of guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:30

Property Description

Modern Comforts and Convenient Location
Hotel San José Plaza Coatepec offers a comfortable stay with a terrace, free parking, and an on-site restaurant. Enjoy the convenience of a 24-hour front desk, concierge service, and complimentary WiFi during your visit.

Cozy Rooms with City Views
Experience relaxation in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, private bathroom, and a balcony overlooking the city. Each room also includes a safety deposit box for your peace of mind.

Explore Nearby Attractions
Located near Clavijero Botanic Garden and Texolo Waterfall, our hotel provides easy access to popular landmarks. The proximity to El Lencero Airport makes travel hassle-free for our guests.

Book your stay at Hotel San José Plaza Coatepec for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 24 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.8
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 8
Overall Experience: 8
R
ROGER
10
Excelente ambiente
Pros:

Excelente estancia; Un despertar agradable por la convivencia con los sonidos de la Naturaleza

2025-06-06 • via Nuitee
P
Patricia
10
Pros:

Excelente atención de todo el
Personal, comodidad y el desayuno muy bueno

2025-06-05 • via Nuitee
P
Patricia
10
Pros:

El personal es muy amable, el desayuno muy rico, las habitaciones cómodas, todo excelente.

2025-06-03 • via Nuitee
F
Francisco E. • partner
10
Pros:

Salvo algo de incomodidad para girar el auto en el estacionamiento, la accesibilidad del hotel tanto en auto como a pie es muy buena. Muy ágil el registro y la salida. El desayuno básico, pero muy bien servido

2025-05-03 • via Nuitee
E
Edson • partner
10
Pros:

.

2025-01-13 • via Nuitee
N
Natalie • partner
10
Pros:

All the staff is so kind, the property is clean tidy modern and cosy. Deffo a place that we would recommend to anyone that wants to enjoy a relaxing comfortable staying in Coatepec. 10 out of 10

2025-01-08 • via Nuitee
J
Javier • friends
10
Pros:

everything was great

2024-12-28 • via Nuitee
P
Paulina
10
Pros:

Excelente lugar muy cómodo y agradable, excelente el personal muy atentos y amables.

2024-11-18 • via Nuitee
M
Maria Cruz • family_with_children
10
Pros:

Estancia agradable. Muy cómoda

2024-06-11 • via Nuitee
F
Frederick
8
Pros:

Hotel located within a small plaza with dining and laundering options. Parking was onsite and convenient. Short walk to centro. Being The “coffee capital” of Mexico the hotel is surrounded by excellent coffee shops.

2024-05-24 • via Nuitee
A
ABRAHAM • family
10
Pros:

Está muy bien aprovechado el espacio y está muy cerca del centro

2024-03-30 • via Nuitee
D
David
8
Pros:

Everything ok except for the coffee.

2024-02-07 • via Nuitee
J
Jose Moises Javier
10
Pros:

Todo muy bien

2023-10-25 • via Nuitee
L
Luis
10
Pros:

Sigan siendo excelentes!

2023-09-17 • via Nuitee
J
JULIETA
10
Pros:

Excelente estancia super recomendable, el cafe , la mimosa que dan en el desayuno es pan riquisimo . La comodidad de las camas.
Lo mejor !

2023-09-12 • via Nuitee
A
ADRIANA • family_with_children
8
Pros:

Esta bien el lugar peor nadie te ayuda a subir el equipaje y solo hay escaleras por lo que es un poco pesado

2023-07-31 • via Nuitee
A
Andrea
8
Cómoda pero sin agua caliente
Pros:

La habitación fue cómoda y limpia pero tienen problemas en el baño, de todos los días no tuve agua caliente, lo máximo que salió fue tibia fría.
Me gustó mucho que tuvieran su propio estacionamiento, fácil de maniobrar a pesar de ser pequeño. La ubicación del hotel está bastante cerca del centro.

2023-06-25 • via Nuitee
O
oscar
10
Pros:

Un lugar muy tranquilo y muy limpio

2023-03-23 • via Nuitee
C
Carmen Gloria
8
Pros:

Agradable

2022-12-08 • via Nuitee
L
Luis • family
10
Pros:

El Hotel en apariencia está bien, pero había agua en el piso del baño de la habitación, pedimos que vinieran a secarla y tardaron una eternidad en hacerlo, amén de que nadie nos contestaba el teléfono en la recepción. Y ahora a las 7:30 am hay un hilito de agua en la regadera y no hay agua caliente, me dicen que no es problema de ellos, que es externo y que lo qué pasa es que dado que huéspedes se están bañando es que yo no tengo agua, me ofrecieron darme otra habitación para bañarme, pero checaron y tampoco hay agua y está fría. En Síntesis este Hotel es una Facha, aunque créanme se me ocurren otras palabras poco decentes para describirlo.

2022-11-13 • via Nuitee