Suncoast Hotel & Towers

Hotels
8.4 (1733 reviews)
20 Battery Beach Road , Durban , ZA
+27 31 314 7878

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
The rooms are old and outdated. The carpets are dirty and old, and the toilet had a bad smell.
Service
9.46
Staff were friendly and accommodating, with exceptional service noted by several guests.
Location
9.5
Great location close to the beach and restaurants, well-received by guests.
Room Quality
7.95
Some rooms were noted as dated and not matching a 5-star standard; others had good attributes but some issues.
Amenities
7.98
Some amenities mentioned were lacking, such as the absence of a balcony.
Value for Money
8.44
Good value for location, though some felt that newer hotels might offer better amenities for the same price.
Food and Beverage
7.99
Breakfast options received mixed reviews; some enjoyed the food while others felt there could be improvements.
Overall Experience
8.86
Overall experiences were generally positive despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:35

Property Description

Luxurious Accommodation with Stunning Views

The Suncoast Hotel and Towers, situated above the Suncoast Casino and Entertainment World, offers modern, air-conditioned rooms with picturesque views of the city or Indian Ocean. Guests can enjoy amenities such as satellite TVs, a refrigerator, and tea/coffee facilities, along with open-plan bathrooms stocked with complimentary toiletries.

Dining Options and Relaxation

Start your day with a delicious breakfast at the Riviera Restaurant, and later indulge in the à la carte menu for lunch and dinner. Unwind in the evening with a cocktail at the Riviera Bar, perfect for a relaxing night in.

Convenient Location and Nearby Attractions

Located just a 5-minute walk from the beach, Suncoast Hotel and Towers is in close proximity to popular attractions like the Durban Country Club, Moses Mabhida Stadium, and Kings Park. Plus, with King Shaka International Airport only 30 km away, arranging an airport shuttle for your convenience is a breeze.

Book your stay at Suncoast Hotel and Towers for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Location

Guest Reviews

8.4
Based on 1733 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
Z
Zanele • family_with_children • za
10
I really loved the place and the service I got was very good.
Pros:

The staff was very kind and welcoming, the service was exceptional. I will definitely visit again.

Cons:

The toilet didn’t have a window, I would have liked it to be next to the window were there is a shower.

2026-09-10 • via Nuitee
M
Markus Geyer • solo_traveller • de
8
2026-09-08 • via Nuitee
M
Mellin • solo_traveller • za
10
Pros:

The staff were friendly and accommodating. The view was awesome.

Cons:

Nothing I didn't like.

2026-09-08 • via Nuitee
M
Mthokozisi • couple • za
10
Good but because of the air conditioning it was bad
Pros:

It’s cleanliness

Cons:

In my room the air conditioner was not working. And I was cold my entire stay🥹

2026-09-08 • via Nuitee
R
Rauna • solo_traveller • na
6
2026-09-07 • via Nuitee
R
Rauna • solo_traveller • na
7
2026-09-07 • via Nuitee
Z
Zenith Investment Group • extended_group • za
1
2026-09-07 • via Nuitee
P
Puleng • solo_traveller • za
3
2026-09-05 • via Nuitee
I
Indrani • solo_traveller • za
8
2026-09-04 • via Nuitee
D
Dawn • couple • za
8
2026-09-03 • via Nuitee
J
Jenny • solo_traveller • na
9
Cons:

The noise in the hallway

2026-09-01 • via Nuitee
A
Alouette • couple • za
10
Great stay with great staff!
Pros:

The staff was exceptionally friendly and helpful. Every single person I passed during my stay took the time to greet me warmly, creating a welcoming atmosphere that made my experience unforgettable.

Cons:

My room on the ground floor was conveniently close to the casino and front entrance. However, due to the foot traffic in the area, there was some noise. Next time, I would request a room on a quieter floor.

2026-09-01 • via Nuitee
V
Van Niekerk • solo_traveller • za
8
2026-08-31 • via Nuitee
M
Mpho • solo_traveller • za
10
Perfect place to stay
Pros:

I did not do breakfast. The place and location was good because my event was at ICC so it was convenient

2026-08-30 • via Nuitee
Z
Zamambo • couple • za
8
2026-08-30 • via Nuitee
P
Pillay • solo_traveller • za
8
2026-08-30 • via Nuitee
I
Isayvan • couple • za
1
2026-08-30 • via Nuitee
S
Steyn • couple • za
7
Was fine, but doubt that I will return.
Pros:

Where it was situated.

Cons:

We booked for 2 people, there was 1 small bottle of water in the room. There was only 2 sachets of milk provided. My logic say 2 people provide 4 milk, one for evening and one for morning coffee or tea.
Shower - I had to run shower for 5 minutes to get water to something feeling like warm. Nothing like starting day with luke cold shower.

2026-08-29 • via Nuitee
S
Sandra • extended_group • ae
9
Well worth the visit friendly staff and well priced.
Pros:

Very well maintained deceptive from outside. The rooms are clean but comfortable.

Cons:

The pillows in the room.

2026-08-28 • via Nuitee
S
Sherman • extended_group • ca
7
2026-08-28 • via Nuitee