Suncoast Hotel & Towers

Hotels
8.4 (1383 reviews)
20 Battery Beach Road , Durban , za

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
The rooms are old and outdated. The carpets are dirty and old, and the toilet had a bad smell.
Service
9.46
Staff were friendly and accommodating, with exceptional service noted by several guests.
Location
9.5
Great location close to the beach and restaurants, well-received by guests.
Room Quality
7.95
Some rooms were noted as dated and not matching a 5-star standard; others had good attributes but some issues.
Amenities
7.98
Some amenities mentioned were lacking, such as the absence of a balcony.
Value for Money
8.44
Good value for location, though some felt that newer hotels might offer better amenities for the same price.
Food and Beverage
7.99
Breakfast options received mixed reviews; some enjoyed the food while others felt there could be improvements.
Overall Experience
8.86
Overall experiences were generally positive despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:35

Property Description

Luxurious Accommodation with Stunning Views

The Suncoast Hotel and Towers, situated above the Suncoast Casino and Entertainment World, offers modern, air-conditioned rooms with picturesque views of the city or Indian Ocean. Guests can enjoy amenities such as satellite TVs, a refrigerator, and tea/coffee facilities, along with open-plan bathrooms stocked with complimentary toiletries.

Dining Options and Relaxation

Start your day with a delicious breakfast at the Riviera Restaurant, and later indulge in the à la carte menu for lunch and dinner. Unwind in the evening with a cocktail at the Riviera Bar, perfect for a relaxing night in.

Convenient Location and Nearby Attractions

Located just a 5-minute walk from the beach, Suncoast Hotel and Towers is in close proximity to popular attractions like the Durban Country Club, Moses Mabhida Stadium, and Kings Park. Plus, with King Shaka International Airport only 30 km away, arranging an airport shuttle for your convenience is a breeze.

Book your stay at Suncoast Hotel and Towers for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 55 per day.

Location

Guest Reviews

8.4
Based on 1383 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
C
Craig • solo_traveller • za
10
2026-02-11 • via Nuitee
N
Ndlovu • couple • za
10
2026-02-11 • via Nuitee
C
Craig • solo_traveller • za
8
2026-02-09 • via Nuitee
D
Dzunani • couple • za
9
2026-02-09 • via Nuitee
J
JAYRAJ • couple • za
10
2026-01-31 • via Nuitee
N
Nomachina • couple • za
9
Pros:

The location ot the hotel. Friendly and always willing to help staff. Superb breakfast. Wide range of restaurants. You feel safe because there is security day and night.

Cons:

Nothing I can say I didn't like. I was pleased with everything. Everything was up to standard and met my expectations.

2026-01-30 • via Nuitee
S
sunai • couple • za
7
Pros:

The pool area and that they sold bor and figs 😂

Cons:

The bar fridge is in a super weird position. The toilet smelt like poo all the time and the room is just weird with the basin infront of the bed and the toilet in a small glass cubicle. Had to wait 30 min to have breakfast because their dinning area is too small, waiters were assigning tables two different people to one table, not grand. would have been better to just go get your own breakfast. For the price, not for me. The hotel restaurant was also slow, waited about 15 minutes for a waiter to come and there was less than 15 customers in the restaurant.

2026-01-29 • via Nuitee
M
Mandisa • couple • za
10
Pros:

The staff was so lovely and welcoming
Love the easy access to the Casino
Love how clean and peaceful the hotel is.

Cons:

I would be lying if I say there was something I didnt like.

2026-01-25 • via Nuitee
K
khumbulani • solo_traveller • za
10
2026-01-25 • via Nuitee
M
Mohammad Dockrat • solo_traveller • za
6
2026-01-23 • via Nuitee
S
Sibusisiwe • solo_traveller • za
7
It was a pleasant stay
Pros:

I enjoyed the pool area

Cons:

Nothing

2026-01-21 • via Nuitee
S
Sheona • couple • za
8
2026-01-21 • via Nuitee
R
Reggie • couple • za
9
2026-01-20 • via Nuitee
P
Pretty Sindisiwe • couple • za
10
Pros:

Place as the whole

Cons:

Kitchen time when ordering for room service

2026-01-19 • via Nuitee
C
CLIFTON • couple • za
7
Pros:

Staff were friendly and helpful. Location was good

Cons:

Breakfast was average

2026-01-19 • via Nuitee
D
David • solo_traveller • za
10
Satisfied.
Pros:

Fantastic.

Cons:

Not applicable

2026-01-19 • via Nuitee
T
tarsha • couple • za
10
2026-01-19 • via Nuitee
M
MANIE (HJ) • solo_traveller • za
10
2026-01-19 • via Nuitee
L
Limbikani • couple • zm
7
2026-01-19 • via Nuitee
L
Leesan • solo_traveller • za
9
2026-01-19 • via Nuitee