Suncoast Hotel & Towers

Hotels
8.4 (1656 reviews)
20 Battery Beach Road , Durban , za
+27 31 314 7878

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
The rooms are old and outdated. The carpets are dirty and old, and the toilet had a bad smell.
Service
9.46
Staff were friendly and accommodating, with exceptional service noted by several guests.
Location
9.5
Great location close to the beach and restaurants, well-received by guests.
Room Quality
7.95
Some rooms were noted as dated and not matching a 5-star standard; others had good attributes but some issues.
Amenities
7.98
Some amenities mentioned were lacking, such as the absence of a balcony.
Value for Money
8.44
Good value for location, though some felt that newer hotels might offer better amenities for the same price.
Food and Beverage
7.99
Breakfast options received mixed reviews; some enjoyed the food while others felt there could be improvements.
Overall Experience
8.86
Overall experiences were generally positive despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:35

Property Description

Luxurious Accommodation with Stunning Views

The Suncoast Hotel and Towers, situated above the Suncoast Casino and Entertainment World, offers modern, air-conditioned rooms with picturesque views of the city or Indian Ocean. Guests can enjoy amenities such as satellite TVs, a refrigerator, and tea/coffee facilities, along with open-plan bathrooms stocked with complimentary toiletries.

Dining Options and Relaxation

Start your day with a delicious breakfast at the Riviera Restaurant, and later indulge in the à la carte menu for lunch and dinner. Unwind in the evening with a cocktail at the Riviera Bar, perfect for a relaxing night in.

Convenient Location and Nearby Attractions

Located just a 5-minute walk from the beach, Suncoast Hotel and Towers is in close proximity to popular attractions like the Durban Country Club, Moses Mabhida Stadium, and Kings Park. Plus, with King Shaka International Airport only 30 km away, arranging an airport shuttle for your convenience is a breeze.

Book your stay at Suncoast Hotel and Towers for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 55 per day.

Location

Guest Reviews

8.4
Based on 1656 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
S
shaun • solo_traveller • za
10
Pros:

Service

2026-07-25 • via Nuitee
T
Teresa • solo_traveller • za
7
2026-07-24 • via Nuitee
S
Sabelo • couple • za
10
2026-07-21 • via Nuitee
M
Mark • extended_group • za
8
Will certainly stay over again!
Pros:

Hotel is very clean, well located and central to move around. Room and facilities was great.

Cons:

Nothing

2026-07-21 • via Nuitee
J
Jasmin • couple • za
10
2026-07-20 • via Nuitee
M
Marinda • solo_traveller • za
8
Amashowa weekend
Pros:

Very convenient and clean, staff friendly and helpful. They had a early breakfast available for the Amashowa cyclists 🚴‍♂️ which was very convenient.

Cons:

Could not watch Tour de France did not had the cycling chanel, previous years we could watch it they had the cycling chanel. I did complain to Management.

2026-07-20 • via Nuitee
R
Raphael • solo_traveller • za
7
2026-07-20 • via Nuitee
A
Andre • couple • za
10
2026-07-20 • via Nuitee
F
Francois • couple • za
10
2026-07-20 • via Nuitee
P
Papsn • family_with_children • za
8
It was good
Cons:

The open bathroom I didn’t like it as I was dining in the room

2026-07-19 • via Nuitee
W
Wynand • couple • za
10
2026-07-19 • via Nuitee
W
Wynand • couple • za
10
2026-07-19 • via Nuitee
S
Shobana • solo_traveller • za
10
Pros:

Front desk... Palvi was excellent at customer service... Especially since our room wasn't ready and available upon arrival however she was incredibly helpful and made certain that we had beautiful memories made.

Thank you so much for such a wonderful holiday.

Cons:

The only thing was the disturbance of people going to and from Jeera, speaking very loudly and knocking on the doors after 10.30pm.

Perhaps considering another entrance to the restaurant that avoids this.

2026-07-19 • via Nuitee
D
Deena • solo_traveller • za
10
Pros:

Beautiful place and very clean, was absolutely happy.

Cons:

Everything was perfect, only the kettle and fridge was not working or could have just been off but overall a very lovely place

2026-07-18 • via Nuitee
N
Ngqwemla • solo_traveller • za
10
Everything was superb
Pros:

Excellent

Cons:

Nothing

2026-07-17 • via Nuitee
M
Mmatsatsi • extended_group • za
10
2026-07-17 • via Nuitee
M
Mduduzi Emmanuel • couple • za
1
Pros:

Nothing

Cons:

Hotel stole my staff

2026-07-16 • via Nuitee
O
olwethu • extended_group • za
8
2026-07-16 • via Nuitee
T
Tumelo Charlene • solo_traveller • za
6
2026-07-16 • via Nuitee
R
Rambau • solo_traveller • za
5
Cons:

The room was too small

2026-07-15 • via Nuitee