Suncoast Hotel & Towers

Hotels
8.4 (1574 reviews)
20 Battery Beach Road , Durban , za

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
The rooms are old and outdated. The carpets are dirty and old, and the toilet had a bad smell.
Service
9.46
Staff were friendly and accommodating, with exceptional service noted by several guests.
Location
9.5
Great location close to the beach and restaurants, well-received by guests.
Room Quality
7.95
Some rooms were noted as dated and not matching a 5-star standard; others had good attributes but some issues.
Amenities
7.98
Some amenities mentioned were lacking, such as the absence of a balcony.
Value for Money
8.44
Good value for location, though some felt that newer hotels might offer better amenities for the same price.
Food and Beverage
7.99
Breakfast options received mixed reviews; some enjoyed the food while others felt there could be improvements.
Overall Experience
8.86
Overall experiences were generally positive despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:35

Property Description

Luxurious Accommodation with Stunning Views

The Suncoast Hotel and Towers, situated above the Suncoast Casino and Entertainment World, offers modern, air-conditioned rooms with picturesque views of the city or Indian Ocean. Guests can enjoy amenities such as satellite TVs, a refrigerator, and tea/coffee facilities, along with open-plan bathrooms stocked with complimentary toiletries.

Dining Options and Relaxation

Start your day with a delicious breakfast at the Riviera Restaurant, and later indulge in the à la carte menu for lunch and dinner. Unwind in the evening with a cocktail at the Riviera Bar, perfect for a relaxing night in.

Convenient Location and Nearby Attractions

Located just a 5-minute walk from the beach, Suncoast Hotel and Towers is in close proximity to popular attractions like the Durban Country Club, Moses Mabhida Stadium, and Kings Park. Plus, with King Shaka International Airport only 30 km away, arranging an airport shuttle for your convenience is a breeze.

Book your stay at Suncoast Hotel and Towers for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 55 per day.

Location

Guest Reviews

8.4
Based on 1574 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
B
Bekircan • solo_traveller • tr
9
2026-05-29 • via Nuitee
G
govender • solo_traveller • za
4
Pros:

The access cards did not open the gym and main interleading doors

2026-05-28 • via Nuitee
R
Rethabile • couple • za
7
2026-05-28 • via Nuitee
M
Moodley • couple • za
10
excellent hotel stay
Pros:

King Room is very large and spacious, room service is quick and 24 hours. Beds are comfy, facilities are clean and a very wide variety of complimentary teas and coffees.

2026-05-28 • via Nuitee
M
Mlangeni • couple • za
10
2026-05-28 • via Nuitee
T
Trishen • solo_traveller • za
10
2026-05-28 • via Nuitee
L
Lebohang • couple • za
9
2026-05-27 • via Nuitee
G
Gloria • couple • za
4
I was very disappointed
Pros:

Location

Cons:

No Parking
The moment you walked in the reception area the overwhelming seafood smell made you feel nauseous
No towels were in my room
No shampoo or body wash
No coffee or milk

2026-05-25 • via Nuitee
B
Bonagele • couple • za
10
2026-05-25 • via Nuitee
L
Logashree • solo_traveller • za
10
2026-05-25 • via Nuitee
B
Bradley • couple • za
10
2026-05-25 • via Nuitee
K
Khensani • solo_traveller • za
6
Pros:

Massage facilities were exceptional

Cons:

I found a cockroach in the room

2026-05-23 • via Nuitee
K
Krish Naidoo • solo_traveller • za
10
Pros:

Everything

2026-05-22 • via Nuitee
K
Kubesh Pirthipal • couple • za
5
2026-05-21 • via Nuitee
Z
Zungu • couple • za
10
It was clean , everything was on point
Pros:

I Loved everything, comfort, food, well everything 😊

Cons:

I would be lying if I said this is something I didn't like, everything was perfect

2026-05-21 • via Nuitee
P
Poppet • couple • za
6
Although location was great. I had tried 3 days in advance to have an early book in at 12 instead of 2. They kept sendin
Pros:

Location

Cons:

We had never been there before so the pin took us through the Casio / food court and not directly to the hotel reception

2026-05-20 • via Nuitee
V
VINCENT • solo_traveller • za
5
2026-05-19 • via Nuitee
D
Demetria • solo_traveller • au
10
2026-05-19 • via Nuitee
J
Judah • couple • za
8
2026-05-19 • via Nuitee
U
Uviwe • solo_traveller • za
8
2026-05-18 • via Nuitee