Suncoast Hotel & Towers

Hotels
8.4 (1495 reviews)
20 Battery Beach Road , Durban , za

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
The rooms are old and outdated. The carpets are dirty and old, and the toilet had a bad smell.
Service
9.46
Staff were friendly and accommodating, with exceptional service noted by several guests.
Location
9.5
Great location close to the beach and restaurants, well-received by guests.
Room Quality
7.95
Some rooms were noted as dated and not matching a 5-star standard; others had good attributes but some issues.
Amenities
7.98
Some amenities mentioned were lacking, such as the absence of a balcony.
Value for Money
8.44
Good value for location, though some felt that newer hotels might offer better amenities for the same price.
Food and Beverage
7.99
Breakfast options received mixed reviews; some enjoyed the food while others felt there could be improvements.
Overall Experience
8.86
Overall experiences were generally positive despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:35

Property Description

Luxurious Accommodation with Stunning Views

The Suncoast Hotel and Towers, situated above the Suncoast Casino and Entertainment World, offers modern, air-conditioned rooms with picturesque views of the city or Indian Ocean. Guests can enjoy amenities such as satellite TVs, a refrigerator, and tea/coffee facilities, along with open-plan bathrooms stocked with complimentary toiletries.

Dining Options and Relaxation

Start your day with a delicious breakfast at the Riviera Restaurant, and later indulge in the à la carte menu for lunch and dinner. Unwind in the evening with a cocktail at the Riviera Bar, perfect for a relaxing night in.

Convenient Location and Nearby Attractions

Located just a 5-minute walk from the beach, Suncoast Hotel and Towers is in close proximity to popular attractions like the Durban Country Club, Moses Mabhida Stadium, and Kings Park. Plus, with King Shaka International Airport only 30 km away, arranging an airport shuttle for your convenience is a breeze.

Book your stay at Suncoast Hotel and Towers for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 55 per day.

Location

Guest Reviews

8.4
Based on 1495 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
V
Vinodrai • couple • gb
9
2026-04-25 • via Nuitee
C
cindy • couple • za
5
2026-04-25 • via Nuitee
P
Pillay • family_with_children • za
6
2026-04-24 • via Nuitee
S
Shane • solo_traveller • za
10
2026-04-24 • via Nuitee
Z
Zane • extended_group • za
9
2026-04-24 • via Nuitee
R
Raj • solo_traveller • za
10
Pros:

Near all facilities. Food and entertainment.

Cons:

I have nothing bad to say.

2026-04-24 • via Nuitee
V
Vincent • solo_traveller • za
10
2026-04-23 • via Nuitee
• couple • za
9
2026-04-22 • via Nuitee
S
Sethabile • solo_traveller • za
9
Pros:

It's very peaceful and quiet. There is also easy access to the restaurants and the casino. Everything is conveniently situated.

Cons:

It would be great if they could put in an extra blanket in the rooms. It gets very cold at night.

2026-04-20 • via Nuitee
S
Sivan • solo_traveller • za
8
2026-04-20 • via Nuitee
S
Sibusiso • couple • za
9
2026-04-19 • via Nuitee
K
Kajal • solo_traveller • za
8
2026-04-19 • via Nuitee
T
Tshikhudo • solo_traveller • za
10
Everything was gud ,the service ,good and also their staff are friendly
Pros:

They are always changing the menus

Cons:

None

2026-04-17 • via Nuitee
M
moroka • solo_traveller • za
10
Pros:

I love everything about my stay. The staff were super friendly made my finances birthday super special. The room was amazing super clean definitely coming back soon

Cons:

Nothing

2026-04-16 • via Nuitee
S
Shalini Govender • solo_traveller • za
4
Pros:

Jeera staff and food where outstanding! Compliments to the Chefs.
Front desk hotel staff was also accommodating. Casino facilities and draw was exciting. Liked the fact that the casino was so easily accessible to the hotel. And it felt so safe. Room where clean, housekeeping staff was great with their quick service for a blanket.
Checking out was a breeze. Thank u.

Cons:

1.Where where placed on floor two. And the carpets had a very bad strong stench of urine. And each time we had to walk past an area to get to our rooms was just disgusting..

2. Room cards took ages to be printed.

3. The walls of the rooms where so thin, everything could be heard into the next room..

4. The stench of old cigarettes in one room was horrible for a non smoker. The other room was perfect.

2026-04-16 • via Nuitee
A
Arusha Nair • solo_traveller • za
9
2026-04-15 • via Nuitee
S
Sebastian • couple • za
10
2026-04-15 • via Nuitee
S
Suraya • couple • za
8
very friendly staff.check in and check out was speedy and efficient.
Pros:

Did not have breakfast as had to check out early

Cons:

Bar fridge in the room was not working.

2026-04-15 • via Nuitee
R
Radika • couple • za
9
2026-04-15 • via Nuitee
Y
Yolandi • couple • za
9
2026-04-14 • via Nuitee