Ikonik Hotel Puebla

Hotels
•
Ikonik Hotels
8.4 (288 reviews)
Boulevard Héroes del 5 de Mayo, 202 Barrio de la Luz 202 , Puebla , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly service
Good food
Value for money
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.4
Concerns about hygiene in the room and reports of cleanliness issues.
Service
8.9
Positive mentions about staff friendliness, especially Flor at the reception.
Location
8.9
Excellent location close to the historical center, easy access.
Room Quality
7.9
Some complaints about noise and size, but generally satisfactory.
Amenities
8.4
Good amenities like a restaurant and decent Wi-Fi, but some drawbacks noted.
Value for Money
8.4
Positive sentiments about quality for the price.
Food and Beverage
8.9
Good food quality and enjoyable dining experience.
Overall Experience
8.4
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:08

Property Description

Luxurious Accommodation
Experience comfort and style at Ikonik Hotel Puebla, offering modern rooms with amenities like LCD TV, free WiFi, and a mini bar.

Convenient Location
Situated just steps away from the Convention Centro and close to the Industrial zone, our hotel is the perfect choice for business travelers.

Exceptional Services
Enjoy our on-site restaurant, bar, gym, and 24-hour room service for a seamless stay. Plus, with attractions like San Francisco Park and El Parian Market within walking distance, your exploration of Puebla starts right at our doorstep.

Book your stay at Ikonik Hotel Puebla now for a memorable experience in the heart of the city.

Important information:

Please note for reservations of more than 5 rooms/groups special conditions apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 288 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 8.4
E
Exon Mervin • family_with_children • mx
10
2026-03-02 • via Nuitee
L
Lopez Hernandez • family_with_children • mx
9
2026-02-24 • via Nuitee
C
Christine • couple • us
8
It is iconic.
Pros:

Breakfast (included) was great. Staff was very nice. Bed was comfortable. Balcony was a great place to watch the city and volcano from. Location was convenient. to walk to the market, and Zocolo.

Cons:

Probably not the best choice if you are a light sleeper (5 de Mayo is a very busy street 24/7) if you need steady wifi or you are mobility challenged. Otherwise it is great.

2026-02-10 • via Nuitee
C
Cordova • family_with_children • mx
10
2026-01-30 • via Nuitee
S
Selene • couple • mx
10
2026-01-20 • via Nuitee
A
Andrea • couple • mx
10
2026-01-20 • via Nuitee
P
Pedro Iván • couple • mx
10
Pros:

Muy buen servicio

Cons:

Hasta ahorita nada y van 2 veces que me hospedó ahí

2026-01-19 • via Nuitee
M
Miguel Ángel • family_with_children • mx
1
2026-01-19 • via Nuitee
S
SULMI EUGENIA • family_with_children • mx
5
ESTUVO BIEN , PERO NO VOLVERIA A IR
Pros:

la ubicacion

Cons:

el baño del cuarto , el que no te dan colchas , solo usan unas sabanas blancas que estan duras y pesadas , ademas solo te dan una adicional y nos toco rotas

2026-01-19 • via Nuitee
P
Pedro Iván • couple • mx
10
Ameno
Pros:

Siento que lo que más cuenta es el recibimiento y la chica de recepción lo cumplió fue muy amable y aparte me explico muy bien se agradece.

Cons:

Nada para ser mi primera vez ahí, me gusto todo

2026-01-19 • via Nuitee
J
JOSE GUILLERMO • solo_traveller • mx
9
2026-01-19 • via Nuitee
M
Margarita • couple • mx
9
Excelente opción
Pros:

Fue una excelente experiencia la estadía en el hotel.

Cons:

Todo fue de nuestro agrado

2026-01-19 • via Nuitee
J
Jose • couple • mx
9
Excelent customer service
Pros:

Good location

Cons:

Tv does not have a lot options

2026-01-19 • via Nuitee
R
Roberto • family_with_children • mx
10
Recomendable
Pros:

Me gustó que respetarán mi reserva y el servicio de valet parking.

2026-01-18 • via Nuitee
J
juan antonio • couple • mx
8
Pros:

Su ubicacion

Cons:

No tiene estacionamiemto

2026-01-15 • via Nuitee
F
Felipe • family_with_children • mx
1
Pros:

La atención y las instalaciones están bien

Cons:

Que cobren estacionamiento, además debe haber un letrero indicando estacionamiento momentáneo para los clientes para entrar a la recepción no tienen un menú en los cuartos más que un servibar caro, me dieron cuarto hacia la calle y las cortinas no son las adecuadas porque se filtra la luz por las orillas

2026-01-14 • via Nuitee
O
Ortiz Falcon • couple • mx
9
Cons:

Que no cuenta con estacionamiento.

2026-01-12 • via Nuitee
E
Egon • family_with_children • mx
8
Muy bien
Pros:

El desayuno era bueno

2026-01-09 • via Nuitee
M
Manuel • couple • mx
10
2026-01-08 • via Nuitee
J
Jessica De La Rosa Palacios • couple • mx
8
2026-01-05 • via Nuitee