Lily Palm Resort

Hotels
8.6 (677 reviews)
Watamu National Marine Park , Watamu , ke

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food quality
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
7.43
Some rooms have cleanliness issues, and the pool area and beach were noted as dirty.
Service
9.4
Guests praised the staff for being friendly, professional, and welcoming.
Location
9.44
Guests appreciated the great location as a base for exploring Watamu.
Room Quality
7.89
Some rooms need maintenance and there were noise issues reported.
Amenities
8.42
Good pool facilities, but other amenities like beach cleanliness were mentioned negatively.
Value for Money
8.38
Good value considering the service and amenities, but some costs for water were seen as cheap.
Food and Beverage
8.93
Food quality was generally rated well, with positive remarks about the buffet.
Overall Experience
8.9
Overall good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Luxurious Accommodation
Experience comfort and elegance at Lily Palm Resort, offering rooms with stunning pool or garden views and private bathrooms. Enjoy complimentary WiFi during your stay.

Dining Options
Indulge in a variety of culinary delights at our two restaurants. From delicious pizzas to a la carte meals, satisfy your cravings at Mapango Restaurant or the main dining area.

Recreational Activities
Unwind by taking a dip in one of our three swimming pools or relax at the private beach area. For entertainment, try your hand at billiards or seek assistance from our attentive 24-hour front desk staff.

Ready to experience a perfect blend of relaxation and excitement? Book your stay at Lily Palm Resort now.

Important information:

The All Inclusive rate includes:
*Breakfast, lunch and dinner
*Tea time at 17:00
*Bottled soft drinks during meals

The All Inclusive rate excludes:
*Alcoholic beverages

The hotel is not accessible for people with wheelchairs .

Please note that the property charges all the nonrefundable prepayments in Euros. The exchange rate of the day is applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYD

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 677 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
L
Lilly • couple • de
8
2026-03-28 • via Nuitee
M
Maria Elena • family_with_children • it
9
2026-03-28 • via Nuitee
M
Maria Elena • family_with_children • it
9
2026-03-28 • via Nuitee
G
Giuseppe • couple • gb
7
Ups and downs
Pros:

Pool was defo the highlight. Clean and very well organised. The Mapango restaurant is awesome. Staff very friendly. I’ve appreciated the guards keeping beach boys away.

Cons:

The bathroom was the lowest point of the experience. The toilet itself was leaking, we asked to fix it and it was promptly done but when I got back in the room the whole bathroom was filthy with mud and footprints. Probably went to fix and no one cleaned after. Shower head to be changed. Bidet splashing everywhere.

2026-03-27 • via Nuitee
C
Chiara • solo_traveller • it
10
All inclusive perfetto
Pros:

Struttura perfetta e cibo ottimo, consiglio!

2026-03-21 • via Nuitee
C
Claudio • couple • it
8
Pros:

Vicina al mare in centro e fresca

2026-03-20 • via Nuitee
R
Romee • couple • nl
8
2026-03-20 • via Nuitee
J
Jerard • family_with_children • us
8
Romance and Scuba Diving Journey
Pros:

It was close to the beach the chairs were there. Also the towels aAvions especially when you have dinner at night sitting at the restaurant. It was really nice.

2026-03-16 • via Nuitee
M
Michele • family_with_children • it
10
ottimo
Pros:

tutto

Cons:

niente

2026-03-14 • via Nuitee
S
sofia • extended_group • it
10
2026-03-13 • via Nuitee
K
Karen • extended_group • gb
5
Pros:

Good reception staff. Good air con

Cons:

The sheets were too small for the bed so about 6” mattress was bare. The room was not made up until mid afternoon after asking. No fresh water was put in room even after asking for the 2 bottles as per daily allowance. I will not be going again.

2026-03-13 • via Nuitee
E
Efrat • couple • il
4
Pros:

The location is perfect. The resort offers a large pool and a beach access at a very centered area. Check in experience was great and the staff was very nice.

Cons:

The room we got was in a poor condition. The room was in incline, the toilet was unstable as it was not connected to the floor properly, the sheets as stained, the water at the shower and the tab was salty. Overall we expected a nice resort room and got a room where we just wanted to escape from.

2026-03-11 • via Nuitee
A
Alessandro • family_with_children • it
9
2026-03-09 • via Nuitee
D
DARIO • couple • it
10
2026-03-06 • via Nuitee
P
Paola • extended_group • it
8
Posto molto bello bella posizione sul mare
Pros:

Tutto molto bene

Cons:

Migliorerei i bagni

2026-03-06 • via Nuitee
R
Riccardo • family_with_children • it
10
Bellissimo resort e ottimo cibo, consigliato!
Pros:

Bel resort, con accesso diretto sulla spiaggia, cibo ottimo e personale professionale e simpatico

Cons:

Il bagno si vede che è datato, ma è un piccolo dettaglio rispetto al resto

2026-03-05 • via Nuitee
M
Matteo • solo_traveller • it
10
Super consigliato, non vedo l’ora di tornare
Pros:

La professionalità e la gentilezza dello staff che ti fanno sentire a casa, la pulizia della struttura nonostante ci siano dei ritocchini da fare, la disponibilità nel consigliare come muoversi. La posizione è perfetta, fronte oceano con a disposizione 2 piscine. L’animazione è presente e per niente insistente ma ti invogliano a partecipare.

Cons:

Purtroppo la connessione con il WiFi è instabile, l’unico piccolo neo. Ma noi siamo abituati ad essere sempre connessi.

2026-03-05 • via Nuitee
A
Antonella • solo_traveller • it
9
2026-03-04 • via Nuitee
F
francesco • family_with_children • it
8
Soggiorno a Watamu
Pros:

La struttura è accogliente e pulita, vicino al mare e vicino al villaggio di watamu ( molto comodo se vi serve qualcosa)il personale è sempre disponibile e gentilissimo, il cibo buono

Cons:

Un po' datato l'arredamento delle camere comunque efficiente.
Il transfer dall'aeroporto nonostante ci sia scritto che è disponibile è a pagamento.

2026-03-02 • via Nuitee
K
Kerstin • family_with_children • at
8
Pros:

Poollandschaft vorne am Meer

Cons:

Alles ist schon etwas in die Jahre gekommen und brüchig. Brücke und Poolberreich sollte renoviert werden.

2026-03-01 • via Nuitee