Lily Palm Resort

Hotels
8.6 (677 reviews)
Watamu National Marine Park , Watamu , ke

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food quality
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
7.43
Some rooms have cleanliness issues, and the pool area and beach were noted as dirty.
Service
9.4
Guests praised the staff for being friendly, professional, and welcoming.
Location
9.44
Guests appreciated the great location as a base for exploring Watamu.
Room Quality
7.89
Some rooms need maintenance and there were noise issues reported.
Amenities
8.42
Good pool facilities, but other amenities like beach cleanliness were mentioned negatively.
Value for Money
8.38
Good value considering the service and amenities, but some costs for water were seen as cheap.
Food and Beverage
8.93
Food quality was generally rated well, with positive remarks about the buffet.
Overall Experience
8.9
Overall good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Luxurious Accommodation
Experience comfort and elegance at Lily Palm Resort, offering rooms with stunning pool or garden views and private bathrooms. Enjoy complimentary WiFi during your stay.

Dining Options
Indulge in a variety of culinary delights at our two restaurants. From delicious pizzas to a la carte meals, satisfy your cravings at Mapango Restaurant or the main dining area.

Recreational Activities
Unwind by taking a dip in one of our three swimming pools or relax at the private beach area. For entertainment, try your hand at billiards or seek assistance from our attentive 24-hour front desk staff.

Ready to experience a perfect blend of relaxation and excitement? Book your stay at Lily Palm Resort now.

Important information:

The All Inclusive rate includes:
*Breakfast, lunch and dinner
*Tea time at 17:00
*Bottled soft drinks during meals

The All Inclusive rate excludes:
*Alcoholic beverages

The hotel is not accessible for people with wheelchairs .

Please note that the property charges all the nonrefundable prepayments in Euros. The exchange rate of the day is applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYD

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 677 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
V
vincenzo • family_with_children • it
9
Pros:

Quando la gestione è fatta con amore, il risultato è certamente positivo.
Un grazie speciale al sempre verde e sempre presente direttore Maurizio e alla room manager Franca. Bravi!

2026-02-14 • via Nuitee
W
Wanja • family_with_children • ke
10
I enjoyed my stay
Pros:

The staff were so welcoming.

Cons:

None

2026-02-12 • via Nuitee
G
gabriella • extended_group • it
9
2026-02-12 • via Nuitee
N
Nicholls • family_with_children • gb
8
2026-02-10 • via Nuitee
S
Shpresa • couple • de
10
2026-02-09 • via Nuitee
G
gianluca • family_with_children • it
8
2026-02-08 • via Nuitee
G
Giovanna • extended_group • it
8
2026-02-08 • via Nuitee
S
Sampl • extended_group • at
2
Zuviel Kosten für keinen Service
Pros:

Nur die Lage

Cons:

Sehr teuer (1. Jänner Woche), dafür den halben Tag kein Strom, Internet oder fließend Wasser

2026-01-31 • via Nuitee
A
Alex • couple • it
8
Tutto molto bello e curato
Pros:

Cibo, animazione e piscine

Cons:

I Beach boys

2026-01-28 • via Nuitee
R
Rosaria • couple • it
10
Tutto impeccabile! Top
Pros:

Abbiamo soggiornato 11 notti io e il mio compagno. Posizione ottima, raggiungibile a piedi il centro ed e ovviamente la spiaggia essendo che il resort affaccia sulla spiaggia di watamu. A piedi si può raggiungere pure l'isola dell'amore. Pulizia in camera e nell'interno resort impeccabile. Lo staff di una gentilezza rara da trovare in altri posti. Il cibo vario e ottimo, camerieri simpatici e gentilissimi, idem lo staff della reception. Accolgono ogni tua richiesta. Sono stati 12 giorni meravigliosi, le piscine top.. sempre pulite. L'animazione molto divertente e ti fa passare il tempo nel resort molto piacevole. Non ho nessuna nota negativa, per la prima volta in africa non potevo fare scelta migliore!

2026-01-27 • via Nuitee
C
Chris • solo_traveller • gb
8
Good value option for a beach holiday.
Pros:

Great beach-side location. Friendly staff. Nice room, with terrace and pool view. Decent air conditioning and room fan. Decent breakfast provision.

Cons:

Poor WiFi connectivity. Barely adequate water pressure in the bathroom.

2026-01-26 • via Nuitee
V
Valeria • couple • it
10
Un luogo molto bello per del meritato relax
Pros:

Mare carino, ci abbiamo fatto un bagno
Piscine spaziose e pulite
Spazi ampi e tenuti in modo accurato
In reception staff che ha superato le mie aspettative, Kennedy fantastico ci ha aiutato molto !
In cucina cordiali e disponibili

Cons:

Nulla

2026-01-24 • via Nuitee
P
Proietti • solo_traveller • it
8
2026-01-22 • via Nuitee
L
Laura • couple • ch
4
Nicht zu empfehlen: Italien anstatt Kenia
Pros:

Lage direkt am Strand, schöne Zimmer, grosse Veranda, die Hotelanlage inkl. Zimmer und Veranda sind sauber, das Essen schmeckt gut bis sehr gut, Kühlschrank im Zimmer, sehr freundliches Personal – abgesehen von einem sehr unfreundlichen Receptionisten.

Cons:

Sehr lauter Generator, direkt vor unserem ziemlich teuren Zimmer, anstatt hinter den günstigeren Standardzimmern bei der Reception, siehe Video. Möglicherweise ärgert man sich weniger, wenn man ein günstiges Pauschalangebot gebucht hat. Doch wenn man das Zimmer ohne Flug bucht, weil man am herumreisen ist, kostet dies relativ viel und man wünscht sich erst recht ein ruhiges Zimmer, um sich erholen zu können.

Lily Palm ist Italien, nicht Kenia! Man wird auf Italienisch angesprochen, es läuft hauptsächlich italienische Musik – sogar der Soundtrack von Lion King ist auf italienisch, die Wasserarmatur in der Dusche mit C für caldo und F für Freddo angeschrieben, es gibt ein Bidet, was typisch Italienisch ist, auf der Menukarte im Restaurant steht die Italienische Beschreibung in grossen Lettern mit einer kleinen Englischen Übersetzung darunter, die völlig überflüssige Abendanimation von 22 bis 23 Uhr wird auf Italienisch moderiert, auf dem Buffet ist alles auf Italienisch beschriftet, die Antworten innerhalb von Booking.com waren auf Italienisch, obwohl ich immer auf Englisch geschrieben habe. Sehr unsympathisch! Ich habe Ferien in Kenia gebucht, nicht in Italien. Zudem ist das Hotel nicht wirklich international. Die überwiegende Mehrheit der Gäste sind aus Italien.

Die Tische beim Buffet-Restaurant sind mit der Zimmernummer beschriftet, so wie man in Italien an einem Strand einen nummerierten Liegestuhl zugewiesen bekommt. Wir würden deshalb nie an so einem Italienischen Strand Ferien machen. Umso unsympathischer ist diese importierte Praxis in Kenia.

Beim Frühstück gibt es Instantkaffee, siehe Bild. Wenn man einen guten Kaffee möchte, muss man diesen an der Bar bestellen und zusätzlich bezahlen. Einmal war der Barkaffee schlecht und mein Partner hatte den ganzen Tag über Bauchschmerzen. Am Abend musste er sich übergeben und blieb dem Nachtessen fern. Ich versuche stattdessen Kamillentee für ihn zu erhalten.

2026-01-21 • via Nuitee
D
D'ALESSANDRO • family_with_children • it
8
La scelta giusta per un soggiorno a Watamu
Pros:

Ottima posizione, bellissima spiaggia e camere, organizzazione di gite e sicurezza, oltre che pulizia.

Cons:

Avevamo prenotato il transfer dall'aeroporto, ma nonostante avessimo confermato anche il giorno prima non è venuto nessuno a prenderci. Trovo che questa mancanza sia stata gestita male perché non siamo stati nemmeno avvertiti, abbiamo chiamato noi dopo mezz'ora in inutile attesa. Dopo ci hanno detto che avrebbero mandato un'altra macchina attendendo altri 30min (tot attesa in piedi fuori dall'aeroporto 1h), ma abbiamo preferito prendere un taxi.

2026-01-20 • via Nuitee
H
Heidi Elisabeth • solo_traveller • ch
8
2026-01-20 • via Nuitee
E
Eric • couple • ke
9
2026-01-19 • via Nuitee
B
Barbara • solo_traveller • it
10
Indimenticabile
Pros:

Ottimo resort con una spettacolare vista sulla baia da cui si puo raggiungere a piedi il centro di watamu le 2 piscine curatissime,camere grandi sempre in ordine e pulite quotidianamente il servizio serale con trattamento anti zanzare controllo degli asciugamani eventualmente da cambiare.Ristorante, cibo ottimo colazione di tutto di piu buono buono Tutto lo staff e gentilissimo e accogliente molto simpatici in modo particolare Ii Direttore persona super, sempre presente pronta a prendersi cura degli ospiti .Ottimo rapporto qualita prezzo
Che dire !!!! grazie a tutti per questa magnifica esperienza

2026-01-19 • via Nuitee
A
Alessandra • couple • it
10
2026-01-19 • via Nuitee
P
Patrizio • family_with_children • it
10
Vacanza da ricordare
Pros:

Il personale molto disponibile ma sempre con il sorriso. I ragazzi dell'animazione sono fantastici. La posizione ottima sulla spiaggia è il cibo di qualità

Cons:

Nulla

2026-01-18 • via Nuitee