Lily Palm Resort

Hotels
8.6 (717 reviews)
Watamu National Marine Park , Watamu , ke

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food quality
Cons:
Cleanliness issues
Room maintenance needed
Noise disturbances

Categories

Cleanliness
7.43
Some rooms have cleanliness issues, and the pool area and beach were noted as dirty.
Service
9.4
Guests praised the staff for being friendly, professional, and welcoming.
Location
9.44
Guests appreciated the great location as a base for exploring Watamu.
Room Quality
7.89
Some rooms need maintenance and there were noise issues reported.
Amenities
8.42
Good pool facilities, but other amenities like beach cleanliness were mentioned negatively.
Value for Money
8.38
Good value considering the service and amenities, but some costs for water were seen as cheap.
Food and Beverage
8.93
Food quality was generally rated well, with positive remarks about the buffet.
Overall Experience
8.9
Overall good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Luxurious Accommodation
Experience comfort and elegance at Lily Palm Resort, offering rooms with stunning pool or garden views and private bathrooms. Enjoy complimentary WiFi during your stay.

Dining Options
Indulge in a variety of culinary delights at our two restaurants. From delicious pizzas to a la carte meals, satisfy your cravings at Mapango Restaurant or the main dining area.

Recreational Activities
Unwind by taking a dip in one of our three swimming pools or relax at the private beach area. For entertainment, try your hand at billiards or seek assistance from our attentive 24-hour front desk staff.

Ready to experience a perfect blend of relaxation and excitement? Book your stay at Lily Palm Resort now.

Important information:

The All Inclusive rate includes:
*Breakfast, lunch and dinner
*Tea time at 17:00
*Bottled soft drinks during meals

The All Inclusive rate excludes:
*Alcoholic beverages

The hotel is not accessible for people with wheelchairs .

Please note that the property charges all the nonrefundable prepayments in Euros. The exchange rate of the day is applied.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYD

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 717 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
M
Mohammed • solo_traveller • ug
3
2026-05-06 • via Nuitee
J
JANET • family_with_children • ke
7
Kindly check on your swimming pool chemicals,they really affected my skin and my son's also.
2026-04-24 • via Nuitee
A
Ada • couple • it
9
2026-04-22 • via Nuitee
S
Serain • extended_group • ch
9
It was nice, we enjoyed it very much.
Pros:

It has 2 pools, food was great!

Cons:

The beach towels could be more uniform in size and color.
The placemats are a bit worn, and the plastic isn't very hygienic.

2026-04-13 • via Nuitee
S
Stefano • solo_traveller • it
8
2026-04-11 • via Nuitee
A
Aakriti Kharel • family_with_children • np
7
Pros:

Location of the hotel, staff were nice, buffet dinner was also very nice.

Cons:

The rooms were musty and smelled bad. Breakfast was average it was the same everyday with very few options.

2026-04-11 • via Nuitee
L
Lucy • family_with_children • ke
7
2026-04-09 • via Nuitee
V
Virginie • solo_traveller • be
5
Good for value but not quiet
Pros:

- Friendly staff
- access to the beach and restaurants not far
- good food at the restaurant

Cons:

- infrastructures a bit ran down
- not great breakfast, nothing fresh
- if there is a party next door you just won’t sleep. There was a wedding next door on a Saturday, even with earplugs and noise cancelling earphone it was still to loud to sleep
- they make the room at random hour, they forget water, no sign to say we don’t want them to come
- not a quiet place, more a family place. The adjacent street, brings a lot of noise as well as parties on the beach

2026-04-07 • via Nuitee
M
Magdalyne • family_with_children • ke
8
2026-04-07 • via Nuitee
P
paolatestavenus • family_with_children • it
5
Cons:

Troppi italiani

2026-04-06 • via Nuitee
A
Annamaria • family_with_children • it
9
Pros:

Struttura accogliente e familiare. Letti comodissimi.

Cons:

Mare soggetto alle maree e pieno di posidonia.

2026-04-05 • via Nuitee
C
Chiara Pia • couple • it
8
2026-04-02 • via Nuitee
L
Lilly • couple • de
8
2026-03-28 • via Nuitee
M
Maria Elena • family_with_children • it
9
2026-03-28 • via Nuitee
M
Maria Elena • family_with_children • it
9
2026-03-28 • via Nuitee
G
Giuseppe • couple • gb
7
Ups and downs
Pros:

Pool was defo the highlight. Clean and very well organised. The Mapango restaurant is awesome. Staff very friendly. I’ve appreciated the guards keeping beach boys away.

Cons:

The bathroom was the lowest point of the experience. The toilet itself was leaking, we asked to fix it and it was promptly done but when I got back in the room the whole bathroom was filthy with mud and footprints. Probably went to fix and no one cleaned after. Shower head to be changed. Bidet splashing everywhere.

2026-03-27 • via Nuitee
C
Chiara • solo_traveller • it
10
All inclusive perfetto
Pros:

Struttura perfetta e cibo ottimo, consiglio!

2026-03-21 • via Nuitee
C
Claudio • couple • it
8
Pros:

Vicina al mare in centro e fresca

2026-03-20 • via Nuitee
R
Romee • couple • nl
8
2026-03-20 • via Nuitee
J
Jerard • family_with_children • us
8
Romance and Scuba Diving Journey
Pros:

It was close to the beach the chairs were there. Also the towels aAvions especially when you have dinner at night sitting at the restaurant. It was really nice.

2026-03-16 • via Nuitee