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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Terrace
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Family rooms
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Luggage storage
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Tour desk
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Garage
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Property Description
Central Location in San Miguel de Allende
Hotel Casa Santamaría is conveniently situated in the heart of San Miguel de Allende, near popular attractions such as the Historic Museum and the Church of St. Michael the Archangel.
Comfortable Rooms with Modern Amenities
Each guest room at our hotel is thoughtfully designed and equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Relax and unwind in our cozy accommodations after a day of exploring the city.
Relaxing Terrace and Excellent Service
Guests can enjoy the serene atmosphere on our terrace or seek assistance from our friendly 24-hour front desk staff. Experience top-notch hospitality during your stay at Hotel Casa Santamaría.
Book your stay now at Hotel Casa Santamaría for a memorable experience in San Miguel de Allende.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children ages 1 and older are allowed.
Children from 1 year old to 12 years old stay for MXN 250 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I've stayed here a couple of times. Great location and value for money. Great off-street parking. Nice rooms. Always clean.
Helpful staff.
The Hotel Casa Santamaría is a nice cute affordable option to visit San Miguel de Allende. It has very spacious rooms with comfortable beds. It is a small hotel well located close to tipical small restaurants to eat. Only a 15min walk to the San Miguel Arcángel Church and town center. If you arrive by car you can park in the premises. We certainly will come back and stay here again. It is not fancy but very good value for a comfortable and convenient hotel.
Perfecta para descansar
Es buena la atenciónque tienen solo que no salía agua caliente tardaba mucho en salir. Pero en general muy buen servicio
Excelente ubicación, habitaciones muy cómodas y el personal en general son amables y muy atentos
Tranquila y agradeble, con restaurantes cercanos.
Muy buen trato
This hotel is great. It is walking distance to the center and the big church. The staff is very friendly and helpful.
Excelente ubicación y servicio, pero ya requiere mejorar en instalaciones, baños, toallas y camas urge renovar.
Lamentablemente, no puedo recomendar este hotel, ni siquiera con una estrella. Mi experiencia fue profundamente decepcionante y se puede calificar como un caso de fraude y pésima gestión administrativa. Esto es lo que ocurrió:
Reservé una habitación y llegué al hotel esperando disfrutar de mi estadía. Sin embargo, al presentarme, me informaron que mi reservación había sido cancelada supuestamente por mí mismo. Este argumento fue completamente falso. Al indagar más, el personal me comentó que una señorita del turno de la mañana recibió una llamada telefónica para cancelar mi reservación, pero increíblemente no tomó el nombre de la persona que realizó la llamada ni verificó la información de ninguna manera.
Intenté resolver el problema en el momento, pero me hicieron esperar horas mientras investigaban el asunto. Pese a la espera y mi insistencia, el personal nunca ofreció una solución adecuada ni asumió responsabilidad por su error. El nivel de atención al cliente fue deficiente y la falta de organización del hotel quedó en evidencia.
El reembolso: un calvario sin solución
Para colmo, el reembolso jamás llegó, ni por parte del hotel ni de Expedia, a través de quien hice mi reservación. Ambas partes se lavaron las manos, dejando en claro que el cliente no tiene ninguna prioridad para ellos.
No nos gustó la habitación y nos fuimos
Ótimo lugar. É um hotel muito confortável, bem localizado, com comércio e restaurantes próximos, com estacionamento e recepção. O prédio é uma casa grande, o que torna o ambiente ainda mais aconchegante. Recomendo.
Exlente lugar y ubicación
Nice little hotel. The parking looks complicated, but they take care of moving the cars. The personnel are very polite and helpful. You can walk to restaurants and shops and even downtown (a long walk, but doable, fun, and safe).
Atención e instalaciones limpias y seguras, el personal cuida cada detalle.
Un lugar recomendable para descansar y disfrutar de San Miguel de Allende
El lugar muy limpio y muy amables el lugar súper tranquilo sin duda regresaría de nuevo gracias
Buenas instalaciones, el personal es muy able, las instalaciones limpias y un entorno tranquilo y seguro
Pictures do not reflect the rooms. It's a bit of fake news...The room was ok, bed had clean sheets, but some details missing such as full light bulbs in the lamps (they were broken), no shower curtain, ripped towels, and dirty floor between the dressor and wall. The staff were really friendly though with kind energy. They should lower the price a bit to actually reflect the rooms.
Muy buena relación calidad - precio, el personal muy amable y atento, limpieza de instalaciones adecuada. Solo mejorar el mantenimiento del baño.
La propiedad muy bien pero no hay alimentos tienes que salir o pedir por plataforma, eso no me gusto. en realidad buen lugar, gracias
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