Hisoar Hotel Shenzhen

Hotels
•
Independent
7.8 (51 reviews)
No. 2277 Keyuan South Road, Shenzhen, Guangdong, 518040 , Shenzhen , CN
86-0755-88273333

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Comfortable beds
Cons:
Back pain due to soft mattress

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning room cleanliness while others raised concerns.
Service
5
Service received varied feedback, with some guests appreciating it while others had complaints about responsiveness.
Location
5
Feedback on the location was diverse, with some guests praising it and others expressing dissatisfaction.
Room Quality
5
Room quality opinions were split, with some guests finding the rooms comfortable while others reported issues like maintenance.
Amenities
5
Amenities received mixed reviews, with some guests satisfied with the gym and pool and others noting the absence of spa services.
Value for Money
5
Guests had varying opinions on the value for money, with some considering the price high and others finding it reasonable.
Food and Beverage
5
Food and beverage offerings had a range of feedback, with some guests praising the breakfast while others desired more variety.
Overall Experience
5
Overall experience was a mix of positive and negative feedback, with most guests having a neutral sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-27 14:26

Property Description

Discover the perfect retreat at Hisoar Hotel Shenzhen, a haven of relaxation and modern comfort.

Spa & Recreation
Indulge in serenity at our full-service spa, where expertly crafted massages, body treatments, and facials await you. Enjoy both our tranquil indoor and refreshing outdoor pools, and unwind in our revitalizing steam room.

Dining Delights
Savor exquisite meals at our on-site restaurant, or opt for the convenience of room service during limited hours. Start your day with our delicious buffet breakfast, served daily for an energizing experience.

Comfort & Convenience
Stay connected with complimentary wired and wireless internet access, and enjoy the luxury of air-conditioned rooms featuring plush pillowtop beds and minibars. Our attentive concierge services ensure every aspect of your stay is taken care of.

Experience seamless comfort and relaxation at Hisoar Hotel Shenzhen; book your unforgettable stay today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 51 reviews
Cleanliness: 5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
C
carlos roberto • solo_traveller • ar
10
Pros:

Todo de 10.

2026-04-19 • via Nuitee
D
Deepak Ravindra Pratap • solo_traveller • id
7
2026-03-09 • via Nuitee
I
Ivan&Boryana • couple • bg
10
Great place. Good parking garage 10 seconds away with a friendly owner.
Pros:

Has a SPA in the basement too.

2026-01-13 • via Nuitee
C
Carlos • solo_traveller • es
7
Pros:

.

Cons:

.

2025-10-26 • via Nuitee
黃 • couple • tw
3
Pros:

前台服務佳。

Cons:

有別間房客抽煙，整間房間都是煙味。

2025-10-22 • via Nuitee
T
Teddy
6
Pros:

The mattress is too too ... soft that cause back pain just sleeping for one night!

2025-04-22 • via Nuitee
L
Lilia • family with young children • ph
7
Good
2025-04-07 • via Nuitee
J
Jose • solo traveller • sg
10
Had a great rest in a great city
Pros:

Good location

2025-03-13 • via Nuitee
E
Erin • review category business travellers • gb
7
Good
2024-03-09 • via Nuitee
M
Masahiro
8
Pros:

Good!

2023-12-03 • via Nuitee
J
Joseph • solo traveller • cn
6
Average hotel
Pros:

Spacious, clean room with view. Free bottles of water and soft drinks refilled.

Cons:

Price on the high side. Separated from main road, very quiet area, no subway train/ shops /restaurants. Swimming pool shared by hotel and residents club, they asked me to take blood pressure and said I was not wearing swimming trunk. Crazy, I came for leisure not swimming competition. Hotel reception unaware of blood pressure taking.

2023-11-05 • via Nuitee
D
David • group • ca
8
Decent hotel with friendly staff and tidy rooms.
Pros:

Room is clean with no smoking smell.
Buffet breakfast has many different varieties.

Cons:

Management and front desk staff should stay on top of government policy and regulations.
Front desk staff don’t know expired travel permit from Hong Kong/Macau have been extended until end of 2023.
Being one of the hotels closest to the Hong Kong border, staff should be notified by management on this kind of info.
Shouldn’t rely on guests to tell them.

2023-09-23 • via Nuitee
B
Behnam • review category business travellers • ir
8
Very good
2023-05-01 • via Nuitee
T
Tony • partner
10
Pros:

Excellent location

2023-04-04 • via Nuitee
H
Holly • review category business travellers • cn
10
Fantastic location, great staff and facilities.
Pros:

Beautiful hotel room, friendly and attentive staff, excellent location.

2023-03-05 • via Nuitee
B
BaekSan
8
룸 상태 만족, 호텔 위치 아쉬움
Pros:

호텔 위치가 조금 애매한 곳에 있고 주변에 음식점이나 둘러볼 곳이 없다는 점이 조금 아쉽지만 룸 상태는 정말 좋았습니다.

2019-12-16 • via Nuitee
V
Verified traveler
8
Pros:

ホテルそのものに不満はありませんが、サイトに表示される地図情報が全く異なっているため、さんざん迷う羽目になりました。そこは改善いただきたい。

2019-11-03 • via Nuitee
J
JENHWA
8
Pros:

入門就有濃濃的殺蟲劑的味道

2019-10-12 • via Nuitee
G
Goro • self
8
Pros:

The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.

2019-09-20 • via Nuitee
L
Lo
10
Pros:

從口岸步行只需10分鐘，樓下有便利店可收現金

2019-09-12 • via Nuitee