Hisoar Hotel Shenzhen

Hotels
•
Independent
7.8 (51 reviews)
No. 2277 Keyuan South Road, Shenzhen, Guangdong, 518040 , Shenzhen , CN
86-0755-88273333

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Comfortable beds
Cons:
Back pain due to soft mattress

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning room cleanliness while others raised concerns.
Service
5
Service received varied feedback, with some guests appreciating it while others had complaints about responsiveness.
Location
5
Feedback on the location was diverse, with some guests praising it and others expressing dissatisfaction.
Room Quality
5
Room quality opinions were split, with some guests finding the rooms comfortable while others reported issues like maintenance.
Amenities
5
Amenities received mixed reviews, with some guests satisfied with the gym and pool and others noting the absence of spa services.
Value for Money
5
Guests had varying opinions on the value for money, with some considering the price high and others finding it reasonable.
Food and Beverage
5
Food and beverage offerings had a range of feedback, with some guests praising the breakfast while others desired more variety.
Overall Experience
5
Overall experience was a mix of positive and negative feedback, with most guests having a neutral sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-27 14:26

Property Description

Discover the perfect retreat at Hisoar Hotel Shenzhen, a haven of relaxation and modern comfort.

Spa & Recreation
Indulge in serenity at our full-service spa, where expertly crafted massages, body treatments, and facials await you. Enjoy both our tranquil indoor and refreshing outdoor pools, and unwind in our revitalizing steam room.

Dining Delights
Savor exquisite meals at our on-site restaurant, or opt for the convenience of room service during limited hours. Start your day with our delicious buffet breakfast, served daily for an energizing experience.

Comfort & Convenience
Stay connected with complimentary wired and wireless internet access, and enjoy the luxury of air-conditioned rooms featuring plush pillowtop beds and minibars. Our attentive concierge services ensure every aspect of your stay is taken care of.

Experience seamless comfort and relaxation at Hisoar Hotel Shenzhen; book your unforgettable stay today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 51 reviews
Cleanliness: 5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
T
Teddy
6
Pros:

The mattress is too too ... soft that cause back pain just sleeping for one night!

2025-04-22 • via Nuitee
M
Masahiro
8
Pros:

Good!

2023-12-03 • via Nuitee
T
Tony • partner
10
Pros:

Excellent location

2023-04-04 • via Nuitee
B
BaekSan
8
룸 상태 만족, 호텔 위치 아쉬움
Pros:

호텔 위치가 조금 애매한 곳에 있고 주변에 음식점이나 둘러볼 곳이 없다는 점이 조금 아쉽지만 룸 상태는 정말 좋았습니다.

2019-12-16 • via Nuitee
V
Verified traveler
8
Pros:

ホテルそのものに不満はありませんが、サイトに表示される地図情報が全く異なっているため、さんざん迷う羽目になりました。そこは改善いただきたい。

2019-11-03 • via Nuitee
J
JENHWA
8
Pros:

入門就有濃濃的殺蟲劑的味道

2019-10-12 • via Nuitee
G
Goro • self
8
Pros:

The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.

2019-09-20 • via Nuitee
L
Lo
10
Pros:

從口岸步行只需10分鐘，樓下有便利店可收現金

2019-09-12 • via Nuitee
E
Emma
8
Pros:

非常好

2019-09-04 • via Nuitee
Y
YIN MAN
8
房間大,舒適
Pros:

房間很大,床也很舒服,房間清潔,地點很近關口,但附近食店很少,整體來說滿意,而且價錢合理

2019-08-06 • via Nuitee
V
Verified traveler
8
Pros:

넓은 객실과 주변이 조용한건 좋은편이나 수영장, 헬스장이 너무 빨리 닫는다.

2019-06-30 • via Nuitee
F
Fung Ha
2
地圖定位嚴重錯誤
Pros:

請注意：此飯店在地圖定位錯誤，原以為定位在深圳湾萬象城附近才會預訂房間，當時問了很多途人也不曉得，結果找商場的客服幫忙，怎知也說在附近。一路行一路找人問也不成功，終於在炎熱三十五度步行了半個多小時才到，這完全是Hotel.com及Google地圖的錯誤资訊引致。
酒店是在住宅區，附近非常荒蕪，就在深圳湾關口前方，根本不值這個價位，以後絶對也不會去。

2019-06-14 • via Nuitee
E
ERIKO
10
とても快適な新しいホテル
Pros:

部屋も広く快適。深圳から香港に行く通関口までも近い。チェックインの際に、香港が見える上の階を希望したら、希望通りの部屋にしてくれた。親切なスタッフで、タクシーを呼んでくれたポーターさんはタクシーに乗る際にドアの開け閉めなどとても丁寧な対応。

2019-03-28 • via Nuitee
C
CHIHAO
8
清潔上小問題
Pros:

發現木地板縫隙好多灰塵棉絮！

2019-03-15 • via Nuitee
S
suesue
10
Pros:

staff are super nice，cuz we arrive early，they let us check in early...thats great！！！

2018-12-25 • via Nuitee
V
Verified traveler
8
Pros:

床很舒適，前台人員很願意協助任何事情

2018-12-11 • via Nuitee
F
FUNG YIN
8
Pros:

價錢合理

2018-11-16 • via Nuitee
V
Verified traveler
6
Pros:

原本房型要花錢升及到高級房型才有保險箱，但同事入住與我相同房型卻有保險箱，讓人覺得不滿意

2018-10-17 • via Nuitee
C
Chen
2
Pros:

Blood on my pillow.

2018-09-27 • via Nuitee
S
SZE WANG
6
不是很好的
Pros:

酒店房間算整潔，但冷氣出風口對住床頭，很不舒服。酒店附近很荒蕪，要行二十多分鐘才有餐廳商場，加上附近很多工地。游泳池要穿過一個又舊又黑又恐怖的會所才能到達，健身室也很舊。

2018-06-19 • via Nuitee