Kigali Marriott Hotel

Hotels
Marriott Hotels & Resorts
9 (588 reviews)
KN 3 Avenue , Kigali , rw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious rooms
Great location
Excellent amenities
Variety in food
Cons:
Buffet could include more international cuisines

Categories

Cleanliness
9
Not explicitly mentioned but implied to be excellent based on general positive reviews.
Service
9.5
Exceptional service from staff members, noted for their friendliness and attentiveness.
Location
9
Described as a great location, walkable to local areas for souvenirs and coffee.
Room Quality
9
Rooms described as spacious and beautiful, contributing to the overall positive experience.
Amenities
9
Mentioned as excellent with notable facilities like the executive lounge and pool.
Value for Money
8.5
Standard quality for this hotel tier, as specific value assessments were not noted in reviews.
Food and Beverage
9
Breakfast and food quality described as beyond expectations with great variety.
Overall Experience
9
Consistently highly rated experience across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:15

Property Description

Luxurious Accommodation in Downtown Kigali

Elegant Rooms with Spectacular Views
Indulge in luxury with floor-to-ceiling windows and private balconies in each room at Kigali Marriott Hotel. Enjoy modern amenities like flat screen HDTVs, minibars, and marble bathrooms for a comfortable stay.

Dining Excellence and Relaxation
Experience culinary delights at Cucina Restaurant offering innovative Italian cuisine, or unwind at the Lobby Bar with a cocktail and city views. For ultimate relaxation, visit the Saray Spa for pampering treatments, stay active at the fitness center, or lounge by the poolside.

Convenience and Services
Benefit from a range of services including a 24-hour front desk, concierge assistance, and currency exchange. Explore nearby attractions like the Kigali Genocide Memorial and Ivuka Arts Studio, with shuttle services and car hire available for your convenience.

Book your stay at Kigali Marriott Hotel for a luxurious and convenient experience.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 588 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
N
Nathaniel couple gh
10
Pros:

Customer services exceptional

2026-03-12 via Nuitee
Z
Zeenatu solo_traveller gr
6
2026-03-11 via Nuitee
F
Francis solo_traveller ng
9
2026-03-11 via Nuitee
A
Aliya family_with_children kz
7
2026-03-10 via Nuitee
A
AKRAM extended_group ug
5
GG
Pros:

GOOD

Cons:

GOOD

2026-03-04 via Nuitee
R
Richard couple tz
10
A good hotel to stay
Pros:

Sauna
Dinner and break fast

Cons:

Everything was good

2026-02-27 via Nuitee
J
Jackie couple gb
9
Would recommend as a lovely hotel
Pros:

Very modern and clean hotel. Felt very comfortable here. Several restaurants to choose from to eat in - which were all fantastic. Staff were very friendly. In a good location in the centre.

Cons:

Nothing to comment as liked everything

2026-02-26 via Nuitee
I
Isaac family_with_children ke
10
This was a satisfying moment
Pros:

I enjoyed every moment of my stay

Cons:

Hospitality

2026-02-22 via Nuitee
C
Chrysoula extended_group gr
8
2026-02-11 via Nuitee
E
Elina couple gr
6
2026-02-11 via Nuitee
R
Raynold solo_traveller za
10
2026-02-10 via Nuitee
L
LOUIS ADEBANJI couple ug
10
2026-01-25 via Nuitee
D
Dr. Akinkunmi couple ng
10
Impressive
Pros:

I wasn't expecting so much, So I was dazed with the professionalism and ethics of staff. The can work more on the house keeping staff general look and smell ( body odour) . Every other thing is excellent.

Cons:

General improvement for junior workers, scanning guests at the door as if its a war zone

2026-01-19 via Nuitee
T
Todunola couple us
7
2026-01-19 via Nuitee
I
Igor extended_group rs
10
Awsome
2026-01-18 via Nuitee
H
Hilary couple ng
10
Had a peaceful rest in the hotel .
Pros:

The location, cleanliness, professionalism of the staff and the classy atmosphere

Cons:

Nothing

2026-01-13 via Nuitee
R
Raimond family_with_children de
9
2026-01-11 via Nuitee
A
Antonin extended_group ch
9
Pros:

Grand hôtel ***** magnifique et très bien placé à Kigali. La piscine chauffée est super et le buffet du petit déjeuner incroyable. une magnifique pause dans notre road trip Rwandais

Cons:

Le service est parfois un peu lent, et les chambres manques de charme.

2026-01-09 via Nuitee
A
Antonin extended_group ch
9
2026-01-09 via Nuitee
M
Maubane family_with_children nl
10
2026-01-06 via Nuitee