Kigali Marriott Hotel

Hotels
Marriott Hotels & Resorts
9 (613 reviews)
KN 3 Avenue , Kigali , rw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious rooms
Great location
Excellent amenities
Variety in food
Cons:
Buffet could include more international cuisines

Categories

Cleanliness
9
Not explicitly mentioned but implied to be excellent based on general positive reviews.
Service
9.5
Exceptional service from staff members, noted for their friendliness and attentiveness.
Location
9
Described as a great location, walkable to local areas for souvenirs and coffee.
Room Quality
9
Rooms described as spacious and beautiful, contributing to the overall positive experience.
Amenities
9
Mentioned as excellent with notable facilities like the executive lounge and pool.
Value for Money
8.5
Standard quality for this hotel tier, as specific value assessments were not noted in reviews.
Food and Beverage
9
Breakfast and food quality described as beyond expectations with great variety.
Overall Experience
9
Consistently highly rated experience across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:15

Property Description

Luxurious Accommodation in Downtown Kigali

Elegant Rooms with Spectacular Views
Indulge in luxury with floor-to-ceiling windows and private balconies in each room at Kigali Marriott Hotel. Enjoy modern amenities like flat screen HDTVs, minibars, and marble bathrooms for a comfortable stay.

Dining Excellence and Relaxation
Experience culinary delights at Cucina Restaurant offering innovative Italian cuisine, or unwind at the Lobby Bar with a cocktail and city views. For ultimate relaxation, visit the Saray Spa for pampering treatments, stay active at the fitness center, or lounge by the poolside.

Convenience and Services
Benefit from a range of services including a 24-hour front desk, concierge assistance, and currency exchange. Explore nearby attractions like the Kigali Genocide Memorial and Ivuka Arts Studio, with shuttle services and car hire available for your convenience.

Book your stay at Kigali Marriott Hotel for a luxurious and convenient experience.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 613 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
A
Antonio solo_traveller it
8
Ritorno in una location bella e confortevole
Pros:

Struttura davvero bella e moderna dotata di ogni comfort, incluse piscina, palestra e SPA.
Camere molto ampie e attrezzate, letti comodi, staff estremamente disponibile e sorridente.
Qualche piccolo negozio all'interno, oltre a bar e ristoranti con offerte di food&beverage diversificate.
Colazione da 10 e lode e caffè tra i migliori mai bevuti.

Cons:

Migliorerei la qualità dei cuscini, l'offerta di vino italiano, immancabile in un 5 stelle e troppo carente a maggior ragione avendo un ristorante di cucina italiana all'interno, gli aspiratori di tutte le station di cucina perchè spesso c'è un odore troppo forte nelle aree comuni. Occhio al prezzo perchè anche se struttura di livello, mi sembra davvero troppo alto per essere in Rwanda.

2026-05-08 via Nuitee
N
Nick solo_traveller lr
10
2026-05-01 via Nuitee
T
Toheeb couple ca
9
Cons:

NIL

2026-04-29 via Nuitee
G
Grant extended_group gb
9
Great hotel
Pros:

Best hotel I have stayed in whilst traveling in Africa

Cons:

A little expensive

2026-04-28 via Nuitee
V
Victor solo_traveller ng
9
Great!
Pros:

Very pleasant and helpful staff. Location is great, it is on a hill with great city view. Very clean facilities. Wheelchair accessible from entrance to the room and most of other facilities. No unnecessary elevations. Enough space within the accessible bathroom and facilities at suitable height.

Cons:

The roll-in shower is too high but the staff provided alternative for my stay.

2026-04-27 via Nuitee
H
Howard solo_traveller ae
10
2026-04-27 via Nuitee
E
Emmanuel couple ng
8
2026-04-21 via Nuitee
H
Hilton solo_traveller za
10
My stay was superb.
Pros:

The Breakfast had a massive variety of all types of food, so something for everyone

2026-04-14 via Nuitee
F
Francis couple ug
7
2026-04-12 via Nuitee
P
Peter Oladimeji couple gb
8
2026-03-31 via Nuitee
R
Ruslan family_with_children az
9
2026-03-31 via Nuitee
K
Kunal family_with_children zm
7
2026-03-30 via Nuitee
Y
Yalcin solo_traveller de
10
2026-03-26 via Nuitee
J
Jamie solo_traveller gb
9
Excellent hotel - top rate staff and service.
Pros:

Very welcoming staff and delicious food.

2026-03-22 via Nuitee
F
Francis solo_traveller ug
10
Wonderful stay, very fresh facilities and well maintained. Everything was working.
Pros:

The facilities are fresh

Cons:

My room did not have a view to the road, or the pool, or the city. It was facing trees only, blinding out my view completely

2026-03-19 via Nuitee
F
Franz family_with_children lu
8
2026-03-16 via Nuitee
S
Sylvia family_with_children us
10
Happy moments
Pros:

Thank you for hosting us as Family

Cons:

N/A

2026-03-15 via Nuitee
N
Nathaniel couple gh
10
Pros:

Customer services exceptional

2026-03-12 via Nuitee
F
Francis solo_traveller ng
9
2026-03-11 via Nuitee
Z
Zeenatu solo_traveller gr
6
2026-03-11 via Nuitee