Kigali Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
9 (684 reviews)
KN 3 Avenue , Kigali , RW
+250 222 111 111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious rooms
Great location
Excellent amenities
Variety in food
Cons:
Buffet could include more international cuisines

Categories

Cleanliness
9
Not explicitly mentioned but implied to be excellent based on general positive reviews.
Service
9.5
Exceptional service from staff members, noted for their friendliness and attentiveness.
Location
9
Described as a great location, walkable to local areas for souvenirs and coffee.
Room Quality
9
Rooms described as spacious and beautiful, contributing to the overall positive experience.
Amenities
9
Mentioned as excellent with notable facilities like the executive lounge and pool.
Value for Money
8.5
Standard quality for this hotel tier, as specific value assessments were not noted in reviews.
Food and Beverage
9
Breakfast and food quality described as beyond expectations with great variety.
Overall Experience
9
Consistently highly rated experience across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:15

Property Description

Luxurious Accommodation in Downtown Kigali

Elegant Rooms with Spectacular Views
Indulge in luxury with floor-to-ceiling windows and private balconies in each room at Kigali Marriott Hotel. Enjoy modern amenities like flat screen HDTVs, minibars, and marble bathrooms for a comfortable stay.

Dining Excellence and Relaxation
Experience culinary delights at Cucina Restaurant offering innovative Italian cuisine, or unwind at the Lobby Bar with a cocktail and city views. For ultimate relaxation, visit the Saray Spa for pampering treatments, stay active at the fitness center, or lounge by the poolside.

Convenience and Services
Benefit from a range of services including a 24-hour front desk, concierge assistance, and currency exchange. Explore nearby attractions like the Kigali Genocide Memorial and Ivuka Arts Studio, with shuttle services and car hire available for your convenience.

Book your stay at Kigali Marriott Hotel for a luxurious and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

9
Based on 684 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
L
Lisa • solo_traveller • au
10
2026-09-10 • via Nuitee
P
Paola • extended_group • it
8
2026-09-05 • via Nuitee
D
Denzel • extended_group • ke
6
The rooms were clean and spacious. Housekeeping, Security and restaurant staff deserve a 10/10
Pros:

Jeannne d'arc and Emmanuel were excellent during our conference. They were supportive and always looking after the delegates and staff.

Cons:

We were under Bridgitte and Prima until the day of the event and we tried calling Brigitte severally to assist but she would not pick calls. Our delegates had already started arriving and Marriott staff continued to have a round meeting in the cocktail area without regard and yet they were supposed to have a welcome breakfast. Also the set up time was changed on us last minute After rallying up staff and paying them, they left after waiting until 10pm because they decided to take a dinner and not let us know.Some of the reception staff need some training about protocol about international senior members too.

2026-09-04 • via Nuitee
M
Mildred Rebecca • couple • ug
10
2026-09-02 • via Nuitee
M
markz107 • Solo travel • United States
10
Marriott Kigali is the Best
Pros:

Marriott Kigali is the first class experience I highly recommend! Aisha, Bruce, Rana and Anna at the front desk ensure your trip will be extra special. I am so impressed with Rwanda and encourage you to experience Volcanoes National Park and see the Silverback Gorillas.

2026-08-29 • via Tripadvisor
T
Tami Livnat • solo_traveller • il
10
Pros:

מלון יפהפה, נוח מאוד, שירות נפלא

2026-08-25 • via Nuitee
N
Nsabimana • family_with_children • bi
10
J,ai aimé tous etait bien notament comment la cuisine travail 24/24
2026-08-19 • via Nuitee
C
Chidi • couple • ng
8
Excellent
Pros:

Standard

Cons:

Classic

2026-08-19 • via Nuitee
J
Joannes • family_with_children • ae
10
2026-08-18 • via Nuitee
J
Judith • couple • ch
9
2026-08-16 • via Nuitee
O
Ornel • solo_traveller • cg
10
2026-08-14 • via Nuitee
M
Minabo • solo_traveller • ng
10
Over all a nice hotel
Pros:

Clean
Modern
Safe

Cons:

Bed too soft even though really cozy

2026-08-13 • via Nuitee
M
Minabo • solo_traveller • ng
8
Good
Pros:

All

Cons:

Bed too soft

2026-08-13 • via Nuitee
L
larissa • solo_traveller • rw
7
Cons:

We specifically booked a room with a balcony, but we were not given the room we booked.

2026-08-13 • via Nuitee
G
Genevieve • couple • gb
10
2026-08-12 • via Nuitee
C
Chebor • solo_traveller • ke
8
2026-08-11 • via Nuitee
D
David • couple • gb
9
2026-08-06 • via Nuitee
B
Bwema • couple • cd
5
Moyennement bien
Pros:

L’amplacement

Cons:

Les personnels n’était pas cool

2026-08-04 • via Nuitee
E
Ebochie Christopher • extended_group • ng
9
A very beautiful and neat place
Pros:

I love the place

2026-08-02 • via Nuitee
V
Vered • solo_traveller • il
9
2026-08-02 • via Nuitee