Cardogan Hotel

Hotels
7.6 (335 reviews)
64 Jalan Bukit Bintang , Kuala Lumpur , my

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Professional and helpful staff
Cleanliness meets good standards
Cons:
Basic toiletries missing
Towels not fresh
Issues with tea kettle and bathroom door

Categories

Cleanliness
6.56
Basic toiletries were missing and towels did not feel fresh, indicating a need for improvement.
Service
8.53
The staff is professional and helpful, reflecting good service standards.
Location
9.07
Convenient location with proximity to attractions and lively atmosphere.
Room Quality
6.02
Issues with amenities like the tea kettle and bathroom door; improvements needed.
Amenities
7.05
Basic amenities offered but some lacking, such as inadequate toiletries.
Value for Money
8.01
Reasonable facilities provided for the price, but lacking in certain aspects.
Food and Beverage
8.56
Standard quality for this hotel tier, not explicitly mentioned in reviews.
Overall Experience
7.03
Fair satisfaction but areas for improvement noted; overall experience meets expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:32

Property Description

Cardogan Hotel is the ideal choice for your stay in Kuala Lumpur. Convenient Location just steps away from Berjaya Times Square and Starhill Gallery. Modern Amenities include free WiFi, restaurant, and 24-hour front desk. Comfortable Rooms equipped with all the essentials for a relaxing stay. Book now for a memorable experience at Cardogan Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that American Express credit/debit cards are not accepted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 335 reviews
Cleanliness: 6.56
Service: 8.53
Location: 9.07
Room Quality: 6.02
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.03
A
Azrin • family_with_children • bn
10
Pros:

friendly staff and owner hotel

2026-02-13 • via Nuitee
T
Tao • couple • cn
4
住不好，你就玩不好，找个评分好的吧
Pros:

如果说好的部分，第一是这家酒店坐落在闹市，第二是前台是一位大叔和一位阿姨，人很友善。

Cons:

1.有蟑螂！！！！！！！非常恶心，真的难以忍受！！！！
2.被子枕头不干净，我一整晚都是穿着衣服睡觉的。
3.周边感觉像是红灯区，我都担心这家酒店的被子床上有病菌。
4.地板、墙都不太干净，马桶垫是掉了的。

2026-01-30 • via Nuitee
F
FARAH • family_with_children • bd
4
Pros:

no complementary breakfast, hotel location was good

Cons:

staff entered into the room without permission
did not take credit card payment

2026-01-25 • via Nuitee
H
Hafizan • couple • bn
8
Good location near Bukit Bintang with friendly staff, but room facilities and amenities could be improved.
Pros:

Hotel staff were polite and friendly, which made the stay pleasant. The location is very convenient as it is close to Bukit Bintang, with easy access to shopping malls, restaurants, street food, and public transportation — everything is within walking distance.

Cons:

The air conditioner could have been colder. The refrigerator was not cold enough. The window could only be opened halfway. The TV channel selection was quite limited. Only one room card was provided. The safe box in the room was not working.

2026-01-23 • via Nuitee
A
Alfian • family_with_children • bn
7
2026-01-21 • via Nuitee
S
Soon Leong • family_with_children • my
2
2026-01-19 • via Nuitee
K
Khairur • family_with_children • my
8
2026-01-17 • via Nuitee
F
Fadzillah • couple • my
10
2026-01-03 • via Nuitee
S
Sharifah Nabila • couple • my
8
Pros:

Hotel allowed me to check in early

2026-01-03 • via Nuitee
F
Faisal Hyder • extended_group • my
7
The hotel benefits from a convenient location, cooperative staff, and cleanliness, but a few aspects
Pros:

I have previously stayed at this hotel and found the experience very satisfactory. The location is convenient, the staff is professional and helpful, and the overall cleanliness meets good standards. It is a reliable place to stay.

Cons:

My stay was average. Basic toiletries were not provided, which was disappointing. Towels were available but did not feel very fresh. Additionally, the tea kettle was placed in the room without cups or spoons, which reduced convenience. Overall, the experience needs improvement in basic room amenities.

2025-12-26 • via Nuitee
N
norihisa • family_with_children • jp
7
Pros:

アローの屋台に近い。
21時頃からの路上ライブが、楽しい。

Cons:

シャワーの水の出が、悪い。
部屋によって、冷蔵庫が冷えない。

2025-12-06 • via Nuitee
H
HONG CHEE • extended_group • sg
7
Pros:

location very good

2025-11-22 • via Nuitee
Y
Yuriy • solo_traveller • ru
9
Pros:

Хороший, добротный отель в оживленнном месте города. Вполне может подходить как для коротких остановок, так и для более продолжительных визитов.

2025-11-04 • via Nuitee
N
Nurul • extended_group • bn
10
2025-11-02 • via Nuitee
S
Satvoldiev • family_with_children • us
10
2025-11-02 • via Nuitee
D
Derek • family_with_children • th
8
2025-09-18 • via Nuitee
S
Saad • extended_group • my
7
Fair satisfactions short stay with reasonsble facilities offered to the guest.
Pros:

NO B.F SVC PROVIDED

Cons:

~ NO CAR PARKING.
~ FAILED TO FIND TV CHANNEL.
~ BATHROOM DOOR (ALMOST SEE THROUGH GLASS MATERIAL) IS AN AWKWARD SCENE FOR ME.

2025-09-16 • via Nuitee
A
Amit • couple • my
10
2025-09-07 • via Nuitee
S
SOPHIA ANAK • extended_group • my
9
Great
Pros:

The location

Cons:

Nothing

2025-08-30 • via Nuitee
I
Ibrahim • family_with_children • my
7
2025-08-28 • via Nuitee