Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient signage for directions

Categories

Cleanliness
7.74
Some guests reported issues with cleanliness, such as bugs in the room.
Service
8.91
Multiple guests praised the helpfulness of the staff.
Location
8.55
Conveniently located near supermarkets and dining options.
Room Quality
8.6
Guests enjoyed spacious rooms and comfortable beds.
Amenities
8.33
The hotel offers good amenities including a public bath and kitchens.
Value for Money
8.29
Affordable pricing for the spacious rooms.
Food and Beverage
8.44
Breakfast received high praise from several guests.
Overall Experience
8.31
Guests generally had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Central Location and Unique Amenities
Hotel Cypress, located in central Karuizawa, offers a unique experience with a guests-only public bath and free parking.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms feature a balcony, free WiFi, flat-screen TV, Western-style beds, and modern Japanese design. The private bathrooms come stocked with complimentary toiletries.

Diverse Dining Options and Leisure Activities
Indulge in a buffet or set menu breakfast, savor Japanese and French cuisine at on-site restaurants, and unwind at the bar or garden terrace. Ski storage, bicycle rentals, and proximity to Karuizawa Prince Shopping Plaza make for a memorable stay.

Ready to experience luxury and convenience at Hotel Cypress? Book now for an unforgettable getaway.

Important information:

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children 6 years and older are counted and charged as adults. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.4
Based on 451 reviews
Cleanliness: 7.74
Service: 8.91
Location: 8.55
Room Quality: 8.6
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.44
Overall Experience: 8.31
N
naoko • extended_group • jp
8
割と良い滞在ができました
Pros:

部屋が広かった
大浴場は良かった
朝食の品数は多くなかったけれど美味しかった

Cons:

階段が多かった
売店営業時間が午前中短かった
駅送迎が欲しかった

2026-08-30 • via Nuitee
H
HIROYUKI • couple • jp
8
良かったが、気分はまあまあ。
Pros:

食事が美味しかった。静かで軽井沢に泊まっている感じがとてもした。お風呂も良い。

Cons:

デラックスルーム２部屋を予約しましたが、チェックイン時にスタッフに、とても大事に事なので、部屋は同じですか？と尋ねたら同じですと応えたので安心しておりましたが、連れの部屋が角部屋でした。部屋の広さも・内容が全然違い
とても残念でした。こちらが費用負担していただけに、連れは怒っていました。チェックイン時に確認出来ないし、フロントの人を信用するしかないので。残念でした。

2026-08-25 • via Nuitee
鈴木 • extended_group • jp
10
Pros:

昨年に続き２回目の利用でしたが、3人で宿泊した部屋が広くて快適でした。
次回、軽井沢に行くときもサイプレスを候補にします。

2026-07-19 • via Nuitee
M
Mika • family_with_children • jp
7
子供と孫と楽しく過ごせました。お部屋も広く十分でした。
Pros:

朝食が美味しかった

Cons:

施設自体は少し古いが、掃除はきちんとされていました。

2026-07-19 • via Nuitee
H
HSIEN CHUN • family_with_children • gb
8
2026-07-18 • via Nuitee
P
papa • solo_traveller • tw
8
Pros:

員工熱心友善，巷口有超市、麥當勞、網紅麵包店。房間大，設施偏老舊但可開伙，有大浴場加分。地下室若停滿，對面有大露天停車場可停。

Cons:

建議一次附齊完整鍋碗廚具，不用分好幾次跟櫃台要。

2026-07-15 • via Nuitee
T
TAIMING LEE • extended_group • tw
9
2026-07-11 • via Nuitee
M
Mia • couple • es
10
Pros:

Everything perfect!

2026-07-11 • via Nuitee
P
Peichen • family_with_children • tw
10
2026-07-10 • via Nuitee
V
Vincent • family_with_children • tw
8
2026-07-08 • via Nuitee
C
CHOKO • extended_group • jp
10
30年ぶりの女子旅最高でしたあ💮
Pros:

4人での宿泊でしたが部屋も広くゆっくりできました。
朝食バイキングがとても美味しく品数も多すぎ少なすぎずでちょうどよい加減でした。

Cons:

露天風呂の天井の汚れが少し気になりました
炭酸泉もあったならあと…

2026-07-08 • via Nuitee
C
CHEN-SHUN • solo_traveller • tw
9
2026-07-08 • via Nuitee
H
HIROYUKI • family_with_children • jp
9
とても良い。
Pros:

食事がおいしかった。

Cons:

部屋が少し古い。

2026-06-30 • via Nuitee
K
Kitty • extended_group • tw
10
Pros:

環境舒適，位置方便

2026-06-30 • via Nuitee
K
KAZUOKI • couple • jp
7
2026-06-29 • via Nuitee
S
Shui • family_with_children • tw
9
Pros:

有小廚房、浴場、早餐超讚！很近的地方有超市走路可抵達

Cons:

有點老舊，但希望就算未來若更新也可以保留有廚房的房間

2026-06-28 • via Nuitee
M
Masanori • couple • jp
8
まぁまぁかな⁉️
Cons:

地理的に不便なので自転車を無料で貸し出すなどのサービスがあったら良いと思います

2026-06-24 • via Nuitee
S
Siu Hung Cleo • extended_group • hk
8
2026-06-24 • via Nuitee
M
MARIKO • extended_group • jp
9
良かった
2026-06-22 • via Nuitee
H
Hyungkeun • family_with_children • jp
8
가루이자와 여행
Pros:

조용하고 깨끗하나 숙박시설

Cons:

가루이자와역에서 약간 떨어진 위치라 애매

2026-06-21 • via Nuitee