Hotel Cypress Karuizawa

Hotels
8.4 (351 reviews)
Karuizawahigashi 287-1 , Karuizawa , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient signage for directions

Categories

Cleanliness
7.74
Some guests reported issues with cleanliness, such as bugs in the room.
Service
8.91
Multiple guests praised the helpfulness of the staff.
Location
8.55
Conveniently located near supermarkets and dining options.
Room Quality
8.6
Guests enjoyed spacious rooms and comfortable beds.
Amenities
8.33
The hotel offers good amenities including a public bath and kitchens.
Value for Money
8.29
Affordable pricing for the spacious rooms.
Food and Beverage
8.44
Breakfast received high praise from several guests.
Overall Experience
8.31
Guests generally had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Central Location and Unique Amenities
Hotel Cypress, located in central Karuizawa, offers a unique experience with a guests-only public bath and free parking.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms feature a balcony, free WiFi, flat-screen TV, Western-style beds, and modern Japanese design. The private bathrooms come stocked with complimentary toiletries.

Diverse Dining Options and Leisure Activities
Indulge in a buffet or set menu breakfast, savor Japanese and French cuisine at on-site restaurants, and unwind at the bar or garden terrace. Ski storage, bicycle rentals, and proximity to Karuizawa Prince Shopping Plaza make for a memorable stay.

Ready to experience luxury and convenience at Hotel Cypress? Book now for an unforgettable getaway.

Important information:

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children 6 years and older are counted and charged as adults. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 351 reviews
Cleanliness: 7.74
Service: 8.91
Location: 8.55
Room Quality: 8.6
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.44
Overall Experience: 8.31
Y
YA-WEN • family_with_children • tw
10
Pros:

房間寬敞舒適，早餐豐盛好吃。下午有迎賓飲料，讓人放鬆聊天的好地方。離超市很近，可以借鍋子煮東西。

Cons:

離車站步行有12分鐘的距離，天氣好時可步行，但下雪時就得靠計程車代步了

2026-02-14 • via Nuitee
L
Lian fuk Andson • solo_traveller • hk
6
2026-02-13 • via Nuitee
M
MIHO • family_with_children • jp
7
まずまず
Pros:

建物は大分きてたようですが、清潔感があり
トイレが良かった、テーブル椅子があり
使い勝手が良かった。

Cons:

暖房がイマイチ効かず
温かい風がなぜか止まったり、少し経ってまた風がでたりで　寒さを感じました。

2026-02-12 • via Nuitee
S
Sowmya • family_with_children • in
9
2026-01-31 • via Nuitee
C
Chia Lin • extended_group • tw
8
2026-01-31 • via Nuitee
英之 • family_with_children • jp
9
2026-01-25 • via Nuitee
C
CHINGFANG • extended_group • tw
10
停車方便，走路即可到超市
Pros:

房間超大很優質，以為只是一般套房，沒想到空間寬敞，還有廚房與小吧台

Cons:

大廳到電梯之間有階梯，搬行李頗辛苦的，但若員工有空發現了，會主動幫忙

2026-01-24 • via Nuitee
Y
YU TUNG • family_with_children • tw
10
Pros:

房間超大，床也很舒服，服務人員也非常親切，可以用英文溝通提供服務，旁邊有超市，房間可以料理，離outlet走路10分鐘即可抵達，搭乘計程車大約900-1200日圓，一切都很舒服，早餐也好吃

Cons:

距離車站10-15分鐘路程雖然不遠，但帶著長輩小孩，拉著行李有一點點不方便，就是叫車就對了

2026-01-24 • via Nuitee
N
NAKAGAMI • couple • jp
10
2026-01-23 • via Nuitee
S
setsuko • couple • jp
10
満足
Pros:

全てにおいて良好です　ホテル全体の清潔感・施設の充実さ・朝食のバラエティ　コスパ最高でした

Cons:

お願いがあるとすれば自動販売機を新札・新コイン対応にしてください

2026-01-21 • via Nuitee
G
G • solo_traveller • sg
8
Only stayed 1 night, but it was comfortable and very pleasant.
Pros:

Convenient, yet quiet enough.
Room was well kept and modern.
Had a spacious public bath, ample toiletries and nicely heated during winter.

Cons:

—

2026-01-20 • via Nuitee
M
Mabel • couple • au
8
2026-01-20 • via Nuitee
J
Jun hao (Henry) • extended_group • au
7
Bit old but well kept. As expected and matches pictures. Pleasant experience and would revisit
2026-01-20 • via Nuitee
Y
YUMI • extended_group • jp
10
また行きたい
Pros:

部屋が広くて綺麗

Cons:

特にありません

2026-01-20 • via Nuitee
E
ERIKO • extended_group • jp
5
2026-01-20 • via Nuitee
S
Shinya • solo_traveller • jp
8
良かった
Pros:

部屋の広さ、快適さ、ロケーションの良さ

Cons:

特になし

2026-01-19 • via Nuitee
K
Kazuyoshi • family_with_children • jp
8
部屋が広くゆったりできた。
Pros:

フロントでの対応がてきぱきとしていてよかった。

Cons:

部屋からエレベーターまでがやや遠い。
一階の館内の移動に階段が多く、車椅子の人は大変かなと思う。

2026-01-19 • via Nuitee
N
Nobuhiro • family_with_children • jp
4
普通
Pros:

朝食

Cons:

部屋．段差が多く、古さは否めない。

2026-01-19 • via Nuitee
H
hisashi • couple • jp
8
Pros:

駅のそばで場所は非常によく清潔感があるのに低価格。ウェルカムドリンクなども良かった。隣室の音が聞こえるなどもなく部屋も広い。

Cons:

今回は低価格プランだったので仕方ないとは思うが、トイレバス一体型というのはちょっと残念。奥さんが今回温泉に入れなかったので（温泉に入れるときはさほど問題では無いが）

2026-01-19 • via Nuitee
T
TOSHIKO • family_with_children • jp
8
2026-01-19 • via Nuitee