Hotel Cypress Karuizawa

Hotels
8.4 (369 reviews)
Karuizawahigashi 287-1 , Karuizawa , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient signage for directions

Categories

Cleanliness
7.74
Some guests reported issues with cleanliness, such as bugs in the room.
Service
8.91
Multiple guests praised the helpfulness of the staff.
Location
8.55
Conveniently located near supermarkets and dining options.
Room Quality
8.6
Guests enjoyed spacious rooms and comfortable beds.
Amenities
8.33
The hotel offers good amenities including a public bath and kitchens.
Value for Money
8.29
Affordable pricing for the spacious rooms.
Food and Beverage
8.44
Breakfast received high praise from several guests.
Overall Experience
8.31
Guests generally had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Central Location and Unique Amenities
Hotel Cypress, located in central Karuizawa, offers a unique experience with a guests-only public bath and free parking.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms feature a balcony, free WiFi, flat-screen TV, Western-style beds, and modern Japanese design. The private bathrooms come stocked with complimentary toiletries.

Diverse Dining Options and Leisure Activities
Indulge in a buffet or set menu breakfast, savor Japanese and French cuisine at on-site restaurants, and unwind at the bar or garden terrace. Ski storage, bicycle rentals, and proximity to Karuizawa Prince Shopping Plaza make for a memorable stay.

Ready to experience luxury and convenience at Hotel Cypress? Book now for an unforgettable getaway.

Important information:

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children 6 years and older are counted and charged as adults. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 369 reviews
Cleanliness: 7.74
Service: 8.91
Location: 8.55
Room Quality: 8.6
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.44
Overall Experience: 8.31
M
MUTSUKO extended_group jp
9
Pros:

部屋が広かった。

Cons:

駅から徒歩だと少し遠い。

2026-04-25 via Nuitee
H
Hideki solo_traveller jp
7
2026-04-24 via Nuitee
J
JUIYING solo_traveller tw
10
2026-04-23 via Nuitee
Y
yoshi extended_group us
9
2026-04-21 via Nuitee
N
noailhat solo_traveller fr
9
2026-04-21 via Nuitee
C
Chua solo_traveller sg
8
2026-04-21 via Nuitee
M
Marie-Louise couple ca
4
Pros:

L'emplacement était bien.Espace spacieux. Lits confortables.

Cons:

L'hôtel offre une petite cuisine avec aucune vaisselle, coutellerie,casseroles. Trés décevant. Nous sommes arrivés vers 7/8 hres un jeudi soir et l'employé à la réception nous à dit qu'il n'y avait pas de place dans le lounge pour prendre une bouchée et un verre.Le lounge était à moitié vide!!! Nous avons du ressortir pour aller à l'épicerie.Donc l'accueil n'était pas des plus aimables

2026-04-19 via Nuitee
S
Stephen couple gb
9
We enjoyed a spacious well-equipped room in a top quality hotel, at a very reasonable price.
Pros:

Fabulous room, excellent quality food, peaceful ambiance, great facilities, close to the station

Cons:

It’s a bit of a walk to the town centre for shopping and restaurants. Breakfast seemed pricey, but then we learned Karuizawa is generally expensive!
No crockery, cutlery or pans supplied for using in the kitchenette.

2026-04-19 via Nuitee
C
Chia Tse couple tw
9
2026-04-18 via Nuitee
N
Natapat extended_group th
10
Pros:

the room was nice and cozy

Cons:

I think location might a bit far away from station

2026-04-16 via Nuitee
M
Mary Ruth family_with_children au
9
Pros:

breakfast

Cons:

location

2026-04-15 via Nuitee
S
Shirley extended_group sg
7
2026-04-15 via Nuitee
H
Hideki extended_group jp
8
Pros:

部屋が広い

2026-04-14 via Nuitee
Y
yahan extended_group tw
7
行李推太遠,旁邊有超市書店麵包店和麥當勞還不錯
Pros:

房間很大還有廚房和陽台

Cons:

看得出來建築物很有年紀了,飯店里有一段沒有電梯的路要扛行李,租腳踏車太貴

2026-04-14 via Nuitee
S
Sharon extended_group us
9
Pros:

The property is in a peaceful wooded area. The hotel is clean, modern and the staff was very accommodating and helpful. The public bath was huge with cedar tubs as well as cold plunges.

Cons:

There was nothing wrong with this hotel except that it is not very close to the town or the train station.

2026-04-13 via Nuitee
安圻 family_with_children tw
10
2026-04-13 via Nuitee
J
Jeerunda family_with_children th
8
2026-04-12 via Nuitee
I
IngaTam solo_traveller au
9
Would happily return
Pros:

Great location near supermarket, bakery & walking distance to train station. really spacious room and comfortable, bikes available for hire & good staff.

Cons:

No room keeping service, coffee splatted wall when we arrived. Weird there is nothing in the kitchenette and you have to go downstairs to ask for a fork, wine glass or sponge...

2026-04-10 via Nuitee
P
Pornsawan couple th
10
2026-04-07 via Nuitee
H
Ho Kin Ming family_with_children hk
8
Pros:

房間很大,早餐非常豐富,我絕對是滿意的!

2026-04-07 via Nuitee