Hotel Cypress Karuizawa

Hotels
8.4 (418 reviews)
Karuizawahigashi 287-1 , Karuizawa , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient signage for directions

Categories

Cleanliness
7.74
Some guests reported issues with cleanliness, such as bugs in the room.
Service
8.91
Multiple guests praised the helpfulness of the staff.
Location
8.55
Conveniently located near supermarkets and dining options.
Room Quality
8.6
Guests enjoyed spacious rooms and comfortable beds.
Amenities
8.33
The hotel offers good amenities including a public bath and kitchens.
Value for Money
8.29
Affordable pricing for the spacious rooms.
Food and Beverage
8.44
Breakfast received high praise from several guests.
Overall Experience
8.31
Guests generally had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Central Location and Unique Amenities
Hotel Cypress, located in central Karuizawa, offers a unique experience with a guests-only public bath and free parking.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms feature a balcony, free WiFi, flat-screen TV, Western-style beds, and modern Japanese design. The private bathrooms come stocked with complimentary toiletries.

Diverse Dining Options and Leisure Activities
Indulge in a buffet or set menu breakfast, savor Japanese and French cuisine at on-site restaurants, and unwind at the bar or garden terrace. Ski storage, bicycle rentals, and proximity to Karuizawa Prince Shopping Plaza make for a memorable stay.

Ready to experience luxury and convenience at Hotel Cypress? Book now for an unforgettable getaway.

Important information:

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children 6 years and older are counted and charged as adults. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 418 reviews
Cleanliness: 7.74
Service: 8.91
Location: 8.55
Room Quality: 8.6
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.44
Overall Experience: 8.31
Y
yu-ming • solo_traveller • tw
10
Pros:

Excellent staff

2026-06-04 • via Nuitee
S
SIU POR • solo_traveller • hk
8
Pros:

性價比高，雖然是內園景，但房間翻新後，完全煥然一新，浴室四正，洗手間正，空間大，兩張單床也不錯（雖然不太大張），連續住兩晚價錢都是HKD1750(沒有早餐，晚餐)，另外大浴場也相當不錯，內裏有兩個大池，亦有乾蒸房間，而室外更有大中小三個泡池，而停車場有室外及室內，落雨時泊室內就比較方便，總括來說，今次體驗相當不俗，下次再到訪輕井澤我都會考慮入住（如果價錢合理的話）。😊😊😊

Cons:

這點我相信沒有解決的方法，就是於1/F Front Desk or B1 停車場位置，行李喼係必須，必須，必須都要搬7至8級樓梯才可以乘搭 “升降機” 至各樓層，但這個對我來說，暫時還可應付。😄😄😄

2026-06-03 • via Nuitee
T
Takashi • family_with_children • jp
10
大変満足
Pros:

部屋の広さ

Cons:

エレベーターから部屋まで遠く
廊下か狭く感じた。

2026-05-31 • via Nuitee
H
Hanne • solo_traveller • be
8
Pros:

Mooi maar beetje verouderd. De (grote!) kamers waren netjes en proper en de bedden waren goed. Er was een heel goed ontbijt en 's morgens en 's avonds is er ook een onsen ter beschikking. Deze is vrij klein ten opzichte van het aantal kamers waardoor je soms moest staan wachten om je te kunnen wassen.

2026-05-30 • via Nuitee
T
TOMOMI • family_with_children • jp
8
満足
Pros:

部屋が広く冷蔵庫等もあり過ごし易くお風呂も大きく種類もあり良かったです。

Cons:

１階にフロントがあり中２階からの移動となりますが、そこへの通路が階段しかない為キャスター付きの移動が大変

2026-05-27 • via Nuitee
羽賀 • solo_traveller • jp
10
リッチなのに、リーズナブル
Pros:

お部屋の冷蔵庫が大きくなりましたのと、冷凍庫も大きくて
とても便利で良かったです。
3回目の宿泊ですたが、機会が
ありましたらまた是非、
お泊まりさせて頂きますね。

Cons:

別にございません

2026-05-27 • via Nuitee
H
HITOMI • solo_traveller • jp
3
Pros:

スタッフの方の対応は良かったと思います

Cons:

思っていたより、だいぶ古くそれは我慢出来ても
バス、トイレが臭く清掃もきちんとされていない
大浴場も不衛生な印象で残念でした
また、利用するかと言うとしません
価格が安くても、あれでは泊まりたくないです

2026-05-27 • via Nuitee
T
TSUJITA • family_with_children • jp
6
2026-05-26 • via Nuitee
K
Keiko • solo_traveller • jp
10
2026-05-25 • via Nuitee
S
Shu Fen • couple • us
10
Good service, clean and quiet
Pros:

It’s a beautiful building and the scenery so beautiful too

2026-05-24 • via Nuitee
E
eiza • solo_traveller • jp
8
2026-05-21 • via Nuitee
N
NORIKO • extended_group • jp
8
快適な2泊でした。
Pros:

スタッフの対応がとても親切だった。

Cons:

駐車場から荷物を運ぶ時に段差があったりして不便だった。

2026-05-21 • via Nuitee
M
MOTOYUKI • extended_group • be
9
満足出来ました
Pros:

朝食、立地、部屋が広い

Cons:

ホテルレベルに対しては少々高く感じた

2026-05-18 • via Nuitee
A
Arad • couple • fr
9
comfortable stay with classic atmosphere.
Pros:

We stayed at Cypress Karuizawa and overall had a comfortable stay.

The room was very spacious and felt quite luxurious, although the design and atmosphere were somewhat reminiscent of the 1980s. The bed was enormous, almost too large.

The location was convenient and worked well for exploring the area. Communication in English with the staff was somewhat limited, but everyone was polite and we managed without any major issues.

Overall, a comfortable and pleasant stay with large rooms and a classic hotel atmosphere.

2026-05-16 • via Nuitee
鵬仁 • family_with_children • tw
10
2026-05-14 • via Nuitee
邱 • couple • tw
10
2026-04-30 • via Nuitee
S
Satoru • couple • jp
8
ゆったり出来た
Pros:

朝食が美味しかった

2026-04-28 • via Nuitee
S
shuichi • couple • jp
10
2026-04-27 • via Nuitee
M
Miho • extended_group • jp
7
広々としたお部屋で快適に過ごせました。駅からも徒歩圏内で、この設備はコスパがいいと思います。
Pros:

ベッド以外に、ミニキッチンやカウンター、リビングスペースなどもありお部屋が広くて快適でした。
大浴場、ウェルカムドリンクやコインランドリーがあるのも良かったです。

Cons:

チェックアウトが10時なので、11時だとゆっくり出来る。
3人で宿泊しましたが，窓側のエキストラベッドの場所が寒かったようでした。

2026-04-27 • via Nuitee
M
MUTSUKO • extended_group • jp
9
Pros:

部屋が広かった。

Cons:

駅から徒歩だと少し遠い。

2026-04-25 • via Nuitee