Hotel Cypress Karuizawa

Hotels
8.4 (369 reviews)
Karuizawahigashi 287-1 , Karuizawa , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconvenient signage for directions

Categories

Cleanliness
7.74
Some guests reported issues with cleanliness, such as bugs in the room.
Service
8.91
Multiple guests praised the helpfulness of the staff.
Location
8.55
Conveniently located near supermarkets and dining options.
Room Quality
8.6
Guests enjoyed spacious rooms and comfortable beds.
Amenities
8.33
The hotel offers good amenities including a public bath and kitchens.
Value for Money
8.29
Affordable pricing for the spacious rooms.
Food and Beverage
8.44
Breakfast received high praise from several guests.
Overall Experience
8.31
Guests generally had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Central Location and Unique Amenities
Hotel Cypress, located in central Karuizawa, offers a unique experience with a guests-only public bath and free parking.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms feature a balcony, free WiFi, flat-screen TV, Western-style beds, and modern Japanese design. The private bathrooms come stocked with complimentary toiletries.

Diverse Dining Options and Leisure Activities
Indulge in a buffet or set menu breakfast, savor Japanese and French cuisine at on-site restaurants, and unwind at the bar or garden terrace. Ski storage, bicycle rentals, and proximity to Karuizawa Prince Shopping Plaza make for a memorable stay.

Ready to experience luxury and convenience at Hotel Cypress? Book now for an unforgettable getaway.

Important information:

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children 6 years and older are counted and charged as adults. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 369 reviews
Cleanliness: 7.74
Service: 8.91
Location: 8.55
Room Quality: 8.6
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.44
Overall Experience: 8.31
K
KUMIKO • extended_group • jp
8
2026-03-11 • via Nuitee
A
Arsene • family_with_children • fr
9
A very comfortable hotel with a convenient location, will definitely come back.
Pros:

I was a bit worried before arrival because there were few pictures of the room on booking.com app. But it was a very good surprise: the staff was very welcoming and fluent in English, the room was very spacious with ample storage space, lounge area with sofa, coffee table and TV,a desk area (on top of 4 single beds). The kitchenette was a separate kitchen area with counter top (and 3 bar stools), storage, kitchen sink and 1 burner electric stove (plus other equipment mentioned on booking.com). Reception also lent us plates and pan when asked. The room also had a very efficient air purifier/humidifier (a big Sharp plasmacluster) which was very welcome since rooms are often very dry in winter in cold areas.
There is a free underground parking space, useful for snowy days, and an outside parking area.
It is a 5 minutes drive from Karuizawa ski center.
10~15 minutes on foot from train station and city center.
Large supermarket is less than 5mins on foot.
McDonald is also 2 minutes away on foot.

Cons:

Just very minor points: there is flight of stairs before you can reach the elevator, to keep in mind with heavy luggage or limited mobility.
The electric stove is of the resistive type so you will need to leverage the electric kettle to speed up boiling water in large pots.

2026-03-07 • via Nuitee
I
Inoue • extended_group • jp
8
2026-03-07 • via Nuitee
C
Catherine • family_with_children • hk
10
Pros:

The room size is huge which equipped with a pantry. You can ask for kitchenette from the reception. We loved the wooden bathtub provided in the onsen which with good cypress scent.

Cons:

No

2026-03-04 • via Nuitee
G
Gabriel • couple • au
7
Good value hotel which closer to public transport and shopping.
Pros:

Room is sizable and comfy.

Cons:

No direct access to lift. You have to carry your luggage for at least 10 stairs steps.

2026-03-04 • via Nuitee
S
shih hung • extended_group • tw
8
Pros:

空間很大

2026-03-03 • via Nuitee
F
Fu-Yu • family_with_children • tw
10
Amazing
Pros:

Pretty and clean

Cons:

No

2026-03-01 • via Nuitee
A
Andrew • family_with_children • au
9
2026-02-28 • via Nuitee
T
Tatiana • couple • jp
9
2026-02-26 • via Nuitee
W
Wang • family_with_children • tw
9
房內有爐具但沒有鍋具，雖然離車站有一段距離，但住宿附近就有超市.麥當勞，還蠻方便的
Pros:

連住2晚，垃圾與浴巾放門口會收走，也會放新的在門口。因人員不用進房打掃，我就不用稍微整理一下我的東西，感覺不錯！

2026-02-26 • via Nuitee
H
hsin-yon • extended_group • tw
7
2026-02-25 • via Nuitee
R
Risa • extended_group • jp
8
2026-02-25 • via Nuitee
C
CHIYANG • extended_group • tw
10
2026-02-22 • via Nuitee
Y
YA-WEN • family_with_children • tw
10
Pros:

房間寬敞舒適，早餐豐盛好吃。下午有迎賓飲料，讓人放鬆聊天的好地方。離超市很近，可以借鍋子煮東西。

Cons:

離車站步行有12分鐘的距離，天氣好時可步行，但下雪時就得靠計程車代步了

2026-02-14 • via Nuitee
L
Lian fuk Andson • solo_traveller • hk
6
2026-02-13 • via Nuitee
M
MIHO • family_with_children • jp
7
まずまず
Pros:

建物は大分きてたようですが、清潔感があり
トイレが良かった、テーブル椅子があり
使い勝手が良かった。

Cons:

暖房がイマイチ効かず
温かい風がなぜか止まったり、少し経ってまた風がでたりで　寒さを感じました。

2026-02-12 • via Nuitee
C
Chia Lin • extended_group • tw
8
2026-01-31 • via Nuitee
S
Sowmya • family_with_children • in
9
2026-01-31 • via Nuitee
英之 • family_with_children • jp
9
2026-01-25 • via Nuitee
C
CHINGFANG • extended_group • tw
10
停車方便，走路即可到超市
Pros:

房間超大很優質，以為只是一般套房，沒想到空間寬敞，還有廚房與小吧台

Cons:

大廳到電梯之間有階梯，搬行李頗辛苦的，但若員工有空發現了，會主動幫忙

2026-01-24 • via Nuitee