Azul Hotel & Restaurante

Hotels
Independent
8.2 (52 reviews)
Av Paseo del Mar No. 110 A, Justo Sierra, Ciudad del Carmen, CAM, 24114 , Ciudad del Carmen , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking
Expensive breakfast
Lack of spa services

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8.3
The staff's excellent service and attentiveness were highlighted by many guests.
Location
8.1
The hotel's proximity to the beach and key landmarks was a major plus for guests.
Room Quality
7.8
Guests found the rooms comfortable and well-maintained, with some mentioning the close proximity to the sea.
Amenities
7.2
The amenities provided were satisfactory, though some guests wished for additional spa services.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling it was a good deal while others found it slightly expensive.
Food and Beverage
7.3
Breakfast and dining options received positive feedback overall, although some guests desired more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:20

Property Description

Terrace Views and Modern Amenities
Take in the stunning terrace views at Azul Hotel & Restaurante and enjoy complimentary wireless internet access. Relax in the common area with a television, providing entertainment during your stay.

Seafood Dining Experience
Indulge in delicious seafood at the lobby family restaurant while enjoying drinks at the bar/lounge. With ocean views and alfresco dining options, every meal at Azul Hotel & Restaurante is a memorable experience.

Convenience and Comfort
Benefit from a 24-hour front desk, multilingual staff, and luggage storage at this hotel. Free self-parking is available for your convenience. Stay connected with LED televisions, private patios, and complimentary toiletries in all 25 guestrooms.

To experience the best of Ciudad del Carmen, book your stay at Azul Hotel & Restaurante today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CME

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 52 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Mara G.
8
Pros:

**

2025-06-05 via Nuitee
C
Claudia family
10
Pros:

La estancia fue agradable. El único detalle es que la regadera salía muy dispersa el agua, lo que hizo que enjuagar el cabello fuera tardado

2025-05-10 via Nuitee
I
Isai family_with_children
10
Pros:

Muy buena ubicación, a unos pasos de la playa

2025-04-09 via Nuitee
C
Corey
10
Pros:

Location

2025-03-13 via Nuitee
J
Julio C family
10
Pros:

Excelente el trato del personal, las instalaciones, lo cerca del mar. A muy buen precio!!

2025-02-17 via Nuitee
M
MA ELENA
6
Pros:

Bien

2024-12-26 via Nuitee
E
Efrain
10
Pros:

great place

2024-03-01 via Nuitee
O
Olga
4
Simply disgusting.
Pros:

There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that.
Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.

2024-02-10 via Nuitee
M
Marnely
10
Pros:

Muy bien

2024-01-05 via Nuitee
E
Everardo
6
Pros:

el cuarto y baño no cumple con las fotos que ofertan y el estacionamiento es pequeño, tuvimos que quedarnos afuera

2024-01-01 via Nuitee
M
Miguel Ángel
6
Pros:

ESTACIONAMIENTO INSEGURO, QUISIERON ABRIR MI AUTO

2023-12-28 via Nuitee
G
Gaelle partner
2
Pros:

The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs)
He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous)
The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand.
The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it.

We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path.
The staff is the unfriendliest ever and that’s all we do : travelling
This was really a bad experience

2023-12-16 via Nuitee
G
Guadalupe
6
Pros:

No hay internet, no se puede trabajar en la habitación, toallas tiesas

2023-12-01 via Nuitee
J
jrobertojrmx family
10
Pros:

En la atención estuvieron excelente en la comodidad es un hotel de paso

2023-11-22 via Nuitee
S
Sandra
8
really charming owner and great Indian food
Pros:

this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop

2023-10-24 via Nuitee
D
Dolores
10
Pros:

Lindo lugar, el servicio excelente

2023-10-19 via Nuitee
I
Indira partner
10
Pros:

Un buen lugar para estar

2023-10-14 via Nuitee
J
Julio C partner
10
Pros:

El personal del hotel excelente y la ubicacion magnifica. El dueno muy amable. Gracias !

2023-07-04 via Nuitee
A
Adolfo partner
6
Pros:

Solamente que tenga mejor señal de internet

2023-06-29 via Nuitee
J
Janet Ariadna
2
Pros:

No servía el aire acondicionado, y estaba la temperatura a más de 40 grados, no me quedé porque no era posible hospedarte son aire acondicionado, y tampoco me regresaron mi dinero de la habitación

2023-06-19 via Nuitee